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Salary: £27,000 based in London, £24,840 based in Sheffield (+bonus +benefits)Deadline: 18 June 2025 &nbsp;Join Hachette UK’s Digital &amp; Online Sales team and play a key role in supporting Amazon Advertising campaigns for one of the UK’s leading publishing groups.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.We're made up of 11&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder &amp; Stoughton; Headline; Quercus; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools.Hachette UK is part of&nbsp;Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. &nbsp;What you'll be doingThis is a varied and busy role within the Digital &amp; Online Sales team reporting to one of the Senior Paid Advertising Managers, and collaborating with various marketing teams across the wider Hachette UK business. The role includes the following:<ul><li>Supporting the Senior Managers with campaign set-up and optimisation across Amazon Advertising for a number of divisions across Hachette UK, with a view to managing your own seasonal campaigns throughout the year.</li><li>Monitoring paid advertising activity and providing a number of clear and regular reports and updates to the marketing teams, Digital &amp; Online Sales team and wider business. </li><li>Working with our internal analysis teams on continued development of our reporting tools.</li><li>Be the point of contact for marketing teams for Amazon marketing + metadata features, and work with Amazon to provide clarity &amp; updates where needed.</li><li>Manage the day-to-day admin &amp; operations of the team such as taking minutes, dealing with ad-hoc queries, assisting with presentations, and more.</li></ul> &nbsp;Who we are looking forWe’re looking for a proactive team player with excellent communication and organisational skills, attention to detail, and the ability to multi-task and prioritise in a fast-paced and busy environment.Proficiency in any kind of data analysis would be an advantage, as would experience in the publishing industry and/or any kind of digital or paid advertising - but the successful candidate would be a quick learner, keen to take on new skills. &nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>This role can be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. &nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Sales assistant (12 month FTC)

Closing date: 22nd June 2025Salary: Basic salary starting at 51,844.00 dependent on experienceReports to: Head of Growth&nbsp;Department: Product Streaming and Growth&nbsp;Location: London/LeedsJob Grade: P1 Flex your analytical skills and CRM expertise in this exciting fixed-term role for mid-level talent.Channel 4 Streaming is Channel 4’s video-on-demand proposition, home to original and exclusive shows, box sets of iconic series, as well as live and catch up TV from C4’s broadcast channels. Available as an app on over 20 different platforms including mobiles, tablets, PCs, TVs and games consoles, as well as being syndicated to the likes of Sky and Virgin, Channel 4 Streaming reaches over 6 million monthly viewers and has more than half of all 16-34s in the UK as registered users.The Streaming Product &amp; Growth department is responsible for creating the best possible user experience that is seamless and engaging, as well as overseeing the growth of Streaming across the business.The Growth Team is tasked with driving customer activation, retention and revenue through the streaming funnel. &nbsp;Our aim is to get our streaming viewer to do more with Channel 4. &nbsp;This role is focused on driving Channel 4+ growth, our premium paid tier which offers viewers the chance to watch ad-free and get early access to shows. &nbsp;Channel 4+ is a strategic priority and called out as a key part of our future streaming strategy. &nbsp;This role will specifically focus on driving the retention of our C4+ member base. Responsibilities<ul><li>Build a clear understanding of the C4+ member base, working with our Insight teams to understand churn behaviour and life-time value, with a clear point of view on what impacts retention rates for C4+.</li><li>Understand the drivers of churn and develop tactical plans, including promotional offers to try to reduce churn rates, tailoring the plans for different audience groups.</li><li>Work closely with the CRM team to outline plans for CRM activity that will drive improved retention rates. This will include onboarding, in life, saver and winback communications.</li><li>Create a pipeline of experiments to ensure we’re continuing to learn and test new ideas that support C4+ retention.</li><li>Coordinate the delivery of retention activity from a cross-functional team of channel experts, regularly reviewing results to understand effectiveness and optimise the activity accordingly.</li><li>Work with our Subscription Management provider to understand involuntary churn issues caused by payment failures and implement recommendations within retention journeys.</li><li>Keep abreast of our content schedule, identifying tactical opportunities for C4+ member retention.</li></ul> Knowledge, skills and experience<ul><li>Strong analytical skills, able to compile performance results and interpret data into actionable insights and activity.</li><li>Proven track record in customer retention space with good understanding of churn, LTV and ARPU metrics.</li><li>Previous CRM experience, including hands on experience of using CRM tools to build email and push campaigns, managing customer lifecycle and an understanding of the deployment QA process. &nbsp; Experience of Braze, Customer Engagement Platform highly advantageous.</li><li>Good understanding of digital marketing and media channels, including experience of working with technical teams to deliver digital experiences/products.</li><li>Digital subscription business experience is highly desirable, with track record of managing retention for a subscription service.</li><li>Has previously developed onboarding strategies to support new customers and early life customers.</li><li>Has run multivariant testing, can plan test hypotheses and interpret results.</li><li>Has worked in creative industries, able to think creatively as well as analytically.</li><li>A strong knowledge of data protection and permission-based marketing.</li><li>Is obsessive about data and using it to provide compelling evidence.</li><li>Consistently displays excellent communications skills.</li><li>Is good at presenting information in a concise and engaging fashion.</li><li>Proven experience of developing relationships with a wide variety of stakeholders.</li><li>Naturally curious and enjoys exploring new ideas and possibilities.</li><li>Likes getting stuck into a problem and coming up with solutions.</li><li>Highly organised, self-motivated and able to manage a diverse workload.</li><li>Is passionate about the C4 remit and content.</li></ul> Hybrid WorkingFrom September 2023 employees will be working minimum 3 days per week in their office location. The other 2 days should be working from home. This is to create more time for collaboration, creativity, learning and feedback. We also have a working from another location policy for up to 10 days. This pattern is subject to future changes which would be communicated in advance to provide employees with adequate notice of any change.&nbsp; If you need any additional support or workplace adjustments upon joining, please speak with your manager or our workplace disability lead.&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

2 Business Development / Sales / Rights / Legal Opportunities in Sheffield, UK