Operations assistant (12-Month FTC)

Closing date for applications: 2 September 2025

Salary: £27,000 per annum

Reporting to: Operations & inventory director

Location: 5th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZ

Working pattern: Hybrid - minimum of two days per week in the office; up to three days per week working from home

Department: Operations

Step into the heart of publishing operations and help keep the stock and systems behind great books running smoothly.

We are seeking a proactive and detail-oriented operations assistant to support the smooth running of our inventory operations and contribute to wider team tasks. This role is essential in maintaining accurate stock management, supporting Amazon operations, and providing administrative support across the operations team. The ideal candidate will be organised, adaptable, and confident working across multiple systems with various stakeholders.


Responsibilities

• Assist the inventory manager with daily stock administration and system updates
• Work with our distributor and internal teams to resolve issues
• Raise, monitor, and follow up on stock reserves and allocations
• Handle ancillary stock requests
• Respond to internal stock queries and update stakeholders on timelines or stock availability
• Support with reprint requests and stock replenishment tracking
• Provide support to the wider operations team as needed, especially during busy periods or staff absences
• Monitor shared inboxes and ensure timely responses
• Monitor due releases

Knowledge, skills and experience

• Knowledge of warehouse or logistics processes is desirable, but not essential
• Proficient in Microsoft Excel (intermediate to advanced level), including data analysis tools, formulas, and pivot tables
• Strong organisational and time management skills, with the ability to prioritise tasks effectively
• Excellent problem-solving abilities and attention to detail
• Clear and effective communication skills to collaborate across multiple teams
• Previous experience in a publishing or retail operations environment is a plus, but not essential

Company Benefits

• Private health insurance
• Holiday purchase scheme
• Contributory pension scheme
• 28 days holiday plus bank holidays
• Lively social committee hosting regular events
• Group life cover - including 24-hour GP service
• Company-funded gym membership for all trade staff
• Comprehensive staff training and mentorship programmes
• Flexible working and flexible hours from day one of employment
• Additional holiday allowance accrued for long service – and a full bonus week of holiday to celebrate your 10th year at BBUK
• Enhanced family leave - with equal six months’ paid leave for all new parents
• Employee assistance programme available to all employees and their families
• Dedicated volunteering hours each year to support charities promoting literacy and reading for pleasure
• Cycle to work scheme with bike storage and changing facilities on-site at our London HQ
• Wellbeing programme and daily benefits such as fresh fruit and porridge in the office

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please state in your application that you found this role through Creative Access.