Classes & Courses trainee

Closing date for applications: 10th March at 11.59pm

Salary: £23,806 (equivalent to net amount earning £13.55 per hour)

Duration: 12 months

Start date: April 2025

Working hours: 40 hours per week (including 1 hour lunch break per day), Tuesday – Saturday.

Gain experience in the administration and coordination of dance programmes for adults and children in this role with The Place. 

The Place, London’s creative powerhouse for dance development, has been leading the way in dance training, creation and performance for over 50 years. In a changing landscape, their mission for the future remains steadfast: they are powering imagination through dance, championing new ideas, embracing risks and creating optimal conditions for dance artists and enthusiasts to realise their full potential.

The Classes & Courses Trainee assists the Classes & Courses team with the day-to-day administration of The Place’s Classes & Courses Programme.

Working closely with the Programme Manager, Assistant Manager (Children & Youth) and Adult Programme Officer, you will gain experience in the administration and coordination of recreational dance programmes for both adults and children.

You will have the opportunity to liaise with a wide range of participants, teachers, artists, and musicians, all of whom bring a wealth of enthusiasm and knowledge to our Classes & Courses programme. You will develop your customer service and administrative skills and expand your knowledge of marketing strategies for recreational dance. 

What you'll be doing

• Provide a point of contact for all telephone, email and in-person enquiries relating to the Children and Youth Dance Programme, and Adult Dance Programme
• Take Classes & Courses team meeting notes and update agendas with actions and any relevant information
• Act as the point of contact for bookings and general enquiries relating to the programme via phone, email, and in person
• Track attendance for Children & Youth programme and communicate closely with the Assistant Manager regrading consistent absences
• Assist in the finding of cover for teachers, musicians and teaching assistants in liaison with the Assistant Manager (Children & Youth) and Adult Programme Officer including updating termly cover log document
• Work closely with Marketing team to proof-read webpages before each activity general sale opens
• Assist Rehearsal Directors with the off- and on-site performances of our youth and adult dance companies as appropriate
• Report any safeguarding concerns to Assistant Manager (Children & Youth) and Programme Manager or a safeguarding officer in line with The Place’s safeguarding policies and procedures
• Assist in Health & Safety and evacuation procedures.

What you'll learn

This trainee will learn a variety of different transferrable skills surrounding the running of a busy and diverse dance programme, including:

• Administrative skills
• Customer service
• Working with Artists
• Safeguarding
• Health & Safety
• Marketing.

What we're looking for

• Knowledge of the dance sector and/or dance education
• Excellent communication skills
• Ability to problem solve
• IT skills
• Experience of working with a broad range of age groups
• Customer-facing work.

Working hours are as follows:

• Tuesdays 12:30pm - 8:30pm
• Wednesdays 10am - 6pm
• Thursdays 10am - 6pm
• Fridays 10am - 6pm
• Saturdays 8am - 4pm

To apply

• Log in to your Creative Access account or register today to apply for this opportunity
• Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
• Once submitted, you can no longer amend your application, so proof-read carefully
• Do not contact the company directly
• Please email any queries about this role to Creative Access at this address: recruit@creativeaccess.org.uk

This opportunity is open to individuals from groups that are under-represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under-represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.

The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.