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Closing date: 22nd June 2025Salary: Basic salary starting at 51,844.00 dependent on experienceReports to: Head of Growth&nbsp;Department: Product Streaming and Growth&nbsp;Location: London/LeedsJob Grade: P1 Flex your analytical skills and CRM expertise in this exciting fixed-term role for mid-level talent.Channel 4 Streaming is Channel 4’s video-on-demand proposition, home to original and exclusive shows, box sets of iconic series, as well as live and catch up TV from C4’s broadcast channels. Available as an app on over 20 different platforms including mobiles, tablets, PCs, TVs and games consoles, as well as being syndicated to the likes of Sky and Virgin, Channel 4 Streaming reaches over 6 million monthly viewers and has more than half of all 16-34s in the UK as registered users.The Streaming Product &amp; Growth department is responsible for creating the best possible user experience that is seamless and engaging, as well as overseeing the growth of Streaming across the business.The Growth Team is tasked with driving customer activation, retention and revenue through the streaming funnel. &nbsp;Our aim is to get our streaming viewer to do more with Channel 4. &nbsp;This role is focused on driving Channel 4+ growth, our premium paid tier which offers viewers the chance to watch ad-free and get early access to shows. &nbsp;Channel 4+ is a strategic priority and called out as a key part of our future streaming strategy. &nbsp;This role will specifically focus on driving the retention of our C4+ member base. Responsibilities<ul><li>Build a clear understanding of the C4+ member base, working with our Insight teams to understand churn behaviour and life-time value, with a clear point of view on what impacts retention rates for C4+.</li><li>Understand the drivers of churn and develop tactical plans, including promotional offers to try to reduce churn rates, tailoring the plans for different audience groups.</li><li>Work closely with the CRM team to outline plans for CRM activity that will drive improved retention rates. This will include onboarding, in life, saver and winback communications.</li><li>Create a pipeline of experiments to ensure we’re continuing to learn and test new ideas that support C4+ retention.</li><li>Coordinate the delivery of retention activity from a cross-functional team of channel experts, regularly reviewing results to understand effectiveness and optimise the activity accordingly.</li><li>Work with our Subscription Management provider to understand involuntary churn issues caused by payment failures and implement recommendations within retention journeys.</li><li>Keep abreast of our content schedule, identifying tactical opportunities for C4+ member retention.</li></ul> Knowledge, skills and experience<ul><li>Strong analytical skills, able to compile performance results and interpret data into actionable insights and activity.</li><li>Proven track record in customer retention space with good understanding of churn, LTV and ARPU metrics.</li><li>Previous CRM experience, including hands on experience of using CRM tools to build email and push campaigns, managing customer lifecycle and an understanding of the deployment QA process. &nbsp; Experience of Braze, Customer Engagement Platform highly advantageous.</li><li>Good understanding of digital marketing and media channels, including experience of working with technical teams to deliver digital experiences/products.</li><li>Digital subscription business experience is highly desirable, with track record of managing retention for a subscription service.</li><li>Has previously developed onboarding strategies to support new customers and early life customers.</li><li>Has run multivariant testing, can plan test hypotheses and interpret results.</li><li>Has worked in creative industries, able to think creatively as well as analytically.</li><li>A strong knowledge of data protection and permission-based marketing.</li><li>Is obsessive about data and using it to provide compelling evidence.</li><li>Consistently displays excellent communications skills.</li><li>Is good at presenting information in a concise and engaging fashion.</li><li>Proven experience of developing relationships with a wide variety of stakeholders.</li><li>Naturally curious and enjoys exploring new ideas and possibilities.</li><li>Likes getting stuck into a problem and coming up with solutions.</li><li>Highly organised, self-motivated and able to manage a diverse workload.</li><li>Is passionate about the C4 remit and content.</li></ul> Hybrid WorkingFrom September 2023 employees will be working minimum 3 days per week in their office location. The other 2 days should be working from home. This is to create more time for collaboration, creativity, learning and feedback. We also have a working from another location policy for up to 10 days. This pattern is subject to future changes which would be communicated in advance to provide employees with adequate notice of any change.&nbsp; If you need any additional support or workplace adjustments upon joining, please speak with your manager or our workplace disability lead.&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

National HQ

Bristol Creative Hub

Manchester Sales Office

G;asgow Creative Hub

Channel 4

Classified W for weird

Be more rainbow

Growth manager - C4+ retention (6 month FTC)

Closing date:&nbsp;21st June 2025Salary: (£27,096 pa pro rata)Location: White City, LondonContract: Fixed-term (6 months)&nbsp; &nbsp;Twofour has an exciting opportunity for an office assistant to join our team in our fully accessible White City offices, in West London. The role is full time and based in our office.You will undertake a wide range of office-related tasks to include welcoming new starters, organising business meeting refreshments, booking taxis and couriers, answering and directing calls, ensuring the office is presentable at all times, a variety of tasks for the production management teams, liaising with the ITV Techzone and Reception, and assisting the Executive and Management team on a day to day basis.&nbsp;We are looking for someone friendly, enthusiastic and helpful with the initiative to work alone as well as part of a team in a responsive and professional manner. You will have excellent communication and organisation skills, great attention to detail, with the willingness and ability to build excellent working relationships with colleagues across both our offices.This opportunity will provide an excellent insight into television production and be a pivotal role, right at the centre of the company, with excellent opportunities for the right candidate to move on to a production after the initial contract.&nbsp;Applications in the form of a CV and covering letter should be sent to Sue Kenderdine at the email address found via the Apply button.&nbsp;Everyone is welcome at Twofour. It is an inclusive and accessible workplace where we encourage people to bring their unique diverse background to the role.Please include in your application that you found this role through Creative Access.

Office assistant

Closing date: 16th June 2025Salary:&nbsp;£27,000 per annum&nbsp;Working pattern:&nbsp;Hybrid - minimum of two days per week in the office; up to three days per week working from home&nbsp;Department:&nbsp;Editorial&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reporting to:&nbsp;Art Director, Studio Press&nbsp;Location:&nbsp;5th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZ Bring your design and project management skills to this trend-led publishing imprint!Bonnier Books UK is looking for a talented and highly creative junior designer to join our license and trend-led imprint, Studio Press.&nbsp;Studio is the home of numerous best-selling Disney, Marvel and Star Wars titles for all ages from pre-school to adult, as well as a range of trend-led pop culture books, plus the best-selling Ultimate Football Heroes series. You will also be undertaking some more general work across the Children’s Trade illustrated backlist, working on special sales and reuse projects.The junior designer will project manage and creatively guide the creation of books, making sure all books are produced to the design quality and technical accuracy required, and are delivered on schedule. Key responsibilities<ul><li>Guide and coordinate the books in line with the creative briefs, making sure all files are coordinated through the correct design approval workflow for the team.</li><li>Research, brief, layout, art edit and sign-off on a wide range of books across different formats and novelties to make the best product possible.</li><li>Make sure all files are to the technical accuracy required and to the design quality during all stages – final files, plotter and advance stages.</li><li>Research and suggest ideas for the future publishing list, showing awareness of marketplace and trends.&nbsp;Keep aware of pop culture and emerging issues.</li><li>Project-manage books in partnership with Editorial and Production, making sure key milestones are kept to and final files are supplied on time.</li><li>Liaise with and manage 3rd-party contributors, including packagers, illustrators and other freelance agents that are needed to create a project.</li><li>Problem-solve and/or escalate problems in the correct manner and in good time to allow schedules to be hit. Other ad hoc duties as assigned.</li></ul> Knowledge, skills and experience<ul><li>Excellent technical skills in key software (Adobe Creative Suite/Cloud)</li><li>Experience managing illustrators, photographers, designers and agents </li><li>In addition to being a fantastic designer, you will:<ul><li>Be solution-focused have excellent organisational skills</li><li>Have experience with people management</li><li>Have the ability to maintain schedules and meet deadlines and liaise closely with the editorial, sales and production teams to ensure that all projects are delivered on time and to the highest standard</li></ul></li></ul> Company benefits<ul><li>Private health insurance</li><li>Holiday purchase scheme</li><li>Contributory pension scheme</li><li>28 days holiday plus bank holidays</li><li>Lively social committee hosting regular eventsGroup Life cover - including 24-hour GP service</li><li>Company-funded&nbsp;gym&nbsp;membership for all trade staff</li><li>Comprehensive staff training&nbsp;and&nbsp;mentorship&nbsp;programmes</li><li>Flexible working and flexible hours from day one of employment</li><li>Additional holiday allowance accrued for long service – and a full bonus week of holiday to celebrate your 10th&nbsp;year at BBUK</li><li>Enhanced family leave - with equal six months’ paid leave for all new parents</li><li>Employee assistance programme available to all employees and their families</li><li>Dedicated volunteering hours each year to support charities promoting literacy and reading for pleasure</li><li>Cycle to work scheme with bike storage and changing facilities on-site at our London HQ</li><li>Wellbeing programme and daily benefits such as fresh fruit and porridge in the office</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

LABS Victoria House

Igloo Books

Black & White Publishing

Bonnier Books UK (Head Office)

Bonnier Books UK

Junior designer (6-month fixed term contract)

Closing date for application: 16 June 2025Salary: £29,000 - £43,000 dependent on experience and location (+bonus +benefits)Location: Sheffield, LondonContract: Fixed-term &nbsp;Take your editorial experience and knowledge of the UK's Christian community to this position with Hodder Faith.We publish books of excellence and lasting value written by authors with passion and expertise. We're home to popular fiction and non-fiction writers alongside some of the most progressive new voices in publishing. Established in 1768 and with a rich and illustrious history, we are the oldest imprint in the business and oldest surviving trade list in British publishing.John Murray Press is a division of Hachette, one of the largest publishing groups in the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. &nbsp;What you'll be doingTo take on editorial and publishing responsibility for a number of existing key book and author brands across the Hodder Faith list as assigned by the publishing director, and to oversee these titles working alongside the authors through to publication and beyond.To take overall editorial responsibility for key titles and authors on the Hodder Faith list:<ul><li>To oversee the editorial and publishing process for existing key titles, as delegated by the publishing director</li><li>To develop strong and effective relationships with relevant authors</li><li>To work effectively with the wider editorial team, ensuring communication is timely and effective</li></ul>To assist the publishing director and other editors’ forward commissioning for the Hodder Faith books list:<ul><li>To read and assess new manuscripts as directed, and provide feedback to the publishing director and in the regular editorial team meeting</li></ul>To publish titles imaginatively and with conviction, with agreed sales goals and cost control in mind:<ul><li>Following acquisition, to working with contracts team to ensure contract process is complete for each project</li><li>To work with authors to ensure delivery of manuscripts in line with contract and agreed scope</li><li>To make initial editorial assessments and undertake overall content edit</li><li>To write cover copy and selling copy for title information sheets</li><li>To drive the publishing of your books through the editorial, design and production process</li></ul>With others on the team, to share responsibility for monitoring market trends:<ul><li>Reading bookfair reports, monitoring competitor activity, including internationally</li><li>undertaking research in subject areas and market sectors as agreed with the publishing director</li><li>attending book fairs and conferences, especially during the Christian festival season, etc.</li></ul> &nbsp;Who we are looking for<ul><li>We are looking for candidates with solid editorial experience, confident working in detail on manuscripts and alongside authors. </li><li>Applicants must be solutions orientated, with high diplomacy skills and a flexible approach. </li><li>This role would suit somebody who enjoys working as part of a close team and who is able to prioritise their own workload to meet schedule and budget parameters. </li><li>Good working knowledge of the Christian scene in the UK will be essential.</li><li>Demonstrable experience, knowledge, or certification indicating a broad understanding of Christian theology.</li><li>Strong and wide knowledge of the UK and US Christian Church scene, across denominations.</li><li>Experience working with authors, and confident working with high-profile authors</li><li>Strong developmental/structural text editing abilities</li><li>Strong organisational skills</li><li>Good interpersonal skills, communication ability and resilient attitude</li><li>Effective influencing skills</li><li>Confident presentation skills</li><li>Knowledge of UK sales channels for Christian books</li><li>Proven experience at editorial assistant level or assistant editor level</li></ul>&nbsp; What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp; Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Editor / assistant editor (1 year fixed-term), Hodder Faith

4 Fixed term contract Opportunities in London, UK