Audience and artist engagement trainee

Closing date for applications: Sunday 27th July at 11.59pm

Salary: London Living Wage

Duration: 6 months

Working hours: Part Time, 3 days a week (exact days tbc, but our core office ours are between 9am – 6pm, Monday – Friday)

Location: Shoreditch Town Hall, London

Start date: 1st September 2025

Want to learn how a multi-artform venue develops, supports, and delivers its artistic programme while growing and engaging its audiences? This 6-month placement offers a meaningful and enriching introduction to arts administration, audience development, and creative producing on a part-time basis.

Shoreditch Town Hall is a leading cultural, community and live events space housed in one of the grandest former civic buildings in the capital. Comprising over 48,000 square feet across 70 individual rooms, the Grade II listed Town Hall is the largest multi-artform venue in Hackney and more widely used today than at any other point since being set up as a Charitable Trust in 1998.

The Town Hall presents a year-round cultural programme of progressive theatre, music, dance, circus and talks, as well as hosting numerous live event hires ranging from documentary film premieres to tech conferences. The Town Hall supports artists by providing in-kind space for rehearsals and R&D residencies, and a permanent Artists Workspace where creatives can take advantage of a free desk space for administrative work. The organisation collaborates with a range of local partners to deliver an extensive community and engagement programme.

The audience & artist engagement placement will support Shoreditch Town Hall’s cultural programme, marketing campaigns and live events through a variety of administrative, producing, and communications tasks. The role will rotate across departments and is designed to offer broad insight into how creative projects are delivered, communicated and experienced in a professional arts venue.

The trainee will rotate across key teams (marketing, cultural programme, events, and operations) and undertake tasks that range from project coordination and artist support to content creation and audience engagement. They will attend team meetings, help coordinate artist initiatives such as our rehearsal space schemes, and contribute to audience development campaigns and blog content. This placement aims to equip the trainee with practical skills, confidence, and clarity about career pathways in the arts, particularly arts marketing, cultural programming and events.

Key activities

• Supporting artist-focused initiatives, such as the Local Lounge and Last Minute Rehearsal Space scheme
• Supporting audience engagement initiatives, including data gathering and campaign planning
• Assisting with artist communications and mailing lists
• Drafting blog content, email newsletters and social media copy with guidance from the marketing officer
• Attending and minute-taking in meetings
• Assisting with project timelines, event logistics, and event setups
• Participating in the Green Gang working group
• Supporting admin tasks relating to HR and general office management
• Assisting with enhancing the audience experience in our Grade 2 listed building
• Attending at least two performance or events throughout the 6 month placement, with reflection notes

What you will learn

• Understanding audience development, marketing strategy, and digital content creation in a live arts setting
• The foundations of producing and engagement in a cultural context
• Project coordination and artist liaison
• Writing for digital platforms and marketing tools
• Using software like Spektrix (ticketing), Artifax (scheduling), Microsoft Office and SharePoint
• Attending and contributing to meetings in a professional context
• Customer service and reception skills
• HR and policy basics
• Sustainability and access practices
• Learning about audiences and requirements in running an historic building
• Critical reflection through a self-led mini project

What you will bring

• A genuine passion and enthusiasm for theatre, live performance, or cultural events
• Demonstrable interest in arts management, producing, or marketing
• An ability to work independently and collaboratively
• Excellent written and verbal communication skills
• Good attention to detail and time management
• An eagerness to learn and develop new skills
• Pass for Maths and English GCSE (or equivalent)

To apply

• Log in to your Creative Access account or register today to apply for this opportunity
• Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
• Once submitted, you can no longer amend your application, so proof-read carefully
• Do not contact the company directly
• Please email any queries about this role to Creative Access at this address: recruit@creativeaccess.org.uk

This opportunity is open to Black, Asian and ethnically diverse candidates.

This role is part-funded by the Mo Siewcharran Memorial Fund which support internships for young talent from ethnicities that are under-represented in the theatre, publishing and music industries.