Administration assistant

Closing date: 23rd February 2025

Salary: £22,535 - £24,338 per annum depending on experience

Dive into the world of live events with this exciting admin role!

STAR is the self-regulatory body for the UK live events ticket industry. Our Code of Practice sets high standards for customer service and information for members, including major ticketing companies. We also offer an approved alternative dispute resolution service.

The Administration Assistant’s role will be split between providing comprehensive administrative support to the work of STAR alongside contributing to STAR’s role as an approved body for Alternative Dispute Resolution (ADR). This role involves managing communications, website updates, membership administration, and coordinating various meetings and events as well as helping resolve consumer disputes with STAR’s members, particularly when additional resource is required in this area.

The ideal candidate will be detail-oriented, with excellent organisational skills, and capable of managing multiple tasks efficiently. This position requires a proactive individual who can work independently while maintaining a high level of accuracy and professionalism.

Knowledge, skills and experience

• Proven experience in an administrative or executive assistant role. 
• Good IT skills with an aptitude for learning more. 
• Strong communication skills, both written and verbal.
• Excellent organisational and time-management abilities.
• Familiarity with social media platforms and experience in managing business accounts.
• Experience in membership or customer relationship management is an advantage.
• Attention to detail and a high level of accuracy in work.
• Ability to work independently and handle multiple tasks simultaneously.

We welcome and encourage applications from candidates who are under-represented in the creative industries. 

Please state in your application that you found this role through Creative Access.