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Salary: Up to £31,500Closing date: 18/05/2025 at 11.59pm We are currently looking for a passionate audience insights officer to join on a full time permanent basis.The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.As an audience insights officer, you will be joining the Audience Insights team at the start of their new strategy, working towards data capture, communications and evaluations, contributing towards audience engagement with our internal and external stakeholders. &nbsp;Main responsibilities include:<ul><li>To take ownership of our regular post show survey process by creating and maintaining surveys (in our online software, Question Pro) and monitoring automated email campaigns on List Manager to collect audience responses</li><li>To coordinate qualitative research on visitors and audiences across the site, including being the day-to-day contact for research agencies and companies undertaking research on our behalf</li><li>To contribute to compiling, formatting and analysing various data sources to produce regular reporting to meet business requirements and presenting results to relevant stakeholders</li><li>To be an active participant in building and planning new processes to implement Audience Insights team’s new strategy and collaborate with other departments for AI&amp;E projects</li></ul>&nbsp; Key skills that will help you in this role include:<ul><li>Significant experience in working in a data insights or analyst role or one with relevant transferable skills</li><li>Has demonstrable experience using different programs and software confidently, such as Tessitura CRM, Power BI and Excel</li><li>Has experience of producing reports and sharing insights</li></ul>&nbsp; If you wish to learn more about this role please download the job description via the Apply button and please come along to our Audience Insights Officer Information Session which will be held on Zoom on 12 May from 12pm to 1pm.The session will be an opportunity to learn more about the role or to ask any questions before submitting an application. Please register your interest <a href="https://docs.google.com/forms/d/e/1FAIpQLSeevICxvH8YBZjnDUNCgrdW1kM3XPjS8sbwDnbHAKzBq0hBjw/viewform" target="_blank">here </a>to attend the Information Session. Please note that we will accept booking for this session until 12 May at 11am.We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email <a href="mailto:hrteam@southbankcentre.co.uk" target="_blank">hrteam@southbankcentre.co.uk</a> and we will be in touch with you to make the necessary arrangements.By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.Please include in your application that you found this role through Creative Access.&nbsp; &nbsp;Benefits &amp; Perks:As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:<ul><li>A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment</li><li>28 days annual leave, plus bank holidays (pro-rata for part time employees)</li><li>Hybrid working model</li><li>Enhanced sick pay</li><li>Enhanced family leave benefits</li><li>Up to 30% discounts at onsite retail, food and beverage vendors</li><li>Staff ticket offers for Southbank Centre events</li><li>Free entry to Hayward Gallery</li><li>Free/discounted entry with other reciprocal organisations</li><li>Free staff yoga</li><li>Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7</li><li>Season ticket loan</li><li>Cycle to work scheme</li></ul>

The Southbank Centre

Audience insights officer

Closing date for applications: Sunday 18th May 2025 at 6.00pmSalary: £32,000 - £36,000 per annumContract: Full time, permanent&nbsp; Join a theatre that’s not just making outstanding work but also rethinking how we engage audiences, champion inclusion, and embed sustainability; you'll be part of a supportive team in a role that genuinely helps to shape the future of our organisation.&nbsp;We’re looking for a brilliant Digital and Insights Manager to join our team. In this pivotal role, you’ll use data, digital tools, and sharp insight to help us connect with audiences in exciting new ways. You’ll lead on everything from CRM strategy and audience research to website performance and digital innovation - shaping smarter campaigns, seamless customer journeys, and a deeper understanding of our audiences.You'll be the strategic linchpin between data, digital development and user experience in the organisation. If you are equal parts strategist and systems thinker - with a head for data and a passion for growing theatre audiences - this role is for you.You’ll champion our use of technology to better understand, grow, and connect with our audiences— driving innovation in CRM, insight, digital comms, and web experience. If you’re equal parts strategist and systems thinker—with a head for data and a passion for creativity—this role is for you.&nbsp;&nbsp; Knowledge, skills and experiencePerson SpecificationEssential Criteria<ul><li>Proven experience with CRM/ticketing systems (ideally Spektrix).</li><li>Excellent data handling and analytical skills, with experience producing audience insight reports.</li><li>A solid understanding of digital platforms, email marketing tools, and performance tracking.</li><li>Experience with data compliance and GDPR regulations.</li><li>Collaborative mindset with the ability to manage cross-departmental projects.</li><li>Strong attention to detail, systems thinking, and clear communication skills.</li><li>A proactive, self-motivated approach and an enthusiasm for theatre and the arts.</li></ul>Desirable Criteria<ul><li>Experience working with web UX tools, content management systems, and audience segmentation models.</li><li>Familiarity with platforms like Dotdigital, Google Analytics, Typeform, and social data tools.</li><li>A flair for visualising data and creating reports that inspire action.</li></ul>&nbsp;For more details, download the full job description via the Apply button.To apply please send your CV and a covering letter, or video, to the email address found via the Apply button by the deadline, quoting job reference:&nbsp;2504DAIM in the subject line. In your covering letter or video, please let us know why you are applying for the role, what excites you about joining CFT and how your experience and skills match the person specification.Please email <a href="mailto:recruitment@cft.org.uk" target="_blank">recruitment@cft.org.uk</a> if you'd like to arrange for an informal chat about the role before applying.

Chichester Festival Theatre

Digital and insights manager

Closing date for applications: 11/05/2025Salary: Circa £31,000 dependent on how your skills and experience align to the role, plus bonus and benefits. Are you looking for a role that would give you experience across both marketing and publicity campaigns? Do you have an interest in digital marketing?We’re looking for a Campaigns Officer to join the Quadrille team on a permanent basis. If you’re excited about the books we publish then we want to hear from you.Quadrille is a global, award-winning food and lifestyle publisher. We believe in the transformative power of books – our mission is to enrich readers’ lives, ignite creativity and spark conversations. Our emphasis is on high-quality illustrated books with integrity and longevity. Home to experts, household names and bright new talent in everything from cookery to craft, lifestyle and gift, we combine cutting-edge design with inspiring content for audiences around the world.&nbsp;In this exciting role, we’re looking for someone to create awareness of and engagement for our brands, books and authors. You’ll be responsible for both marketing and publicity campaign management which will include creating your own campaigns as well as supporting more senior managers on wider brand campaigns, and there will be a focus on digital marketing. Key responsibilities<ul><li>Designing, coordinating and delivering successful campaign strategies, including identifying the audience, shaping the pitch, creative consumer messages, planning media space, and partnerships.</li><li>Leading on digital campaigns and leading on the management of the Quadrille website (using WordPress and Iterable).</li><li>Coordinating with relevant divisional departments, including sales, editorial, publicity and international, and collaborating with marketing teams in other PRH divisions.</li><li>Creating and executing marketing materials and campaign timelines.</li><li>Acting as the department lead on the company website updates and page creation.</li><li>Developing, implementing and reviewing the strategy for specific marketing channels such as divisional social channels and newsletters.</li><li>Briefing and creating image and video assets.</li><li>Representing the Quadrille marketing team internally at groups meetings, and externally at sales conferences and meetings with groups like the Fortnum and Mason events team and the Jamie Oliver Cookbook Club.</li></ul> What you’ll bring&nbsp;Essential criteria:<ul><li>Experience using a variety of social media</li><li>Demonstrable marketing and PR experience</li><li>Copywriting skills</li><li>Ability to multitask</li><li>Excellent communication skills</li><li>A demonstrable understanding of the cookery and lifestyle markets</li><li>IT Skills: Microsoft Office</li></ul>Preferred criteria:<ul><li>Experience using Adobe suite, WordPress, Roxhill, Iterable</li></ul> Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 11th May. As part of your cover letter, please tell us about a recent cookery or lifestyle campaign you’ve seen (marketing or publicity) and why you thought it was successful (in no more than 200 words).Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be no more than one or two pages in length.

London

Penguin Random House

The Publishing Process

Campaigns officer, Quadrille

Deadline for applications: 12th May 2025, 11:59PMInterviews: 22nd May 2025 This is an opportunity for a creative and highly organised individual to join Forward Arts Foundation's ambitious and dynamic team.The marketing and development coordinator will support the co-Executive Directors and Head of Programmes to deliver creative, engaging marketing strategies for our programmes, comms for donors and efficient administrative systems for our fundraising and development work. You will use digital media to enhance Forward's visibility within the education and culture sectors and beyond. Your support in executing marketing activities will be crucial in driving our broader growth ambitions.This role will report to the co-Executive Directors, and you will be integral in helping to widen contemporary poetry's audience, honour achievement and support underrepresented talent.This is a part-time role (17.5 hours/week) that requires some flexible hours as needed, with quarterly travel to London if you are not already based there. You can work from home or in our shared workspace in Liverpool or London.&nbsp;We are offering this role under two contract options.Permanent, part time contract:<ul><li>0.5 FTE, 2.5 days/week</li><li>£30,000 per annum pro rata</li><li>Pension contribution and holiday entitlement</li></ul>Freelance contract:<ul><li>12-month contract with an intention to renew</li><li>Rate of £150 per day for up to 130 days of work</li></ul>&nbsp;<h3>Key responsibilities</h3><ol><li>Showcase the charity to external audiences, particularly donors and high-profile stakeholders.</li><li>Gather the information needed to demonstrate impact for our stakeholders, including donors, high-profile supporters, and national and international audiences.</li><li>Lead on organisational branding, writing impact reports, developing event collateral and other impact focussed external communications.</li><li>Create compelling and emotive narratives, highlighting the power of our work, the stories of our beneficiaries and the importance of our artform.</li><li>Develop and deliver a regular cycle of effective campaigns to engage new supporters with our mission and our work.</li><li>Manage and maintain databases (CRMs) to track up-to-date donor information and data on fundraising activities.</li><li>Handle donor communications, including thank you letters and event invitations.</li><li>Assist with event planning, including managing RSVPs and booking venues and coordinating with suppliers around fundraising events.</li></ol>&nbsp;<h3>Person specification</h3>1. Experience and knowledge<ul><li>Experience of delivering organisational communications</li><li>Experience of managing social media and using analytics insights to inform content strategy</li><li>Experience of copywriting and editorial input</li><li>Experience of supporting events delivery</li><li>Familiarity Wordpress and Canva are essential; Motion and Salesforce are desirable.</li></ul>2. Skills and abilities<ul><li>Excellent copywriting skills and ability to create engaging media content</li><li>Highly organised and able to work from own initiative in managing a complex workload and meeting deadlines.</li><li>Strong interpersonal skills - able to engage a wide range of people with an appropriate balance of warmth and professionalism</li><li>Attention to detail across promotional and comms materials.</li></ul>3. Attitudes and values<ul><li>Enthusiasm for the work of Forward Arts Foundation.</li><li>A proactive and good-humoured attitude to meeting challenges and bringing about change.</li><li>Flexibility and willingness to learn</li><li>Commitment to equality</li></ul>&nbsp;Please send your CV and cover letter to the email address found via the Apply button. Please do not include your name, email or other identifying information within your application documents, as they will be assessed anonymously.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Forward Arts Foundation

Marketing and development coordinator

Salary: £25,000 &nbsp;Passionate about beauty, fashion and performance marketing?Lo Digital is a boutique Affiliate and Performance Marketing agency, founded by multi award-winning marketer Chikay Lo. With over 12 years of proven success in luxury and beauty eCommerce, Lo Digital has built a reputation for delivering exceptional ROI through carefully curated affiliate programs – all without compromising on brand. At Lo Digital, we work with a smaller number of clients so we become a true extension of our client's team - they are never just a number to us. We are obsessed about the brands and sectors that we work across.We’re now looking for a bright, organised and enthusiastic Affiliate Account Assistant to join our small but mighty team. Reporting into the Affiliate Account Manager - This is the perfect opportunity for someone early in their marketing career who’s excited to learn the ropes of affiliate marketing and grow their experience in a fast-paced, supportive environment.&nbsp;We work with the likes of Rixo, Rat &amp; Boa, Vieve and Kiki McDonough with lots of other exciting brands coming up in the pipeline. At Lo Digital, we prioritise supporting female-founded brands. &nbsp;<h3>What You’ll Be Doing</h3><ul><li>Supporting the Affiliate Account Manager in day-to-day tasks</li><li>Assisting with admin tasks including dashboard changes, publisher approvals and data pulling.</li><li>Helping to manage relationships with affiliate partners and networks</li><li>Updating internal documents and campaign trackers</li><li>Scheduling and sending affiliate newsletters and communications</li><li>Researching potential new affiliate partners</li><li>Supporting performance analysis and test-and-learn activities</li><li>Sitting in on client and partner calls to learn how we build strong programs</li></ul> &nbsp;<h3>What We’re Looking For</h3><ul><li>A strong interest in digital marketing (bonus if you’re familiar with affiliate marketing but this is not a prerequisite!)</li><li>Highly analytical and numbers based - this is a MUST</li><li>Super organised with great attention to detail</li><li>Good written and verbal communication skills</li><li>A self-starter with a positive, can-do attitude - we are a small team so a 'hands-on and get stuck in' mentality is crucial</li><li>Have a genuine passion for the verticals we work across (Beauty/fashion and wellbeing) and up to date with trends in these spaces</li><li>Comfortable using spreadsheets and learning new digital tools</li><li>Eagerness to learn from industry experts and grow within the agency</li></ul> &nbsp;<h3>What You’ll Get</h3><ul><li>Hands-on training in affiliate marketing from leaders in the industry</li><li>Experience working with well-known brands across beauty, fashion and lifestyle as well as up and coming independent brands</li><li>Exposure to high-performing marketing strategies and tools</li><li>A supportive, boutique agency culture with real opportunities to grow</li><li>Flexible hours and remote working</li><li>We offer summer Friday working hours with 1pm finish June-August</li><li>5% pension contribution</li><li>21 days holiday plus 1 extra day per year of service capped at 25 days</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

5 Comms / Marketing / PR Permanent position Opportunities