Creative Access
Social media officer

Social media officer

locationLondon, UK
ExpiresExpires: 21/07/2022
Comms / Marketing / PR
Permanent position

Basis: Part time – 3 days a week

Salary: £29,000 - £33,000 dependent on experience. Pro-rated to 3 days per week.

Location: London: Somerset House – Hybrid working in the office (1 day per week in the office, 2 days working from home)

Closing date: Sunday 3rd July 2022

Interviews: Thursday 7th July and Monday 11th July 2022


To be successful in this role you must be passionate and knowledgeable about classical music and social media, be able to work in a fast-paced environment and have impeccable communication skills. 

We are looking for a curious, creative, and experienced Social Media Officer, to lead on our new Social Media Management Service (SMMS) and manage clients’ social media accounts. The goal of this new role is to create social media content and strategies that increase reach, engagement, and build clients’ personal brands. We are looking for someone who can play a vital part in leading and building this new service, devise service packages to meet various clients’ needs, and manage the accounts with creativity, knowledge and flair. 



Service Development

  • Lead on identifying and pitching the new service to clients to build and grow the SMMS client list
  • Create pitch decks for each client and lead pitch discussions 
  • Development and ideation for service packages to meet a variety of changing client needs
  • Liaise with artist management teams to identify potential new clients

Social Media Management

  • Primary responsibility and management of client social media channels (Facebook, Twitter and Instagram, with scope for TikTok)
  • Responsible for social media channel strategies for each client and implementation
  • Provide advice and guidance to clients on social media channels usage
  • Keep in close contact with clients for content creation and approval
  • Collaborate with clients to ensure photos and videos are captured and shared in a timely manner
  • Liaise with internal and external partners such as record labels and concert presenters, and artist management teams to ensure important content is planned and executed on time
  • Create excellent well written and compelling copy, crafting engaging captions
  • Plan, create and schedule social media posts with new original content as well as repurposing content from existing resources
  • Run client social media training sessions and power-hour consultancies
  • Create visual social media post designs and video clips when required
  • Provide sound and well-informed social media advice and best practice to clients
  • Communicate effectively with growing roster of Social Media clients
  • Management of social media intern

Reporting and Research

  • Manage social media strategy and competitive research to improve messaging for clients
  • Keep abreast of new trends and implement when required
  • Drive consistent adoption of social media best practices
  • Constantly test new social media tactics and asses their effectiveness
  • Budgetary control of social media marketing for each client
  • Regular monitoring and reporting on the performance of each channel for each client with KPI progress and insights


Knowledge, skills, experience

  • To be successful in this role you must have experience using Premiere Pro, as well as Adobe photoshop
  • You must possess excellent organisation skills, have a flair for creativity and experience in managing social media channels
  • Be a mature, highly resilient team player with the ability to work on your own initiative, adaptable to constant change and able to prioritise competing demands in a positively challenging and dynamic environment
  • Proven work experience in a similar role managing client social media accounts. 
  • Classical music background and knowledge.
  • Experience using social media management software including Hootsuite and Later as well as social listening tools e.g. Keyhole or Buzzsumo. 
  • Experience and good knowledge of using design and editing tools such as Canva, Photoshop, and Premiere Pro.
  • Impeccable and efficient attention to detail.        
  • In-depth knowledge and effective use of social-media platforms.                               
  • Proficient in handling and prioritising a large workload.
  • Experience in managing multiple social media platforms, and track record in social media growth.
  • Experience planning and leading social media campaigns.
  • Excellent interpersonal and presentations skills.
  • Excellent writing skills.
  • Demonstrable social media growth, creating engagement for individuals, and increasing reach and engagements.
  • Knowledge of social analytic tools and be comfortable looking at numbers to improve what is working and stop what is not working to achieve better growth.
  • Experience of working with/managing influencers. (Desirable)

We are an equal opportunity employer and value diversity. We welcome applicants from all backgrounds.

Please state in your application that you found this role through Creative Access.

Years of experience

  • Junior