Duty support technician

Closing date: 17th November 2024

Salary: £33,364 per annum

Become the go-to tech expert behind Southbank Centre’s events—ensuring every detail runs safely, smoothly, and flawlessly.

We are currently looking for Duty Support Technician to join our Production team on a full time, permanent basis. 

Under the overall direction of the Head of Technical Production with direct line management under the Technical Manager, the successful candidates will play a significant role in the production team in implementing the technical requirements of promoters, artists and other key stakeholders to ensure a safe, smooth and professional presentation of the technical requirements of each event wherever Southbank Centre activities are taking place.

Role objectives

• To undertake daily checks and servicing of venues and breakout rooms across the site, ensuring equipment is in good working order.
• To carry out first line maintenance of all in-house production related technical equipment and advise upon replacements, upgrades, specialist repair etc. as necessary
• To undertake training as directed to improve skills base or meet other Southbank Centre operational requirements

What we're looking for

• Someone who works with a pro-active, flexible and helpful attitude
• The ability to work calmly under pressure, multitask and prioritise
• A team player with excellent interpersonal skills and capable of taking sole responsibility, when required
• Self motivated to acquire new skills and technical knowledge within theatre / live events
• A strong commitment to safe working practices
• Experience of working in a technical capacity especially in a maintenance environment
• The ability and willingness to support apprentices and other individuals undertaking training with the department
• Able to demonstrate an understanding of and commitment to the role that diversity and inclusion play in the activities of the Southbank Centre as a whole and in the work of this particular job

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Benefits & perks

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
• 22.5 days annual leave, plus bank holidays
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Season ticket loan

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. 

Please state in your application that you found this role through Creative Access.