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Application deadline:&nbsp;10AM, Monday 9th June 2025Interviews will take place: The week commencing 16th June 2025Salary: £34,481 per annum.Permanent: This is a full-time, permanent position (39 hours per week)&nbsp; &nbsp;The Almeida Theatre is seeking an assistant box office manager.We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events. The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers. Responsibilities<ul><li>Supporting the Box Office Manager to ensure that the Box Office is ready for customer sales each day, and that closing procedures are followed at the end of the day</li><li>To ensure that Box Office staff follow procedures, serving patrons courteously and efficiently, selling tickets by telephone, e-mail, post and in person</li><li>To lead on the training of new Box Office assistants</li><li>To sell memberships, process fees and donations and update customer data on Tessitura, working to the requirements of the General Data Protection Regulations 2018</li><li>To bank Box Office takings, informing the Box Office Manager of any relevant information, discrepancies, or refunds.</li><li>To produce accurate and timely internal daily sales reports</li><li>To work closely with the Box Office Manager to manage all ticket holds and allocations across the organisation, supporting our aim of maximum attendance at every performance. </li><li>To keep up to date with current and forthcoming productions, giving feedback to the Marketing Department as necessary and keeping all staff fully briefed</li><li>To refer any comments or complaints to the Box Office Manager, logging feedback with relevant departments</li><li>To contact customers, for example during seat moves or when running waiting lists</li><li>To raise invoices and chase for payment for group bookings, school bookings</li><li>To work with the Front of House Manager, Bar Manager, and other theatre staff to ensure smooth incomings.</li><li>To provide reports for external producers and deal with allocations and ticket sales for any Almeida productions elsewhere</li><li>To deputise for the Box Office Manager in her absence, attending meetings as required</li><li>To aid with relevant areas of marketing and audience development strategies</li><li>To always comply with the Almeida Health &amp; Safety Policy</li><li>To notify the appropriate member of staff in the event of any faults detected on the fire panel and ensure Box Office staff follow the correct evacuation procedure when required.</li></ul> Knowledge, skills and experienceEssential experience/skills:<ul><li>At least 3 years’ experience of working in a professional theatre Box Office, in a supervisory role.</li><li>An understanding of Data Protection law and PCI regulations</li><li>Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation</li><li>Excellent communication and customer service skills</li><li>Experience of cash handling</li><li>Practical equality and disability awareness skills</li><li>Proactive and flexible attitude</li><li>Ability to prioritise, multitask and adapt to new situations</li><li>Ability to work as part of, and to motivate, a team</li><li>Efficiency, accuracy, and attention to detail</li><li>Responsible</li><li>Calm under pressure</li><li>A clear and confident communicator</li><li>Discretion</li></ul>Desirable experience:<ul><li>Experience of working with Tessitura. &nbsp;</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Almeida Theatre

Assistant box office manager

Application deadline:&nbsp;25th May 2025Start date:&nbsp;As soon as possible with flexibility &nbsp; Love film? Got an eye for design and a head full of creative ideas? Intermission Film is on the hunt for a passionate, detail-driven individual ready to roll up their sleeves and dive into the fast-paced world of film poster design.Wanted! Dynamic, film-loving individual to join the talented, international team at Intermission Film London - an award-winning creative agency that specialises in audio-visual and design for the entertainment industry. Intermission strives to create iconic campaigns that capture the imagination of a global audience.&nbsp;This is an opportunity to join our dynamic Print design team who have made a significant mark on the industry in a short space of time. We are working on a large range of exciting key art campaigns across film and TV, from concept to shoot to delivery. You will join a team passionate about challenging the status quo of poster design and drawing from a wide range of influences. Working to support the studio across several projects simultaneously, this role will require self-motivation, excellent time management and the discipline to cope with fast turnarounds and hard deadlines. You will receive support from our team of art directors, helping you to develop your understanding of posters. You will also be required to carry out basic office and design studio support tasks.&nbsp;This is an entry-level role and is open to anyone with a keen ambition and desire to become a Film Poster designer. Prior experience in the industry is not required, though a passion for film and entertainment is essential.This role is in-person and office-based. &nbsp; What you will be doing…Design Team ResponsibilitiesSupport the design team through the concepting and development of creative key art campaigns. This will include tasks such as:<ul><li>Assisting with creative research, sourcing references for mood boards and shoot decks, reaching out to photographers</li><li>Putting together feedback decks, presentation decks and portfolio decks</li><li>Writing up feedback during studio reviews for designers to reference</li><li>Organising materials, making photographic selects, assisting with archiving assets</li><li>Reading scripts and putting together script summaries and character breakdowns</li><li>Researching and booking freelancers, raising POs</li><li>Researching clients upcoming slates</li><li>Design work on selected projects, including preparing assets, basic comping, putting together templates, picking up tweaks from other designers and concepting where time allows</li><li>With training, artworking and delivery of projects, including printing</li><li>Liaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.</li><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul>Office UpkeepLiaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.&nbsp;<ul><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul> &nbsp;What we need from you…<ul><li>Passionate about film/entertainment with enthusiasm and a willingness to learn</li><li>A proactive, flexible and creative approach</li><li>Strong communication and interpersonal skills</li><li>Ability to work well as part of a team and create positive and impactful working relationships</li><li>Good organisational skills, with an eye for accuracy and attention to detail</li><li>Discreet and tactful with an understanding of the need to maintain confidentiality and data protection good practice</li><li>Basic understanding of Photoshop</li><li>Working knowledge of Google Workspace and any of the remaining Adobe suite is a plus</li><li>A graphic design degree is preferred, but not essential</li><li>A proven passion for design</li></ul> &nbsp;How To ApplyTo apply, send us a quick cover letter explaining why you’re excited about the role, along with your CV and any examples of your work (if you have them- no stress if it’s not loads!). The application process will include a short video chat, a simple creative task, and a final in-person interview in our Shoreditch-based studio with our senior team. We’re excited to meet you!Diversity and inclusion are at the heart of what we value. We are committed to equality of opportunity for all staff. Individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, and civil partnerships. We strongly encourage applicants from ethnic minority backgrounds or other underrepresented backgrounds to apply.&nbsp;Please include in your application that you found this role through Creative Access.This job description is not exhaustive and is liable to review following discussion with the successful applicant. The successful applicant will be expected to undertake any other reasonable duties as required and commensurate with the job.&nbsp;Application records will be kept on file for 12 months after which point, they will be deleted. If you would like your details removed from our system sooner, please contact us.

2 Front of House / Customer Service Opportunities in London, UK