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Locations: London, Manchester or Newcastle&nbsp;Are you looking to break into unscripted TV development?&nbsp; We’re excited to offer 6 traineeships across our award-winning unscripted labels based in London, Manchester, and Newcastle.Some of the world’s best creative talent are at the heart of ITV Studios, with more than 60 production labels across scripted and non-scripted TV.With a 6-Month contract, the successful Development Trainee will be placed in one or more of ITV Studios’ labels. Working in the fast-paced world of non-scripted development, you will play a key role in shaping new content to pitch to broadcasters and streamers, help prepare pitching assets including format documents and sizzles. You will assist the teams on shoots and at run-throughs and help with the day-to-day admin of a development team. The ability to contribute to the creation of exciting new ideas is essential. During the six months, you will develop excellent editorial judgement, literary skills and will learn various ways to present your ideas in order to get buyers engaged.&nbsp;What you’ll be doing<ul><li>Coming up with new ideas for new TV Shows.</li><li>Assisting the creation of any pitch materials in order to sell the ideas,</li><li>Co-ordinating and assembling notes from development, production and commissioners on the relevant projects.</li><li>Attending brainstorms and contributing your own ideas for new content.</li><li>Contributing your own editorial opinion on TV formats.</li><li>Engaging with and promoting diversity within the content your label develops.</li><li>Assisting in the tracking of the companies’ slate and other day-to-day admin tasks.</li><li>Pitching ideas to potential buyers.</li></ul>&nbsp;What you’ll get from it<ul><li>On the job industry experience.</li><li>An experienced industry mentor.</li><li>Regular training days, learning about the wider television and content landscape.</li><li>Learning crucial skills for working in the TV industry.</li><li>Working closely with some of the UK’s most successful creatives.</li><li>Access to multiple career paths within ITV Studios and the wider TV industry.</li><li>Access to the global production community.</li></ul>&nbsp;Skills you’ll need (minimum criteria)<ul><li>Proven passion for a career in non-scripted TV development.</li><li>A knowledge of and curiosity for the non-scripted TV landscape</li><li>Excellent communication, attention to detail and organisational skills.</li><li>Passion for coming up with exciting new formats for a variety of audiences.</li></ul>&nbsp;Other things we’re looking for (key criteria - training will be available)<ul><li>Ability to create a winning format.</li><li>Ability to work collaboratively and brainstorm ideas effectively.</li><li>Ability to successfully pitch your ideas.</li><li>Excellent problem-solving skills.</li><li>Good communication (particularly literary skills), attention to detail and organisational skills.</li><li>Ability to create visual pitch decks and other materials to bring ideas to life.</li></ul>&nbsp;As part of this commitment, we actively encourage applications for this role from candidates who are Deaf, Disabled and Neurodivergent, People of Colour, and candidates from working class backgrounds.&nbsp;As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage. There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at <a href="mailto:talkingcareers@itv.com" target="_blank">talkingcareers@itv.com</a>.Please make sure that you state in your application that you found this role via Creative Access.

Development trainees – 6 month FTC

Closing date for applications: 6th January 2026Salary: £25,200- £29,400 depending on relevant skills, knowledge and experienceStart date: February 2026Contract type: Fixed-term contract&nbsp;Do you want to work on one of BBC Two’s most popular wildlife documentary series?We’re looking for a production management assistant to join Big Cats 24/7 – Series 3, a hugely popular NHU observational documentary series for BBC Two.You’ll support the junior production manager and production manager throughout a busy and complex post-production schedule, playing a key role in keeping everything running smoothly.BBC Studios is the most awarded production company and the biggest independent producer in the UK. The Natural History Unit is the world leader in natural history programming, responsible for creating landmark wildlife documentaries that combine cutting-edge technology with powerful storytelling. Recent highlights include Mammals, Big Cats 24/7, Asia and the epic ten-part special event nature series, The Americas.&nbsp;&nbsp;ResponsibilitiesYou will provide administrative support to the production team in order to ensure the smooth and efficient running of productions during various stages of the process. You will be responsible for resolving a range of diverse operational issues within the role, escalating to the junior production manager or production manager where necessary. You will be required to create value through effective and efficient management of time and resources.&nbsp;&nbsp;&nbsp;Knowledge, skills &amp; experience&nbsp;<ul><li>Has strong experience supporting a team through a busy and complex post-production schedule</li><li>Can pivot and re-prioritise quickly when schedules change at short notice</li><li>Has excellent knowledge of post-production paperwork</li><li>If you’re organised, adaptable, and passionate about factual TV production, we’d love to hear from you.</li></ul>Apply now and be part of an iconic BBC wildlife series.&nbsp;We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.Please state in your application that you found this role through Creative Access.

BBC Studios Bristol

BBC Roath Lock Studios

MediaCity UK

BBC Studios Glasgow

BBC Studios

100 Years of the BBC

Top Gear

Production management assistant - Big Cats 24/7 – Series 3 - NHU

Closing date for applications: 8th January 2026Salary: £33,000 - £38,000 dependent on experience and location (+bonus +benefits)Location: This role can be based at our London, Edinburgh or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per weekContract: 12-month fixed-term Commission new titles that spark curiosity and bring ideas to life for young readers at Hachette Children's Group.Hachette Children's Group is one of the UK's largest children's publishers, our mission is to make it easy for children and young people everywhere to access books and see themselves reflected. We aim to maximise our readers' life chances by inspiring a lifelong love of reading, publishing books for every stage of their journey to adulthood from Enid Blyton to Alice Oseman's Heartstopper. Hachette Children's Group is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.&nbsp;What you'll be doing<ul><li>A fantastic opportunity has arisen for an ambitious, ideas-driven commissioning editor to join the Wren &amp; Rook 7+ non-fiction team for a one year fixed-term contract.</li><li>Reporting to the editorial director, you will be responsible for contributing new ideas to grow and develop the list, and will commission a number of new titles across colour and text-led non-fiction for ages 7+.</li><li>You will also work closely with existing authors on the Wren &amp; Rook list, supporting senior editors in ensuring that all projects are delivered on time and to budget.</li><li>This is an exciting opportunity to join a small, ambitious team on a market-leading children’s non-fiction list, featuring some of the best books, authors and illustrators in the children’s market.&nbsp;</li></ul>&nbsp;Who we are looking for<ul><li>We are looking for a candidate with excellent editorial skills, a strong eye for design and solid commercial awareness.</li><li>You should have a good understanding of the importance of author care, and the ability to forge positive working relationships with agents.</li><li>We are looking for a versatile editor who can nurture our current authors, deliver an exceptional editorial service, keep track of trends, develop new ideas and commission commercial colour and text-led non-fiction titles.</li><li>This is a truly collaborative role, and the successful candidate will be involved in every aspect of the editorial process, working closely with staff in all other departments to help prepare and champion titles across the Wren &amp; Rook list. The commissioning editor will support senior staff with big high-profile projects, including being the lead editor for a number of authors, while commissioning and building their own roster of talent.</li><li>You will need to be an energetic self-starter, confident in leading complex projects, and solutions-driven when handling tricky conversations.</li><li>Considerable experience as an editor is required, good working knowledge of Biblio and InDesign is preferable, and a keen understanding of the children’s and adult non-fiction market is essential.&nbsp;&nbsp;</li></ul>&nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increasing to 29 days after 2 years' service and to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette Rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 voluntary staff-led employee networks, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>&nbsp;Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>&nbsp;Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Commissioning editor (12 month FTC)

Closing date for applications: 16th January 2026Salary: £60,000+ dependent on experience and location (+bonus +benefits)Location: This role can be based at our London or Sheffield office with a blend of in-office (3 days) and homeworking (2 days) per weekContract: 12-month fixed-term Take the next step in your marketing career, shaping strategy and leading teams across a dynamic and diverse fiction and non-fiction portfolio.The John Murray Group which encompasses John Murray Press, Quercus, John Murray specialist and Dialogue, is one of the fastest growing and most profitable divisions of Hachette UK, with imprints that encompass a range of bestselling, pioneering and prize-winning publishing. From incredible literary and commercial fiction to thought-provoking non-fiction, we are home to bestselling fiction brands such as Mick Herron, Elly Griffiths and Beth O’Leary and the biggest names in non-fiction including David Attenborough, Trevor Noah and Miriam Margolyes. We pride ourselves on being entrepreneurial, curious, and excited about discovering and nurturing new voices that can shape and shake our world.The deputy/marketing director will join the team to cover a colleague’s maternity leave and help oversee the trade marketing department, devising and delivering the marketing strategy across our broad range of commercial and literary fiction and non-fiction. Reporting into the creative &amp; marketing director, you’ll be full of energy and thrive on working with an engaged, passionate department. As this is an opportunity to manage and develop a team, you’ll be adept at building strong working relationships with your peers and other departments, and you will be someone with outstanding leadership skills and team management experience who strives for excellence.This is a fantastic opportunity for a creative and talented head of marketing or deputy director equivalent to take the next step in their career, bringing your extensive line management experience, commercial expertise and creative spark to a great leadership role. You’ll be a highly organised and proactive individual with a meticulous eye for detail, fantastic sense of the market and excellent communication skills. You’ll be confident in leading a team, representing the needs and wants of the department and aligning these to the wider business goals, managing stakeholders at all levels of the business and bringing energy and passion to everything you do. Experience in commercial publishing is also desirable.&nbsp; Responsibilities<ul><li>Working with the creative and marketing director to lead &amp; develop the John Murray Group trade marketing team, driving excellence across everything we do</li><li>Line management responsibility for approx. 4 marketers and overseeing a department of 10</li><li>Overseeing first-class campaign delivery across our fiction and non-fiction lists, in addition to directly managing key brand and breakout campaigns</li><li>This role has a particular emphasis on leading the marketing strategy for our commercial publishing (Quercus), maximising the value of our frontlist and backlist across all formats, overseeing the Quercus marketing budget and being a key voice in acquisitions</li><li>This role will champion the importance of evaluating the efficacy of marketing activity, placing consumer insight and data analysis at the heart of everything the team do</li><li>Liaison and relationship management with our media buying agency</li><li>Oversee department strategy across digital promotions, AMS &amp; communities’ growth</li><li>Manage our proof, Netgalley &amp; sustainability strategy</li><li>Attend the Hachette Group marketing director meetings</li></ul> Knowledge, skills &amp; experience&nbsp;<ul><li>Significant marketing experience at a senior level in publishing</li><li>Proven team and line management experience, supervising, managing and developing marketers</li><li>Expert knowledge of target market and industry, with a particular focus on commercial publishing</li><li>Excellent communication and presentation skills, you will be confident chairing meetings and expertly guiding the conversation</li><li>Strong financial understanding and budget management skills</li><li>Adaptable, organised, collaborative and an excellent problem-solver</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please state in your application that you found this role through Creative Access.

Deputy marketing director/marketing director (12 month FTC)

Closing date for applications: 12th January 2026Salary: £36,950 per annumContract: 22-month fellowship Get hands-on with National Gallery masterpieces, carrying out technical examinations and analyses of paintings while supporting major conservation and research projects.The National Gallery is pleased to offer a 22-month fellowship in the scientific department funded by the Aldama Foundation.&nbsp;The fellowship will provide an excellent development opportunity for an early career researcher. Working within a busy team, you will carry out technical examination of paintings from the National Gallery and other publicly accessible collections to support a wide range of projects.In the role, you will investigate questions that arise during conservation treatments (including condition or deterioration phenomena) and also conduct historical technical research to further our understanding of the collection. Using a range of scientific techniques within the well-equipped laboratories and studios, you will focus especially on macro X-ray fluorescence (MA-XRF) scanning but also assist with other non-invasive techniques, and carry out paint sample analysis. In addition to working with other scientists, you will collaborate closely with conservators and curators. You will report and present research results internally and externally to a wide variety of audiences. Responsibilities<ul><li>Carry out technical examination of paintings using the available analytical and imaging techniques in support of conservation treatment projects or historical research projects</li><li>Conduct, under guidance and supervision, macro X -ray fluorescence scanning of paintings and subsequent data processing/interpretation. Also assist with the use of other analytical or traditional imaging methods and other non -invasive techniques</li><li>Contribute to the dissemination of the work of the Department, including publishing and presenting research outcomes internally and externally to a variety of audiences at a national and international level or via a range of routes suited to the intended audience</li><li>Conduct analysis of paint micro -samples using the range of scientific techniques available, including optical microscopy and SEM -EDX, as and when required</li><li>Interpret the results of technical examination using knowledge of artists’ practice and the chemistry, deterioration and history of use of materials in paintings, to provide expert advice to conservators and curators &nbsp;</li><li>Record and document analytical/imaging and research results in clear comprehensive reports, supplying these, with any necessary interpretation, to colleagues within and beyond the Gallery</li><li>Help provide the scientific contribution to a range of projects working with curatorial and conservation colleagues, including collaborative cataloguing programmes, exhibitions and other outputs</li><li>Contribute to on -going work to develop/improve processes and procedures in the Scientific Department (e.g. in data acquisition, processing or digital documentation)</li><li>Conduct or contribute to other project -based research projects where appropriate, to be run concurrently with wider duties</li></ul> Knowledge, skills &amp; experience<ul><li>Experience in the examination of paintings using a range of appropriate non-invasive analytical imaging techniques, and in the analysis of paint micro-samples</li><li>Strong knowledge of the materials and techniques of paintings and understanding of conservation methods and condition, to enable interpretation of the scientific results within the historical context or to answer conservation questions</li><li>Ability to produce clear, wellconstructed and comprehensive reports and to record and document analytical results with high levels of accuracy</li><li>Excellent analytical, organisational and problem solving skills to plan, prioritise and manage a busy workload so that deadlines are met, and high standards are achieved</li><li>Ability to communicate with, and to interpret data for, non-scientists/non-specialists</li><li>Able to work without the need for constant supervision, receiving general guidance and direction from the line manager, but determining day-to-day priorities and work patterns within an overall framework of deadlines and dependencies</li><li>A high level of dexterity and the ability to work safely around paintings and deal with micro-scale samples</li><li>A meticulous approach to work, with great attention to detail and record keeping</li><li>Ability to work effectively in interdisciplinary teams but also to work independently, with initiative and motivation, whilst also knowing when it is appropriate to seek advice from senior colleagues</li><li>Collegial, collaborative, positive and proactive approach</li><li>Ability and versatility to quickly learn new skills or processes, and to adapt to new ideas and initiatives</li></ul>For more information, please refer to the attached&nbsp;job pack and explore the benefits we offer. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Gallery

The National Gallery

Aldama scientific fellow

Closing date for applications: 9th January 2026 at 10.00amSalary: £30,000 per annumContract: Fixed-term for 12 months Join the team at an award-winning dance-theatre company, providing essential admin and logistical support that powers its artistic vision and keeps productions running smoothly.Working closely across all teams the company assistant will support Matthew Bourne’s artistic vision by providing quality administrative and logistical support across the Company’s activities.&nbsp;Matthew Bourne's New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.This is an important role at the centre of the New Adventures team. The role provides general administration and personal assistant (PA) duties to the senior management team and works closely with all areas of the organisation to ensure the smooth delivery of our activity and&nbsp;the efficient day-to-day running of the organisation.&nbsp; ResponsibilitiesAdministration and coordination<ul><li>﻿﻿Act as the main point of contact for the New Adventures office including being the first point of contact for enquiries by telephone and by email</li><li>﻿﻿Support with enabling clear and sufficient communication amongst the team, including the sharing of calendars, diary management for the executive director and occasionally other members of the senior management team (SMT), and regular updating of shared information - this also includes arranging appointments and meetings internally and externally</li><li>﻿﻿Supporting SMT to book travel and accommodation and processing expense claims as required and in line with company policy</li><li>﻿﻿Collate information from colleagues to produce and distribute our internal company diary document and CRM (Customer Relationship Management) system to help to better facilitate internal communications across the organisation</li><li>Support the operations manager with use of office space by managing room bookings and the office diary and supporting general management with access to the studio when needed</li><li>﻿﻿Take minutes of subcommittees (if needed), working groups and other meetings and circulate them to the team, and arrange links for hybrid versions of these meetings</li><li>﻿﻿Carry out research as required by the operations manager or SMT</li><li>﻿﻿Take a lead on organising internal company events and away days, booking event spaces and arranging hospitality. This includes birthday cards and gifts for staff throughout the year</li><li>﻿﻿To lead on merchandise coordination which includes overseeing/managing the merchandise operation and looking for opportunities to maximise sales</li><li>﻿﻿Support the operations manager to ensure that contracts or agreements are in place with all partners and freelancers including through maintenance of the centralised contracts log</li><li>﻿﻿Support with the administration and delivery of designated activity, from booking travel, accommodation and equipment and communications support, to supporting the pastoral care of participants during workshops or residencies as required</li></ul>Finance and operations<ul><li>﻿﻿Manage the day to day running of the office and store cupboard ensuring that it is always safe, clean, and presentable</li><li>﻿﻿Oversee the maintenance of office services and equipment including being responsible for the administration of equipment hire externally and in-house</li><li>﻿﻿Oversee the office IT facilities, providing basic troubleshooting and liaising with the operations manager/IT consultant as required</li><li>﻿﻿Deal with dost and arrange couriers</li><li>﻿﻿Keep the office stocked with supplies, such as stationery and refreshments</li><li>﻿﻿Book meeting rooms and facilities as needed</li><li>﻿﻿Meet and greet visitors, managing appointments at the office and provide refreshments</li><li>﻿﻿Supporting when required with finance related tasks including ensuring the correct and timely operation of certain aspects of the computerised purchase ledger (including processing invoices and credit card/soldo card administration)</li></ul>General<ul><li>﻿﻿Take an active role in your continuing professional development, identifying relevant training and professional development opportunities</li><li>﻿﻿To always work in accordance with New Adventures' Environmental Policy and Action Plan and to proactively develop and encourage environmentally sustainable practice</li><li>﻿﻿To embody the New Adventures Equality Plan, Dignity at Work Policy and any other policies or plans New Adventures may introduce in the future</li></ul>Advocacy<ul><li>Attend premieres, press nights and important company performances and events as required</li><li>﻿﻿Always act as an advocate for the company</li><li>﻿﻿Attend industry events as a representative of the company</li><li>﻿﻿On occasion tour with the company and represent the company at the presenting venues with overnight stays as required</li></ul>Other<ul><li>﻿﻿To always act in the best interests of New Adventures</li><li>﻿﻿To be an enthusiastic advocate of New Adventures and have a thorough understanding of the company's mission, vision and aims</li><li>﻿﻿Other duties as reasonably required by your line</li></ul> Knowledge, skills &amp; experience<ul><li>Experience in administration, or training relevant to an administrative role, ideally within the arts or charity sectors</li><li>Confident using Microsoft Office and able to learn new systems quickly (e.g., CRM platforms, accounting software)</li><li>﻿﻿Demonstrable ability to manage multiple tasks, deadlines, and competing priorities</li><li>Experience communicating professionally with a broad range of stakeholders</li><li>﻿﻿Strong organisational skills with the ability to prioritise tasks and manage time effectively</li><li>Positive, approachable attitude with a willingness to support colleagues across the organisation</li><li>﻿﻿High level of accuracy and attention to detail in all work</li><li>A confident, tactful communicator with excellent interpersonal skills</li><li>Proactive, able to plan ahead and solve problems, and respond to changing priorities</li><li>Flexible and able to work effectively both independently and within a small team</li><li>Strong written and verbal communication skills, including the preparation of professional documents</li><li>An interest in and understanding of the arts and cultural sector</li></ul>We will be using this to shortlist applicants. There may be some questions here that you can't confidently answer 'yes' to - don't be put off by this. If you still feel that you could do the job well, we want to hear from you.Please see the job pack on our website for a full job description and person specification. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

New Adventures

Company assistant

Closing date for applications: 6th January 2026Salary: £28,500 pa.Contract: Full-time, six-month contractStart date: Immediate, subject to notice Help administer, coordinate, and promote creative writing courses that support aspiring writers, while providing exceptional support to students, tutors, and the wider creative community.An exciting opportunity has arisen for a smart newcomer to join our small team, which provides innovative and highly successful creative writing courses to aspiring writers, online and in London.This role centres on the smooth running of our online and London-based courses, as well as our Breakthrough Writers’ Programme for under-represented writers. Your focus will be on course administration and student care, supporting the work of our courses management team. You will also help support the marketing and digital team, assisting with the creation of social media and website content. You’ll answer queries from our growing community of aspiring writers and students through our student queries inbox, social media channels and phones calls.You’ll be based at our central London offices, but please note we are currently using a hybrid working pattern which involves a minimum of three days a week in the office with some working from home, subject to ongoing review. Responsibilities&nbsp;Courses management duties &nbsp;<ul><li>Student care and communication: monitoring the busy main student inbox and phoneline, providing support to existing students and dealing with customer enquiries.</li><li>Course administration: providing administrative support to the courses team in the delivery of all our online and London-based courses and our reports and mentoring services, developing a strong sense of student satisfaction and reporting any potential issues to the relevant course manager. Including but not limited to: invoicing and chasing payments, distributing key course information to tutors and students, diarising speaker sessions, hosting guest speaker sessions, booking rooms and setting up classrooms for London-based courses, keeping the team diary updated, arranging and supporting meetings and events, liaising with Curtis Brown and C&amp;W’s book department. &nbsp;</li><li>Online onboarding: Responsible for the onboarding of students to our shorter online courses, utilising pre-designed email flows in our Klaviyo system. Supporting tutors and students with sharing resources and work, and offering technical support to students. &nbsp;&nbsp;</li><li>Reports and tutorials: key responsibility as point person for end-of-course reports, including collating students’ work, liaising with editors and monitoring the quality of editor feedback. &nbsp;&nbsp;</li><li>Online learning platform: uploading and checking course content on our dedicated learning platform and student forum, including formatting and updating course materials, supporting tutors and students with sharing resources and work, and offering technical support to students. &nbsp;</li><li>Course selection: taking part in reading and discussing course applications with the CBC team to support the process of student selection, as well as providing administrative support for the selection process.&nbsp;</li></ul>Marketing &amp; sales duties<ul><li>Customer satisfaction: collecting customer feedback via surveys and email, analysing the results to help the CBC team innovate with improvements, add-ons and new services – growing customer loyalty, repeat purchases, and sales through personal recommendations.</li><li>Updating website material: assist in the day-to-day maintenance of the CBC Ecommerce website. Including updating courses and product descriptions and promotional copy, ensuring good SEO and links. Blogging on matters of interest to students and new writers. &nbsp;</li><li>Social media: help in monitoring CBC’s social media channels (currently X/Twitter, Facebook, Instagram, Threads and TikTok), seeking to build on engagement and further develop our social media presence.&nbsp;</li></ul>Other duties&nbsp;<ul><li>Each member of staff must be adaptable and must pitch in where necessary to ensure our courses are promoted and delivered effectively, including covering the essential work of other staff during absence, and any other duties as the managing director may reasonably determine from time to time.&nbsp;</li></ul> Knowledge, skills &amp; experience<ul><li>Confident, clear and sensitive communication skills</li><li>Strong administrative skills and attention to detail in your work</li><li>The ability to write engaging, tailored copy</li><li>Familiarity with Microsoft products (Outlook, Word, Excel, PowerPoint)</li><li>Excellent time management skills and the ability to work under pressure</li><li>Experience using social media (X/Twitter, Facebook, Instagram, Threads, TikTok and YouTube)</li><li>Experience of using website CMS (customer service management)</li><li>Strong planning and problem-solving skills and a proactive attitude</li><li>An interest in the creative arts – particularly books and publishing</li><li>An innovative thinker with the desire to keep learning</li><li>A self-starter with a strong work ethic</li><li>An avid reader</li><li>A confident, warm personality – a person who inspires trust</li><li>Enthusiastic to work in a small team – drawn to the flexibility, pace and creativity this enables</li></ul> Additional informationPlease note, this role is a fixed-term contract for a minimum of 6 months.You must be either a British citizen or already have the right to work here (you will be asked to provide original documentation as evidence of this). Unfortunately, Curtis Brown Creative is unable to help with work permits, finding accommodation or travel costs.To apply, please send these materials as a Word of PDF document to the email given on our website via the 'Apply' button:<ul><li>Your CV</li><li>A covering letter (please include details of the dates you are available to start)</li><li>A sample blog post, written by you, which could potentially be used on the Curtis Brown Creative website. We suggest you choose a topic of interest to aspiring novelists who might be considering applying to one of our courses (Hint: our blog posts which offer writing tips/advice all come from our tutors, agents and published authors – don’t be tempted to write a blog post which gives writing advice yourself unless you have an appropriate level of experience).</li></ul>Those selected for interview will be asked to complete a further written test. Interviews will be held in the week commencing Monday 12 January (and will be conducted in person at our London offices or via Zoom). We aim to build a creative environment that celebrates the differences of our students and colleagues, offering equal opportunities regardless of gender, race, socio-economic background, age, disability, sexual orientation and national origin. In our role as conduits and champions of cultural expressions we are conscious of our responsibility to reflect the world around us. This means making a considered effort to create an inclusive culture in the workplace and promote opportunities for the broadest possible range of talent. We welcome all applications from people with interesting ideas, skills and experience.Please state in your application that you found this role through Creative Access.

Fixed term contract opportunities

7 Fixed term contract Opportunities