Sales assistant - DK UK Sales

Salary: up to £28,500 depending on how your skills and experience align to the role, plus bonus and benefits

Location: London

Gain insight into the commercial side of publishing, helping support the sales performance of DK’s internationally bestselling titles.

DK is a global publisher of internationally bestselling authors and illustrators across fiction, non-fiction, adult and children’s publishing. We have been pioneering ways to bring knowledge and adventure to people around the world for over 50 years.

Are you an enthusiastic team player with excellent communication skills and commercial awareness? We are looking for a Sales Assistant to join our busy Retail channel within the DK UK Sales department, and be a key member of our team.Duties will include full administrative support to the team with a range of tasks, including meeting preparation involving liaising with internal departments to secure materials, gathering and ordering samples and putting together presentations using PowerPoint and Google Slides.

Other responsibilities include:

• Daily order processing including communication with our customer service and warehouse teams
• Completing title submissions grids.
• Running sales reports using Power BI, SAP and Nielsen Bookscan.
• Collating marketing and PR information.
• Responding to customers’ communication, monitoring competitor activity, and other tasks to enable the team to achieve the channel sales targets.
• The ability to prioritise a varied and demanding workload is essential.

Who we are looking for

• The role is also responsible for management of the Sales Inbox and ad hoc small sales, so we are looking for someone proficient at dealing with customers face to face, on screen and on the phone, with excellent written and verbal presentation skills.
• The role requires someone who can demonstrate a confident, positive and professional approach in managing relationships with key colleagues across all DK departments and with a variety of external contacts at all levels of business.
• We are looking for someone who is highly organised with a can-do attitude, good system skills, a strong eye for detail and the ability to problem-solve, multi-task and stick to deadlines.

If you have a passion for publishing, great relationship building experience, are a good team player and are commercially aware and driven then this could be the role for you.

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• 70% discount on company books
• Cycle to work scheme and discounted gym membership
• Shopping discounts
• Flex Fridays (1pm Finish*)
• Up to 30 days remote working from abroad*

*Subject to certain criteria being met.

And we plant a tree for every new employee to our business

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.