Creative Access
Fundraising officer

Fundraising officer

remoteHybrid | Remote
ExpiresExpires: 29/05/2024

Closing date: 29th May 2024 at 10am

Salary: £30,500, pro rata

Contract: Part-time (21 hours per week), permanent role

Location: The role can be home or office-based (London or Manchester), or hybrid


Help nurture donor relationships, uncover new opportunities, and transform lives through the arts in this exciting role.

Arts Emergency are looking for an enthusiastic person to join our dynamic Fundraising & Marketing team. 

Arts Emergency provides 16-25 year olds in London, Greater Manchester, Merseyside and beyond with a trained mentor working in their field of interest. Mentors help Young Talent set goals, explore their passions and make decisions about higher education, training and careers.

This role focuses on thanking and looking after our large network of donors (1600+ monthly donors and many more one-off donors). As Fundraising Officer, you will be the first line of support for fundraising enquiries and be responsible for updating the fundraising database, thanking all new donors and conducting research into new funding opportunities. It’s a very rewarding post, in which you’ll interact with lots of interesting and generous people, and play a role in transforming young people’s life chances. 

You’ll work particularly closely with our Head of Fundraising, Fundraising Manager, Marketing Manager, and the wider Arts Emergency team around the country.



  • Provide first-line support for all fundraising enquiries and ensure they are followed up appropriately and in a timely manner
  • Ensure the fundraising database and Gift Aid declarations are up to date
  • Support the Head of Fundraising in preparing income reports
  • Send thank you emails and post packs to donors at all levels, and keep the website up to date with donor recognition
  • Coordinate donor relationships and user experiences within Arts Emergency for regular and one-off donors and for community fundraisers
  • Conduct detailed, ongoing research into new funding opportunities and prospective supporters
  • Support the Finance team with income administration
  • With the wider team, design a schedule of innovative donor events and coordinate preparation
  • Contribute to donor communications on social media
  • Undertake any task that may be requested from time to time that may be consistent with the scope of this post
  • Maintain the ethos and values of Arts Emergency


Knowledge, skills and experience

  • A good grasp of general fundraising principles and best practice in fundraising from a variety of audiences (e.g. Individuals, Communities, Major Donors, Corporates)
  • A good understanding of diversity and access issues within the cultural industries or state/higher education
  • Experience of working in a fundraising environment
  • Experience of donor stewardship and relationship fundraising
  • Experience of prospect research and  event coordination
  • Strong IT skills including Microsoft Office programs and CMS databases
  • Good administrative and organisational skills
  • Great interpersonal and relationship-building skills
  • Great writing skills, with the ability to communicate clearly and emotively
  • Time management skills – the ability to work to deadlines and able to balance several priorities at once
  • Excellent attention to detail and accuracy, ensuring tasks fully meet the brief


Arts Emergency is committed to being a welcoming and inclusive organisation. We’re dedicated to social justice and making the arts and humanities equitable for all. We help our volunteers to address the structural inequalities in the cultural and creative industries, and use our voice to influence gatekeepers to make real, long-term changes.

When we recruit we will always: show the salary, pay a living wage, and won’t demand a degree as an essential criteria (unless a specific qualification is required for a role). We particularly welcome applications from disabled people, LGBTQIA+ people, Black, Asian and minority ethnic candidates.

We are committed to the employment and development of disabled people. We guarantee to interview anyone with a disability whose application meets the person specification for a post.

Please state in your application that you found this role through Creative Access.

Level of experience

  • Mid-Level

Required languages

  • English

Required skills

  • general knowledge
  • MS Excel
  • MS Powerpoint
  • MS Office
  • MS Word