Closing date for applications: 15 August 2025
Job type: Freelance
Salary: £15.00 per hour
Expected hours: 3 – 8 per week
Schedule: Evenings, Monday - Sunday, with occasional weekend matinee work
Location: London in person (required)
Reports to: Head of production
Create enjoyable guest experiences and support inspiring live events across London in this flexible role.
Founded in 2013 with a conviction that big ideas belong on the world’s greatest stages, How To Academy’s live shows fuse glamour, intelligence and the highest production values to raise the bar for public spoken word events. Our past guests include world leaders like Bill Clinton and Jacinda Ardern, business leaders including Bill Gates and Eric Schmidt, and cultural luminaries from Natalie Portman and Emma Watson to Ai Weiwei and Patti Smith. Headquartered in London, we operate across the UK and USA, and work with partner organisations to bring How To Academy shows to Europe, Australasia, and beyond. And with a flagship podcast (3m+ downloads) and one of the most popular YouTube channels owned by a live events organisation anywhere in the world, we amplify new thinking after the curtain falls.
Made up of passionate, ambitious team-players from across the creative industries, How To Academy believes a great idea can come from anywhere and anyone. We will go the extra mile and take creative risks to ensure we deliver events that are innovative, engaging and culturally relevant. Come and join our creative, friendly, motivated and supportive team.
Responsibilities
- Provide exceptional guest services and ensure a positive experience for all event attendees
- Greet guests upon arrival and assist with ticket scanning or registration
- Direct guests inside the venue and assist with finding their seats
- Hold a handheld Microphone for audience Q&A
- Support with book signings and queues
- Answer questions and provide information about the event, venue, and facilities
- There will also be opportunities for ushers to be considered for additional paid opportunities
Knowledge, skills and experience
- Good customer service skills and a friendly, approachable demeanour
- Strong communication and interpersonal skills
- Availability to work evenings
- Professional appearance and conduct at all times
- No uniform required
Send a CV and cover letter outlining why you would be ideal for the role by clicking the 'Apply' button.
A Culture of Equality and Creativity
Our culture at How To Academy is valued by our employees, and is the key to why people join us, stay with us and thrive with us. We are dedicated to continuous improvement and self-reflection and central to this goal are our commitments to inclusion, the environment & sustainability and employee wellbeing.
We strive to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space. We are committed to equal opportunities and to building a more inclusive team that reflects the communities we serve.
Please state in your application that you found this role through Creative Access.
Level of experience
- Aspiring