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Application deadline:&nbsp;10AM, Monday 9th June 2025Interviews will take place: The week commencing 16th June 2025Salary: £34,481 per annum.Permanent: This is a full-time, permanent position (39 hours per week)&nbsp; &nbsp;The Almeida Theatre is seeking an assistant box office manager.We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events. The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers. Responsibilities<ul><li>Supporting the Box Office Manager to ensure that the Box Office is ready for customer sales each day, and that closing procedures are followed at the end of the day</li><li>To ensure that Box Office staff follow procedures, serving patrons courteously and efficiently, selling tickets by telephone, e-mail, post and in person</li><li>To lead on the training of new Box Office assistants</li><li>To sell memberships, process fees and donations and update customer data on Tessitura, working to the requirements of the General Data Protection Regulations 2018</li><li>To bank Box Office takings, informing the Box Office Manager of any relevant information, discrepancies, or refunds.</li><li>To produce accurate and timely internal daily sales reports</li><li>To work closely with the Box Office Manager to manage all ticket holds and allocations across the organisation, supporting our aim of maximum attendance at every performance. </li><li>To keep up to date with current and forthcoming productions, giving feedback to the Marketing Department as necessary and keeping all staff fully briefed</li><li>To refer any comments or complaints to the Box Office Manager, logging feedback with relevant departments</li><li>To contact customers, for example during seat moves or when running waiting lists</li><li>To raise invoices and chase for payment for group bookings, school bookings</li><li>To work with the Front of House Manager, Bar Manager, and other theatre staff to ensure smooth incomings.</li><li>To provide reports for external producers and deal with allocations and ticket sales for any Almeida productions elsewhere</li><li>To deputise for the Box Office Manager in her absence, attending meetings as required</li><li>To aid with relevant areas of marketing and audience development strategies</li><li>To always comply with the Almeida Health &amp; Safety Policy</li><li>To notify the appropriate member of staff in the event of any faults detected on the fire panel and ensure Box Office staff follow the correct evacuation procedure when required.</li></ul> Knowledge, skills and experienceEssential experience/skills:<ul><li>At least 3 years’ experience of working in a professional theatre Box Office, in a supervisory role.</li><li>An understanding of Data Protection law and PCI regulations</li><li>Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation</li><li>Excellent communication and customer service skills</li><li>Experience of cash handling</li><li>Practical equality and disability awareness skills</li><li>Proactive and flexible attitude</li><li>Ability to prioritise, multitask and adapt to new situations</li><li>Ability to work as part of, and to motivate, a team</li><li>Efficiency, accuracy, and attention to detail</li><li>Responsible</li><li>Calm under pressure</li><li>A clear and confident communicator</li><li>Discretion</li></ul>Desirable experience:<ul><li>Experience of working with Tessitura. &nbsp;</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Almeida Theatre

Assistant box office manager

Closing date: 22nd MaySalary: up to&nbsp;£32,000 per annum (depending on experience)&nbsp; We’re looking for a creative and adaptable leader who can organise and inspire our Visitor Team to ensure our audiences feel welcomed, safe and affirmed when they visit Aviva Studios.The Visitor Team Lead is a pivotal role, leading a vibrant team of Duty Managers, Supervisors, and Front of House Hosts, empowering them to deliver an outstanding and inclusive visitor experience at Aviva Studios. No two days are the same in our venue – which hosts a range of work from some of the world’s most inspiring artists, along with warehouse-sized music gigs, community events and commercial hires. We’re looking for a creative and adaptable leader who can organise and inspire our Visitor Team to ensure our audiences feel welcomed, safe and affirmed when they visit Aviva Studios.You'll be a natural collaborator, working closely with departments across Factory International, helping embed accessibility, care, and community into everything we do. Working closely with operational teams including ticketing, security, volunteering, and wider venue teams, you’ll plan the visitor operations aspects for a diverse range of events and programming. You’ll have strong organisational and project management skills, and be able to work independently as well as part of a team. You’ll need experience of managing people, and an enthusiasm for creating a work environment in which others thrive.You’ll also occasionally (once or twice a week) be on the rota as Venue Duty Manager at Aviva Studios, acting in a key operational role. This may involve some evening and weekend working. &nbsp;The key responsibilities for the Visitor Team Lead include;<ul><li>Line management of the visitor team at Aviva Studios – including Duty Managers and Supervisors – supporting them to deliver a fantastic visitor experience and core venue and event operations</li><li>Working with the Visitor Team to manage a diverse and creative team of Front of House Hosts, supporting a culture of collaboration and care - as well implementing strategies for recruitment, training, communication and performance management</li><li>Occasionally (once or twice a week) fulfil the role of Venue Duty Manager in the operational structure of Aviva Studios - providing leadership to visitor-facing delivery teams; working with other operational teams on the ground to respond to incidents and motivating staff to deliver outstanding visitor experience</li><li>Collaborate with teams such as Public Engagement and Factory Academy to expand access to roles within our Visitor Team, helping to foster a diverse workforce and ensure Aviva Studios is a welcoming space for communities across Greater Manchester</li><li>Proactively involve volunteers in visitor-facing roles, working with our Venue Volunteering Lead to plan and support meaningful volunteer inclusion – enabling volunteers to contribute to our visitor welcome whilst having a valuable volunteering experience</li><li>Monitor and maintain the safety of visitors, artworks and colleagues by playing a leading role in the oversight, development and delivery of day-to-day risk management and mitigation procedures</li><li>Supporting the Head of Welcome, in scoping and advance planning visitor experience and operations across a range of artistic and commercial programming, ensuring this is aligned with other key operational team such as Security, Volunteering, Ticketing and Retail/F&amp;B</li><li>Work with our Access Team to develop and deliver a high quality accessible experience at Aviva Studios</li><li>Champion Equality, Diversity, Inclusion, Equity and Accessibility ensuring Aviva Studios provides sector-leading consistent experiences for staff and visitors</li></ul> &nbsp;The person specification for the Visitor Team Lead are;Essential<ul><li>Knowledge of communities in Greater Manchester and an interest in creating an inclusive and welcoming environment for all</li><li>Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds</li><li>Experience of line managing a team of people working asynchronously – providing them with the tools and confidence needed to work independently</li><li>Excellent organisation, communication and project management skills, with the ability to manage multiple priorities effectively</li><li>Familiarity with Health &amp; Safety legislation, guidance and practical implementation</li><li>Proven experience of delivering training and support for continued professional development to a team of employees</li><li>Experience of acting in the capacity of a duty manager (or similar role), leading a team in a complex operational environment</li><li>Good IT skills, including proficiency with Microsoft office programs and the ability to pick up systems quickly</li><li>Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment) &nbsp;</li></ul>Desirable<ul><li>Experience of considering and embedding disability access into a customer-facing service</li><li>IOSH Managing Safely and First Aid qualifications</li><li>Enthusiasm for training, mentoring and support of emerging talent</li><li>Experience and/or training in major incident or emergency planning procedures</li><li>Experience of working with and managing volunteers</li><li>Enthusiasm for training, mentoring and support of emerging talent</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

MIF Office

Manchester International Festival

MIF21 Festival Highlights

Visitor team lead

Application deadline:&nbsp;25th May 2025Start date:&nbsp;As soon as possible with flexibility &nbsp; Love film? Got an eye for design and a head full of creative ideas? Intermission Film is on the hunt for a passionate, detail-driven individual ready to roll up their sleeves and dive into the fast-paced world of film poster design.Wanted! Dynamic, film-loving individual to join the talented, international team at Intermission Film London - an award-winning creative agency that specialises in audio-visual and design for the entertainment industry. Intermission strives to create iconic campaigns that capture the imagination of a global audience.&nbsp;This is an opportunity to join our dynamic Print design team who have made a significant mark on the industry in a short space of time. We are working on a large range of exciting key art campaigns across film and TV, from concept to shoot to delivery. You will join a team passionate about challenging the status quo of poster design and drawing from a wide range of influences. Working to support the studio across several projects simultaneously, this role will require self-motivation, excellent time management and the discipline to cope with fast turnarounds and hard deadlines. You will receive support from our team of art directors, helping you to develop your understanding of posters. You will also be required to carry out basic office and design studio support tasks.&nbsp;This is an entry-level role and is open to anyone with a keen ambition and desire to become a Film Poster designer. Prior experience in the industry is not required, though a passion for film and entertainment is essential.This role is in-person and office-based. &nbsp; What you will be doing…Design Team ResponsibilitiesSupport the design team through the concepting and development of creative key art campaigns. This will include tasks such as:<ul><li>Assisting with creative research, sourcing references for mood boards and shoot decks, reaching out to photographers</li><li>Putting together feedback decks, presentation decks and portfolio decks</li><li>Writing up feedback during studio reviews for designers to reference</li><li>Organising materials, making photographic selects, assisting with archiving assets</li><li>Reading scripts and putting together script summaries and character breakdowns</li><li>Researching and booking freelancers, raising POs</li><li>Researching clients upcoming slates</li><li>Design work on selected projects, including preparing assets, basic comping, putting together templates, picking up tweaks from other designers and concepting where time allows</li><li>With training, artworking and delivery of projects, including printing</li><li>Liaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.</li><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul>Office UpkeepLiaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.&nbsp;<ul><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul> &nbsp;What we need from you…<ul><li>Passionate about film/entertainment with enthusiasm and a willingness to learn</li><li>A proactive, flexible and creative approach</li><li>Strong communication and interpersonal skills</li><li>Ability to work well as part of a team and create positive and impactful working relationships</li><li>Good organisational skills, with an eye for accuracy and attention to detail</li><li>Discreet and tactful with an understanding of the need to maintain confidentiality and data protection good practice</li><li>Basic understanding of Photoshop</li><li>Working knowledge of Google Workspace and any of the remaining Adobe suite is a plus</li><li>A graphic design degree is preferred, but not essential</li><li>A proven passion for design</li></ul> &nbsp;How To ApplyTo apply, send us a quick cover letter explaining why you’re excited about the role, along with your CV and any examples of your work (if you have them- no stress if it’s not loads!). The application process will include a short video chat, a simple creative task, and a final in-person interview in our Shoreditch-based studio with our senior team. We’re excited to meet you!Diversity and inclusion are at the heart of what we value. We are committed to equality of opportunity for all staff. Individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, and civil partnerships. We strongly encourage applicants from ethnic minority backgrounds or other underrepresented backgrounds to apply.&nbsp;Please include in your application that you found this role through Creative Access.This job description is not exhaustive and is liable to review following discussion with the successful applicant. The successful applicant will be expected to undertake any other reasonable duties as required and commensurate with the job.&nbsp;Application records will be kept on file for 12 months after which point, they will be deleted. If you would like your details removed from our system sooner, please contact us.

Intermission Film Ltd

Studio assistant

3 Front of House / Customer Service Permanent position Opportunities