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Closing date for applications: 19th December 2025 at 9.00amSalary: £28,662 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid workingContract: Fixed-term until 31 August 2026,&nbsp;working 35 hours per weekLocation: Manchester&nbsp;Interviews: 15th and 16th January (virtual) This role is a fantastic opportunity for a skilled communicator to join Arts Council England, providing excellent customer service and helping applicants submit their strongest funding applications.We are looking to recruit an assistant to join our busy customer services team in our Manchester Office. The role is to respond to telephone, webchat and written enquiries about all aspects of Arts Council’s work to very high standards. Mainly this will be helping applicants to navigate our systems and to make the very best applications to our funding programmes. It is a busy department with strict service levels and standards of service.&nbsp;We are looking to recruit an organised, customer-focused individual who can manage multiple systems at the same time to provide excellent and helpful responses to enquiries. The candidate will be able to absorb and retain large amounts of information, juggle priorities and distribute information in an engaging and compelling way to customers from different backgrounds and abilities. Full training will be given, but it is expected that the successful candidate will have experience in customer service. If you’re looking to make a positive impact and create change, possessing an inclusive and committed approach, you will be rewarded with an excellent salary and benefits package.&nbsp; Responsibilities<ul><li>You will respond to telephone, email and webchat enquiries, undertaking research where required, ensuring that a timely, cost efficient, accurate and high-quality service is being delivered to customers both internal and external</li><li>You will assist customers with all enquiries, including assisting with complex application questions, helping applicants to balance budgets and give technical advice and support on Arts Council’s application systems</li><li>You will build and maintain relationships with colleagues throughout the organisation: maintaining an overview of corporate projects and initiatives, ensuring that you have sufficient knowledge to pass this information on to customers and colleagues. You will also identify gaps in information resources and work with officers customer services and head of customer services to fill them, with a focus on improving the service every time</li><li>You will be a champion of Grantium (our grant management system) and all of our systems. You will give guidance and advice to external customers on this to enable them to make applications</li><li>You will develop a comprehensive knowledge of National Lottery Project Grants, and all other Arts Council programmes in order to provide outstanding customer service enabling customers to make the best possible quality applications</li><li>You will undertake specified project work and research where required to develop and enhance the quality of service to the customer</li><li>You will resolve customer problems pre and post applications, taking ownership of issues and ensuring that the customer is kept informed of progress and resolution is reached within the appropriate service level targets</li><li>You will work with the officers, customer services to undertake project work to improve the quality of service to customers and help build relationships and advocacy of the customer services team across the organisation</li><li>You will act as an advocate for the Arts Council, representing customer services at meetings and deputising for the officers, customer services where appropriate</li><li>You will assist in monitoring the service and will be providing administrative support to the head of customer services and officers</li><li>You will combine your ability to provide an excellent customer service with a flexibility and curiosity to work beyond this area of work, contributing to areas outside of your daily responsibilities within the customer services team’s activities</li><li>You will expect to work to strict deadlines and service levels and be happy to have your work regularly quality assured to ensure we are providing high-quality, consistent service to every customer. You will continually enhance your knowledge and expertise as new programmes and information are released</li><li>You will understand that to offer the best service the customer services may sometime need to work flexibly: your core hours will be Monday-Friday 9.00am-5.00pm, majority of time will be working on the telephone and in the Manchester office</li><li>You will contribute to the organisation’s commitment to diversity and its implications for the arts, promoting a diversity perspective in all aspects of the post’s objectives and activities</li><li>You will contribute to a positive working culture in the organisation by taking a proactive approach to learning, responding to change, inclusive practice, and environmental responsibility</li><li>You will reflect the Nolan Principles of Public Life and the Arts Council's values with a commitment to equality, diversity, and inclusion</li></ul> Knowledge, skills &amp; experience<ul><li>To succeed in this role, you will have experience of providing excellent customer experience on the telephone and in writing, in a professional environment</li><li>You will have an awareness of the Data Protection and Freedom of Information acts and how they apply to enquiries activities coupled with the ability to provide accessible formats to meet the needs of customers with disabilities and speakers of languages other than English</li><li>You will have a good IT knowledge, including using MS Excel and the ability to learn new systems and use multiple systems at one time</li><li>You will be able to guide and advise customers on basic IT matters and resolve technical problems to enable them to make a quality application and also have the ability to learn, interpret and retain complex information and find solutions</li><li>You will have the experience and skills to handle difficult calls or emails from frustrated customers, some of whom find making applications challenging, or may be unhappy with decisions we have made</li><li>You will be organised with the ability to work on own initiative and juggle multiple priorities, exercising effective judgement when managing complex tasks</li><li>You will have good interpersonal and communication skills – both speaking and in writing – and the ability to communicate effectively and professionally in a confident and engaging manner and influence individuals over whom there is no formal line-management relationship, championing and promoting new ideas that contribute to the aims of the organisation</li><li>You will be able to gather and analyse information and offer customer-centric solutions to users of the service. You will be able to translate complex information using plain English and adapt your communication style to customers from every background and capability in an engaging and informative way. You will also have a good understanding of the Arts Council’s duty as a public body under current diversity legislation, the current diversity agenda and its relationship to the arts.</li></ul>To view the job description and the recruitment pack, which outlines more details about working for Arts Council, please click 'Apply'. Additional informationArts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility. The role will be based in Manchester; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week.&nbsp;Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click&nbsp;<a href="https://www.artscouncil.org.uk/jobs-and-careers/benefits/arts-council-retirement-plan" target="_blank">here</a>.&nbsp; Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website&nbsp;<a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>.We believe our recruitment process should be inclusive and transparent. Find out what to expect with our&nbsp;application&nbsp;<a href="https://www.artscouncil.org.uk/jobs-and-careers/guidance-how-apply-and-recruitment-selection-process?auHash=QxcNlYWvlwWHSvfWsepqRpAoDWLrA_6kG7PPnLT8CMY#t-in-page-nav-1" target="_blank">Guidance: How to apply and recruitment selection process | Arts Council England</a> and more about our commitment to diversity on our website&nbsp;<a href="https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity" target="_blank">here</a>.&nbsp; Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.Please state in your application that you found this role through Creative Access.

Arts Council England

Assistant, customer service

Closing date for applications: 14th December 2025Salary: Up to £50,000 p.a. depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insightsLocation: Salford based roleContract type: Fixed-term contract, full-time (10 months, covering career break)Department: BBC NewsJob band: DInterviews: Expected to take place in the week of 5th January 2026 Take on a pivotal production management role at BBC Newsround, leading teams and operations to deliver world-class content across multiple platforms.&nbsp;BBC Newsround seeks an experienced production manager to lead our Salford-based team and partner with senior editorial colleagues. This pivotal role combines creativity with operational excellence to deliver world-class content across multiple platforms. You’ll oversee studio and location filming, manage budgets and resources for efficiency and value, and ensure compliance, safeguarding, and risk management throughout production. As part of news business services, you’ll champion innovation and diversity while driving change to maintain the BBC’s reputation for excellence. This is an opportunity to make a real impact—shaping the future of BBC Breakfast’s output and you will be part of a team that values creativity, efficiency, and innovation. Responsibilities<ul><li>Ensure collaboration and transparency between production and editorial leads, building good relationships across the team</li><li>Manage day-to-day resources, including editorial headcount, recruitment and staff scheduling</li><li>Deliver accurate forecasting, budget management and production plans in a dynamic environment</li><li>Manage safeguarding practices and adhere to BBC policy across the production</li><li>Drive innovation and continuous improvement, implementing workflows such as business reviews</li><li>Lead and develop a team of production management staff, fostering efficiency and consistency across the department</li><li>Promote a creative, inclusive culture to attract, retain, and grow talent</li></ul> Knowledge, skills &amp; experienceWe will be seeking evidence of the following essential skills and experience within your application:<ul><li>Proven experience as a production manager with experience of working on a range of content</li><li>Excellent people management and team leadership skills across diverse teams</li><li>A good working knowledge of BBC terms and conditions, HR processes and systems; scheduling and the rota management of large editorial teams and the management of headcount to match budget</li><li>A clear understanding of end-to-end multi-platform production processes and thrives in a fast paced, content delivery focussed environment</li><li>A thorough knowledge of safeguarding and risk management and appropriate procedures to manage productions including mitigating and flagging risks</li><li>Outstanding business and financial understanding to create, forecast and manage significant production resources and budgets as well as managing, mitigating and flagging where appropriate production risks</li><li>Understanding of studio management and self op edits are advantageous</li></ul> We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.Please state in your application that you found this role through Creative Access.

Deaf, Disabled and Neurodivergent | Careers at the BBC

Production manager, BBC Newsround

Closing date for applications: 2nd January 2026Salary: £24,328.00Reports to: People operations managerDepartment: PeopleLocation: ManchesterNumber of roles: 1Start date: September 2026 Join the team at Channel 4 and gain hands-on experience in HR functions.If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you.&nbsp;At Channel 4, our People Team lives and breathes what makes us “Altogether Different.” Inspired by our core behaviours Include, Innovate, Grow, and Get it Done we champion diversity, creativity, and collaboration. Our people-first approach ensures every employee feels supported and empowered to do their best work and are valued just as much as our viewers.We are always striving to keep things simple and agile, using smart data and feedback to engage and understand our colleagues just as we do our viewers. By supporting our people managers and by trying to view our processes through their eyes, we can better share expertise to help create a high-performance, inspiring culture where everyone can thrive and make a difference.During your apprentice you will support the People Operations Team in general completing all (daily, weekly, monthly &amp; yearly) operational tasks and duties, gaining a variety of experiences, skills and knowledge within the people operations function at Channel 4, alongside the wider People team, whilst assisting with their personal growth and development.This role sits alongside the people assistants’ team and reports, in turn, to the People Operations Advisor. You will work alongside and collaborate, when needed, with both the wider People Operations &amp; Experience Team and The People Team. Key experiences<ul><li>Support the other People Assistants in maintaining confidential and personal employee data information within the 4people (HR) system (Sage People).</li><li>Support in the optimising and testing of software updates and changes to 4people to ensure our systems remain secure, user-friendly and reflective of current policies and processes to the wider organisation.</li><li>Collaborate with the wider People Operations &amp; Experience Team &amp; People Systems Manager to troubleshoot and resolve 4people system issues and queries.</li><li>Assisting the People Partners with note-taking for ER cases when and if needed.</li><li>Support employees with their full employee life cycle (onboarding, family leave, job changes, leavers etc).</li><li>Support and manager monthly administration surrounding payroll processing.</li><li>Manage multiple inboxes for any and all people, policy and process queries and help deliver the department SLA’s.</li><li>Being first line support for both employees and managers across the wider business, this includes query completion and query escalation were needed.</li><li>Assisting in the ongoing maintenance and updates of policies, processes and flows to ensure they remain relevant.</li><li>Ensure that all employee data is accurate and up to date at all times and undertaking any data cleanse exercises when and if needed.</li><li>Understand and adhere to the principles of GDPR.</li><li>Keep abreast of and research legislative changes that may impact HR functions, updating documentation as required.</li><li>Support all administrative processes around the annual pay process, salary changes, promotions, leavers, and maternity (including maternity meetings) and contract extensions.</li><li>Support the People Operations Team during ad-hoc and annual projects.</li><li>Assist the Reward team in delivering the key cyclical projects, including annual pay and bonus review.</li><li>Assist the Reward team in the collation of employee remuneration data when needed.</li><li>Assist the Pension &amp; Benefits team with the Benefits renewal cycle and any ad hoc Benefit projects when needed.</li></ul> Knowledge, skills and experienceAs part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job.We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills. Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences.<ul><li>Verbal and written communication skills<ul><li>Verbal - e.g. experience of dealing with customers or working as part of a team.</li><li>Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing.</li></ul></li><li>Attention to detail – e.g. Cashing up on tills or proofreading coursework.</li><li>Organisation skills and ability to prioritise tasks – e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams</li><li>An understanding of and a passion for Channel 4's <a href="https://www.channel4.com/corporate/about-4/what-we-do/channel-4s-remit" target="_blank">remit</a></li><li>Confirm you have Maths &amp; English GCSE Grade C (4) or above</li><li>Strong administrative experience, with demonstrable ability to handle confidential and sensitive material</li><li>Proven ability to prioritise tasks, use initiative, and manage tasks from multiple areas/people effectively</li><li>Keen eye for detail</li><li>Ability and experience to work well within a small team</li></ul> About our apprenticeshipsOur apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.If you’d like some tips on writing your application before you apply, please watch our YouTube video, <a href="https://www.youtube.com/watch?v=tLQuhYRC31g" target="_blank">How to Write an Outstanding Application</a>.<ul><li>Qualification offered with this apprenticeship: <a href="https://skillsengland.education.gov.uk/apprenticeships/st0239-v1-1" target="_blank">HR Support Level 3</a></li><li>Length of apprenticeship: 18 months</li></ul> Am I eligible to apply?<ul><li>You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.</li><li>You’ll need to have a Grade C (4) or above in Maths &amp; English GCSE</li><li>You can’t have already completed the qualification being offered or similar at the same or higher level</li><li>Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please visit the Channel 4 Jobs website.</li></ul> Channel 4 behavioursAt Channel 4, we have four core behaviours that underpin everything we do. These are outlined below, and we will be assessing candidates on these behaviours throughout the recruitment process.<ul><li>Include We’re Altogether Different so let’s give each other a bear hug, team up and trust each other to collaborate arm-in-arm. Don’t just listen: listen to understand.</li><li>Innovate Don’t just rinse and repeat: don’t just go through the motions. Challenge positive and embrace change. Experiment &amp; take smart risks.</li><li>Grow Question everything and school yourself. Be generous with your knowledge with others and seek feedback from them. Be clear with your objectives.</li><li>Get it done Make your time at Channel 4 count. Be a solution-finder, not a finger-pointer. Prioritise, decide and then act – always commercially.</li></ul> Alternative application formatsWe are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at <a href="https://4people.my.salesforce-sites.com/recruit/fRecruit__ApplyJob?vacancyNo=VN2608" target="_blank">apprenticeships@channel4.co.uk</a>Take a look at our access page for more information, which you’ll find by clicking <a href="https://careers.channel4.com/4skills/support" target="_blank">here</a>. You can also watch our YouTube video, <a href="https://www.youtube.com/watch?v=OyCCQAp4jwg&amp;t=1s" target="_blank">Demystifying Interview and Workplace adjustments</a>. Application questionsPlease remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.<ol><li>Referring to the essential criteria listed on the job description (which are all skills and experiences we deem important to thrive as a C4 apprentice), please use examples to demonstrate how you meet these (feel free to draw on academic, personal and professional experiences). (500 words max)</li><li>Can you share with us why representation and inclusion matter to you, and why you think they are important? (300 words max)</li><li>Please share a list of your current qualifications, including those you expect to obtain before the September 2026 start of this apprenticeship. We require this information to ensure your eligibility for the apprenticeship you are applying for.</li><li>Tell us about an achievement you are most proud of and why. It can be personal, collaborative, or academic? (200 words max)</li><li>What do you think are the main focuses and responsibilities of the People Operations &amp; Experience team (HR operations) team? (300 words max)</li><li>What is your favourite Channel 4 programme and why, what would you bring back if you could? (200 words max)</li></ol> RelocationIf you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation. The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.Please state in your application that you found this role through Creative Access.

National HQ

Bristol Creative Hub

Manchester Sales Office

G;asgow Creative Hub

Channel 4

Classified W for weird

Be more rainbow

HR (people operations) apprentice

Closing date for applications: 2nd January 2026Salary: £24,328.00Reports to: TBCDepartment: Audience insight&nbsp;Location: ManchesterNumber of roles: 1Start date: September 2026 Turn data into impact-driven narratives and learn while you earn with Channel 4's apprenticeship scheme.If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you.The Insight Business Partner team sits within the wider Audience Insight department at Channel 4. There are four Business Partner areas which cover:&nbsp;<ul><li>Commercial &amp; Distribution</li><li>Content</li><li>Marketing Corporate &amp; Exec</li><li>Streaming &amp; Social</li></ul>The Insight Business Partner Team work directly with stakeholders within Channel 4 to help them make better decisions using data and analysis. We work closely with the stakeholders to understand their goals and provide insights that guide strategy and performance. Our team turns information into clear, useful stories that help the business grow and improve. The Business Partner Team work together with the Insight Specialists (research, data analytics, reporting &amp; data enablement) to get the best answer to the business challenges. These teams are experts in their areas &amp; strive to deliver best practise across the organisation. This role sits in the commercial &amp; distribution insight business partner team. Our primary objective is to use data and research to support the Channel 4 Sales team in selling advertising across our full ecosystem: linear TV, Streaming, and social platforms. This work is crucial for the business as advertising revenue funds the innovative programming Channel 4 is known for! Key responsibilities<ul><li>Support the Insight Business Partner and wider team by helping to collect information and understand what the business needs from different projects.</li><li>Help gather and organise data from different sources, spotting patterns or key findings that can help the business.</li><li>Learn how to use analytics tools and techniques to explore data, track performance, and find useful insights.</li><li>Support research projects that explore audience behaviour, trends, and performance, especially in streaming and social media.</li><li>Help create clear reports, presentations, or visuals that turn data into simple, engaging stories.</li><li>Learn to use research and industry tools (such as BARB, TGI) to understand audiences and performance across different platforms.</li><li>Assist in measuring and evaluating the effectiveness of campaigns, content, or other initiatives using both data and research.</li><li>Collaborate with other teams across the Audience Insight department and the wider business to share insights and support projects.</li><li>Support Channel 4 Sales in helping media agencies and brands understand their audiences, enabling them to plan and deliver effective marketing activity across a wide range of sectors and industries.</li><li>Develop an understanding of how advertising works across Channel 4’s platforms – including TV, Streaming, and social – to demonstrate the value and impact of advertising with us.</li></ul> Knowledge, skills and experienceAs part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job.We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills. Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences.<ul><li>Verbal and written communication skills<ul><li>Verbal - e.g. experience of dealing with customers or working as part of a team.</li><li>Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing.</li></ul></li><li>Attention to detail – e.g. Cashing up on tills or proofreading coursework.</li><li>Organisation skills and ability to prioritise tasks – e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams.</li><li>An understanding of and a passion for Channel 4's <a href="https://www.channel4.com/corporate/about-4/what-we-do/channel-4s-remit" target="_blank">remit</a></li><li>Confirm you have Maths &amp; English GCSE Grade C (4) or above</li><li>Curiosity and an interest in data and audiences – keen to understand what drives people’s behaviours, especially across streaming and social platforms.</li><li>Strong communication skills – able to explain ideas clearly and work well with different teams.</li><li>Attention to detail – careful and accurate when working with numbers, information, or reports.</li><li>Willingness to learn – enthusiastic about developing new skills in analytics, research, and storytelling with data.</li></ul> About our apprenticeshipsOur apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.If you’d like some tips on writing your application before you apply, please watch our YouTube video, <a href="https://www.youtube.com/watch?v=tLQuhYRC31g" target="_blank">How to Write an Outstanding Application</a>.<ul><li>Qualification offered with this apprenticeship: <a href="https://skillsengland.education.gov.uk/apprenticeships/st0883-v1-0" target="_blank">Market Research Executive Level 4</a></li><li>Length of apprenticeship: 18 months</li></ul> Am I eligible to apply?<ul><li>You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.</li><li>You’ll need to have a Grade C (4) or above in Maths &amp; English GCSE</li><li>You can’t have already completed the qualification being offered or similar at the same or higher level</li><li>Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please visit the Channel 4 Jobs website.</li></ul> Channel 4 behavioursAt Channel 4, we have four core behaviours that underpin everything we do. These are outlined below, and we will be assessing candidates on these behaviours throughout the recruitment process.<ul><li>Include We’re Altogether Different so let’s give each other a bear hug, team up and trust each other to collaborate arm-in-arm. Don’t just listen: listen to understand.</li><li>Innovate Don’t just rinse and repeat: don’t just go through the motions. Challenge positive and embrace change. Experiment &amp; take smart risks.</li><li>Grow Question everything and school yourself. Be generous with your knowledge with others and seek feedback from them. Be clear with your objectives.</li><li>Get it done Make your time at Channel 4 count. Be a solution-finder, not a finger-pointer. Prioritise, decide and then act – always commercially.</li></ul> Alternative application formatsWe are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at <a href="https://4people.my.salesforce-sites.com/recruit/fRecruit__ApplyJob?vacancyNo=VN2608" target="_blank">apprenticeships@channel4.co.uk</a>Take a look at our access page for more information, which you’ll find by clicking <a href="https://careers.channel4.com/4skills/support" target="_blank">here</a>. You can also watch our YouTube video, <a href="https://www.youtube.com/watch?v=OyCCQAp4jwg&amp;t=1s" target="_blank">Demystifying Interview and Workplace adjustments</a>. Additional questionsPlease remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.<ol><li>Referring to the essential criteria listed on the job description, (which are all skills and experiences we deem important to thrive as a C4 apprentice), please use examples to demonstrate how you meet these (feel free to draw on academic, personal and professional experiences). (500 words max)</li><li>Can you share with us why representation and inclusion matter to you, and why you think they are important? (300 words max) &nbsp;</li><li>Please share a list of your current qualifications, including those you expect to obtain before the September 2026&nbsp;start of this apprenticeship. We require this information to ensure your eligibility for the apprenticeship you are applying for.</li><li>How do you make sure your work is accurate and careful? (200 words max)</li><li>Can you tell us about a time you worked with others to get something done? (200 words max)</li><li>Tell us about a TV advertising campaign which you think was particularly successful and why? (300 words max)</li></ol> RelocationIf you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation. The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.Please state in your application that you found this role through Creative Access.

Commercial insight apprentice

Closing date for applications: 2nd January 2026Salary: £24,328.00Reports to: Publicity leadDepartment: Content communications&nbsp;Location: Leeds, Manchester or GlasgowNumber of roles: 1Start date: September 2026 Gain experience in press and publicity with this 15-month apprenticeship at Channel 4.Channel 4’s Content Communications department is responsible for generating and shaping earned press and media coverage for Channel 4’s diverse range of programmes, services and talent. The department proactively publicises Channel 4's reputation, vision, programmes and content across all print press, digital, TV and radio, consumer and trade publications, and with influencers - with a view to driving both audiences to watch the content and feel an affinity for its brand and reputation. The department handles all media requests for programme information, talent and executive interviews, clips and pictures.We are looking for an enthusiastic apprentice to join our busy Content Communications team. You'll need to love TV, be social and digital media savvy, and have top notch communication skills both in person, on paper and online. You'll need to be super organised and happy to get stuck in, and be ready to kick off your career as a TV publicist.You will get to work as part of Channel 4’s consumer facing press team on some of the most talked about shows on TV, offering administrative support and bringing your ideas and perspective to the team, whilst also assisting on some major campaigns.Channel 4 is committed to diversity and welcomes applicants from all corners of the UK and from all backgrounds. Key responsibilities<ul><li>To provide efficient administrative support to the press and publicity team as required – reporting to one of the department’s Publicity Leads</li><li>Research, draft and edit written content for press releases, programme descriptions, newsletters and briefing materials</li><li>Support the Content Communications team in creatively promoting content and programmes – Contributing to the planning, scheduling and delivery of publicity strategies, coming up with creative ideas and helping to implement them</li><li>Assist at press launches, screenings and events - managing guest lists, helping organise transport and looking after talent</li><li>Use your passion for social and digital media to create digital assets and develop contacts with digital outlets and influencers</li></ul>You’ll also work in a team with Press and Publicity Assistants to:<ul><li>Field and deal with general enquiries from journalists efficiently via phone, email and face to face, representing Channel 4 in a positive way</li><li>Deal with production companies, commissioning editors and other stakeholders – representing Channel 4 in a positive way</li><li>Source and provide weekly programme press information, billings and preview material for journalists</li><li>Save media cuttings and create PR updates and reports that showcase the work of the team</li><li>Upload press releases and information to the Digital Press Centre and distribute press releases to targeted lists</li></ul> Knowledge, skills and experienceAs part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job.&nbsp;We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills. &nbsp;Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences.&nbsp;<ul><li>Verbal and written communication skills<ul><li>Verbal - e.g. experience of dealing with customers or working as part of a team.</li><li>Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing.</li></ul></li><li>Attention to detail –&nbsp;e.g. Cashing up on tills or proofreading coursework.</li><li>Organisation skills and ability to prioritise tasks – e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams.</li><li>An understanding of and a passion for Channel 4's <a href="https://www.channel4.com/corporate/about-4/what-we-do/channel-4s-remit" target="_blank">remit</a></li><li>Confirm you have Maths &amp; English GCSE Grade C (4) or above</li><li>Experience using the full MS Office suite and knowledge of creating Powerpoint presentations</li><li>Experience using and a good understanding of social media platforms</li><li>Strong prioritisation and time management skills</li><li>A great attitude and a willingness to learn</li></ul> About our apprenticeshipsOur apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.If you’d like some tips on writing your application before you apply, please watch our YouTube video, <a href="https://www.youtube.com/watch?v=tLQuhYRC31g" target="_blank">How to Write an Outstanding Application</a>.<ul><li>Qualification offered with this apprenticeship: <a href="https://skillsengland.education.gov.uk/apprenticeships/st0311-v1-2" target="_blank">Level 4 Public Relations and Communications Assistant</a></li><li>Length of apprenticeship: 15 months</li></ul> Am I eligible to apply?<ul><li>You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.</li><li>You’ll need to have a Grade C (4) or above in Maths &amp; English GCSE</li><li>You can’t have already completed the qualification being offered or similar at the same or higher level</li><li>Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please visit the Channel 4 Jobs website&nbsp;</li></ul> Channel 4 behavioursAt Channel 4, we have four core behaviours that underpin everything we do. These are outlined below, and we will be assessing candidates on these behaviours throughout the recruitment process.<ul><li>Include We’re Altogether Different so let’s give each other a bear hug, team up and trust each other to collaborate arm-in-arm. Don’t just listen: listen to understand.</li><li>Innovate Don’t just rinse and repeat: don’t just go through the motions. Challenge positive and embrace change. Experiment &amp; take smart risks.</li><li>Grow Question everything and school yourself. Be generous with your knowledge with others and seek feedback from them. Be clear with your objectives.</li><li>Get it done Make your time at Channel 4 count. Be a solution-finder, not a finger-pointer. Prioritise, decide and then act – always commercially.</li></ul> Alternative application formatsWe are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at <a href="https://4people.my.salesforce-sites.com/recruit/fRecruit__ApplyJob?vacancyNo=VN2608" target="_blank">apprenticeships@channel4.co.uk</a>&nbsp;Take a look at our access page for more information, which you’ll find by clicking <a href="https://careers.channel4.com/4skills/support" target="_blank">here</a>. You can also watch our YouTube video, <a href="https://www.youtube.com/watch?v=OyCCQAp4jwg&amp;t=1s" target="_blank">Demystifying Interview and Workplace adjustments</a>.&nbsp; Additional questionsPlease remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.<ol><li>Referring to the essential criteria listed on the job description, (which are all skills and experiences we deem important to thrive as a C4 apprentice), please use examples to demonstrate how you meet these (feel free to draw on academic, personal and professional experiences). (500 words max)</li><li>Can you share with us what representation and inclusion mean to you personally, and why you think they’re important? (300 words max)</li><li>Please share a list of your current qualifications, including those you expect to obtain before the September&nbsp;2026 start of this apprenticeship. We require this information to ensure your eligibility for the apprenticeship you are applying for.</li><li>What is your favourite Channel 4 show? Where would you publicise it to reach a young (age 16-25) audience? (200 words) </li><li>Where do you get your news from? How would you use that platform or publication to promote a new Channel 4 show? (200 words max)</li><li>What are your reasons for applying for this position and why do you want to work for Channel 4? (200 words max)</li><li>Sum yourself up in a snappy caption for your favourite social media platform, using a maximum of (300 characters).</li></ol> RelocationIf you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation. The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.Please state in your application that you found this role through Creative Access.

5 Fixed term contract Opportunities in Greater Manchester