Creative Access
Individual giving manager (maternity cover) - 12 month fixed-term contract

Individual giving manager (maternity cover) - 12 month fixed-term contract

Featured job
locationLondon, UK
ExpiresExpires: 29/06/2022
Fixed term contract
£31,000 to £40,000 per year

Salary range: £30,000 - £32,000 per annum, according to experience


The London Symphony Orchestra's (LSO) development team is seeking a self-motivated individual giving manager to lead on annual giving programmes.


Key duties

Individual giving

  • Develop and deliver appealing stewardship programmes for all patrons & young patrons (pioneers) to include regular communications, personalised ticketing and event opportunities with support from the memberships manager
  • Maintain close personal connections with the LSO’s valued family of supporters
  • Oversee the annual renewal process with the aim of upgrading donors where appropriate 
  • Identify and recruit new members from a variety of sources, and cultivate donors through a range of events and methods
  • Agree, manage, and monitor annual giving income and expenditure budgets
  • Produce marketing materials to promote all individual giving programmes, on and off-line
  • Work with the development board and advisory council to identify and recruit new donors
  • Oversee the successful delivery and growth of the LSO Friends scheme and Young Patrons scheme, ensuring these tie-in to the broader fundraising strategy 
  • Represent the LSO at supporter events including attending evening concerts and events as required within the nature of the post


Events and cultivation

  • Work with the events manager to plan and oversee a regular calendar of engagement and cultivation opportunities at LSO concerts and events, ensuring an excellent experience for existing donors, as well as growing the LSO's family of supporters
  • Ensure LSO events reflect the high standards and the brand values of the LSO



  • Work with the memberships managers and events manager to ensure accurate records exist for each donor, prospect and event guest through the Raiser’s Edge database
  • Ensure a high standard of best practice and compliance in areas that include Gift Aid, VAT, HMRC, GDPR and the American LSO Foundation


Knowledge, skills, experience


  • High level interpersonal, communication and presentational skills and ability to engage and interact with donors and sponsors at all levels
  • Ability to inspire philanthropic giving, and a passion for the work that the LSO does 
  • Experience of budget setting and monitoring, and working to targets
  • Self-motivated with strong organisational skills and attention to detail
  • Ability to prioritise and manage a pressurised workload
  • Experience of line management
  • IT literate with knowledge of relationship databases and current regulatory and best practice frameworks
  • A collaborative team player
  • Willingness to attend events outside of normal working hours. 


  • Experience of generating income from individuals to include experience of managing a stewardship programme, identifying new potential supporters, and personally securing new annual donors 
  • Strategic event planning and implementation experience 
  • Experience of working in an arts organisation or voluntary sector organisation
  • Knowledge of the classical music repertoire


The closing date for applications is 10:00am on Wednesday 29th June 2022 and first round interviews will be held on Tuesday 12th & Wednesday 13th July 2022.


We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.

Years of experience

  • Mid-Level

Salary range

  • £31,000 to £40,000 per year