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Closing date for applications: 30 September 2025Salary: £30,000 per annumContract: 12-month fixed term contract Step into a leadership role at the heart of a diverse visitor team. Shape unforgettable visitor experiences while managing the events, activities and daily operations of an exciting cultural venue.The venue duty manager is a key role with our visitor team – it provides day-to-day duty management of the venue, events, and activities, contributes to creating an outstanding and inclusive visitor experience at Aviva Studios, and leads a diverse team on the ground that includes supervisors, hosts and volunteers. You’ll coordinate with a range of other teams including our food and drink, security and cleaning partners – as well as internal teams like ticketing, event management and producing. The duty management team are the operational leads in the venue – you’ll be proactive in ensuring visitor safety, responding to incidents and escalating issues as needed. Working across a rota – you’ll cover both building duty management shifts, as well as shifts managing the visitor-facing aspects of specific events and functions.In a venue like Aviva Studios, no two events are the same, so our duty manager team also plays a role in planning for flexible and adaptable visitor experience. Behind the scenes you’ll also contribute to our management, rota-ing and communications with our host team. Responsibilities<ul><li>Fulfil the role of duty manager in the operational structure of Aviva Studios, working with supervisors, and other teams in the day-to-day delivery of outstanding and inclusive customer service to all visitors</li><li>Play a leading delivery and decision-making role in the day-to-day operation of Aviva Studios, this may include leading evacuations, completing risk assessments, managing crowd-flow, responding to first aid incidents, monitoring and maintaining the safety of visitors, colleagues and artworks, as well as incident response and management</li><li>Oversee complex visitor operations – often including multiple events of scale taking place simultaneously</li><li>Manage the visitor-facing teams at Aviva Studios. Depending on the day and type of event this may include directly briefing and managing hosts and volunteers, or leading a team who in turn manage hosts and volunteers</li><li>Oversight and on the day management of key visitor-facing functions such as: retail, reception, security, cloakroom, ticket scanning, etc</li><li>Work with producers and event managers to scope and plan operational needs for commercial and creative programming and events</li><li>Work with the wider duty management team to embed a positive and proactive team culture</li><li>Play a key role in developing, training and equipping supervisors, hosts and volunteers to contribute to the visitor experience offer at Aviva Studios</li><li>Contribute to our management, rotas and communications with our host team</li><li>Champion Equality, Diversity, Inclusion and Accessibility, ensuring Aviva Studios provides a consistent experience to all visitors</li></ul> Knowledge, skills and experienceEssential<ul><li>Ability to motivate and lead teams of people in the delivery of outstanding experiences/services</li><li>Effective communication skills with the ability to communicate with a broad range of people from different backgrounds</li><li>Demonstrable experience of taking a collaborative approach to their work</li><li>Ability to remain calm under pressure, always retaining an open and approachable manner</li><li>Familiarity with Health &amp; Safety legislation and practical implementation of policies and procedures</li><li>First Aid Qualification or willingness to undertake a First Aid Qualification</li><li>Excellent organisational skills with the ability to manage multiple priorities effectively</li><li>Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds</li><li>Willing to undertake relevant statutory checks e.g. DBS (Factory International can support with processing and payment)</li></ul>Desirable<ul><li>Previous experience of working within an arts/cultural venue or a customer focused organisation</li><li>Understanding/knowledge of access needs and previous experience of working with access customers</li><li>Previous experience of leading teams of people</li><li>Good IT skills, including proficiency with Microsoft office programs and the ability to pick up systems quickly</li><li>Enthusiasm for training, mentoring and support of emerging talent</li></ul> Factory International is committed to equality for everyone and we encourage you to apply no matter what your age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation. We are particularly committed to supporting applications from individuals with backgrounds or social groups that are currently underrepresented in the creative industries.Please state in your application that you found this role through Creative Access.

MIF Office

Manchester International Festival

MIF21 Festival Highlights

Venue duty manager

Closing date for applications: 15 September 2025Salary: £30,000 (+bonus +benefits)Location: The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week Are you organised, detail-driven and great at working across teams? Join one of the UK's leading publishers and support the operations that deliver bestselling books to readers!Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 11&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. What you'll be doingJoin one of the UK’s leading publishing groups in a role that sits at the centre of a fast-moving and collaborative team. As a sales operations executive, you’ll support eight of Hachette’s twelve publishing divisions, working closely with sales, inventory, finance and distribution to help ensure our books reach retailers and readers smoothly, efficiently, and on time. This is a 12-month fixed-term contract offering a brilliant opportunity to gain hands-on experience within a highly skilled department. You’ll be involved in a wide range of operational activity, gaining insight into how publishing and the supply chain work behind the scenes and building confidence in managing the processes that are essential to getting books into readers’ hands.&nbsp;Key responsibilities include:&nbsp;<ul><li>Managing order processing across multiple divisions, supporting a wide range of UK key account customers</li><li>Partnering with key account managers, inventory teams, finance, and operations to keep things running smoothly</li><li>Monitoring invoicing and ensuring accuracy across all transactions</li><li>Validating and approving spend, returns, pricing claims, and retrospective discounts with precision and care</li><li>Managing internal tracking tools to ensure operational accuracy and consistency across divisions&nbsp;</li></ul> Who we are looking forWe’re looking for a confident communicator and natural collaborator who thrives in a detail-driven environment. You’ll be someone who enjoys solving problems, building relationships, and making processes better.&nbsp;You’ll bring:&nbsp;<ul><li>A proven ability to work cross-functionally with teams like inventory, finance, accounts payable, commercial, and production</li><li>Experience managing processes related to discounts, returns, and customer spend</li><li>Confidence managing a busy workload</li><li>Strong numeracy and financial literacy</li><li>Solid Microsoft Excel skills (advanced knowledge is a plus)&nbsp;</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please state in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Sales operations executive (12 month FTC)

Salary: £28,119 per annumTerm: Fixed-term for 18 monthsHours: This is a full-time role but we will consider candidates who would prefer a job share.&nbsp;Location: St Pancras with some occasional work outside of standard working hours &nbsp;The British Library's International Team is seeking an International Skills Exchange and Governance Coordinator to support our international skills exchange projects and coordinate the day-to-day activities relating to the governance of the international office strategy.&nbsp;Over the past 8 years, the British Library’s International Office has worked with partners around the world to advance knowledge and mutual understanding in a spirit of mutually beneficial reciprocity. This work includes multiple collaborations, projects and relationships to deliver skills and knowledge exchanges with international partners. You can find more information about our work via our website: <a href="https://www.bl.uk/about/international" target="_blank">https://www.bl.uk/about/international</a>&nbsp;&nbsp; &nbsp;The role&nbsp;You will act as a focal point of co-ordination for international skills exchange activities run through the International Office, both at the British Library and at partner organisations in the UK and abroad. You will coordinate a number of annual special events with international networks, such as seminars, webinars and conferences.&nbsp;You will also provide high quality administrative and co-ordination services for the International Strategy group and regional programme boards, and manage all organisation and correspondence in relation to these.&nbsp;You will report to the Head of the International Office and will be part of a small team of people who are passionate about international relationships and cultural heritage, and who can develop and implement impactful international projects.&nbsp;So, if you want to make a meaningful impact, creating skills and knowledge exchanges that support libraries and archives across the world, we want to hear from you!&nbsp; &nbsp;About you&nbsp;We are looking for a proactive, highly organised candidate, with diplomatic skills. Crucial to this role will be your ability to connect with people, to think on your feet and to work with a variety of people both internally at the British Library and with international partners.&nbsp;Organisation will come naturally to you and you will be adept at juggling multiple projects. You will also have good experience in minute-and note taking, as well as writing well-structured documentation, such as briefing papers.&nbsp;We are particularly keen to hear from people with a good experience of communicating across different cultures and good understanding of diversity. We are looking for an excellent communicator who recognises the value of collaboration, working well with colleagues at all levels.&nbsp;&nbsp;We particularly welcome applications from Black, Asian, mixed race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.&nbsp; &nbsp;ApplicationApply on the British Library website via the Apply buttonClosing date: Sunday 21st September 2025&nbsp;Interview date: Wednesday 8th October (afternoon) and Friday 10th October (all day) – Interviews will be held in-person in at our London site in St Pancras.&nbsp; &nbsp;About us&nbsp;As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present, we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.&nbsp; &nbsp;What we can offer you&nbsp;<ul><li>A competitive salary.</li><li>A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade).</li><li>Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period.</li><li>25 days holiday.&nbsp;</li></ul>Full details of employee benefits can be found on our <a href="https://www.bl.uk/about/careers" target="_blank">Careers: Benefits page</a>.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

The British Library

International skills exchange and governance coordinator

3 Operations / Facilities / Admin Fixed term contract Opportunities