Creative Access
Audience development officer

Audience development officer

locationCoventry, UK
ExpiresExpires: 27/05/2024
Creative and Design
Permanent position

Closing date: 27th May 2024 at 11.55pm

Salary: Between £29,605 - £32,982


How can arts audiences develop, engage people, and be inclusive? We're looking for someone driven in answering these questions to join us at Warwick Arts Centre!

Warwick Arts Centre is the largest multi-art form arts centre outside London, presenting events, activities, films and exhibitions to over 200,000 people every year.

We are one of the region’s leading learning, visual arts, cinema and performing arts venues. We work with exceptional artists and creatives from the city, region and globally delivering a programme that reflects our local and global context. As an arts centre on a university campus, our ambition is to develop programmes which speak to and reach our audiences on campus, in the city of Coventry and the wider region. Our city is one of the most ethnically diverse and youngest in Europe our goal is to reflect this through our work and the people we employ.

Our audience development officer sits centrally within our Marketing and Creative Learning teams and plays a central role in supporting our work to develop our profile and maintain our presence in our local community, connecting people of all ages and backgrounds to Warwick Arts Centre and our programme. They will work alongside our live programming, visual arts and cinema teams and closely with our visitor experience and operations teams.



  • Be our community liaison and work closely with our Head of Creative Learning to develop meaningful, co-produced project ideas that build a sense of belonging in our spaces.
  • Support non-ticketed activity across Creative Learning, Music Centre and Gallery.
  • Coordinate the storytelling and sharing of our Audience Development work, giving voices to the communities we work with across our social channels.
  • Coordinate our student welcome and support activities for our student community.
  • Support our Diversity, Equity and Inclusion work and be a key member of our Access Panels, ensuring that our activities are reflective of what our community needs and wants.
  • Work closely with the Director of Marketing and Head of Creative Learning on evaluation across our activities.


Knowledge, skills and experience 


  • General education to A level or degree standard and experience in an arts administration, programming or producing context. 
  • An interest and enthusiasm for the arts and working with audiences.
  • Experience of working in the arts with specific experience of working on audience development projects, creative learning and/or marketing. 
  • Excellent communication skills, both written and verbal. 
  • Experience of facilitation and delivering creative learning projects.
  • Ability to use initiative and work under pressure and to tight deadlines. 
  • Good understanding of a range of art forms. 
  • Excellent organisational skills. 
  • Excellent interpersonal skills, being able to effectively communicate with public, audience project participants and staff. 
  • Ability to work with people at all levels, and from a variety of backgrounds including in intergenerational community settings.
  • Ability to work independently and as part of a team. 
  • Willingness to work unsocial hours. 
  • Excellent IT skills including the ability to adapt new software.


  • A good honours degree or equivalent.
  • Knowledge of managing budgets.
  • Excellent understanding of and experience of using social channels and evaluation platforms.

This role will require an enhanced DBS check with the child’s barred list.  


What we offer

We will provide you with a great range of benefits, which include an attractive pension scheme, 26 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. 

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here


Our commitment to inclusion

Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued.  Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. 

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here

Warwick Arts Centre is a department of the University of Warwick, and the successful candidate will be employed by the University of Warwick.

Please state in your application that you found this role through Creative Access.

Fields of study

  • Performing arts / TV

Level of experience

  • Junior