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Deadline for applications: Friday 27 September&nbsp;(by 5.00 pm)Salary: £26,199.90 - £30,566.55 per annum (pro-rata) plus benefitsHours: 21 hours per week (Thursday, Friday, Saturday 9.30am-5.30pm)&nbsp;Join The London Library’s legacy of literary excellence as a Membership Assistant, providing exceptional service to members in one of the UK's most iconic literary institutions.For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.&nbsp;Responsibilities<ul><li>Be responsible for our front reception desk</li><li>Ensure members, visitors and callers are received and addressed in a welcoming, helpful and professional manner</li><li>Assist with membership administration and services</li><li>Create a memorable experience for our guests through selling merchandise, issuing ID passes or organising tours and carrying out inductions</li><li>Always deliver high quality service standards at all times</li></ul>&nbsp;Knowledge, skills and experienceYou are an enthusiastic professional with:<ul><li>A formal qualification in a relevant discipline or qualified by experience</li><li>A high level of numeracy and literacy</li><li>Experience of general office administration and customer-service environments</li><li>Excellent communication, interpersonal and organisational skills as well as an eye for detail</li><li>Flexibility to work occasional evenings and weekends on a rota basis</li></ul>Personal attributes include:<ul><li>Being pleasant, approachable, and helpful, even under pressure</li><li>A willingness to adapt and assist with various tasks as needed</li></ul>&nbsp;To applyPlease visit our website &amp; complete an application form including the Library's equal opportunities monitoring form. Include in your application that you found this role through Creative Access.The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.If you have the expertise to deliver a great member experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!Please note: We can only consider candidates with the current right to work in the UK.

The London Library

Part-time membership assistant

Deadline for applications: Friday 27 September&nbsp;(by 5.00 pm)Salary: £26,199.90 - £30,566.55 per annum plus benefitsHours: 35 hours per week (Monday to Friday, 9.30am-5.30pm) &nbsp;We are seeking a library assistant to join our dedicated Member Services team in a pivotal role.&nbsp;For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.&nbsp;Responsibilities<ul><li>Deliver a full range of library circulation functions, from book issue to returns to postal loans</li><li>Respond to member enquires, including requests for materials and book suggestions</li><li>Provide tours to prospective members and conduct new member inductions</li><li>Assist members in exploring the collection by identifying appropriate reference sources, creating materials to support their discovery of the collection</li><li>Always deliver high quality service standards at all times</li></ul>&nbsp;Knowledge, skills and experienceYou are an enthusiastic professional with:<ul><li>A formal qualification in a relevant discipline or qualified by experience</li><li>Experience of library-based work, with knowledge or a keen interest in the Arts and Humanities</li><li>Excellent communication, interpersonal and organisational skills as well as an eye for detail</li><li>Comfortable undertaking physical duties associated with moving heavy stock</li><li>Flexibility to work occasional evenings and weekends on a rota basis</li></ul>Personal attributes include:<ul><li>Being pleasant, approachable, and helpful, even under pressure</li><li>A willingness to adapt and assist with various tasks as needed</li></ul>&nbsp;To applyPlease visit our website &amp; complete an application form including the Library's equal opportunities monitoring form.The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.Please include in your application that you found this role through Creative Access.&nbsp;We can only consider candidates with the current right to work in the UK.

Library assistant

Closing date: 9am, Monday 23&nbsp;September&nbsp;Salary: £27,706 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.&nbsp;Contract: Permanent, working 35 hours per week&nbsp;(Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)Location: London&nbsp;(The role will be predominantly based at our London office, with occasional travel to our Brighton and Cambridge offices. Although we encourage a hybrid work approach and support remote working combined with regular in-person contact days with other team members, this specific role, due to its nature, will mostly require in-person work, with up to one day of remote work per week.)Interview: (In person at the London Office) Tuesday 08 October&nbsp;Help create safe, welcoming, and efficient workspaces for staff and visitors by joining our Facilities team in London.Arts Council England (ACE) is the national development agency for creativity and culture. ACE is an arm's length non-departmental public body of the Department for Digital, Culture, Media and Sport. It is also a registered charity.&nbsp;Our 2023-26 Investment Programme will benefit 990 organisations bringing creativity and culture to villages, towns and cities across the country. We have 9 strategically placed offices in England to ensure we have a meaningful regional presence from which we work with the sector and local stakeholders. This role sits within the Estates and Facilities Team – part of Finance and Corporate Services (Finance, IT, HR, and Insight) and our aim is to:&nbsp;<ul><li>Create sustainable property and workplaces that enhance wellbeing, engagement, and productivity.</li><li>Put people in the places they need to be to do their best work and among the communities they serve.</li><li>Give choice over where and how people work so that they are empowered to work in the smartest ways.</li></ul>We are seeking to recruit a highly motivated individual to join our Facilities Team based at our London office. You will support the Senior Facilities Manager in playing a key role in providing an efficient, courteous, and professional service to staff and visitors. This role encompasses a wide range of responsibilities, from ensuring high health and safety standards to maintaining a clean and functional office environment. Some of the main duties include conducting staff inductions and office tours, raising purchase orders to suppliers, handling contract administration, and monitoring cleaning standards. This role may also involve maintenance and practical work to address any facility issues.Another key area is the monitoring and reporting of planned and reactive maintenance and generally contributing to maintaining a healthy and safe environment for staff and visitors.&nbsp;&nbsp;Knowledge, skills and experience<ul><li>Applicants should have experience of working in a facilities management environment or in a similar customer-facing role</li><li>Be approachable and reliable with a "can-do" attitude</li><li>Possess strong organisational and planning skills</li><li>Demonstrate a proficient working knowledge of Microsoft Office, particularly Excel, Outlook, and Teams, along with the ability to use a range of IT systems</li><li>The ability to be able to prioritise and respond to changing priorities whilst working effectively within a small team as well as independently is essential as is the ability to communicate effectively at all levels face to face and in writing</li><li>This role requires the ability to take initiative and proactive steps to address issues and enhance the working environment</li></ul>Full training will be given and there will be opportunities to participate in other relevant training.&nbsp;The position is full-time - 35 hours per week to be worked between the hours of 08:00 and 18:00 Monday to Friday, some travel to other offices may be required occasionally.We’re looking to appoint quickly so will favour those candidates who are able to start within a month of being offered the post.&nbsp;To view the job description please <a href="https://artscouncilengland-my.sharepoint.com/:w:/g/personal/emma_collins_artscouncil_org_uk/EaiuKvPHrMJCn32ZIGFhdI0BHc0QDW_tc-CXiJFPHwXYNA?e=nnpyTS" target="_blank">click here</a>. To view the recruitment pack&nbsp;which outlines more details about working for Arts Council please click&nbsp;<a href="https://artscouncilengland-my.sharepoint.com/:b:/g/personal/catherine_kane_artscouncil_org_uk/EdjZCTTG1uxKvtYc71YZWCYBGKaZ3n4s_kS5JVuvaYCs2A?e=QhMcjc" target="_blank">here</a>.&nbsp;About usArts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click&nbsp;<a href="https://www.artscouncil.org.uk/working-us/benefits" target="_blank">here</a>.&nbsp;Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;Equality diversity and inclusion statementArts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at&nbsp;<a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>.Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.We believe our recruitment process should be inclusive and transparent. Find out what to expect with our&nbsp;application&nbsp;<a href="https://artscouncilengland-my.sharepoint.com/:b:/g/personal/catherine_kane_artscouncil_org_uk/Eb75zAi8uDxFhhBbkFOmReABiLZsa5eqio-1OeGns5lgLA?e=gbgIFG" target="_blank">guidance</a> and more about our commitment to diversity on our website&nbsp;<a href="https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity" target="_blank">here</a>.&nbsp;&nbsp;Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;&nbsp;Please state in your application that you found this role through Creative Access.

3 Front of House / Customer Service Opportunities in London, UK