Closing date for applications: Friday 25th July
Salary: £55,000 - £62,000 per annum (dependent on experience) plus bonus opportunity
Working hours: 5 days, 37.5 hours a week (9.30am – 5.30pm with one hour for lunch, Monday – Friday)
Location: Farringdon, London office (option to work remotely up to 40% of the time)
Lead the marketing strategy behind unforgettable live experiences. If you're an experienced marketer with a demonstrable passion for events/entertainment, we want to hear from you.
Fane is a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. We also run LoveMyRead, the home of book gifting online.
Made up of passionate, ambitious team-players from across the creative industries, Fane believes a great idea can come from anywhere and anyone. We will go the extra mile and take creative risks to ensure we deliver events that are innovative, engaging and culturally relevant. Come and join our creative, friendly, motivated and supportive team.
This role reports to the Managing Director. Its direct reports are the Senior Marketing Manager and Campaign Executive.
Key responsibilities
- Lead Marketing department, ensuring clear communication, strong collaboration, and efficient workstreams
- Manage the marketing team to ensure effective delegation across the department
- Continuously review and optimise workflows, processes, and systems to improve team performance and project delivery
- Oversee the marketing strategy for live tours across the Fane Group, including How To Academy
- Advise on tour pricing and ticketing structure pre-announcement
- Set and managing marketing budgets across in-house and venue campaigns
- Own the marketing reporting strategy:
- Deliver campaign performance reports for internal producers and external agents
- Monitor sales trends and in-house performance metrics in collaboration with Ticketing
- Produce post-tour reports with insight from Marketing and Ticketing team members
- Oversee mark backs, ticket top-ups, and agent allocations, ensuring effective communication with external partners and internal departments
- Shape the strategy for filling unsold seats and maximising final sales windows
- Oversee the integration and advancement of CRM systems like Activity Stream, ensuring both departments benefit from improved audience insights and campaign automation.
- Lead audience segmentation work across tours and campaigns, using multiple data sources to refine targeting and improve ROI on marketing spend
- Work with the Head of Audience Insights to ensure effective digital and paid media strategy (PPC, social ads, SEO, programmatic)
- Work with the Senior Marketing Manager to ensure brand consistency across all touchpoints, from social media to physical activations
- Work with the Head of Ticketing to ensure the workload across departments is shared and delegated effectively in busy periods
We’d love to hear from you if you have:
- 8+ years of experience in live events, ticketing, or entertainment marketing — with significant experience in a senior leadership role
- Proven track record of managing marketing and/or ticketing teams and budgets across multi-venue tours or campaigns
- Deep knowledge of ticketing platforms, audience segmentation, and digital advertising
- Strong analytical skills, with the ability to interpret complex data to shape strategy and demonstrate ROI
- Experience implementing or migrating marketing systems and CRM platforms
- Excellent leadership and communication skills, with a collaborative and forward-thinking mindset
- Proven experience of managing a team
- Highly organised with strong commercial acumen and a passion for live events
What We Offer:
- £55,000 - £62,000 per annum (dependent on experience) plus bonus opportunity
- 25 days annual leave plus a Mental Wellbeing Day and an extra day off in the month of your birthday
- Quarterly well-being allowance - £120 to spend on anything related to your wellbeing
- Private healthcare (following 1 years’ service)
- 4% pension contribution
- Life assurance of 4 x base salary
- Access to free counselling and mental wellbeing services through our Employee Assistance Programme
- Free healthy snacks throughout the week
- Annual season ticket loan
- Bike to work scheme
- Complimentary tickets to Fane shows, Kilimanjaro Live events and access to free books
- Working hours are 37.5 hours a week Monday – Friday with varied start times.
Our culture at Fane is valued by our employees, and is the key to why people join us, stay with us and thrive with us. We are dedicated to continuous improvement and self-reflection, and central to this goal are our commitments to inclusion, the environment & sustainability and employee wellbeing.
We strive to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space. We are committed to equal opportunities and to building a more inclusive team that reflects the communities we serve.
How to Apply
Send a CV and cover letter outlining why you would be ideal for the role to the email address found via the Apply button.
Please get in touch with Creative Access via listing@creativeaccess.org.uk if you have any issues with submitting your application.
Please include in your application that you found this role through Creative Access.
Level of experience
- Senior