Creative Access
Merseyside mentoring officer

Merseyside mentoring officer

remoteHybrid | Remote
ExpiresExpires: 29/07/2024
Outreach / Partnerships / Community Engagement

Application deadline: 29 July 2024 at 10am

Salary: £30,500 per annum pro rata plus 6% pension contribution

Hours: Part-time (3.5 days per week), Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours

Location: This role can be home or office-based, or hybrid


Do you have a passion for youth work and the arts?

Arts Emergency, a mentoring organisation and support network aiming to address the inequalities in the creative and cultural sectors, is looking for an experienced and motivated Merseyside Mentoring Officer.

Arts Emergency has been supporting young people through its mentoring programme since 2011. During this time, we’ve seen a huge community of mentors from across the UK’s creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.

As the Merseyside Mentoring Officer, you will work to recruit, match and support mentoring pairs across Merseyside. This is a busy, fun, and super rewarding role where you’ll get to work independently while being supported by the Mentoring Manager, your Mentoring team colleagues, and the wider Arts Emergency team around the country.


Key tasks

  • Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
  • Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers  
  • Promote the mentoring programme with schools, colleges, and other referral partners  
  • Manage existing relationships and develop new ones with schools, colleges, and other referral partners
  • Manage application and onboarding processes effectively
  • Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
  • Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
  • Curate monthly newsletters, sharing opportunities with Merseyside-based mentees  


Knowledge, skills and experience

  • Experience working with young people aged 16-18
  • Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
  • Knowledge of the context and issues affecting young people in Merseyside
  • Excellent interpersonal and relationship-building skills with diverse stakeholders
  • Good presentation skills and confident at public speaking
  • Good administrative and organisational skills
  • Creative thinking - ability to recognise and capitalise on value-added opportunities for mentors and mentees
  • Capability in using standard office programmes, web-based apps, and databases 
  • Commitment to upholding Arts Emergency’s values of being bold, optimistic, and community-led
  • Passionate and driven to make a positive impact on the world
  • Always learning: a self-starter, motivated, eager to learn
  • Self-disciplined to work independently and communicate proactively with the wider team 

The role can be home or office-based, or hybrid. Arts Emergency’s head office is in London and Manchester. We also have access to Spaces offices around the country which all staff can use if an office space is needed outside these areas - including a co-working space off Wood Street in Liverpool city centre. Regular travel across Merseyside is essential as part of programme delivery. 


The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.

We welcome and encourage applications from candidates who are under-represented in the creative industries. 

Please state in your application that you found this role through Creative Access.

Level of experience

  • Mid-Level

Required languages

  • English

Required skills

  • general knowledge
  • Office applications