Ticketing intern

Closing date for applications: Thursday 29th January 2026 at 5.00pm

Salary: Compensation based on Real UK Living Wage

Working hours: 9.00am–5.00pm Monday to Friday

Location: London

Duration: 4 weeks

Start date: March 2026

Interviews: W/c 9th February or 16th February

Step behind the scenes of unforgettable live events with this month-long internship, gaining insight and hands-on experience supporting the processes that bring culture to audiences worldwide.

Fane is a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. It programmes over 500 live and online events each year and also runs LoveMyRead, the home of online book gifting. The culture at Fane is valued by its employees, and is the key to why people join, stay and thrive with us. Made up of passionate, ambitious team players from across the creative industries, Fane believes a great idea can come from anywhere and anyone and it goes the extra mile and takes creative risks to ensure it delivers events that are innovative, engaging and culturally relevant.

Fane is dedicated to continuous improvement and self-reflection and central to this goal are its commitments to inclusion, the environment & sustainability and employee wellbeing. It strives to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space.

As a ticketing intern at Fane, you'll work across live and online events, learning the process of setting up events, maintaining them once live, and closing them ahead of the events taking place. You'll attend meetings and carry out tasks to gain insight into how the team communicates both internally and with external partners. The ticketing intern will also assist with admin jobs including entering and updating information on our booking platform.

Key activities

• Support the ticketing team in the day-to-day running of our booking platform
• Assist with the setup, maintenance and reporting of live and online events
• Collate venue information and add/update our booking platform
• If possible, attend and assist at an event to operate ticket scanning and/or observe customer service

What you will gain

• Exposure to processes behind live events in a creative production company
• Data entry skills and a strong attention to detail
• Time management skills
• Knowledge and experience with Excel automation and formulas

What we are looking for

• An interest in the arts, live events, or cultural programming
• Some experience in a customer facing, retail or theatre role is desirable
• Knowledge of Microsoft Office, in particular Excel (or similar)
• Strong interpersonal and communication skills
• An understanding of basic HTML used to format website copy, or a willingness to learn, would be advantageous

To apply

• Log in to your Creative Access account or register today to apply for this opportunity
• Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
• Once submitted, you can no longer amend your application, so proof-read carefully
• Do not contact the company directly
• Please email any queries about this role to Creative Access at this address: recruit@creativeaccess.org.uk

This opportunity is open to individuals from groups that are under-represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under-represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.

The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.