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Closing date for applications: 21 September 2025 at 11.59pmSalary: £46,671 per annum &nbsp;We are currently recruiting a Gallery Manager to join the Operations Team at the National Gallery.&nbsp;With the recent redevelopment of the Sainsbury Wing entrance, enhancements to our public realm and visitor amenities, and the creation of a new Supporters' House, Learning Centre, and upcoming Research Centre, this is a uniquely exciting time to become part of our team.We are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience –&nbsp;welcoming up to 7 million visitors each year.Supporting the Head of Operations you will manage the day-to-day aspects of safety and visitor experience to provide a consistent, seamless welcome service for up to 6 million Gallery visitors annually.This role will require you to work on-site 5 days a week as well as regularly on weekends and evenings, on a rota basis.If this sounds like your next career move - we would love to hear from you! Join our ambitious organisation where you can contribute your talent and skills to support our vision, we will provide you with the tools to develop your knowledge and skills. ResponsibilitiesScope of job:<ul><li>Function as the most senior, floor-based operational manager at the Gallery to ensure the omnicompetent daily Gallery operations run smoothly; ensuring the Gallery is fit for purpose before opening and during operational hours through effective safety, capacity, cleaning and queue management.</li><li>Represent the Operations department in regular meetings with other internal Gallery teams to ensure a seamless approach to visitor experience.</li><li>Responsible for advising on and executing Exhibitions planning of crowd control, capacity and queue management.</li><li>Regularly liaise with external stakeholders including emergency services, TFL and other cultural organisations.</li><li>Take responsibility for the operations of the Gallery building whilst open to the public, including back of house areas and follow up on all issues as appropriate. Function as the Gallery's point of contact for a range of incidents, including emergency evacuations.</li><li>Provide direct support to the Fire, Health and Safety Risk Manager by investigating, reporting and carrying out risk assessments on a range of health and safety related issues (both front and back of house).</li><li>Identify areas of service improvement and deliver best practice training sessions to teams across the Gallery and our front of house third party contractors.</li><li>Act as the final point of escalation for complaints and operational concerns.</li><li>Provide on-site cover for weekends and evenings according to your roster and on an ad-hoc basis whenever required to do so.</li><li>Continuously demonstrate inclusive behaviours, valuing everyone's contribution, and promoting a culture of openness.</li></ul>Key deliverables:<ul><li>Provide operational daily management, including oversight of activities during visits, events, and special events (e.g. VIP visits), supporting other managers to ensure that high standards of visitor experience and safety are maintained.</li><li>Consult regularly with our Host, Operations, Security, Fire, Health and Safety, Buildings, Retail, Catering,</li><li>Exhibitions, Commercial Services, Research Centre and Learning Centre teams to provide a seamless standard of visitor experience and care.</li><li>Complete all necessary follow-up reports and investigations where incidents take place thoroughly and to a high standard.</li></ul> &nbsp;Knowledge, skills and experience<ul><li>Experience coordinating operational teams, within a visitor attraction/visitor focused environment.</li><li>Effective organisation skills, with the ability to manage various tasks whilst also responding to the daily operational requirements of the Gallery.</li><li>The ability to demonstrate an exceptional understanding of visitor health and safety, including identifying hazards and potential issues and taking appropriate action.</li><li>Previous experience of incident management and BCP processes.</li><li>The ability to remain calm under pressure, responding to incidents quickly and efficiently, in a way that demonstrates sound and reliable judgement.</li><li>A genuine desire to provide exceptional customer service and be able to inspire the same passion in others, always leading by example.</li><li>Excellent communication skills (both verbal and written) and can quickly build positive relationships with visitors, colleagues, and stakeholders.</li><li>Excellent attention to detail, which can be used to write a range of reports and documents.</li><li>Ability to adapt to changing priorities and responsibilities.</li><li>Personable able to collaborate effectively with colleagues and departments.</li><li>Effective negotiator.</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Gallery

The National Gallery

Gallery manager

Closing date for applications: 8 October 2025Salary: £28,119 per annum&nbsp;&nbsp;Location: London, St Pancras&nbsp;Contract: Permanent&nbsp;&nbsp;Hours: Full time (36 hours)&nbsp;&nbsp;Grade: C&nbsp;Proposed interview date: 4 and 6 November 2025 Help to build global connections at one of the world's greatest libraries! From diplomatic visits to tours and events, use your organisational skills to coordinate the activities of the British Library's international office.We are the national library of the UK and we are here for everyone.&nbsp; Our shelves hold over 170 million items&nbsp;– a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things. Over the past 8 years, the British Library’s international office has worked with partners around the world to advance knowledge and mutual understanding in a spirit of mutually beneficial reciprocity. This work includes multiple collaborations, projects and relationships with international partners. You can find more information about our work via our website.The British Library's international team is seeking an international office co-ordinator to work with our partners across the world and coordinate the day-to-day activities&nbsp;in our international office. This role will act as a focal point of co-ordination for all international office run activities, such as professional and diplomatic visits, tours, private views and events. Crucial to this role will be your great administrative skills, ability to connect with people, to think on your feet and to work with a variety of people both internally at the British Library and with international partners. Organisation will come naturally to you, and you will be adept at juggling multiple projects and deadlines. We are particularly keen to hear from people with a good experience of communicating across different cultures and good understanding of diversity. You will report to the head of the international office and will be part of a small team of people who are passionate about international relationships and cultural heritage, and who can develop and implement impactful international projects. So, if you want to contribute to connecting libraries and librarians across the world, we want to hear from you! Responsibilities<ul><li>Act as the first port of call for international engagement requests by internal colleagues and external stakeholders</li><li>Proactively manage the coordination of a busy calendar of professional and diplomatic visits to the British Library, ensuring that the highest level of customer service and protocol is maintained at all times. Liaise with teams across May 2020 the British Library to ensure that visitors receive the information and experience they are expecting.</li><li>Compile and draft the full set of documentation required for international visits and engagement, including the production of visit checklists, logging international engagement activities and producing agreed sets of management information on international engagement.</li><li>Coordinate and maintain communications for the International Office, including the International Office corporate webpages, Intranet news items, Wiki spaces, blog posts and social media accounts.</li><li>Continuously improve and manage a comprehensive filing system for all international engagement files on the corporate shared drive.</li><li>Audit and maintain the international contacts database and database of visits and gifts, including following corporate procedures for gift declaration.</li><li>Organise all travel and accommodation bookings for International Office team and, on occasion, for other teams and colleagues</li><li>Provide other proactive administrative and office management support to the head of international, manager - international office and international engagement managers in planning and organising international engagement activities.</li><li>Provide support and co-ordination for other international engagement functions run out of the international office.</li></ul> Knowledge, skills &amp; experienceEssential<ul><li>Experience of working in a co-ordination position as part of a client / customer facing role, dealing with external stakeholders and contacts</li><li>Proven excellent organisational skills, with a track record of successfully meeting tight deadlines to a high standard</li><li>Experience of drafting informative and well-structured documentation, such as reports and briefing papers</li><li>Experience of successfully managing a full diary</li><li>Experience of working well under pressure, prioritising own workload and deadlines accordingly</li><li>Ability to employ discretion, diplomacy and firmness appropriately. Ability to communicate at all levels, and well developed interpersonal skills</li><li>Ability to recognise sensitive or political issues and act accordingly</li><li>Excellent skill in using MS Word, Outlook and Calendar, Excel and PowerPoint</li><li>Excellent spoken and written communication skills and a clear and helpful manner</li><li>Experience of making arrangements for travel, hospitality and accommodation</li><li>Experience of developing and maintaining efficient paper and electronic filing systems</li><li>Clear and precise numerical and financial skills.</li><li>Flexible and adaptable outlook; receptiveness to new working practices</li><li>A team player with an enthusiastic "can do" approach</li><li>A self-starter willing to act on own initiative</li><li>The majority of engagement work is based in St Pancras but liaising with teams in Boston Spa is required</li></ul>Desirable<ul><li>Previous experience of working within a team and providing coordination support is desirable</li><li>Experience of employing good office practice in providing support at senior level</li><li>Experience in customer service and/or a project environment</li><li>A genuine interest in international working</li></ul> Additional informationWhat we can offer you:<ul><li>A competitive salary</li><li>A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade)</li><li>Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period</li><li>25 days holiday</li><li>Full details of employee benefits can be found on our&nbsp;<a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bl.uk%2Fcareers%2F&amp;data=05%7C02%7C%7Cb8cc100c4d634562ca3508ddf1d6b22d%7C21a44cb7f9c34f009afabd1e8e88bcd9%7C0%7C0%7C638932626599210969%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=6libPucDKLT3KdA61%2Bk%2B1Acrg3CQD82vYy7nghl4Z3Q%3D&amp;reserved=0" target="_blank">Careers: Benefits</a> page</li></ul>We are&nbsp;unable&nbsp;to provide sponsorship under the UK Skilled Worker visa for this role.&nbsp;&nbsp; We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.&nbsp;Please make sure that you state in your application that you found this role via Creative Access.

The British Library

International office co-ordinator

Closing date for applications: 24 September 2025 at 11.30pmSalary: £51,750 per annum Are you passionate about creating a workplace where people feel supported and set up to succeed? Lead impactful initiatives that champion learning and development, engage teams and strengthen culture at The National Gallery!At the Gallery, our people are central to everything we do. We believe that when our teams feel supported, connected, and encouraged to grow, great things happen. Our HR department plays a vital role in shaping the culture of the Gallery, providing expertise across recruitment, learning and development (L&amp;D), performance management, and engagement. Our ambition is simple: to make the Gallery one of the best places to work in the sector and beyond.We are now seeking a people development manager to take a lead on developing the skills of our people, both current and future. This role will focus on learning and development programmes, engagement initiatives and culture-enhancing programmes including the launch of an apprenticeship programme—all with the aim of fostering a positive employee experience for all. You will work closely with the head of HR and the wider team to ensure colleagues are supported, cared for, and equipped to succeed in their roles.The ideal candidate will bring curiosity, creativity and a strong understanding of how to foster a culture of learning, growth and engagement across an organisation. You will take a strong learning approach to your role, working with the head of HR to generate new strategic learning ideas and turning them into reality with programmes and initiatives to make a genuine difference to people’s working lives. This is an opportunity to shape how we support and develop our teams, contributing directly to the success and culture of the Gallery. ResponsibilitiesScope of the job:<ul><li>Acting as a trusted advisor and subject matter expert on all aspects of learning and development</li><li>Working with the head of HR on the development of a formalised apprenticeship and traineeship programme, and then responsible for the launching and management of this</li><li>Regular delivery of the Gallery's tailored designed formal manager development programme</li><li>Management of the Gallery's induction programme; ensuring that this is consistent, professional and highly received</li><li>Taking a lead on organisational wide employee engagement initiatives for our people</li><li>Taking a lead on the continuous embedding of our Organisational Values</li><li>In conjunction with the HR payroll and systems manager, developing and establishing the L&amp;D platform on the Gallery's HRIS (currently iTrent)</li><li>Continuously auditing our L&amp;D offer at the Gallery and using data to drive decisions ensuring our programme of training is fit for purpose and identifying skills gaps</li><li>Working with the head of HR, deputy head of HR and HR manager on succession planning; working directly with heads of departments to ensure succession planning is at the forefront of decision making and future planning</li><li>Full management of the substantial organisational wide training budget</li><li>Taking a lead on other learning and development programmes as they arise</li></ul>Key deliverables:<ul><li>Develop and implement learning, development and engagement strategies and interventions aligned with the Gallery's strategic goals</li><li>﻿﻿Conduct regular skills gaps analysis from analysing annual reviews and regular feedback in order to design, procure and deliver high-quality learning and development programmes across the organisation</li><li>﻿﻿Ensure learning opportunities are accessible, inclusive, and aligned with individual and organisational needs</li><li>﻿﻿Develop and deliver initiatives that support manager capability.</li><li>﻿﻿Commission and manage external providers and consultants as required</li><li>﻿﻿Regularly analyse, report and present on OD and L&amp;D data to inform future planning and demonstrate impact</li><li>﻿﻿Management of the organisational training budget, ensuring effective financial oversight and delivery of programmes within agreed limits while ensuring best value for money without compromising on quality</li><li>﻿﻿Regularly engaging with and presenting to all statt on engagement and learning programmes</li></ul> Knowledge, skills and experience<ul><li>Demonstrable experience of working in a learning and development/organisational development lead role</li><li>Demonstrable awareness of and ability to develop and deliver organisational training programmes</li><li>Ability to lead working groups to achieve positive and constructive outcomes</li><li>Ability to communicate effectively and in an engaging manner using a variety of methods</li><li>Ability to use own initiative in response to problem solving</li><li>Works positively with colleagues to develop and enhance team, department and organisation working</li><li>Strong commitment to delivering high quality work</li><li>Excellent presentation skills to engage employees through a positive approach to communication.</li><li>Good organisational skills in order to deliver programmes to time</li><li>Excellent attention to detail</li><li>Excellent presentation skills</li><li>Confident; able to communicate effectively with a variety of stakeholders</li><li>Trustworthy; able to proactively work with minimal supervision to achieve objectives and deliver on expectations</li><li>CIPD qualified or equivalent qualification</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

People development manager

Closing date for applications: 1 October 2025 Join the board of one of the UK's leading art galleries and help shape its future with a focus on artistic excellence, sustainability and community impact.Since opening in 2011, The Hepworth Wakefield (THW) has established itself as one of the most successful public art galleries in the UK, enjoying an outstanding reputation, critical acclaim for its exhibitions and growing art collection, and broad audience engagement and reach. Now in our second decade, we are focused on new and inspiring strategic priorities that have artistic excellence and environmental and financial sustainability as core objectives. These priorities are supported by a robust business plan that will ensure our long-term financial security.&nbsp;It is an exciting time to join us as we work with our new neighbours, Tileyard North, to establish Wakefield Waterfront as a vibrant community of creative industries, art, music, and hospitality for the benefit of all our visitors. We have secured Levelling Up funding for two important capital projects – a Garden Workshop &amp; Yard, and a new playground – which will enhance our relationship with our local communities and offer new commercial opportunities. We continue to work with our peer organisations Yorkshire Sculpture Park, Henry Moore Institute and Leeds Art Gallery to deliver Yorkshire Sculpture International (YSI) in 2027. YSI is a core pillar of both Wakefield and West Yorkshire’s Destination Management Plans to enhance tourism in our region and reinforce Wakefield’s position as the capital of sculpture in the UK.We are now looking for new trustees to join our board and share their skills and experience to help us develop and build on our achievements as a significant, valued and resilient organisation. Areas of expertise we are particularly interested in adding to our Board, though not exclusively, include:<ul><li>Fundraising and philanthropy in the cultural sector</li><li>Legal expertise</li><li>Finance</li><li>Digital systems</li></ul> The trustees will<ul><li>Act in the best interests of THW, operating within the law and according to the governing documents of THW, as well as abiding by its policies and procedures</li><li>Support the vision and mission of THW to be recognised as one of the world’s leading art galleries, creating unforgettable art experiences for all, while inspiring positive change locally</li><li>Be an advocate and champion for THW, promoting awareness of the museum and its fundraising activities, including your networks</li><li>Be a representative of the organisation with stakeholders</li></ul> Additional informationTime commitment: approximately 12 days per year (4 Board meetings + events + regular engagement)Terms of appointment: trustees are appointed for an initial two or three-year term. This is a voluntary and unremunerated position.For more information and details of how to apply, please visit our website via the 'Apply' button. We are committed to improving diversity across our organisation, and in the interests of improving board diversity, we would particularly welcome applications from candidates who are under-represented within the arts sector.Please state in your application that you found this role through Creative Access.

The Hepworth Wakefield

Trustee

Salary: £28,119 per annumTerm: Fixed-term for 18 monthsHours: This is a full-time role but we will consider candidates who would prefer a job share.&nbsp;Location: St Pancras with some occasional work outside of standard working hours &nbsp;The British Library's International Team is seeking an International Skills Exchange and Governance Coordinator to support our international skills exchange projects and coordinate the day-to-day activities relating to the governance of the international office strategy.&nbsp;Over the past 8 years, the British Library’s International Office has worked with partners around the world to advance knowledge and mutual understanding in a spirit of mutually beneficial reciprocity. This work includes multiple collaborations, projects and relationships to deliver skills and knowledge exchanges with international partners. You can find more information about our work via our website: <a href="https://www.bl.uk/about/international" target="_blank">https://www.bl.uk/about/international</a>&nbsp;&nbsp; &nbsp;The role&nbsp;You will act as a focal point of co-ordination for international skills exchange activities run through the International Office, both at the British Library and at partner organisations in the UK and abroad. You will coordinate a number of annual special events with international networks, such as seminars, webinars and conferences.&nbsp;You will also provide high quality administrative and co-ordination services for the International Strategy group and regional programme boards, and manage all organisation and correspondence in relation to these.&nbsp;You will report to the Head of the International Office and will be part of a small team of people who are passionate about international relationships and cultural heritage, and who can develop and implement impactful international projects.&nbsp;So, if you want to make a meaningful impact, creating skills and knowledge exchanges that support libraries and archives across the world, we want to hear from you!&nbsp; &nbsp;About you&nbsp;We are looking for a proactive, highly organised candidate, with diplomatic skills. Crucial to this role will be your ability to connect with people, to think on your feet and to work with a variety of people both internally at the British Library and with international partners.&nbsp;Organisation will come naturally to you and you will be adept at juggling multiple projects. You will also have good experience in minute-and note taking, as well as writing well-structured documentation, such as briefing papers.&nbsp;We are particularly keen to hear from people with a good experience of communicating across different cultures and good understanding of diversity. We are looking for an excellent communicator who recognises the value of collaboration, working well with colleagues at all levels.&nbsp;&nbsp;We particularly welcome applications from Black, Asian, mixed race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.&nbsp; &nbsp;ApplicationApply on the British Library website via the Apply buttonClosing date: Sunday 21st September 2025&nbsp;Interview date: Wednesday 8th October (afternoon) and Friday 10th October (all day) – Interviews will be held in-person in at our London site in St Pancras.&nbsp; &nbsp;About us&nbsp;As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present, we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.&nbsp; &nbsp;What we can offer you&nbsp;<ul><li>A competitive salary.</li><li>A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade).</li><li>Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period.</li><li>25 days holiday.&nbsp;</li></ul>Full details of employee benefits can be found on our <a href="https://www.bl.uk/about/careers" target="_blank">Careers: Benefits page</a>.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

5 Museums, Galleries and Libraries Opportunities