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Closing date: 27th August 2025Starting salary: £50,750 per annumDepartment: TechnologyReports to: Lead systems analystLocation: LeedsGrade: P1 Are you an experienced systems analyst searching for your next steps? Take a look at this permanent mid-level role in Leeds...The technology department is charged with establishing, monitoring and maintaining information technology systems and services to enable business users to carry out their roles efficiently, productively and securely. The department must stay at the forefront of technology change in order to meet multiple business requirements, provide secure IT infrastructure and proactively support C4 strategic growth opportunities.The technology chief operations office (COO) team operate across Channel 4’s finance, HR and workspace functions, developing, implementing, and enhancing business solutions. This role requires an experienced systems analyst to work with the HR function performing varied activities of support and project work. This role requires demonstrable experience of HR &amp; People systems. Channel 4’s HR system is Sage People (formerly known as Fairsail). ResponsibilitiesSystems analyst responsibilities include:<ul><li>System administrator activities</li><li>BAU support incidents</li><li>System configuration changes, enhancements and developments</li><li>System monitoring</li><li>Testing (to support unit testing and system testing. In addition, regression testing as part of release management which takes place 3 times a year)</li><li>Participate in discussions to understand the system and process problems faced by the business</li><li>Use appropriate techniques to elicit and document requirements from stakeholders, both technical and non-technical</li><li>Perform gap analysis against package-based systems</li></ul> What you will be doingSpecialist advice<ul><li>Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations</li><li>Actively maintains knowledge in one or more identifiable specialisms</li><li>Recognises and identifies the boundaries of their own specialist knowledge</li><li>Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs</li></ul>Application support<ul><li>Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures</li><li>Uses application management software and tools to investigate issues, collect performance statistics and create reports</li></ul>Release &amp; deployment<ul><li>Assesses and analyses release components for input to release scheduling</li><li>Maintains and administers tools and methods for software delivery, deployment and configuration</li><li>Maintains release processes and procedures</li></ul>Requirements &amp; definition management<ul><li>Defines and manages scoping, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives</li><li>Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements</li><li>Provides constructive challenge to stakeholders as required</li><li>Reviews requirements for errors and omissions</li><li>Prioritises requirements and documents traceability to source</li></ul> Knowledge, skills and experienceEssential<ul><li>Will have been involved in several HCM related projects</li><li>Have a good working knowledge of HR &amp; people systems as a systems administrator</li><li>Ability and confidence to work with 3rd party support partners</li><li>Excellent attention to detail</li><li>Excellent communications skills, with the ability to present ideas verbally and in writing </li><li>Experience of the full software development delivery lifecycle for technology projects from requirements and design through to technical delivery, implementation and acceptance into service</li><li>A self-starter with the ability to self-manage workload, be self-motivated and capable of working on own initiative</li><li>Able to multi-task across several activities</li><li>Ability to prioritise and plan own work with respect to deadlines and other constraints </li><li>A passion for improving process and driving forward efficiency improvements</li><li>Analytical thinker with strong problem-solving skills; focussed on getting things done</li><li>Able to break down complex activities into manageable chunks</li><li>Creative with the ability to think outside the box and challenge the as-is</li><li>Keen to develop and has a flexible approach to learning</li></ul>Desirable<ul><li>Knowledge of Salesforce APIs</li><li>Experience in Sage People, the primary HR &amp; people system</li></ul> What we are looking for<ul><li>Understands how the teams’ strategy and operations align with C4s vision; supports others to do the same</li><li>Makes timely decisions</li><li>Demonstrates passion for making things better and solving problems through collaboration within and outside team</li><li>Shares formal and in-the-moment feedback and knowledge to support the development and learning of colleagues</li><li>Leverages and promotes systems that support high quality delivery</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

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Systems analyst

Closing date for applications: 27 August 2025Salary: Basic salary per annum starting from&nbsp;£32,156Location: LeedsReports to: Programme information managerDepartment: Content managementJob Grade:&nbsp;P2 Calling editorial pros with a passion for TV! Craft compelling synopses that help audiences discover their next favourite show.Content management is responsible for supporting content delivery across the portfolio: linear, streaming and listings services. We support live events, platform/content launches and the management of access services. The department is business critical and needs to meet changing business demands. The programme information team is responsible for publishing TV listings, electronic programme guides (EPGs) and streaming metadata for all Channel 4 channels.The role is focused on collating and editing programme information that abides by the department’s editorial policy and can be published across EPGs, TV listings and streaming platforms for all Channel 4 channels, and managing the publication of information in relevant systems. Responsibilities<ul><li>Editing high-quality, well-written, accurate programme information and metadata for streaming platforms, the Listings site and EPGs</li><li>Ensuring that content is consistent with the department’s editorial policy</li><li>Publication and ownership of listings and/or EPGs including publication of schedules, synopses and updates, while meeting regular deadlines</li><li>Management and publication of editorial metadata for streaming platforms</li><li>Managing the workload efficiently and meeting regular, strict publication deadlines</li><li>Working flexibly, and completing any last-minute changes accurately and promptly</li><li>Liaising with internal stakeholders and external contacts, and performing tasks to support the collective efforts of the Programme Information team</li><li>Developing and adapting to responsibilities as the role changes with the ever-changing industry trends</li><li>Developing a good understanding of C4 systems and applications</li><li>This role will be responsible for editorial metadata on content commissioned from all Channel 4 locations</li><li>Working independently and building relationships with the department and stakeholders</li></ul> Knowledge, skills and experienceTechnical &amp; professional skills<ul><li>Accuracy, excellent standards of writing and grammar, keen attention to detail, and the initiative to self-manage are all essential</li><li>An aptitude for different types of software and programmes is important. The ability to embrace technology is essential as the job requires data input across a variety of systems</li><li>A questioning mind and awareness of sensitivities regarding programme content are also key</li><li>A flexible approach to work and an ability to work well under pressure, to short-term deadlines, and to balance competing priorities are vital</li><li>Demonstrable editorial awareness</li><li>Experience of working on websites in an editorial or technical role is an advantage</li><li>Knowledge of relevant compliance and rights issues is beneficial</li></ul>Autonomy/judgement/decision making<ul><li>Self-motivated with a hands-on approach</li><li>A flexible approach to work and an ability to prioritise tasks are vital</li></ul>Relationship management<ul><li>Able to build new relationships across multiple locations</li><li>Can tactfully and diplomatically extract information from colleagues</li><li>Proven interpersonal and communication skills - the ability to work well as part of a team and remain calm under pressure and the confidence to deal with colleagues at all levels around the organisation</li></ul>Complexity/problem solving<ul><li>Demonstrable initiative</li></ul>Business impact/strategic perspective<ul><li>Able to assimilate information quickly, be flexible to business demands and be open to changes in the role’s needs</li><li>An appreciation of the role of listings, EPGs and programme information, and their influence on viewers</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Programme information editor

Closing date for applications: 20 August 2025Salary: Basic salary per annum starting from £33,688.00Job Title: Publicist, unscripted (documentaries, factual entertainment, specialist factual and current affairs)Location: Leeds, Manchester, GlasgowReports to: Head of communications, unscripted (documentaries, factual entertainment, specialist factual and current affairs)Department: Content communicationsGrade: P2 Want to spend your days promoting brilliant content for one of the most innovative and dynamic broadcasters in the UK?&nbsp;We’re looking for an outstanding publicist to join Channel 4’s busy content communications team. In this role you would join the team promoting Channel 4 documentaries, factual entertainment, specialist factual and current affairs, the departments responsible for some of the most ground-breaking and distinctive shows on television – from 24 Hours in Police Custody, Gogglebox, Educating Yorkshire and Virgin Island, to Open House: The Great Sex Experiment, First Dates, Jeremy Kyle Show: Death on Daytime, Leaving Neverland, SAS: Who Dares Wins, Hunted, Russell Brand: In Plain Sight: Dispatches and Grand Designs.The content communications department is responsible for generating and shaping media coverage and driving buzz around Channel 4’s programmes, content, vision, services and talent. The department proactively publicises Channel 4's programmes and content across all newspapers, digital, TV and radio, magazines, trade publications, podcasts and with influencers - with a view to driving audiences and amplifying its brand and reputation. The department is responsible for communicating the effectiveness of Channel 4's delivery against its public service remit and protecting the reputation of the organisation, its individuals and programming. The content communications department handles all media requests for programme information, talent and executive interviews, clips and pictures.The publicist role is to develop, implement and manage creative, targeted, noisy publicity campaigns that generate conversations and drive audience viewing to Channel 4’s programmes and content as well as effectively communicating its unique remit and brand values. This role will manage campaigns for a range of programmes, with particular focus on promoting unscripted content across our documentaries, factual entertainment, specialist factual and current affairs slates. The publicist will work as part of the wider content communications team overseen by the director of content communications, and they will have the opportunity to work across multiple programming genres and with different members of the department. Responsibilities Reporting to head of communications, unscripted (documentaries, factual entertainment, specialist factual and current affairs), the publicist will:<ul><li>Develop and implement stand out publicity strategies for key priority programmes across the slate and come up with innovative ideas for generating noise around key projects across all broadcast channels and streaming</li><li>Lead the proactive promotion of assigned programmes to all target media – print, broadcast, digital, podcasts and influencers</li><li>Develop a network of excellent working relationships with journalists and influencers across a range of media</li><li>Identify and manage issues arising out of Channel 4 projects, in conjunction with the publicity leads and head of communications – preparing Q&amp;As, drafting lines against enquiry and fielding/answering calls</li><li>Write and create all press materials – including press releases, press information/billings, press packs and clips etc</li><li>Organise and manage press events, junkets, set visits and screenings</li><li>Provide written reports and critical evaluation of priority programme campaigns, presenting to stakeholders internally and externally as required</li><li>Work closely with picture publicity, marketing and social to deliver creative integrated PR campaigns</li><li>Develop excellent working relationships with Channel 4 commissioning teams, independent production companies, agents and personal publicists, acting as main point of contact on assigned programmes</li><li>Work with publicity assistants in the team to mentor and develop their PR skills and share best practice</li><li>Participate in out of hours duty press officer rota</li></ul> Knowledge, skills and experience Technical/professional skills<ul><li>A track record of developing and implementing proactive, creative and innovative consumer PR strategies and campaigns</li><li>A comprehensive understanding of PR and its place in the wider communications mix</li><li>Experience of identifying, managing and mitigating contentious issues and crisis comms</li><li>Proven flair for creative and effective writing</li><li>Fluency in social media and a clear understanding of best practice in a PR context</li><li>Knowledge of and some experience in incorporating digital and social/influencer innovation within press campaigns</li></ul>Relationship management<ul><li>Experience of working with senior executives</li><li>Experience of working closely with talent, managers and publicists</li><li>Outstanding communication skills and an ability to form and maintain positive working relationships with diverse stakeholders</li><li>An impressive network of contacts in the media and an interest in building and developing relationships with online influencers and digital media</li></ul>Managing resources<ul><li>Evidence of an ability to manage a heavy workload, deal with multiple projects and to handle a busy environment with tight deadlines</li><li>Demonstrable experience of delivering creative PR campaigns with limited budget</li></ul>Autonomy/judgement/decision making<ul><li>Proven ability of writing press lines and managing press enquiries to deadline</li><li>Ability to work with confidence and independence and as part of a close-knit team</li></ul>Complexity/problem solving<ul><li>Proven record of managing press, logistical and resource issues</li><li>Proven record of managing conflicting priorities and demands</li><li>Business impact/strategic perspective</li><li>Ability to think strategically under pressure</li></ul>Content<ul><li>A passion for factual content</li><li>An interest in working for Channel 4 and an understanding of its core values and remit</li></ul>Desirable<ul><li>Experience in a creative, content-led or news making sector – TV, film, the arts, sport, politics etc</li><li>Understanding of the TV and media industry</li><li>Ability to cut clips using editing software and optimise these for different social platforms&nbsp;</li></ul> Channel 4 is committed to diversity and welcomes applicants from all backgrounds.Please state in your application that you found this role through Creative Access.

Publicist

3 Permanent position Opportunities in Leeds, UK