Creative Access
PA & office manager

PA & office manager

locationLondon, UK
ExpiresExpires: 02/09/2022
Permanent position
£31,000 to £40,000 per year

Salary: £30-40K per annum (dependant on experience)


We are looking for a dynamic PA / office manager who is passionate about sustainability and wants to support a busy and impactful mission-focused team, based in our London office. 

Greenhouse is an award-winning communications agency with a mission to power positive social and environmental change. We communicate to create impact, make information mean more, and share stories to inspire positive change.

The successful candidate will provide PA support to our chief executive officer (CEO) and managing director (MD), as well as ensuring the smooth running of our London office.


Roles & responsibilities

Personal assistant:

  • Planning ahead and helping to prepare CEO/MD for upcoming events or meetings
  • Responsible for the proactive management of inbox and calendar for CEO/MD
  • Anticipates diary/calendar changes and responds accordingly, including anticipating necessary pre-brief or debrief meetings
  • Responds to emails and is empowered to make decisions on behalf of CEO/MD
  • Sources information/documents and pre-brief material from relevant sources ahead of meetings to prepare CEO/MD
  • Actively finds solutions to enable CEO/MD to complete tasks or attend meetings
  • Supports senior leadership team with their clients and teams and where necessary providing administrative, presentation or research support to ensure client projects can be delivered at times of time pressure or resource constraints
  • Develops high quality documents e.g. credentials/presentations/agendas/letters
  • Advisory role on company policies and procedures and in-depth knowledge of different business practices, leadership teams and specialist skills, knowing who to go to for what
  • Manages business-sensitive information in a professional manner and maintains highest levels of confidentiality


Office manager:

  • Regularly reviews and when necessary develops and implements new administrative systems to improve effectiveness of team
  • Supports on financials, maintaining financial forecasts and overseeing issues on invoicing
  • Responsible for managing office facilities, supplies and moves/refurbishments
  • Ensures all office related expenditure is regularly monitored against budget
  • Manage the various supplier contracts including cleaners, stationery, printers, couriers
  • Conducts regular reviews of all supplier contracts to ensure commercial terms are competitive and regularly negotiates on pricing of supplies
  • Manage meeting room booking system
  • Manage the renewal of all relevant licenses
  • Manage all property insurance claims
  • Ensure compliance with all legal Health & Safety and fire regulations and equipment
  • Arrange regular PAT testing for all electrical equipment and safety devices
  • Regular liaison with landlords and attends tenants’ meetings
  • Ensures condition and appearance of offices are monitored on an on-going basis and co-ordinates repairs when necessary


Knowledge, skills, experience

  • Personable, efficient, motivated, with potential for growth opportunity in the business
  • Highly organised and adept at prioritising your workload and juggling competing deadlines
  • Self-starter who learns quickly and is able to use their initiative
  • Flexible and able to adapt to the needs of a small but growing team
  • Proven experience supporting business leaders in senior management roles
  • Able to pre-empt issues/problems before they arise and remain solutions focused
  • Proficient in all Microsoft applications – especially Excel and PowerPoint – with a keen eye for design and fastidious attention to detail
  • Experience of finance, timesheets and billing, ideally in an agency environment
  • Loves working in a busy environment and taking a leadership role across teams
  • Can-do attitude and a natural fixer
  • Proven passion for making a positive difference to the environment, the community and the world around us


Salary and benefits

  • £30-40K per annum (dependant on experience)
  • Flexible working: core hours 10am-4pm
  • 30 days holiday (25 days standard, plus your birthday and office closure between Christmas and New Year)
  • Additional paid holiday for Slow Travel (traveling via means other than flight)
  • Extensive internal training and development programme
  • Bupa private healthcare
  • Access to Bupa cashplan (savings on everyday healthcare expenses such as dental)
  • Ethical pension scheme with Aviva (7% employer contributions, 5% employee)
  • £100 annual budget for creative development
  • Cycle to work scheme
  • Benefit in kind EV car club
  • Bi-weekly yoga classes
  • Office perks such as breakfast, organic fruit
  • Summer and Christmas away days on organic farms/values led venues


How to apply

Please click 'apply' to get in touch with your CV and a cover letter telling us about why you are interested and what you would bring to the role.


The diversity of our workforce is important to us, and we particularly encourage candidates from Black, Asian and Ethnically Diverse backgrounds or Disabled, D/deaf and/or neurodivergent people. To help us track the background of our applicants, we would appreciate you completing a short survey along with your application. This will also help us to offer you the appropriate support if you are successfully invited for an interview.

Please complete the form here.


Please make sure that you state in your application that you found this role via Creative Access.

Fields of study

  • Business administration / Management
  • Environment / Agriculture

Years of experience

  • Mid-Level

Salary range

  • £31,000 to £40,000 per year

Required languages

  • English

Required skills

  • Office applications