Digital supply chain coordinator - DK digital product

Closing date for applications: 11th January 2026

Salary: up to £30,000 depending on how your skills and experience align to the role, plus bonus and benefits

Are you a detail‑driven problem solver with a talent for keeping workflows running smoothly?

DK is the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family. We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge.

DK is looking for a digital supply chain coordinator to join our global publishing operations team. This is a key role at the heart of our digital publishing process, ensuring our ebooks reach retailers worldwide on time, in the right format, and with flawless metadata. If you enjoy unravelling challenges, working with large datasets, and spotting and fixing issues before they become problems, this could be the perfect role for you. In this role, you’ll be the link between our publishing teams, technology providers, and retail partners, monitoring data feeds between our systems and online retailers, swiftly investigating and resolving any issues. You’ll upload and deliver ebook files, keep our catalogues accurate through regular audits, and respond to queries from across the business. You’ll also coordinate data releases to align with key announcements.

We’re looking for someone highly organised and resilient under pressure, with exceptional attention to detail and clear, confident communication skills. You’ll have experience working with large datasets in Excel or Google Sheets and a methodical approach to problem solving. Knowledge of systems such as Biblio and CoreSource, ONIX metadata, or experience liaising with retailers would be an advantage, but most important is your technical aptitude, curiosity, and willingness to learn.


Responsibilities

At DK, you’ll work with digital products that reach millions of readers, collaborate with passionate colleagues, and help shape processes that make a lasting impact. You’ll be involved in every stage, from initial file delivery through to publication, gaining a holistic view of how digital books are produced and delivered. This is an excellent opportunity for someone eager to make a meaningful impact in digital publishing and to play a crucial role in delivering DK’s award‑winning content to a worldwide audience. Working from the office a minimum of three days a week, you’ll join a supportive, collaborative team environment. If you are motivated by process, efficiency, and precision, we encourage you to apply.

• Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards
• Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes
• Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors
• Identify bottlenecks, implement efficiencies, and document best practices to improve workflows
• Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence

Additional information

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• 60% discount on company books
• Cycle to work scheme and discounted gym membership
• Shopping discounts
• Flex Fridays (1pm Finish*)
• Up to 30 days remote working from abroad - *subject to certain criteria being met.
• And we plant a tree for every new employee to our business

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.

Please include in your application that you found this role through Creative Access.