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Closing date for all applications: 12 noon on Wednesday 19 February 2025Salary: £36,275 per annumFirst interviews: Will take place the week beginning 24 February 2025&nbsp;We are seeking an inspirational and organised Visitor Services manager to manage our large and diverse team of customer facing staff within the fast-paced events environment.&nbsp;The Royal Albert Hall is an exciting and energising place to work.&nbsp; For over 150 years we have been inspiring artists and audiences worldwide with the magic of this iconic building; creating life-enriching, unforgettable experiences for everyone.The team comprises of up to 150 Stewards, 16 Supervisors and 4 Duty Stewarding Managers. You will be one of three Visitor Services Managers focusing on the day-to-day management of the team. Your approach will motivate our team to consistently deliver exceptional customer service through strong performance management, delivering engaging training, and an ability to nurture and bring out the best in people.A key part of this position will be undertaking the role of Duty Manager for a range of events. As one of our Duty Managers, you will have the gravitas and credibility to inspire confidence in others and make informed decisions in high-pressure situations. You will hold responsibility for the safety and welfare of all public, staff, visitors and the building, ensuring that the Hall’s licence conditions and reputation are upheld. Alongside a strong focus on safety and leadership, the Duty Manager is responsible for ensuring the standard of service offered to all our visitors including both customers and promoters is of the highest quality.&nbsp;Knowledge, skills and experience<ul><li>Extensive experience leading, managing and developing large, diverse teams to deliver excellent customer service and support strategic aims</li><li>Staff performance management experience</li><li>Proven experience of fostering a highperformance culture where encouragement and motivation supports the delivery of exceptional customer service</li><li>Duty management experience or equivalent experience in a comparable organisation</li><li>Strong communication and presentation skills</li><li>Ability to contribute and embrace new ideas to improve procedures and team performance</li><li>Ability to forge strong working relationships within a high-pressure environment</li><li>Clear understanding of health, safety and security best practices in large public venue</li><li>Problem-solving skills</li><li>Excellent interpersonal and influencing skills</li><li>Ability to organise and prioritise workload between Duty Management shifts and office responsibilities</li><li>Excellent IT and Microsoft Office skills</li><li>Ability to absorb information from written documents to inform operational decisionmaking</li><li>Highly organised and detailed with exceptional record keeping and reporting skills</li></ul>&nbsp;The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.Please state in your application that you found this role through Creative Access.

Royal Albert Hall

'Your Room Will Be Ready'

Visitor Services manager

Closing date for applications: 24th February 2025 at 9amSalary: £23,793 per annum pro rata&nbsp;Contract: Fixed-term, 18-month contract&nbsp;Hours: Part-time, 22.2 hours (3 days) per week&nbsp;Location: The Hepworth Wakefield, Gallery Walk, Wakefield, WF1 5AW (hybrid working arrangements available)Interviews: Interviews will take place on Thursday 6th March 2025&nbsp;&nbsp;Do you want to be part of preserving an extraordinary artistic legacy? Join The Hepworth Wakefield to help catalogue and digitise their newly acquired collection.The Hepworth Wakefield has welcomed over 2.6 million visitors since opening in May 2011 and is now established as one of the most successful public art galleries in the UK, attracting critical acclaim and audiences from around the world. We present an ambitious programme of major exhibitions of the best international modern and contemporary art, alongside innovative displays drawn from Wakefield’s growing art collection. Central to our work is our learning programme that engages schools, families, adults and local community groups through inspiring creative learning opportunities. In 2019, we opened The Hepworth Wakefield Garden, designed by Tom Stuart-Smith, to complement our David Chipperfield-designed gallery and provide an inspiring public garden, free for all to enjoy.We have recently been joined by neighbours Tileyard North, who have developed the 19th century mill complex opposite the gallery into a vibrant hub for the creative industries. We are now embarking upon two capital projects to complete our wider waterfront site, including returning our much-loved playground and creating a workshop and yard space for our Gardener and her team of volunteers.We are looking for a Collection Assistant to work closely with the Head of Collection &amp; Exhibitions, and Collection &amp; Exhibitions team on a dedicated collection and archive project. In 2024, The Hepworth Wakefield presented the major retrospective ‘Ronald Moody: Sculpting Life’, which has resulted in 18 sculptures by Moody being acquired into the Wakefield Council Permanent Art Collection, as managed by The Hepworth Wakefield. We have also acquired the papers and archive of Cynthia Moody, Ronald Moody’s niece, who was instrumental in securing Moody’s legacy through her years of research.The Collection Assistant will catalogue and digitise these new holdings, within the context of The Hepworth’s Archive and Collections Management processes. They will further promote the work of Ronald Moody, and Cynthia Moody’s research, by making it accessible to audiences and researchers, and by supporting the ambitions of The Hepworth Wakefield in finding tour partners to present Moody’s work in the future.&nbsp;Responsibilities<ul><li>Catalogue the Cynthia Moody archive and papers, integrating the collection into the existing Archive at the The Hepworth Wakefield, including managing the storage provision, database and external access to the Archive.</li><li>Assist with the Ronald Moody sculptural acquisitions, assisting the Collection and Exhibitions Registrar with accessioning and collection management, including updating the collection management system MODES.</li><li>Digitise both the Ronald Moody sculptural acquisitions and the Cynthia Moody archive and papers, creating an engaging digital presence for the collection on The Hepworth Wakefield website.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Experience of working in an art gallery / museum with collections and temporary exhibitions, either in a paid or voluntary capacity.</li><li>Knowledge of art history and contemporary art with a particular knowledge or interest in 20th-century British art.</li><li>Excellent written and verbal communication skills and ability to develop relationships with a range of colleagues, stakeholders and audiences.</li><li>An ability to manage workloads and prioritise in order to meet multiple deadlines.</li><li>Excellent organisational skills and an eye for detail.</li><li>Enthusiasm for contemporary and historical art.</li><li>Highly motivated, flexible and adaptable.</li><li>A supportive team player.</li></ul>&nbsp;We are committed to improving diversity within our organisation and welcome applications from candidates who are under-represented within the arts sector.&nbsp;Please state in your application that you found this role through Creative Access.

The Hepworth Wakefield

Collection assistant

The closing date for applications: 7 February 2025 at 11.59pmFirst interviews: w/c 17 February 2025Salary: £42,480 per annumFixed term contract: until 4 July 2025&nbsp;&nbsp;Bring the magic of film to life. As Production Manager, you’ll ensure the seamless delivery of the BFI Film on Film Festival, celebrating the artistry of celluloid with rare and remarkable screenings.BFI is a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.We are looking for a Production Manager who will be responsible for delivery of the BFI’s second edition of the Film on Film Festival in June 2025. Following on the successful inaugural festival in 2023, this role will be responsible for successful operational management and delivery of the weekend long programme and associated outreach and engagement events in partnership with the BFI National Archive.BFI Film on Film Festival is wholly dedicated to screen works solely on film, spanning film formats including 16mm, 35mm and 70mm as well as rare nitrate. &nbsp;Full time &amp; part time:&nbsp;&nbsp;<ul><li>February – 30 April: Part Time, 3 days per week&nbsp;</li><li>1 May – 20 June: Full Time&nbsp;</li><li>21 June – 4 July: Part time, 3 Days per week&nbsp;</li></ul>&nbsp;Key responsibilities include:&nbsp;<ul><li>Manage and oversee the end-to-end operational delivery of the festival including the co-delivery of ‘Inside the Archive’ activities and demonstrations in BFI Southbank foyer.&nbsp;</li><li>Work with colleagues to ensure a clear strategy and efficient workflows are adopted in relation to guest list and delegate ticket allocations for Festival events.&nbsp;</li><li>Manage centralised production, resource and team deployment planning for screenings ensuring technical, front-of-house, accessibility, and talent and presentation requirements can be supported to a high standard.&nbsp;</li><li>Manage the overall risk assessment, insurance, and safety planning, working closely with H&amp;S colleagues, and the BFI’s appointed security agency. Ensure Festival plans comply with best practice guidelines, legislative, contractual, and BFI policy obligations.</li></ul>&nbsp;We are looking for candidates who have:&nbsp;<ul><li>Significant demonstrable experience in event-production and/or project management within a film festival environment or related cultural organisation&nbsp;</li><li>A passion for and understanding of the requirements of working with archival film.&nbsp;</li><li>A strong understanding of health and safety considerations of delivering events.&nbsp;</li><li>A track record in successful budget management with strong administrative, process and organisational skills.&nbsp;</li><li>The ability to manage resources ensuring projects are delivered on time and on budget.&nbsp;</li></ul>A full list of responsibilities and minimum requirements can be found in the job description.&nbsp;At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.Depending on the volume of applications, you may be asked to complete a small task or attend a pre-interview screening call to further to assist the hiring team in shortlisting for this role. In this instance, interview dates may be subject to change.Please include in your application that you found this role through Creative Access.

3 Event Management / Curation Opportunities