Creative Access
Community coordinator

Community coordinator

locationLondon, UK
ExpiresExpires: 22/08/2022
Editorial / Writing / Storytelling
Permanent position
£20,000 to £30,000 per year

Job type: Permanent, part time, 21.75 hours per week (0.6 FTE).

We offer flexible and hybrid working where possible.

Salary: £24,000 - £26,000 gross per annum, depending on experience


​We are looking for a dedicated and community-focused person to join the Crafts Council in a new role as community coordinator. 

The community coordinator will support the transition of our publication Crafts to a biannual model, helping to deliver an enhanced digital offer and regular events.

Working closely with the head of editorial and deputy editor, the community coordinator will support the development of our Crafts community, nurturing our new and returning readers and helping to grow our audiences.

You will bring a passion for forging relationships, as well as an interest in planning and delivering events for a growing community of craft enthusiasts and makers. You will be comfortable engaging on social media with our members and followers, and bring practical and incisive ideas for growing the community.

This role would suit someone with a background in marketing, communications, memberships or working with digital communities. A passion for craft and an interest in working in a publishing/editorial context would be ideal. As this is a new role there will be opportunities to develop in the role and make it your own, with training and support available.

Knowledge, skills, experience

  • Experience of working in a public facing or customer service environment, in a paid or voluntary role
  • Experience of scheduling and coordinating social media
  • Proven experience of developing a shared-interest group, online community or working with a membership
  • Knowledge of data capture, management and analysis
  • Experience of working in a marketing role, paid or voluntary
  • Experience of event planning and coordination
  • Strong IT skills and knowledge of Microsoft Office
  • Excellent numerical, analytical and data handling skills
  • A personable, effective and clear communicator, with the ability to connect with a diverse range of people
  • Ability to write concise and engaging copy and adopt a consistent tone of voice
  • Experience of using content management systems and analytics, such as Google Analytics and/or Data Studio
  • Strong aptitude for learning and using technologies and platforms, such as Salesforce, Photoshop, Indesign, Zoom conferencing platform, Sked, Sprout social and similar
  • Commitment to equality and inclusion
  • An interest in contemporary art, craft and design
  • Willingness to be responsive and flexible in responding to the organisation’s needs


We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.

Salary range

  • £20,000 to £30,000 per year