Account manager

Location: Ford Creative, Unit 7.06 Deco Building, The Paintworks, Bristol, BS4 3EH

Salary: £25,000–£30,000 per year (depending on experience)

Working hours: Hybrid – 3 days in-office, 2 optional WFH

Ford Creative is seeking a detail-oriented and communicative account manager to join our friendly and adaptable team. 

In this role, you’ll serve as the primary point of contact for clients, ensuring their needs are met with professionalism and precision. Working closely with our creative team, you will manage projects from inception to completion while maintaining our high-quality standards.

Key responsibilities

• Act as the primary liaison between clients and internal teams.
• Manage client requests, ensuring clarity and timely communication.
• Oversee project timelines, deliverables, and budgets within creative production processes.
• Write, proofread, and edit client-facing documents, proposals, and presentations.
• Support the team in planning and executing creative projects.
• Managing the studio workflow and scheduling.
• Ensure quality control and meticulous attention to detail across all deliverables.

Knowledge, skills and experience

Essential

• Proficiency in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook).
• Exceptional communication skills with experience managing client relationships.
• Strong writing and proofreading abilities.
• A keen eye for detail and a commitment to delivering high-quality work.
• Understanding of creative production processes.
• Project or account management experience within the creative industry.

Desirable

• Experience in social media management.
• Marketing knowledge or experience.

What’s in it for you?

• A competitive salary based on experience (£25,000–£30,000).
• A positive, friendly, and supportive work environment.
• Flexible working options (up to 2 days remote working).
• Long-term development opportunities, including training.
• Room for growth with potential progression into a senior client services role.
• Opportunities for international travel.

How to apply

• If this sounds like the perfect role for you, please send your CV and a cover letter detailing your experience and why you’d be a great fit for the role by clicking the 'Apply' button.

Join Ford Creative and help us deliver exceptional creative solutions while growing your career in a supportive and dynamic environment!

The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.

We welcome and encourage applications from candidates who are under-represented in the creative industries. 

Please state in your application that you found this role through Creative Access.