Property administrator

Closing date: 22nd September 2024

Salary: £27,352 to £29,000 per year

Become a property administrator at Southbank Centre and support a diverse team managing our iconic estate.

We are a busy department responsible for maintaining the Southbank Centre estate and the department includes the following functions: Facility, Health & Safety, Security, Sustainability, Projects, and Planning.

This role will report to the Head of Health & Safety, and Security but will support the wider department providing administrative support over different areas.

This role is perfect for an experienced administrator looking to expand their knowledge of H&S and Security and Property Management, with the opportunity to work on various responsibilities and projects.

Responsibilities

• To provide comprehensive administrative support to the Property Team including diary management, finance and Health & Safety, Security and Facilities database administration
• Prepare regular statistical reports for meetings in a compelling way
• Take the lead with internal communications: Drafting internal comms on Property Group achievements, microsite, and communicate with diary planning on the Property Group activities and proposed tasks
• Develop and maintain positive working relationships with other departments, stakeholders, and external partners
• Diary management for Security and Facilities, ensuring the property projects are properly uploaded on the event diary system
• Contractor management such as obtaining the security passes, managing their documentation, arranging their arrival on site, responding to queries

Finance administration

• Raise purchase orders
• Respond to payment requests
• Ensure event security and site security invoices are processed on a weekly basis
• Work closely with internal teams to ensure that funds are allocated to the right event type

General

• Ensure personal understanding of and adherence to all Southbank Centre Policies
• Maintain working relationships with colleagues, working to continually improve the profile of the team and the department
• Provide and promote the highest level of customer service, dealing with staff and contractors' queries in a professional and courteous manner
• Manage workload proactively, to ensure tasks are completed in a timely manner and to the highest standards, according to priority, being mindful of budgetary constraints
• Actively participate in meetings and forums where required (internal and external), contributing to and initiating ideas for the development of the department
• Ensure that all compliance documents and records are efficiently uploaded
• Maintain strict confidentiality regarding all matters of the Company’s affairs, especially when supporting investigations
• Able to demonstrate an understanding of and commitment to the role that diversity and inclusion play in the activities of the Southbank Centre as a whole and in the work of this particular job
• Any other duties as reasonably requested by your line manager and or Head of Department

Knowledge, skills and experience

• Ability to work autonomously or as part of a team
• Able to demonstrate a positive and proactive approach to work
• Able to demonstrate initiative with the ability to problem solve and troubleshoot
• Able to effectively communicate at all levels and the able to handle challenging situations and people
• Capable of striving to achieve results at the highest standard
• Able to demonstrate a working knowledge of IT and numerical skills: Excel pivot table analysis is essential and a working knowledge of DAX is desirable
• Able to learn quickly and keen to broaden personal skills and knowledge
• Process-driven and has the ability to balance and prioritise a busy workload
• Continuously seek ways to improve personal, team and business performance

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.

Benefits & perks

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model is available after the first three months in the role (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

To learn more about this role please download the attached Job Description.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

Please state in your application that you found this role through Creative Access.