Creative Access
Head of student disability & wellbeing

Head of student disability & wellbeing

locationManchester, UK
ExpiresExpires: 23/08/2022
Multiple industries
Permanent position
£41,000 to £50,000 per year

Salary: £40,927 to £44,706 per annum


The Royal Northern College of Music (RNCMis advertising for a new post, managing the Disability and Wellbeing provision at the College, which also includes the Counselling Service. 

We are looking for a manager, with experience of leading multi-functional support services, who can contribute to and influence the strategic development of Wellbeing Services at the RNCM. This role will also provide a point of contact and source of expert guidance for prospective and current students with disabilities, providing them with advice and information on the provision of suitable equipment and available support services. 

The successful candidate will also have experience of case load management and recommending reasonable adjustments through Personal Learning Plans. It is essential that they work collaboratively, have excellent communication skills and have experience of dealing with complex students matters, with a strong commitment to student success and inclusivity.


Knowledge, skills, experience


  • Effective leadership skills including sensitive leadership and the ability to inspire
  • Ability to strategically plan the work of the service, set team targets, prioritise and plan work
  • Ability to manage service protocols and ensure comprehensive systems in numerous areas, including audit and evaluation, student data and financial management
  • Significant experience and knowledge of assessing, advising, and supporting disabled students in further or higher education
  • Knowledge of disabilities legislation and practice in the higher education sector
  • Excellent written and oral communication skills with a proven ability to interpret and articulate complex legislative or regulatory issues
  • Experience of liaising effectively with other staff members and of successfully challenging attitudes and assumptions in relation to disability
  • Experience of liaising with external organisations and bodies to ensure that individual support requirements are progressed satisfactorily
  • Understanding of inclusive practice and the commitment and drive to make a positive difference to disabled students’ experience at the College
  • Understand the range of requirements of disabled students, with expert knowledge of support services and resources, including disabled students' allowances (DSAs)
  • Experience of managing or supervising staff
  • Competent to work with a range of electronic databases and file storage systems and the ability to use an electronic case recording system


  • Knowledge of the delivery of Counselling Services in higher education sector


This post is subject to an Enhanced Disclosure and Barring Service check.


We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.

Salary range

  • £41,000 to £50,000 per year