Sales operations lead

Closing date for applications: Friday 17th January 2025

Contract: Fixed term contract for 12 months (maternity cover)

Location: Hybrid with at least 3 days/week in our London office

Start date: Ideally from February 2025

Work with a renowned literary publisher, coordinating sales operations, logistics, and international partnerships while honing organisational and analytical skills.

Faber is a leading independent literary publisher. We publish a diverse range of high-profile authors such as Sebastian Barry, Anna Burns, Tsitsi Dangarembga, Akwaeke Emezi, Kazuo Ishiguro, Orhan Pamuk, and Sally Rooney, and we have a backlist containing the works of T. S. Eliot, William Golding, Seamus Heaney, and Sylvia Plath, among many others.

The Sales Operations department is looking to recruit a Sales Operations Lead on a fixed term 12-month contract. The successful candidate will be required to work as part of the busy sales team in support of Faber and the Independent Alliance.

Responsibilities

This role involves all aspects of sales operations and distribution, across all publishers represented by the Faber sales dept and across various distribution warehouses. The role holder will liaise closely with the account managers to ensure that all customer distribution and invoicing needs are met. 

Responsibilities will include preparing sales reports for the UK and International sales teams, processing orders, co-ordination of Conferences, Book Fairs and signed stock, liaising closely with 3rd party publishers, monitoring logistics across 3 warehouses and responding to ad hoc queries and requests. T

he person in the role will be the key contact for external communication with Independent Alliance client publishers, international sales partners and our Distribution services team at HarperCollins (credit and customer services).

Knowledge, skills and experience

We are looking for a book lover with proven administration skills, excellent organisational and interpersonal skills, a good eye for detail and strong numeracy skills. Strong working knowledge of Excel is essential.

Our benefits include:

• Access to Faber titles (including regular staff book clubs), discounted Independent Alliance titles, discounted Faber Academy courses
• Minimum of 28 days’ holiday per year 
• Five days per year for volunteering work of your choice
• Full subscription to the Headspace meditation app 
• Season-ticket loans
• Cycle-to-work vouchers
• Subsidised eye tests
• Generous pension scheme
• Life assurance and income protection insurance
• Access to online GP and advisory services
• Cash plan for healthcare costs

Faber has a staff of just over 140, based across our offices in Hatton Garden (London) and Harlow. We want all our staff to have the best possible, most positive and enjoyable experience while working at Faber.

We welcome applications from any individual regardless of ethnic origin, gender, disability, religious belief, sexual orientation or age. All applications will be considered on merit. 

Please note that all personal information which we process in connection with your application will be treated in accordance with our Data Protection Privacy Notice at https://faber.co.uk/data-protection-privacy and our Data Protection Policy at https://faber.co.uk/data-protection-policy. Please read our Data Protection Privacy Notice and Data Protection Policy before submitting your application.

Please include in your application that you found this role through Creative Access.