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Closing date for applications: 16 November 2025Salary: £51,000 — £60,000Location: London, United KingdomContract: Full-time, permanent, reporting to Katy Wickremesinghe This is a unique opportunity to join a purpose-driven business committed to cultural advocacy and creative innovation. If you're passionate about systems, culture, and supporting a pioneering team this could be the role for you.The Wick and KTW is a hybrid platform and strategic consultancy working at the intersection of business, art, culture, and luxury. With a focus on community, creativity, and commercial impact, we build meaningful connections across the arts, cultural institutions, and global brands - connecting them with culturally curious audiences. We work at Founder and C-Suite level with top collectors, media and thought leaders to shape strategy and activate ambitious projects and content campaigns. These play out on our culture-making platform, The Wick, which offers an insider’s perspective on the art world and often features our founder, Katy Wickremesinghe, as speaker and voice of authority. The business spans three core pillars:<ul><li>KTW: Our consultancy delivers strategy and activations that connect business, luxury, and culture.</li><li>The Wick: A media platform for the culturally curious, amplifying voices shaping contemporary culture.</li><li>Katy Wickremesinghe — Founder Brand: Katy drives our influence through thought leadership, public speaking, and media presence.</li></ul>Together, these pillars form a dynamic ecosystem — a consultancy, a platform, and a founder brand united at the nexus of business, art, and luxury.The business is at a pivotal moment with a growing roster of cultural and luxury clients and a growing content platform; the introduction of this newly created role seeks to underpin the next phase of our development. To enable this, we’re looking for a proactive operator who thrives in entrepreneurial, fast-paced environments, blending project leadership with digital fluency. This is a hands-on role at the heart of a business where cultural strategy meets digital content, demanding someone who can negotiate contracts with confidence, build streamlined systems, and harness digital tools to drive efficiency and growth. You will be tech savvy and thrive on building scalable processes and systems, embedding workflow automation, and unlocking data-driven insights. This role places you at the centre of high-profile projects and cultural networks, therefore knowledge of the arts, culture and luxury sectors is advantageous. All team members contribute across the three pillars of the business The Wick (content platform), KTW (creative consultancy), and Founder activations and this role ensures these strands operate in sync across:<ul><li>Operations &amp; project management (day-to-day business running + delivery of client projects/contracts/events/activations)</li><li>Team &amp; supplier management (line-managing staff, freelancers, and supplier oversight)</li><li>Budget &amp; contract oversight (project budget management, client and artist contracts, pipeline support)</li><li>Systems &amp; data (CRM, reporting, digital ops oversight)</li></ul> ResponsibilitiesOperations &amp; project management<ul><li>Oversee the smooth day-to-day running of the business operations and team</li><li>Embed operational strategies that support growth, efficiency, and consistency.</li><li>Own the end-to-end delivery of all client contracts, ensuring projects are delivered with support of the client services team systematically, efficiently, to high standards</li><li>Develop and maintain processes, playbooks, and training guides to ensure gold-standard delivery across all projects</li><li>Identify new tools, automate processes, drive operational efficiency through technology</li><li>Cultivate and maintain strong relationships with our clients, artists, sponsors, and partners to enhance delivery and business growth</li><li>Maintain clear financial oversight and reporting in partnership with our CFO</li></ul>Team management<ul><li>Line manage staff and freelancers, building a positive, high-performing team culture with clear accountability and professional development pathways</li><li>Manage suppliers and contractors, ensuring quality service, timely delivery, and strong commercial value</li></ul>Events, exhibitions &amp; production<ul><li>Lead and be accountable for the planning and top-level delivery of cultural events and exhibitions, from scope of work through to execution with support of the team. Oversee all aspects of production, including scheduling, logistics, contracts, and supplier management</li><li>Coordinate across internal teams and external partners to ensure events and exhibitions are delivered to brief, quality, on time, and on budget</li><li>Ensure high-quality post-event evaluation, including return on investment reports and client wrap-ups, providing actionable insights for continuous improvement</li></ul>Budget &amp; contract management<ul><li>Prepare and oversee budgets for projects and the wider business, ensuring financial goals are met and resources are optimised</li><li>Lead on contract management (business and individual), including drafting scopes of work, negotiations, renewals, and</li><li>compliance</li><li>Reconcile freelance and supplier costs against budgets, ensuring accuracy and transparency</li><li>Support pipeline management for new and potential sales opportunities, ensuring clear documentation and timely follow-up</li></ul>Data, CRM &amp; market intelligence<ul><li>Oversee data management practices, ensuring the systematic capture, storage, and use of vital contacts (collectors, luxury partners, cultural stakeholders)</li><li>Manage and optimise the Pipedrive customer relationship management (CRM), ensuring it is a scalable tool that tracks opportunities, sales conversations, and client data</li><li>Ensure CRM data is continually refreshed and expanded (e.g., tracking stakeholder career moves, audience segmentation, pipeline progression)</li><li>Leverage digital tools for growth and efficiency across the business</li><li>Produce ROI reports and market intelligence to inform business development and client delivery</li><li>Managing audience delivery and guest list to contracted requirements</li></ul>Digital operations oversight<ul><li>Lead the integration of digital tools and platforms across the business from CRM and workflow automation to content innovation (newsletters, podcasts, affiliate integrations)</li><li>Oversee the suppliers and the dedicated team members to effectively manage our platforms. Collaborate with the client services team to ensure campaigns and content are supported online by robust operational delivery</li></ul> Knowledge, skills &amp; experience<ul><li>Highly organised, proactive, and adaptable in fast-paced environments</li><li>Entrepreneurial mindset, tech-enabled operator</li><li>Thrives on solving problems in creative ways</li><li>Proven ability to oversee complex projects across events, exhibitions, and production</li><li>Strong team leadership skills, with experience managing staff and freelancers</li><li>Exceptional skills in budget and contract management, with commercial acumen</li><li>Confident in CRM/data management (ideally Pipedrive) and process development</li><li>Excellent written and verbal communicator, capable of professional representation at senior level</li><li>Appreciation for arts, culture, and the creative industries; art world knowledge advantageous</li><li>Strong digital literacy (Microsoft Office, cloud-based systems, websites, CRM)</li><li>Proven experience in business operations, event delivery, and project management within creative, cultural or luxury sectors</li><li>Demonstrable track record in budget management and project financial oversight</li><li>Proven success in supplier and contract management</li><li>Experience developing operational processes and staff training</li><li>Familiarity with CRM and VIP database management</li><li>Strong interpersonal skills, with the ability to manage diverse stakeholders</li><li>Exceptional leadership, communication, and interpersonal skills to internally influence</li><li>Proficiency in project management software and tools</li><li>Passion and knowledge of the arts, culture and luxury sectors</li></ul> Benefits<ul><li>Pension contribution</li><li>Healthcare</li><li>Generous annual leave plus bank holidays, increasing with years of service</li><li>Performance bonus tied to engagement and follower growth across channels</li><li>Co-working access at 180 The Strand, a leading creative hub</li><li>Art membership after one year of service (e.g. Tate, Art Fund)</li><li>The opportunity to make a meaningful impact within the cultural</li><li>community</li><li>A tight-knit, dynamic and creative working environment</li><li>Ongoing professional development and career growth opportunities</li><li>Direct access to high-profile arts, culture and talent networks</li></ul> What we offer<ul><li>A front-row seat in shaping how culture and commerce intersect</li><li>Opportunity to influence the growth of a pioneering hybrid business at a formative stage</li><li>Opportunity to make a meaningful impact within the cultural community</li><li>A tight, dynamic and creative work environment with a high-impact</li><li>Opportunities for professional development and growth</li><li>Competitive salary and benefits package</li><li>Access to high-profile arts, culture and talent networks</li></ul> Additional informationOur normal office hours are 9.30am to 6pm, Monday to Friday, although the job holder will be expected, within reason, to work such hours outside these periods as are necessary for the proper fulfillment of the role. We have hybrid working (one day from home) and consistent ways of working across the team.Candidates should apply for this role by submitting a CV and cover letter (max 2 pages) detailing why you are a fit for this role to the email listed on the full job spec via the 'Apply' button. We ask that you provide two recent references.Two rounds of interviews will take place on the following dates: first round on Wednesday 26 November and second round on Wednesday 3 December. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

KTW | The Wick

Head of operations & projects

Deadline for applications: 24th November 2025 at 9.00amSalary: £35,327 per annum, pro rataContract: Fixed-term contract to 31st March 2027,&nbsp;full-time (37.5 hours per week), we operate a blended working approach where you will be required to work in the office two days a week, Wednesday &amp; one other day tbc Play a key role in funding the next generation of grassroots music projects helping hundreds of young artists and organisations thrive.As a grants and learning officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.&nbsp;First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.&nbsp;You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back. &nbsp;<h2> Key Responsibilities</h2> Grant Making<ul><li>Relationship management for a diverse portfolio of grants within allocated areas or specialisms.</li><li>Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.</li><li>Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.</li><li>Assess grant applications.</li><li>Make recommendations to the assessment panel.</li><li>Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).</li><li>Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.</li><li>Review grant requirements and ensure quick processing of payments.</li><li>Undertake visits to funded projects and attend events.&nbsp;</li><li>Provide advice and feedback to successful and unsuccessful applicants.</li><li>Support the running and facilitation of events.</li><li>Contribute to the improvement of Youth Music’s funding processes and procedures in line with the&nbsp;<a href="https://www.ivar.org.uk/flexible-funders/" target="_blank">flexible funding principles</a> we’re committed to.</li><li>Provide support to others in the wider Youth Music team.</li></ul><h3>&nbsp;</h3>Learning and Projects<ul><li>Undertake project-based tasks as part of wider team or organisational project work.</li><li>Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.&nbsp;</li><li>Produce resources and content for the Youth Music community.</li><li>Present information and learning to internal and external colleagues.</li></ul>&nbsp;General<ul><li>Carry out all such additional duties as are reasonably commensurate with the role.</li><li>This post will require travel across the UK, occasionally involving overnight stays.</li><li>This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.</li></ul> Knowledge skills &amp; experienceEssential<ul><li>Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings</li><li>Familiarity with the funding process</li><li>Experience of working in an administrative role</li><li>Experience using databases and other software</li><li>Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word)</li><li>Organisational and administrative skills, able to prioritise and work to deadlines</li><li>Attention to detail</li><li>Confident in decision-making and can work autonomously</li><li>Ability to think creatively to solve problems</li><li>Interpersonal skills and the ability to work as part of a team</li><li>Ability to communicate effectively with different types of people</li><li>A clear and persuasive verbal communicator with the ability to write in plain English</li><li>Ability to build and manage relationships</li><li>Analytical skills (you’ll be required to read and respond to applications and reports)</li><li>Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice</li></ul>Desirable<ul><li>Experience of project management, including financial planning and management</li><li>Understanding of the social issues facing children and young people today</li><li>Understanding youth voice and/or participatory grant making practices</li><li>Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity)</li><li>Understanding of the music education and / or music industries landscape</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Youth Music

Grants & learning officer

Closing date for applications: 24th November 2025 at 12.00pmSalary: £45,000 Bring your excellent administrative skills and diary management experience to the National Theatre and support senior staff at the heart of fundraising.The National Theatre (NT) makes theatre that entertains and inspires using its creativity, expertise and unique reach. We share unforgettable stories with millions of audience members across the UK and around the world – on our own stages, on tour, in schools, on cinema screens and streaming at home.The executive assistant to the chief development officer and the director of development (EA to CDO and DoD) will provide proactive senior-level support within a busy office and theatre environment. ResponsibilitiesThe EA to CDO and DoD will support the chief development officer (CDO) and the director of development (DoD) in delivering their roles efficiently and effectively, focusing on comprehensive inbox and diary management to ensure strategic prioritisation of commitments. They will source and/or draft briefings as needed for donor meetings and events and ensure prompt and sensitive follow-up is carried out. As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the CDO and DoD, working in partnership with colleagues in the development team, and more widely across the organisation. They will understand the nuances of the external relationships the CDO and DoD hold to enable co-ordination of supporter correspondence on the CDO and DoD’s behalf, ensuring that conversations progress sensitively and at pace. The role also manages the co-ordination and communication with the development board and other fundraising committees. Knowledge, skills &amp; experience<ul><li>Significant experience in an assistant role, including complex diary and inbox management.</li><li>A positive disposition, strong interpersonal skills and the ability to deal confidently with a wide range of internal and external contacts.</li><li>Skilled multi-tasker - both independently and within a team - with ability to adjust to varied deadlines and work quickly and accurately to tight deadlines.</li><li>Substantial experience in a dynamic, busy environment, preferably in the fundraising sector.</li><li>Excellent written communication skills with a high level of attention to detail.</li></ul>If that sounds like you, this may be the role for you! In line with our commitment to Equity, Diversity and Inclusion (EDI), we recognise that we need to address underrepresentation in our organisation. We actively welcome applications from individuals who are part of global majority, disabled and LGBTQ+ communities, and are committed to creating an environment where everyone can thrive.Please state in your application that you found this role through Creative Access.

National Theatre

Executive assistant to the chief development officer and the director of development

Closing date for applications: 21st November at 11.59pmSalary: Approximately £30,000 per annum, depending on experience&nbsp; &nbsp;Love the buzz of live events? Join the team behind unforgettable shows featuring the likes of Dame Judi Dench, Grayson Perry and Stanley Tucci in this upcoming role.Kontour Productions was launched in 2021, and sits as the production arm of the Fane Group; handling all logistics, technical advancing, tour management and livestreaming across the UK and internationally. Over the past year, Kontour has expanded its reach into other sectors such as music and corporate events to provide third party services.Kontour specialises in offering an end-to-end production service. From personable tour managers to building the content of live and online shows with high quality technical equipment and sets, their 360 approach to production is second to none.Highlights of previous work include Grayson Perry’s&nbsp;A Show All About You, An Evening with Arnold Schwarzenegger, Keith Brymer Jones’&nbsp;Life Clay and Everything, Jason Fox:&nbsp;Life At The Limit&nbsp;with Firefly Productions,&nbsp;An Extra Good Night&nbsp;with Yotam Ottolenghi and Noor Murad, An Evening with Dame Judi Dench, The Rathbone Prize, In Conversation with Stanley Tucci for The Women’s Prize Trust and Hachette’s 2023 ‘Changing The Story’ Festival.&nbsp; &nbsp;A Culture of Equality and Creativity&nbsp;Our culture at Kontour is valued by our employees, and is the key to why people join us, stay with us and thrive with us. We are dedicated to continuous improvement and self-reflection and central to this goal are our commitments to inclusion, the environment &amp; sustainability and employee wellbeing.We strive to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space. We are committed to equal opportunities and to building a more inclusive team that reflects the communities we serve.&nbsp;Made up of passionate, ambitious team-players from across the creative industries, Kontour believes a great idea can come from anywhere and anyone.&nbsp;Come and join our creative, friendly, motivated and supportive team.&nbsp; &nbsp;The Role: Production Assistant &nbsp;We are looking for an enthusiastic, driven, and efficient individual with a good work ethic. Experience in the live events industry is desirable but not essential. Excellent organisational skills, computer literacy and the ability to work as a team, but also comfortable working alone, will be important in this role.&nbsp;This role reports to the Head of Logistics and Managing Director.&nbsp;Location: This role could be based either in the London Office in Farringdon or Kontour Head Office in Pontefract.&nbsp; &nbsp;Main Duties:&nbsp;<ul><li>Assisting with logistics, booking hotels and travel for both talent and crew</li><li>Working closely with talent to ensure a smooth process when it comes to talent itineraries on tour</li><li>Accurately assigning and processing expenses from various tours and live events.</li><li>Attending live events to assist the Tour and Production Managers as a show runner throughout the UK</li><li>Maintaining office administration systems, including digital filing</li><li>Updating the company Calendar</li><li>Completing the company credit card expense forms</li><li>Providing on-the-ground assistance at events, to ensure that talent care is upheld to the highest standard</li><li>Assisting with anything that the company requires when it comes to logistics on events&nbsp;</li></ul> Knowledge, skills and experienceEssential<ul><li>Excellent administrative and organisational skills</li><li>Experience of working in a busy company environment</li><li>High standards of literacy and numeracy</li><li>Working knowledge of Microsoft systems (Outlook, Word, Excel)</li><li>Ability to work on a Mac</li><li>Excellent written and verbal communication skills</li><li>Excellent time management skills – you need to be able to cope with a substantial workload and multi-task</li><li>Ability to work under pressure and with interruptions</li><li>A strong attention to detail</li><li>Team player with a positive attitude</li><li>Dynamic with a hands-on, can-do attitude</li><li>Willingness to learn and adapt to all kinds of situations</li><li>A high level of professional integrity</li><li>Honest, reliable, and hard-working</li></ul>Desirable<ul><li>Ability to drive</li><li>It would be useful but not essential if you have previous work experience within the live event industry, either in an administrative role or as a tour manager. &nbsp;</li></ul> &nbsp;What We Offer:<ul><li>£30,000 per annum, depending on experience</li><li>Unlimited annual leave</li><li>Bonus leave - Mental Wellbeing Day and a day off in the month of your Birthday</li><li>£120 per quarter Employee wellbeing allowance</li><li>Access to private healthcare (following 1 years’ service)</li><li>Access to free counselling and mental wellbeing services through our Employee Assistance Programme</li><li>4% pension contribution</li><li>Life Assurance of 4 x base salary</li><li>Annual season ticket loan</li><li>Bike to work scheme</li><li>Complimentary tickets to Fane shows, Kilimanjaro Live events and access to free books</li></ul> &nbsp;How to ApplySend a CV and cover letter outlining why you would be ideal for the role to the email address found via the Apply button.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

4 Operations / Facilities / Admin Opportunities in Greater London