Creative Access


locationLondon, UK
ExpiresExpires: 23/06/2024
Outreach / Partnerships / Community Engagement
Application RestrictionsBlack, Asian and Ethnically Diverse | Disabled | Lower Socio-Economic Status | Undergoing gender reassignment

Closing date for applications: 23rd June at 11.59pm

Salary: £24,000 per annum

Location: Hybrid (2-3 days in office per week)

Working hours: 10am-6pm or 9am-5pm, Monday to Friday (with some evening and weekend working - time off in lieu is offered)

Start date: July/August 2024

Term: 12 months fixed-term


Support the English National Opera in its impactful programmes across schools, communities and creative health in this entry-level role. 

The English National Opera is the national opera company dedicated to one simple aim: creating extraordinary encounters with opera, on stage and beyond. In the words of its founder Lilian Baylis, it is the opera company for everyone.

ENO Engage is the Learning & Participation department of the ENO. It exists to open up new possibilities for opera in people’s lives. By turning the art form sideways, upside down and inside out, the team reinvents it as a tool for social impact and change. They do this by delivering immersive, playful programmes that surprise, inspire and connect people; creating meaningful opportunities that support wellbeing, learning and skills development.

In this role, you will work across different programme strands, including School, Community and Creative Health programmes. As part of the role, you will provide coordination and administrative support to Programme Managers and Coordinators across a range of ENO Engage projects, such as Finish This, ENO Breathe, Discover Opera Days, Relaxed Performances, Schools & Community Memberships. You can find out more about these projects on the ENO's website.


Key activities 

You will be responsible for the administration of a range of learning and participation projects. You’ll work closely with all members of the ENO Engage team and staff in other departments of the Company, as well as artists and individuals from across the sector. These will include freelance artists, partner organisations, school groups and community groups. You will:

  • Manage administrative processes and arrange logistics for the smooth running of programmes, events and team planning. This could include making room bookings, creating welcome packs, communicating with other ENO departments about technical or logistical needs, booking freelance staff for events, ordering materials and equipment, coordinating catering, and arranging travel and accommodation.
  • Work to improve ENO Engage systems and ways of working, including thinking about how Equality, Diversity and Inclusion can be better embedded in everything we do and that all DBS (Disclosure and Barring Service) and Child Protection checks are administered correctly.
  • Take accurate minutes and key actions from meetings and circulate information by email afterwards.
  • Maintain efficient financial systems including keeping accurate records for budgets, filing and monitoring expenses, issuing purchase orders for payments, processing invoices and reconciling team credit card expenditure.
  • ​Carry out monitoring, evaluation and data gathering for projects to support with funding requirements.
  • Support with Dress Rehearsal and ticket night offers, promoting these to schools and community groups, communicating with box office to book in groups, and being present to support group visits.
  • Support Programme Coordinators to keep websites up to date.
  • Observe session delivery, taking part in sessions and communicating any feedback to Programme Coordinators and Managers. 


What we are looking for

We prioritise passion and practical skills over formal academic qualifications for this position, and there are no specific academic requirements. We’re looking for someone who has:

  • An interest in the arts and social change, and in working to make the creative industries more accessible to people who are historically under-represented.
  • A willingness to work in a range of community and educational contexts.
  • A sense of fun and a can-do attitude.
  • A team player who enjoys collaborating with others.
  • Good written and verbal communication skills, with the ability to communicate effectively and with care with children, young people and adults from a range of backgrounds.
  • Flexible and adaptable to change.
  • Organisational and administrative skills, with an attention to detail and good time management skills.
  • Good IT skills (Microsoft outlook, word, excel, website editing and email systems).


To apply

  • Log in to your Creative Access account or register today to apply for this opportunity
  • Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
  • Once submitted, you can no longer amend your application, so proof-read carefully
  • Do not contact the company directly
  • Please email any queries about this role to Creative Access at this address:


This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people, those undergoing gender reassignment / transitioning and individuals from lower socioeconomic backgrounds.

The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

Level of experience

  • Entry