Seasonal duty manager, Visitor Services

Closing date: 11am on Thursday 13th February

Working hours: 40 hours a week on a rota basis across 7 days with regular evening and weekend work.

Fixed-term: From 17 March 2025 to 27 September 2025.

Pay: £14.97 per hour, paid weekly by PAYE.

We are looking for a driven and passionate individual to join our Visitor Services Team as a duty manager for our 2025 season. 

Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations on a day to day basis in one of London's leading producing theatres.

Knowledge, skills and experience

Essential

• Excellent attention to detail with a high standard of presentation.
• Ability to communicate effectively with a wide variety of people at all levels in a confident and friendly manner.
• Good written and spoken English with proven interpersonal skills.
• Demonstrable enthusiasm, understanding and experience of customer service and sales techniques.
• Positive approach to customer service with the ability to deal with complaints and challenging situations effectively and appropriately.
• Good computer literacy including Microsoft Word and Excel.
• Proven ability to work well both independently and within a team.
• Calm, organised and tactful approach.
• Understanding and commitment to equity, diversity and inclusion.
• A passion for Regent’s Park Open Air Theatre and the work we produce.

Desirable

• Previous experience of working in a theatre.
• Previous supervisory experience in a theatre or similar organisation.
• Previous supervisory and user experience of any major box office system.
• First Aid qualification

First round interviews are currently scheduled to take place week beginning 17th February. We will notify you either way if you have been selected for interview or not.

The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.

We welcome and encourage applications from candidates who are under-represented in the creative industries. 

Please state in your application that you found this role through Creative Access.