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Closing date: 10th January 2025Salary:&nbsp;£27,000 per annum&nbsp;Reports to:&nbsp;Facilities Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Working pattern:&nbsp;Office-based, five days per week 8:30am - 5pmDepartment:&nbsp;FacilitiesLocation:&nbsp;5th Floor, HYLO 105 Bunhill Row, London, EC1Y 8LZ&nbsp;&nbsp;&nbsp;&nbsp;Bonnier Books UK has a new and exciting opportunity for a receptionist and executive assistant to join our dynamic team.In this role, you will be responsible for providing exceptional administrative support to our leadership board and acting as the first point of contact for our company. Your key duties will include managing a busy reception area, greeting visitors and clients with a warm and professional demeanor and providing general administrative assistance to our leadership board. You will also be responsible for coordinating schedules, arranging meetings, and ensuring the smooth running of our fantastic new office space.The ideal candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and a keen eye for detail. You should be proficient in using various office software and have a strong track record of providing high-quality customer service. A positive attitude, flexibility with approach, and the ability to remain calm under pressure are also essential.If you are passionate about working in a collaborative and supportive environment and are eager to contribute to the success of a leading publishing company, we would love to hear from you.&nbsp;Responsibilities<ul><li>Greet and register all guests at HYLO</li><li>Arrange building passes for all new members of staff</li><li>Liaise with Bonnier Books UK’s building managers as required</li><li>Support the leadership board with diary management, as required&nbsp;</li><li>Book and manage meetings and room bookings, as required by the leadership board&nbsp;</li><li>Take responsibility for booking travel arrangements for the leadership board</li><li>Compile expense reports for leadership board</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Excellent communication and interpersonal skills with a clear and considered communication style&nbsp;</li><li>Excellent attention to detail&nbsp;</li><li>Ability to build trust&nbsp;with staff at all levels</li><li>Collaborative and a team&nbsp;player</li><li>A self-starter who is proactive, flexible and solutions-focused with the ability to prioritise and efficiently manage their workload</li><li>Proficient in Microsoft Office, including Word and Excel</li><li>Some office experience would be an advantage.</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

LABS Victoria House

Igloo Books

Black & White Publishing

Bonnier Books UK (Head Office)

Bonnier Books UK

Receptionist and executive assistant to leadership board

Closing date: 5th January 2025Salary: Circa £33,000 dependent on how your skills and experience align to the role, plus bonus and benefits.&nbsp;Are you currently in editorial and keen to work with some of the biggest brands and most exciting new creators in the market?Are you passionate about children’s publishing? The Puffin Picture Books team have an exciting opportunity for someone to join the team as an Editor on a permanent basis.We publish some of the biggest names in picture books from iconic classic brands such as The World of Peter Rabbit, Spot and The Very Hungry Caterpillar and bestselling heritage creators including Allan Ahlberg, Anthony Browne and Shirley Hughes, to major new talent including Tom Fletcher, Nadia Shireen, Rashmi Sirdeshpande, Nathan Bryon, and Dapo Adeola. We are passionate about bringing stories to life that change and shape lives.As an Editor at Puffin, you’ll work with a broad range of classic brands and heritage authors, as well as contemporary classics of the future. This is a great opportunity to join a large, creative, commercial team and there will be collaborative support to develop your editorial skills on the job. For the right candidate, there may be the opportunity eventually to commission, working alongside and being supported by the editorial team.We’re looking for someone with demonstrable editorial experience and solid market knowledge in preschool publishing. You might currently be an Assistant Editor looking for your next challenge, or an Editor wanting hands-on experience on a different type of list and exposure to household brands and names.&nbsp;What you'll do<ul><li>Collaboratively working on the in-house process for specific books, including scheduling, running costings, compiling metadata, jacket and cover copy.</li><li>Working closely with authors, estates and brand owners on existing projects at different stages of publication.</li><li>Editing manuscripts for a select number of titles.</li><li>Liaising with in-house teams, authors and agents.</li><li>Presenting titles at internal meetings.</li><li>Contributing to the publishing vision by inputting ideas for your books, including format, binding, design, price, and promotional campaigns.</li></ul>&nbsp;What you’ll bringEssential<ul><li>Proven skills in editing and working with authors and agents.</li><li>Solid market knowledge and demonstrable interest in pre-school publishing.</li><li>Excellent demonstrable communication skills and understanding of managing multiple stakeholders at varying seniorities.</li><li>Initiative, creative motivation, and a proactive nature.</li><li>Strong attention to detail.</li><li>To be able to prioritise, multitask and work under pressure.</li></ul>Desirable<ul><li>To be engaged with popular culture, be well-informed of current trends, and have design awareness.</li><li>To be a team player with interpersonal sensitivity.</li></ul>&nbsp;How to applyPlease apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 5th January 2025.As part of your cover letter, we’d like you to respond to the following question (no more than 200 words):<ul><li>We’re looking for someone with a passion for classic children’s publishing brands. Please share with us a preschool publishing brand which really stands out to you in today’s market. What makes it so successful?</li></ul>Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be between 1-2 pages.Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

London

Penguin Random House

The Publishing Process

Editor, Puffin (Penguin Random House Children's)

Closing date: 5th January 2025Salary: Circa £30,000 dependent on how your skills and experience align to the role, plus bonus and benefits.&nbsp;Are you passionate about children’s publishing? Do you have an editorial eye and want to work on some of the biggest children’s brands and picture books? We have a new opportunity for an Assistant Editor to join our Puffin Picture Books team on a full-time and permanent basis.We publish some of the biggest names in picture books from iconic classic brands such as The World of Peter Rabbit, Spot and The Very Hungry Caterpillar and bestselling heritage creators including Allan Ahlberg, Anthony Browne and Shirley Hughes, to major new talent including Tom Fletcher, Nadia Shireen, Rashmi Sirdeshpande, Nathan Bryon, and Dapo Adeola. We are passionate about bringing stories to life that change and shape lives.This exciting role encompasses both editorial and administrative tasks. You’ll primarily be supporting the growth of our pre-school, picture-book and classic brand publishing. Joining an editorial team of 12, you will be responsible for managing the editorial workflow and project-managing a wide range of titles through to publication. There will also be the chance to develop and hone your editorial skills working across the breadth of the list.You don’t have to come from a traditional publishing background to be considered for this role, although perhaps you’re an excellent and experienced Editorial Assistant or an Assistant Editor looking for a next move. We’re looking for someone with a passion for children’s books and the enthusiasm to jump in and help out on a range of exciting projects. This role would be ideal for a candidate who is looking to build a successful career in publishing and to develop your own editorial tastes with the support of an experienced and dynamic team.&nbsp;What you'll do<ul><li>Collaboratively working on the internal book process for specific books, with support from the wider team, including scheduling, compiling jacket and cover copy, proof collation, legal reads, Advanced Title Information population, and managing budgets.</li><li>Proactively providing editorial support to senior members of the team throughout all stages of the book-making process, while taking responsibility for your own designated projects.</li><li>Providing excellent author care and acting as a point of contact for authors and agents, answering questions where possible and passing other queries on to managers.</li><li>Attending new project meetings, working with editors in reading proposals and actively engaging in conversations about new book ideas.</li><li>Sending TCM Bookscan sales figures to designated authors and agents.</li><li>Updating our systems with title accurate and high-quality data, including adding new titles, making changes to copy or schedules.</li><li>Managing ad-hoc administrative tasks which may include taking minutes, organising diaries, and scheduling meetings.</li></ul>&nbsp;What you'll bringEssential<ul><li>Demonstrable interest in children’s and pre-school publishing.</li><li>Demonstrable communication skills and understanding of managing multiple stakeholders at varying seniorities.</li><li>Confident and flexible approach.</li><li>Ability to work well under pressure without compromising quality.</li><li>Strong organisational skills and the ability to manage multiple projects at once.</li><li>Excellent attention to detail.</li></ul>&nbsp;Desirable<ul><li>Demonstrable understanding of project management.</li><li>Proven editing and proofreading skills.</li><li>Collaborative team player with an ambitious outlook towards work.</li></ul>&nbsp;How to applyPlease apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 5th January 2025.As part of your cover letter, we’d like you to respond to the following questions (no more than 300 words in total):<ol><li>We’re looking for someone with a passion for picture books. Tell us about a picture book of the last two years which has impressed you. What stood out?</li><li>This position will offer a lot of opportunities to get involved in exciting projects across the team. Please share with us an example of a project you have worked on and the role you played within the team.</li></ol>Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be no more than one or two pages in length.Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

Assistant editor, Puffin (Penguin Random House Children's)

Closing date for applications: 12th January 2025Salary: Circa £30,000 dependent on how your skills and experience align to the role, plus bonus and benefits.&nbsp;Are you a PR pro who loves children's books?We are the UK’s no.1 children’s publisher, home to Puffin and Ladybird, and some of the most recognised entertainment brands, authors and illustrators, including: Peppa Pig, Bluey, Peter Rabbit, The Snowman, Eric Carle, Roald Dahl, Jeff Kinney, Adam Kay, Tom Fletcher, Robin Stevens, Nadia Shireen, Ed Vere and Jacqueline Wilson. We also launch talented new rising stars, including Nathan Bryon, Dapo Adeola, Nazneen Pathak, Tamzin Merchant, and Manjeet Mann. Our Penguin YA list includes Malorie Blackman, Karen McManus, Phillip Pullman and Jennifer Lynn Barnes.Our award-winning Children’s PR team is seeking an enthusiastic and extremely well-organised Press Officer to work across its outstanding portfolio of books and brands. You will have proven PR experience and will be used to running and managing your own press campaigns. You don’t need to have prior children’s book experience, but we are looking for relevant experience and knowledge of reaching children’s consumers and children’s media landscape.&nbsp;&nbsp;&nbsp;What you'll doAs Press Officer, you’ll be responsible for planning and implementing PR campaigns with direction from more senior members of staff and the role will cover the following areas:<ul><li>Developing publicity plans (this may be with the support of more senior colleagues) and implementing campaigns.</li><li>Promoting books and authors through social media and digital channels, print and broadcast to ensure coverage and generate sales.</li><li>Manage all aspects of author events including event creation, schedule management and social media content across our channels. Such events may include: book festivals, schools events, stock signings and bookshop window painting.&nbsp;&nbsp;</li><li>Establishing and maintaining relationships with key influencers in the industry&nbsp;&nbsp;</li><li>Responding to and fulfilling routine requests from trade and consumer media for information, author features, review copies etc.&nbsp;&nbsp;</li><li>Building relationships with authors and providing the highest level of author care at all times.&nbsp;&nbsp;</li><li>Creating and writing press materials, contribution to written acquisition pitches.&nbsp;</li><li>Keeping up to date with the UK media spectrum to be aware of coverage of PRH Children’s titles and of publishing news.&nbsp;</li><li>Liaising regularly with other internal departments, such as marketing, sales, editorial, in order to plan, implement and review campaigns.&nbsp;&nbsp;</li><li>Undertaking general administrative tasks as required to facilitate the smooth running of the department, ranging from maintaining databases, submitting books for awards to financial tasks such as raising purchase orders.&nbsp;&nbsp;</li></ul>&nbsp;What you’ll bring&nbsp;You don’t need to have worked in publishing before to be considered for this role, but a passion to work with children’s brands is essential. Perhaps you’ve worked in entertainment or media PR previously, or in a PR agency – whatever your PR background, we’d like to hear from you if you:<ul><li>Love reading and have a keen interest in the UK children’s book market.&nbsp;&nbsp;</li><li>Have an avid interest in the media landscape.</li><li>Are interested in digital platforms and follow social influencers.&nbsp;&nbsp;</li><li>Are a creative individual who isn’t afraid to think outside of the box.&nbsp;&nbsp;</li><li>Have strong personal organisation and time management skills.&nbsp;&nbsp;</li><li>Are a team player but can work autonomously using initiative.&nbsp;&nbsp;</li></ul>&nbsp;How to applyPlease apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 12th January 2025.Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be between 1 to 2 pages in length.Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate. We expect interviews to take place from w/c 20th January.&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

Press officer, Penguin Random House Children's

Closing date: 6th January 2025Salary: £27,000 per annum (+bonus +benefits)Location: The role will be based at our London office, Carmelite House,&nbsp;with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp;Are you passionate about books and eager to share your love of reading with others?Little, Brown's identity is personified by our innovative, dynamic and free-thinking people. Across our thirteen imprints, you won't find a wider range of titles anywhere in UK publishing. We pride ourselves on quality and diversity. A repeat recipient of the Publisher of the Year award, we're one of the most successful and dynamic publishers in the UK. Little, Brown is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.An individual who is creative as well as efficient will thrive in this role with opportunities to write copy, undertake research for projects, participate in group brainstorms and support publicity campaigns. The ideal candidate will have had some experience demonstrating reliability, responsibility and interaction with the public, not necessarily in publishing, or has had experience working in an administrative or organisational role in a busy environment.&nbsp;What you'll be doing<ul><li>Work closely with publicity team, authors and marketing/sales/editorial colleagues to ensure the efficient day-to-day running of the department's systems and contributing to raising the profile of authors and their titles.</li><li>Provide administrative support for three senior publicists, including handling author mail, sending out proofs and press releases, circulating and updating media lists, ordering up review copies, maintaining budget sheets, processing invoices, filing and circulating cuttings etc.</li><li>Handle enquiries/requests from media, authors, customers and general public in a timely manner.</li><li>Maintain publicity databases such and daily circulation of media coverage.</li><li>Liaison with bookshops, festivals, libraries etc in the run up to events.</li><li>Produce digital promotional material for author events when required using design programmes such as Canva.</li><li>Create bi-annual catalogue with the co-assistant, liaising with editorial &amp; design.</li><li>Arrange travel and accommodation for authors and, when relevant, the accompanying publicist.</li><li>Provide support for key campaigns and events, attending events and accompanying authors as required.</li><li>Contribute to team brain storms and shared departmental projects.&nbsp;</li></ul>The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required.&nbsp;Who we are looking for<ul><li>We are looking for a candidate who has a passionate interest in reading - especially in literary fiction and non-fiction - and who is interested in how books are brought to a wider audience.</li><li>Exceptional written and spoken communication is key and you will have a good knowledge of both social and traditional media.</li><li>You will have an awareness of conversations around key book campaigns and an enthusiasm to learn about publishing and publicity.</li><li>Working in a busy press office, you will need to be a confident self-starter who can take direction but use initiative.</li><li>You should be highly organised and able to prioritise, adaptable and able to cope with the unexpected.</li><li>Knowledge of Word, Excel, Canva and PowerPoint is a must as well as an aptitude for systems and databases.</li><li>You will have an eye for detail and hold problem-solving skills.</li><li>Your collaborative teamwork and interpersonal skills will be standout, with an ability to build relationships with key internal and external contacts, maintaining positive working relationships across authors, colleagues and media contacts.</li></ul>&nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role on Creative Access.

Carmelite House

Hachette UK

Publicity assistant

Closing date: 10th January 2025Salary: £27,000 per annum (+bonus +benefits)Location: The role will be based at our London office, Carmelite House, with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp;Have you got a knack for admin and a passion for details and data?Quercus is a dynamic, award-winning publisher. Known as a hit-maker that regularly finds books that surprise and delight readers, we are international in our outlook and publish an exciting and diverse range of authors. From established bestsellers to new voices, what draws our publishing together is the magic ‘quirk' in Quercus: independence, flair, warmth and creativity.&nbsp;Quercus is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.&nbsp;What you'll be doing<ul><li>Working with all departments, the Editorial Operations Assistant has an overview of the entire publishing process and is responsible for the smooth flow of bibliographic data across our publishing systems.</li><li>Responsible for setting up new titles and contract details in our publishing database, Biblio, and running regular checks on data for all imprints, their role is crucial in ensuring that information is complete, correct and timely.</li><li>They also provide administrative support for cross-departmental processes and the rest of the Editorial Operations team.</li></ul>&nbsp;Who we are looking for<ul><li>We are looking for someone who is passionate about detail, accuracy and systems, and who enjoys data input.</li><li>The role requires attention to detail, good organisation, an ability to prioritise a busy workload and a sound knowledge of computer packages, particularly Excel.</li><li>An interest and knowledge of SEO and optimising metadata would be an advantage as well as experience in an administrative role.</li></ul>&nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Acccess.

Editorial operations assistant

Closing date: 13th January 2025 at 5pmSalary: £29,131 per annumStart date: ASAPLocation: Highbury, London&nbsp;Are you passionate about improving the prospects for young storytellers within film and tv?We are looking to recruit an energetic and driven individual for the role of Industry Department Assistant at LSA. The successful candidate will be enthusiastic at the prospect of working with young people and have the admin and organisational skills to support the LSA Industry department in providing broad ranging industry engagement programmes to London Screen Academy students.This unique role requires an individual who is a self starter and successful multitasker, who can assist the Industry department’s three programme managers and the dept director; can support students to engage with LSA’s industry engagement programme and can effectively communicate with professionals working within the creative industries.&nbsp;Responsibilities<ul><li>Assisting the three Industry Dept. Managers and the Dept Director with administrative, logistical and technical support to ensure the effective delivery of all of the industry engagement programmes and opportunities which the provides for the LSA community</li><li>Liaising with industry professionals to ensure effective management of the safeguarding, logistical and technical requirements of their work with LSA</li><li>Supporting LSA students to maximise their awareness of and engagement with the industry engagement opportunities provided to them whilst at LSA</li><li>Undertaking the administrative tasks required for Industry trips for students e.g. set visits, studio tours etc., including completing risk assessments, journey planning and obtaining parental consents</li><li>Assisting in the creation of effective department communications to effectively promote the work of the industry department and the industry engagement activities it creates both internally to the LSA community (staff, students &amp; parent/ carers) and externally to professionals working within the creative industries</li><li>Maintaining Industry Dept. tracking systems to record industry engagement opportunities to ensure accurate data is recorded regarding both student and Industry partner engagement</li><li>Timely and comprehensive communication with specialist teams, including technical, IT and premises departments to ensure successful execution of industry engagement activities within the LSA building</li><li>Generic research to support the work of the Industry Department</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Strong interest in and a good understanding of the UK creative industries</li><li>Motivated to work with young people to support their professional development and achievement of their career goals</li><li>Ability to work in a fast-paced busy school environment</li><li>Fully commit to LSA’s supportive but challenging ethos and culture</li><li>Thrive on working in teams but able to work independently</li><li>Exceptional organisational skills with a keen eye for detail</li><li>Confident and outgoing both on the phone and in-person</li><li>Self starter and problem solver</li><li>Strong computer skills (GSuite, Canva, AirTable, Substack all used - training can be provided)</li><li>Commitment to Equality, Diversity &amp; Inclusion and making the creative industries accessible to all</li><li>Creative Industry experience</li><li>Experience of working with young people (desirable)</li></ul>&nbsp;We are committed to diversifying the screen industries and increasing the diversity of our team is an important step towards this goal. We would especially welcome applicants who are from Black, Asian or Minority Ethnic groups, who are currently under-represented in our teaching staff. We welcome applicants from all backgrounds, of any sexual or gender identity, neurodiverse applicants, adults of any age or religious belief and encourage applications from people with a disability.Please state in your application that you found this role through Creative Access.

LONDON SCREEN ACADEMY

London Screen Academy

Industry department assistant

Closing date: 12pm, 2nd January 2025Salary: £26,250 per annumWorking hours: 5 days per week and evening work where necessaryHoliday: 20 days paid leave in addition to public holidays and 3 days between Christmas and New Year&nbsp;This is an opportunity for someone in the early stages of their career who is keen to learn about the day-to-day running of a theatre company.As Executive Assistant you will be at the heart of the organisation providing comprehensive support to the Executive Director. You will be a central point of communication for the Executive Director within the organisation and the initial contact for Trustees. The Executive Assistant is a position requiring discretion and confidentiality. The successful candidate will have access to a range of information and have insight into strategic ambitions and planning of the company.This post requires someone who enjoys organisational and administrative tasks, someone who can be confident and personable when communicating whether in person, over the phone or email, and who enjoys multi-tasking, prioritising workload and forward planning in a fast paced and dynamic environment.&nbsp;Knowledge, skills and experienceEssential<ul><li>Proven organisational skills and an ability to prioritise a wide variety of tasks to meet multiple deadlines.&nbsp;</li><li>Exceptionally strong planning, administration, organisational and people skills</li><li>Experience of complex diary management</li><li>Experienced and timely minute taker who can work in detail with speed, accuracy, and professional discretion</li><li>Ability to identify and interpret matters of urgency, prioritise workload, and action accordingly</li><li>Ability to work autonomously with minimal direction, as well as collaboratively within a wider team</li><li>A confident approach and ability to meet changing deadlines and respond proactively to internal and external pressures</li><li>A professional attitude with respect for discretion and confidentiality</li><li>Excellent verbal and written communication skills</li><li>Excellent numerical skills</li><li>Excellent IT skills, particularly in MS Office packages, Outlook diaries, Accounting Software, Dropbox and Gmail/Drives</li><li>Excellent interpersonal skills</li><li>Professional attitude, especially under pressure with deadlines and conflicting interests</li></ul>Desirable<ul><li>Enthusiasm for the arts and/or experience working in a creative environment</li><li>Experience of working in a professional theatre environment</li><li>Experience of working in a charity or with a board of trustees</li></ul>&nbsp;The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

Tall Stories

Executive assistant

Closing date: 17th January 2025Salary: £23,500 per annumLocation: Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office).Hours: 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.&nbsp;Do you strive to provide outstanding service with a personal touch?Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.We, Hachette UK Distribution, are the leading book distribution company in the UK.&nbsp;We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade. Our exciting growth plans for 2025, which include the onboarding of a number of well-known client publishers, mean that we are now looking to expand our Customer Services team. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. Hachette UK Distribution is part of the Hachette UK publishing group.Why should you be excited about this opportunity?&nbsp;Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry. This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base. This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and performing other duties.As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.&nbsp;&nbsp;What you'll be doing<ul><li>Proactively liaising with both customers and publishers to maintain a first class working relationship</li><li>Preparing and processing orders/claims received from customers and publishers</li><li>Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time</li></ul>&nbsp;Who we are looking for<ul><li>You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service.</li><li>You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.</li><li>It is highly likely that you will already have proven experience of working in the following roles and or industries:<ul><li>Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.</li></ul></li></ul>&nbsp;What we offerOur people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:<ul><li>33 days annual holiday including Bank Holidays</li><li>a reward programme giving discounts, savings and cash back at numerous retailers</li><li>generous discounts on books we publish</li><li>Pension Plan and Life Assurance schemes</li><li>Company enhanced family policy including maternity, paternity and shared parental</li><li>Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)</li><li>Cycle to Work scheme</li><li>DSE eye care vouchers</li><li>a wide-ranging training library</li><li>development programmes including mentoring</li><li>many employee networks to join</li><li>free onsite parking</li><li>free tea and coffee</li><li>Staff Events e.g. Burrito van, Pie van, Ice Cream van, Staff Party</li><li>Creating an environment of inclusion so everyone can be their true self #Ibelong #AndSoDoYou #OneTeam</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities.&nbsp;We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please&nbsp;let us know.We will notify all candidates of the outcome of their application.Please state in your application that you found this role through Creative Access.

Customer services advisor

Closing date: 10th January 2025Salary: Up to £33,000 dependent on experience and location (+bonus +benefits)Location: This role can be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp;This is an exciting opportunity for a highly motivated analyst to join our Commercial Analysis team.&nbsp;Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 12&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Hachette UK is part of&nbsp;Hachette Livre, the world's third largest trade and educational publisher. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries.&nbsp;Responsibilities<ul><li>Generating consistent and accurate reporting and analysis that drives understanding of key market trends across our physical and digital products.</li><li>Presenting insight and data to colleagues across the business, including divisional directors and industry-leading trade publishers.</li><li>Interpreting internal and external data to inform and support divisional strategy, for example publishing categories and company acquisitions.</li><li>Supporting the Commercial Analysis team on data projects, helping with reporting and analysis of large datasets.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>The ideal candidate will have exceptional analytical, organisational and communication skills.</li><li>You will be highly numerate, confident handling large data sets and able to communicate financial information to non-finance colleagues in an engaging way.</li><li>A statistics, technical or computing background, with a keen interest in books and knowledge of the publishing process is advantageous.</li><li>You will also have excellent excel skills and strategy capability, with proven experience in using data to support and influence business decisions.</li></ul>&nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Access.

27 Permanent position Opportunities in England