Creative Access
Search
Trainee team assistant

Trainee team assistant

locationUnited Kingdom
ExpiresExpires: 06/08/2024
Operations / Facilities / Admin
Entry
Application RestrictionsBlack, Asian and Ethnically Diverse

Closing date for applications: Tuesday 6th August 2024 at 11.59pm

Salary: Equivalent to National Living Wage or London Living Wage (depending on location)

Start date: 2nd September 2024 

Duration: 12 months

Working hours: 35 hours per week, Monday – Friday

Location: Remote with occasional travel to London (travel expenses will be covered)

 

Explore this traineeship opportunity if you're excited to learn more about the world of books and campaigning from within a prominent arts and culture charity.

The Women’s Prize Trust’s mission is to enrich society by creating equitable opportunities for women in the world of books and beyond. The charity believes that books by women can change the world, so its opens up pathways into reading and writing for the book lovers and storytellers of tomorrow. 

The trainee will have the opportunity to support the team across all activities as required, learning about the book industry and a campaigning charity. The requirements for this role are outlined below but most importantly, the trainee will be a passionate reader and a champion of the organisation's mission!

 

What you will learn

  • How to generally operate and ‘be’ in the world of work (such as boundaries, respect, communication, time management, prioritisation)
  • How a small team can work efficiently and remotely together
  • How to support on general office tasks – admin that underpins any role in any industry
  • How good customer service encourages brand loyalty and creates positive growth
  • How different event models can support your organisational aims, both in terms of income and community engagement
  • How individual roles and skill sets within the team work independently and collaborate
  • The basics of the publishing industry; Women's Prize Trust is adjacent to the industry's workings as a whole
  • The value of advocacy and campaigning for change  – useful for any charity role
  • The value of equity, diversity and inclusion woven into the everyday.

 

Key activities

  • General office admin – coordinating several mailboxes, setting up meetings, making travel bookings, supporting on expenses, organising couriers, helping to process invoices, digital filing
  • Customer service for events and merch - responding to customer service queries, overseeing returns and exchanges, and supporting with stock management
  • Event support on- and offline – logging RSVPs, attending events, putting look books together for photographers
  • Evaluations – supporting on evaluations by taking screengrabs, transcribing endorsements, reviewing survey feedback from beneficiaries
  • Project support – online research, proofreading, community engagement, etc.

The more creative or specific focus can be honed depending on the candidate’s interests and desired area of training. Examples could include submissions to prizes with the project manager; writing content for the website with the marketing director; or research for podcast guests and media with the comms director.

 

Who we are looking for

  • A passionate reader with plenty of enthusiasm for the Women's Prize Trust's mission
  • A ‘people person’ with great customer service skills, and enjoy problem-solving and engaging with others
  • Someone who takes pride in being meticulous and paying close attention to detail
  • Strong verbal and written communication skills – someone who is confident yet listens, and can adapt their style for different audiences
  • A proactive approach and a can-do attitude – in a small team it is essential that everyone is diligent, supports each other, and is interested in learning new things
  • There is no essential professional experience required for this role as it is entry level, but experience of a part-time job in any area would be advantageous, in terms of previous exposure to the world of work
  • As the organisation works remotely, experience of using the Office and Google suites would also be beneficial to hit the ground running.

 

To apply

  • Log in to your Creative Access account or register today to apply for this opportunity
  • Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
  • Once submitted, you can no longer amend your application, so proof-read carefully
  • Do not contact the company directly
  • Please email any queries about this role to Creative Access at this address: recruit@creativeaccess.org.uk, including the option to arrange an alternative application format (e.g. video or audio) if this is a more accessible option for you. 

 

The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

This opportunity is open to Black, Asian and ethnically diverse candidates.

This role is part-funded by the Mo Siewcharran Memorial Fund which support internships for young talent from ethnicities that are under-represented in the theatre, publishing and music industries.

Level of experience

  • Entry