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Closing date for applications: Monday 13th January 2025 at 11.59pmSalary: £25,207 per annumDuration: 12 monthsRole type: TraineeshipWorking hours:&nbsp;9.30am - 5.30pm, Monday to Friday, with 1 hour lunchLocation: London (working from the office at least three days per week)Interviews: Week commencing 27 January 2025Start date: From February 2025&nbsp;Are you a friendly and highly organised individual with plenty of curiosity about the bookselling world?<a href="https://www.booksellers.org.uk/home" target="_blank">The Booksellers Association</a> is a membership organisation for all booksellers in the UK and Ireland, representing over 95% of bookshops. Its membership is made up of bookselling chains such as Waterstones, WH Smith and supermarkets, as well as more than 1,000 independent bookshops. Its mission is to support, represent, promote and celebrate bookshops and booksellers. The BA is committed to improving diversity and inclusiveness in the bookselling sector, both in the workplace, and in the range of books on bookshop shelves. For the BA's full statement on DEI please visit <a href="https://www.booksellers.org.uk/industryinfo/industryinfo/Creating-Inclusive-Bookshops" target="_blank">this link</a>.The role extends across two departments, Membership and Events, and involves performing administrative and organisational tasks as well as providing support to the BA's bookselling members. The successful candidate will receive a thorough induction from their two line managers and, during their internship, will gain operational and administrative experience in two fields.&nbsp;Key activitiesMembership<ul><li>Support the application and joining process, uptake and processing of membership, and service delivery</li><li>Provide front-line advice (telephone, email, letter, online) to potential and existing members and ensure timely fulfilment of advice</li><li>Work with others to coordinate and ensure effective member recruitment and retention</li><li>Help develop prospects database (including lapsed records and event participants)</li><li>Ensure high-quality administration and records management for potential and existing members</li><li>Administration of SANs (Standard Address Numbers)</li><li>Recruitment follow-up calls and emails to past enquirers</li><li>Update of The Bookselling Year, the BA’s annual wallchart for members</li><li>Issuing of the monthly e-newsletter for the BA Learning Skills Hub &nbsp;</li></ul>Database management, reporting and outputs<ul><li>Support the operation and development of the membership and publisher databases, including liaison with IT</li><li>Help administer membership subscriptions, including collection and logging of turnover and dispatch of mailing</li><li>Manage data entry and maintain accurate and up-to-date database records</li><li>Generate member lists from the database for BA staff and BA partners and produce labels for mailings</li><li>Run database queries to select appropriate members’ details for mail shots, data sales and marketing selections</li></ul>EventsSupport the management of all BA events and conferences:<ul><li>Respond to member enquiries about events</li><li>Process registrations and invoices for events and conferences</li><li>Develop and manage the online registration system and booking forms, working with Event Manager, BA Accounts Department and IT Department</li><li>Liaise with delegates to collate relevant information and requirements, such as dietary, for each event</li><li>Prepare name badges, delegate materials and event collateral</li><li>Edit the BA events website, including creating new photo galleries and generating content</li><li>Assist with a twice-yearly events newsletter, using email marketing software</li><li>Prepare regular email bulletins to members about upcoming events</li><li>Assist with technical support for virtual or hybrid events</li><li>Work with the Social Media Manager to promote events across BA Social Media channels</li><li>Ensure that events run smoothly by working onsite, alongside the Conference &amp; Events Manager</li></ul>Nero Book Awards<ul><li>Carry out occasional (holiday cover) administration for the Nero Book Awards: log entries, liaise with publishers, assist with the distribution of books to judges as necessary</li></ul>Special Projects<ul><li>Provide ad hoc admin support for BA Managing Director and Head of Campaigns on special projects – examples would include grant administration, taking minutes at meetings, database logging, desk research, phone calls.</li></ul>&nbsp;Who we're looking for&nbsp;<ul><li>A good team player</li><li>Hard-working, polite, friendly and cheerful</li><li>Excellent customer service skills</li><li>Microsoft Office experience essential, including good Excel skills</li><li>Knowledge of and experience in using digital meeting platforms such as Teams and Zoom</li><li>Accurate, logical, practical and organised</li><li>Meticulous attention to detail</li><li>Tactful and diplomatic</li><li>Enthusiastic</li><li>Excellent written and oral communication skills</li><li>Competent numerical skills</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people,&nbsp;those undergoing gender reassignment / transitioning&nbsp;and individuals from lower socioeconomic backgrounds.The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

1 Event Management / Curation Opportunity