Creative Access
Programme and partnership manager (Richmond Arts Service)

Programme and partnership manager (Richmond Arts Service)

locationTwickenham, UK
ExpiresExpires: 23/06/2024
Outreach / Partnerships / Community Engagement
Permanent position

Closing date for applications: Sunday 23rd June 2024 at 11.59pm

Salary: £40,854 - £49,503 depending on skills and experience

Contract term: Permanent, full-time (36 hours)

Shortlisting date: Week Commencing 24 June 2024

Interview date: Thursday 11th July 2024 


Are you a dynamic leader with a passion for the arts and a knack for building impactful partnerships?

Richmond Arts Service delivers a diverse and thought-provoking public programme in partnership with artists and communities, including international festivals, arts sector development, and creative learning partnerships. The programme and partnerships anager is pivotal to the success of the service. 

As programme and partnership manager you will build strong local, national, and international partnerships and lead the team that is responsible for the creation and delivery of the programme. The role also oversees the public programme at Orleans House Gallery. 



Specific duties

  • To lead development and delivery of the programme for the Arts Service for the London Borough of Richmond upon Thames, including development and delivery of public-facing programmes with high levels of public participation.
  • To lead the team that is responsible for the creation and delivery of the programme, creating the right environment for the development of high quality and innovative creative projects. There are 8 FTE staff members within this part of Richmond Arts Service, working alongside contractors, sessional staff and volunteers.
  • To develop and manage partnerships and commissioning arrangements with arts and non-arts partners. The development and ongoing management of a partnership strategy which maximises opportunities for impact and investment from other sources.
  • To lead on Audience Development and Evaluation for Richmond Arts Service, working to ensure we are meeting our vision objectives, measuring impact, and that service users are reflective of local people. This includes overseeing the Marketing and Communication strategy, and related systems and processes
  • To manage budgets and financial targets and where required make operational and service changes to meet financial restrictions. This includes core budgets and securing additional revenue funds for programmes from a variety of sources. 
  • To develop and contribute to strategic initiatives and policies which increase the effectiveness of our services. Working with other Council services and partners to increase the public benefit on shared priorities.
  • To oversee the system of secure storage of, care of, and maintenance of, the boroughs art collection. Alongside ensuring continuing public access to this  resource. (Directly managed by the Exhibitions and Collections Programmer.)
  • To work flexibly across the directorate and provide support and cover to other senior staff as required.

Generic duties

  • To contribute to the continuous improvement of the services of the Boroughs of Wandsworth and Richmond.
  • To comply with relevant Codes of Practice, including the Code of Conduct and policies concerning data protection and health and safety.
  • To adhere to security controls and requirements as mandated by the SSA’s policies, procedures and local risk assessments to maintain confidentiality, integrity, availability and legal compliance of information and systems.
  • To promote equality, diversity, and inclusion, maintaining an awareness of the equality and diversity protocol/policy and working to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected.
  • To understand both Councils’ duties and responsibilities for safeguarding children, young people and adults as they apply to the role within the council. 
  • The profile is not intended to be an exhaustive list of the duties the post holder will carry out. Other reasonable duties commensurate with the level of the post, including supporting emergency and priority situations, will form part of the role.


Knowledge, skills and experience

  • Management skills - You will have experience of managing innovative and complex public-facing creative programmes, with multiple partners 
  • Collaborative working - You will have experience of working with senior leaders and /or politicians, including the management of ‘political’ and sensitive matters 
  • Leadership skills – You can effectively manage and lead teams in a fast-moving dynamic environment 
  • Audience planning - You will have experience with audience development including the diversification of audiences and strategic planning around Marketing & Communications 
  • Financial management - You will have financial experience including income generation from trusts and other sources
  • Planning - You will have the ability to forward plan and manage relevant risk processes for assets and services
  • Negotiation skills - Do you have the ability to communicate and negotiate clearly and effectively, both orally and in writing, with a wide range of individuals?

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.

Level of experience

  • Mid-Level