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Closing date: 22nd June 2025Salary: Basic salary starting at £45,063.00 dependent on experienceDepartment: Content CommunicationsReports to: Head of communications, UnscriptedLocations:&nbsp;Leeds, Glasgow, or ManchesterJob Grade:&nbsp;P1 Want to spend your days promoting brilliant content for one of the most innovative and dynamic broadcasters in the UK?We’re looking for an outstanding Publicity Lead to join Channel 4’s busy Content Communications team. The Channel 4 Reality Entertainment, Lifestyle and Digital departments are responsible for some of the most iconic and noisy shows on television and YouTube. From The Honesty Box, The Great British Bake Off and Married At First Sight to Minor Issues, Hear Me Out and Countdown, this role will work across a varied slate of brilliant programmes.&nbsp;The Content Communications department is responsible for generating and shaping media coverage and driving buzz around Channel 4’s programmes, content, vision, services, and talent. The department proactively publicises Channel 4's programmes and content across all newspapers, digital, TV and radio, magazines, trade publications, podcasts and with influencers - with a view to driving audiences and amplifying its brand and reputation. The department is responsible for communicating the effectiveness of Channel 4's delivery against its public service remit and protecting the reputation of the organisation, its individuals and programming. The Content Communications department handles all media requests for programme information, talent and executive interviews, clips, and pictures.The role of Publicity Lead is to devise, implement and manage creative, targeted, noisy publicity campaigns that create discussion and debate and drive tune-in as well as effectively communicating Channel 4’s unique remit and brand values. The role will manage campaigns for a range of programmes, with particular focus on promoting unscripted content across our reality entertainment, lifestyle, and digital slates.The Publicity Lead will work as part of the wider Content Communications team overseen by the Head of Content Communications and will have the opportunity to work across multiple programming genres and with different members of the department. Key responsibilitiesReporting to Head of Communications, Unscripted, the post holder will:<ul><li>Devise and implement stand out and measurable publicity strategies for key priority reality entertainment, lifestyle, and digital shows, and generate innovative ideas for creating noise around key projects across all broadcast channels and streaming.</li><li>Lead the proactive promotion of assigned programmes to all target media – print, broadcast, digital and influencers.</li><li>Work with the Head of Communications, Unscripted, to deliver a corporate communications strategy identifying opportunities to communicate Channel 4’s success and delivery of the remit.</li><li>Develop a network of excellent working relationships with journalists and influencers across a range of media.</li><li>Identify and manage issues arising out of the Channel 4 unscripted slate – being on the front foot, preparing Q&amp;As, drafting lines against enquiry and fielding/answering calls.</li><li>Write and create all press materials – including press releases, press information/billings, press packs, briefing notes, and clips, to deadline.</li><li>Organise and manage press events, junkets, set visits and screenings.</li><li>Provide written reports and critical evaluation of priority programme campaigns, presenting to stakeholders internally as required.</li><li>Work closely with picture publicity, marketing and social teams to deliver creative integrated PR campaigns.</li><li>Develop excellent working relationships with Channel 4 commissioning teams, independent production companies, agents and personal publicists, acting as main point of contact on assigned programmes.</li><li>Liaise with the press departments of production partners, brand partners or funders to maximise promotional opportunities for Channel 4.</li><li>Work with Publicity Assistants and Publicists within team to mentor and develop their PR skills and share best practice.</li><li>As a senior member of team, contribute to ideas, creative planning and networking across the wider press and publicity team.</li><li>Participate in out of hours duty press officer rota.</li></ul> Knowledge, skills and experienceEssential<ul><li>We’re looking for someone who can bring something new and exciting to what is already a highly creative and ambitious team. You’ll have an impressive track record of delivering original campaigns at a senior level in PR and communications. Creativity, flair, and independent critical thought are the attributes that matter, as well as a passion for the content you will be asked to promote.</li><li>A track record of devising and implementing proactive, creative, and innovative consumer PR strategies and campaigns.</li><li>A comprehensive understanding of PR and its place in the wider communications mix and experience of working within an integrated marketing communications environment.</li><li>Experience of identifying, managing, and mitigating contentious issues and crisis comms, writing press lines, and managing press enquiries to deadline.</li><li>Proven flair for creative and effective writing.</li><li>Fluency in social media and a clear understanding of best practice in a PR context.</li><li>Relationship management: experience of working with senior executives; experience of working closely with talent, managers, and publicists.</li><li>Outstanding communication skills and an ability to form and maintain positive working relationships with diverse stakeholders.</li><li>An impressive network of contacts in the media and an interest in building and developing relationships with online influencers and digital media.</li><li>Evidence of an ability to manage a heavy workload, deal with multiple projects and to handle a busy environment with tight deadlines.</li><li>Demonstrable experience of delivering creative PR campaigns with limited budget.</li><li>Ability to work with confidence and independence and as part of a team.</li><li>Proven record of managing press, logistical and resource issues as well as managing conflicting priorities and demands.</li><li>Ability to think strategically under pressure.</li><li>A passion and interest in unscripted content. A love of reality shows is a huge plus.&nbsp;</li></ul>Desirable&nbsp;<ul><li>An interest in working for Channel 4 and an understanding of its core values and remit.</li><li>Experience in a creative, content-led sector – TV drama, film, the arts, theatre, literature.</li><li>Understanding of the TV and media industry.</li><li>Knowledge of and experience in incorporating digital and social/influencer innovation within press campaigns.</li></ul>The role can be based in any of the following Channel 4 offices outside London: Leeds, Manchester, or Glasgow. Please note this role may require travel to other Channel 4 hubs. Hybrid WorkingFrom September 2023 employees will be working minimum 3 days per week in their office location. The other 2 days should be working from home. This is to create more time for collaboration, creativity, learning and feedback. We also have a working from another location policy for up to 10 days. This pattern is subject to future changes which would be communicated in advance to provide employees with adequate notice of any change.&nbsp; If you need any additional support or workplace adjustments upon joining, please speak with your manager or our workplace disability lead.&nbsp; Channel 4 is committed to diversity and welcomes applicants from all backgrounds.Please state in your application that you found this role through Creative Access.

National HQ

Bristol Creative Hub

Manchester Sales Office

G;asgow Creative Hub

Channel 4

Classified W for weird

Be more rainbow

Publicity lead, Unscripted

Closing date: 3rd July 2025Day rate: £160 per dayShifts: Monday - Friday late shifts (12:30 - 21:00) &amp; weekends (10:00 - 18:30)Availability: Must be available to work at least 3 shifts per weekLocation: Remote, UK-based This is a hands-on role for someone who’s confident managing social channels day-to-day.PinkNews is the world’s largest LGBTQ+ publisher, one of the world’s largest social video publishers and a key platform for Gen Z entertainment and internet culture content. Our multi-award-winning content reaches a growing audience of over 200M people each month, highlighting our position as a leader in the industry.We’re looking for two Freelance Growth and Publishing Coordinators to support our daily output across platforms and help us deliver timely, relevant and impactful content to our global audience. In this role, you’ll play a key part in ensuring our content is published efficiently and performs to its full potential. From scheduling and optimising posts to contributing to content planning and experimenting with new formats, you’ll help drive publishing operations, optimise video performance, and collaborate with content, creative, and insights teams. Key responsibilities<ul><li>Support the daily scheduling and publishing of content across PinkNews’ social channels (specifically Instagram, Facebook and TikTok</li><li>Repurpose content from platforms like Snapchat and TikTok for Instagram and other social channels</li><li>Create engaging, high-performing Instagram graphics and carousel posts using Canva or Photoshop</li><li>Monitor analytics and platform insights to inform publishing decisions and content optimisation</li><li>Contribute to monthly performance reports with data-led insights and recommendations</li><li>Pitch trending stories or opportunities that align with the PinkNews brand and values</li><li>Support video edits in Adobe Premiere Pro (especially for social cutdowns or quick turnarounds)</li><li>Keep up to date with platform updates, creator trends, and best practices across social</li><li>Contribute to and support on posting strategy tests</li></ul> What we’re looking for in a candidate<ul><li>1–2+ years of experience in social media publishing, video content, or digital marketing</li><li>Good understanding of how to grow and engage audiences on social platforms</li><li>Strong attention to detail and experience working in publishing high volumes of social content</li><li>Basic-to-intermediate editing skills in Adobe Premiere Pro</li><li>Experience creating or briefing social thumbnails (Canva, Photoshop or similar)</li><li>Confidence using analytics tools (e.g. meta business suite, Sprout social, or native insights tools)</li><li>Strong communication skills and a collaborative working style</li><li>Passion for pop culture, entertainment, LGBTQ+ storytelling and familiarity with queer and Gen Z online culture</li><li>Available to work late and weekend shifts</li></ul> Performance expectations of the role<ul><li>Consistently publish content that aligns with PinkNews’s tone, brand, and platform-specific best practices</li><li>Help deliver growth in key metrics across Instagram, Facebook and TikTok (views, watch time, subscribers, engagement)</li><li>Use performance insights to make informed decisions and adapt publishing strategies</li><li>Meet content publishing deadlines and maintain a consistent output across platforms</li><li>Contribute creative, timely ideas for content and respond quickly to trending moments</li><li>Communicate effectively with internal teams to keep projects moving smoothly</li></ul> PinkNews is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace that celebrates differences, allowing you to be your authentic self at work. As the leading LGBTQ+ media brand, we want to use our platform to amplify voices and represent our diverse audience.Please state in your application that you found this role through Creative Access.

PinkNews

Freelance growth and publishing coordinator

Closing date: Wednesday 2nd July 2025 at 11.59pmDuration: 12 monthsProgramme start date: September 2025 Are you a freelancer looking to access professional development and thrive in your career? Unlock your potential through mentorship, leadership training, and networking opportunities in this exciting programme.Creative Access and <a href="https://www.leeandthompson.com/" target="_blank">Lee &amp; Thompson</a> are working together on a 3-year programme specifically focused on addressing the barriers to progression often faced by mid to senior level individuals working in the creative industries from under-represented groups. Lee &amp; Thompson is one of the UK’s leading law firms for the media, technology and creative industries, and has worked with clients at the forefront of the creative industries for over 40 years.The second year of the partnership will focus on supporting a further cohort of freelancers, acknowledging <a href="https://creativeaccess.org.uk/thrive-2024-career-optimism-plummets/" target="_blank">that career optimism for experienced mid-senior level talent in the sector is dropping</a>, and that those from historically marginalised communities are disproportionately affected.&nbsp;&nbsp;As a means of addressing some of these challenges, Lee &amp; Thompson have committed to funding another 10 places for freelancers on the Creative Access Thrive: development programme, offering an exceptional training and networking opportunity for mid-level freelancers working across the creative industries who are from communities that are historically under-represented. About the programmeThe Thrive: development programme is an outstanding programme of leadership training, networking and support for individuals at mid-level career stage working in the creative industries. The year-long programme will commence in September 2025 and includes workshops on: &nbsp;<ul><li>Developing leadership skills</li><li>The power of self-belief</li><li>Managing yourself and others</li><li>How to build a successful &amp; long-lasting freelance career</li><li>Financial literacy&nbsp;</li></ul>Lee &amp; Thompson will also provide support through the hosting of training and networking events, including an exclusive industry insights panel talk on AI and intellectual property.&nbsp;Participants will also be mentored by a senior industry professional for 6 months, attend networking events and bespoke masterclasses, receive free or discounted tickets for cultural events, and have the opportunity for public speaking.&nbsp;&nbsp;Participants can expect to increase influence; develop a leadership mindset; have increased confidence to advocate for equal access to training, pay rises and promotions; build contacts and working relationships across sectors; and take strides to achieve career objectives.&nbsp; This programme is designed for those who:<ul><li>Have a few years of experience (c.3-8 years) working in the creative industries, and are currently freelancing</li><li>Have had some experience of coordinating or managing projects</li><li>Are interested in developing new skills to help progress their career</li><li>Want to connect with a group of like-minded individuals with similar goals&nbsp;</li></ul>&nbsp; To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>After clicking the 'Apply' button, you will be directed to the application form</li><li>Please answer the questions and upload your CV</li><li>Once you have completed and submitted the form, you can no longer amend your application, so proof-read carefully</li><li>Please email any queries about this role to Creative Access at this address: <a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a>&nbsp;</li></ul>

Creative Access x Lee & Thompson – Thrive: freelance development programme

Deadline to sign up: 25th June at 12pm middayEvent date and time: 25th June 2025 from 3-4pm We’ve teamed up with <a href="https://www.nyxcosmetics.co.uk/" target="_blank">NYX Professional</a> Makeup and <a href="https://www.ukblackpride.org.uk/" target="_blank">UK Black Pride</a> to bring you a free webinar series and networking event celebrating queer, trans and intersex people of colour (QTIPOC), as part of NYX Professional Makeup’s Proudly Pro-You brand cause.Join us to hear from inspiring QTIPOC speakers, explore themes like leadership, resilience &amp; career growth and connect with a supportive community. Webinars will spotlight both sector-specific perspectives and broader themes including leadership, resilience and networking skills.If you are a QTIPOC professional or starting out on your career journey, get ready to level up with practical strategies, inspiring discussion and a fun, supportive community of like-minded professionals. What to expectThe Proudly Pro-You series includes eight webinars for QTIPOC individuals followed by an in-person networking event in London. In each webinar, inspiring expert speakers will share their insights. Each session will have a Q&amp;A session at the end. You will be able to submit your questions live on zoom. The webinar series will be followed by an in-person networking event for QTIPOC individuals looking to build connections. This will be hosted in central London in October 2025.Explore coping strategies from experts including Ajay Pabial (DEI Consultant), Rita Hirawi (CEO, MindOut) and Zayna Brookhouse (Intersectional Therapist) for managing mental health in a rapidly changing world. Delegates will learn the importance of self and collective care and explore tips for sustaining emotional health. Key details<ul><li>The webinar series starts on 11 June with the opening, and will run until October.</li><li>There will be 8 webinars and an in-person networking event to conclude.</li><li>Delegates can use the sign up link provided to register interest for any/all of them.</li><li>All webinars will run 15:00-16:00 GMT.</li></ul>Please include in your application that you found this role through Creative Access.

Stonewall

Proudly Pro-You: championing wellbeing: mental health insights for QTIPOC professionals

Deadline to sign up: 11th June at 12pm middayEvent date and time: 11th June 2025 from 3-4pm We’ve teamed up with&nbsp;<a href="https://www.nyxcosmetics.co.uk/" target="_blank">NYX Professional</a> Makeup&nbsp;and&nbsp;<a href="https://www.ukblackpride.org.uk/" target="_blank">UK Black Pride</a> to bring you a free webinar series and networking event celebrating queer, trans and intersex people of colour (QTIPOC), as part of NYX Professional Makeup’s Proudly Pro-You&nbsp;brand cause.Join us to hear from inspiring QTIPOC speakers, explore themes like leadership, resilience &amp; career growth and connect with a supportive community. Webinars&nbsp;will spotlight both sector-specific perspectives and broader themes including leadership, resilience and networking skills.&nbsp;If you are a QTIPOC professional or starting out on your career journey, get ready to level up with practical strategies, inspiring discussion and a fun, supportive community of like-minded professionals. What to expectThe Proudly Pro-You series includes eight webinars for QTIPOC individuals followed by an in-person networking event in London. In each webinar, inspiring expert speakers will share their insights. Each session will have a Q&amp;A session at the end. You will be able to submit your questions live on zoom. The webinar series will be followed by an in-person networking event for QTIPOC individuals looking to build connections. This will be hosted in central London in October 2025.Join us for an insightful opening conversation on navigating work as a QTIPOC professional. This session will feature input from Daniele Lul (Cofounder and Community Engagement Director at Parapride), Jacqui Rhule-Dagher (litigation lawyer, and founder of Legally Lesbians) and Jaron Soh (Founder and CEO of Voda), who will be sharing their journeys, from overcoming barriers to celebrating their identities. They will also share strategies for self-advocacy and resilience.&nbsp; Key details<ul><li>The webinar series starts on 11 June with the opening, and will run until October.</li><li>There will be 8 webinars and an in-person networking event to conclude.</li><li>Delegates can use the sign up link provided to register interest for any/all of them.</li><li>All webinars will run 15:00-16:00 GMT.</li></ul>Please include in your application that you found this opportunity through Creative Access.

Proudly Pro-You: balancing careers and personal wellbeing as a QTIPOC professional

Closing date to sign up: Tuesday 24th June at 11.59pmEvent time and date: 6-7pm on Thursday 26th June 2025Location: Online via Zoom webinar &nbsp;Join us for our next Creative Access Masterclass with acclaimed author and journalist Sathnam Sanghera, in conversation with Creative Access alumni Helena Wadia, award-winning multimedia journalist and co-host of the Media Storm podcast.From navigating the newsroom as a person of colour to unpacking Britain’s colonial legacy in bestselling books like Empireland and Stolen History, Sathnam’s work has reshaped public discourse. This conversation will explore his journey from Wolverhampton to national acclaim, and the role of storytelling in challenging dominant narratives.We’ll also delve into:<ul><li>Career reflections and practical advice</li><li>Writing across genres, from memoir to history to children’s books</li><li>Pitching, persistence, and making your voice heard</li></ul>Whether you’re an emerging writer, journalist, or simply passionate about powerful storytelling, expect honest insights and essential advice for creatives at any stage.This event&nbsp;is aimed at&nbsp;people who are&nbsp;under-represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds,&nbsp;or people of any ethnicity who belong to the following under-represented groups: disabled people, individuals with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.

Creative Access

About Creative Access

Creative Access masterclass: in conversation with author & journalist Sathnam Sanghera

Closing date to sign up: 16th June 2025 at 5pm&nbsp;Event date: Tuesday 17th June 2025, 5-6pm on Zoom Want to know what's involved in working for the British Library, home to over 200 million items and counting? Find out more about the British Library 4-week training placement in this exclusive webinar with Creative Access!If you're curious about a career in the library and creative sector, The British Library will help you start your career story with this training placement.Throughout this placement, you will develop skills in librarianship, hosting events, engaging with audiences, supporting projects and many more exciting tasks. Join this virtual webinar to learn:&nbsp;<ul><li>About the British Library, used by almost 16,000 students, scholars and members of the public every day </li><li>About the British Library training placement </li><li>How to apply and make your application stand out </li><li>Top tips, advice and guidance </li><li>Eligibility criteria for the role&nbsp;</li></ul> This webinar will feature:&nbsp;<ul><li>Jas Rai, Chartered FCIPD, interim chief operating officer at the British Library </li><li>Phoebe Painter, early careers advisor at the British Library</li><li>Lauren Sanderson, a participant of year one of the programme</li></ul> Sign up via the 'Apply' button to secure your spot!Explore this opportunity and how to apply by clicking <a href="https://opportunities.creativeaccess.org.uk/job/british-library-training-placement-34456" target="_blank">here</a>. Applications close 23rd June 2024 at 11.59pm. The start date is August 2025.

The British Library

Learn More webinar: British Library training placement

Closing date: 20th June 2025 at 12pm middaySalary: £12.60 per hour / £88.20 per dayHours: Part-time (1-2 days per week) 4th August – 16th November, then full-time 17th – 28th November. The <a href="https://lyceum.org.uk/jobs/costume-trainee-good-chance-stage-door" target="_blank">Royal Lyceum Theatre Edinburgh</a> is offering an exciting new training and development opportunity within our costume department, for a person from a refugee or asylum-seeking background.We are looking for an individual who is passionate about costume, fashion and theatre, to join us as we prepare for our annual Christmas production, “Cinderella: A Fairytale”. This traineeship is offered in partnership with <a href="https://www.goodchance.org.uk/stagedoor" target="_blank">Good Chance’s Stage Door programme</a>.The Costume Trainee will work closely with the Set and Costume Designer, Head of Costume, Costume Supervisor and Costume Makers to help realise the costume designs for the production - starting from the presentation of the final designs, working through until opening night of the Production. The successful candidate will have the opportunity to work alongside the costume team on all aspects of costume making, sewing, cutting, dying and finishing. They will also have the opportunity to work alongside the wardrobe running team, seeing how the costume designs are implemented into the production and how dressers work with the cast to ensure they are ready to go onstage.This fixed term trainee role is being recruited by the Royal Lyceum Theatre Edinburgh to be managed in-house and will be embedded into the process, with support from Good Chance. The role will be spread across a number of weeks on a part time basis, to allow the candidate to see the entire process while doing other work or in training. Hours will then move to full time as the production goes into technical rehearsals and moves into the theatre. The role is designed to be fully flexible to allow the candidate to focus on areas of their own interest or expertise, and around other work, education or family commitments.This role is specifically aimed at candidates from a refugee or asylum-seeking background with lived experience of displacement. We’re interested in hearing from candidates with a passion for theatre, costume or fashion; no professional experience is required.As the role is part time and spread across a number of weeks, we are looking for candidates based in Edinburgh, the Lothians and the surrounding areas who are in reasonable travelling distance of central Edinburgh. The trainee will be based mainly at our costume workshops at Roseburn (near Murrayfield Stadium), our rehearsal rooms and theatre on Grindlay Street. Costume trainee schedule<ul><li>4th August – 16th November 2025 – between 1-2 days per week scheduled alongside work happening in the costume department and the candidate’s own commitments.</li><li>w/c 17th and 24th November 2025 – full time to observe technical rehearsals, previews and opening night.</li></ul>Final designs for the costumes will be presented in w/c 4th August 2025. Ideally the successful candidate will start this week and work between 1-2 days per week from then until technical rehearsals begin in w/c 17th November 2025. At this point hours would increase to full time, to allow the successful candidate to be part of the technical rehearsal, preview and opening period and gain experience of running wardrobe. This schedule would allow the successful candidate to be part of the entire making process and implementation, but is designed to be fully flexible to suit the right candidate. ResponsibilitiesThis is a training role that will be tailored to the successful candidate and their experience and interest, with mentoring throughout.Responsibilities may include:<ul><li>Supporting the costume team with any duties as required through the course of the making process, rehearsals, technical rehearsals and previews.</li><li>Sewing, cutting and dying with assistance from the costume team</li><li>Assisting with fittings</li><li>Organising costumes</li><li>Assisting with ordering and sourcing</li><li>Liaising with production team members including Stage Management team</li><li>Liaising with producers about important production developments</li></ul> Knowledge, skills and experience<ul><li>A passion for costume or fashion; demonstrated by either some professional experience, or non-professional experience in sewing, making, designing, styling etc</li><li>A passion for theatre</li><li>Commitment to the values of the Royal Lyceum Theatre Edinburgh and Good Chance.</li><li>Interest in developing their costume skills further</li><li>Confident spoken English with the ability to communicate with a wide variety of people including team members in person and suppliers over the phone</li></ul> Terms<ul><li>This role is open to creatives from a refugee or asylum-seeking background with lived experience of displacement</li><li>Fixed term role, PAYE contract</li><li>Start date: around w/c 4th August 2025</li><li>End date: around Friday 28th November 2025</li><li>Time commitment:<ul><li>1-2 days per week from 4th August – 16th November</li><li>Full time from 17th – 28th November</li><li>To be scheduled with the successful candidate</li></ul></li><li> Real Living Wage - £12.60 per hour / £88.20 per day on a PAYE basis, plus holiday pay and a 4% pension contribution</li><li>Candidates should be based in Edinburgh or within reasonable commuting distance. No financial assistance with travel or accommodation costs is available.</li><li>Candidates must have the right to work in the United Kingdom and will be asked to supply evidence of this.</li><li>A small budget is available for professional development opportunities during the engagement, including training, tickets for theatre shows, attendance at conferences etc.</li><li>Trainees will receive both 1:1 and group support sessions, delivered by the Good Chance Theatre team as part of their traineeship experience</li></ul> Good Chance's Stage Door programmeStage Door is Good Chance's flagship programme for early-career creatives from refugee backgrounds to gain experience in the industry, nurturing the next generation of theatre professionals from across the world. This traineeship will sit as part of a new, growing development of the Stage Door programme, Stage Door 10 (SD10), which will see ten traineeships rolled out across the country this year.As part of SD10, in the autumn the Costume Trainee will have the opportunity to become part of a cohort of trainees, meeting together in the second half of the year and benefiting from networking, skills development and masterclass opportunities from Good Chance and their partners. The trainee will also receive a series of mentoring sessions from a team member at the Royal Lyceum towards the end of their placement, to support them as they consider their next steps in the theatre industry. To applyPlease send a CV and cover letter (maximum of 1 page) outlining your suitability for the role by clicking the 'Apply' button.Applications should be received by 12pm on Friday 20th June 2025.Interviews will be held in Edinburgh in w/c 30th June.Applicants are welcome to submit their applications in a format that is more accessible to them, including an audio or video recording to <a href="mailto:jobs@lyceum.org.uk" target="_blank">jobs@lyceum.org.uk</a>. If you have specific access needs to facilitate your application, please don’t hesitate to contact us by email <a href="mailto:jobs@lyceum.org.uk" target="_blank">jobs@lyceum.org.uk</a>&nbsp;Please state in your application that you found this role through Creative Access.

Good Chance

Costume trainee, Cinderella: A Fairytale

Closing date: 23rd June 2025Salary: £26,200 (or £28,800 if you live and work from home within Greater London)Hours: Full-time, 40 hours/week, Monday to FridayReporting to: Ollie, Customer Strategy &amp; Experience ManagerLocation: Remote within the UK We are seeking a dedicated customer experience specialist to join our UK team.&nbsp;At Bookshop.org, we believe in the power of books to transform lives and communities. That’s why our mission is to support independent bookshops and create a more ethical, community-focused alternative to online book-buying. Every order placed through our site financially supports local bookshops across the UK. Since launching in 2020, we’ve redirected millions of pounds to indie bookshops and earned recognition along the way — including being named Book Retailer of the Year at the British Book Awards in 2022, and being included in B Corp’s “Best for the World” list that same year.In this role, you'll help us deliver genuinely meaningful support — not just to customers, but also to the bookshops and partners we work with. It’s a role where empathy, clarity, and care make a real difference. We use the term “specialist” because we believe in going the extra mile. Our <a href="https://uk.trustpilot.com/review/bookshop.org" target="_blank">5-star Trustpilot rating</a> reflects the quality of care we aim to deliver in every interaction.We’re building a team made up of people with different perspectives, identities, and experiences — and we’d love you to be a part of it. Your work will help drive the growth of our mission and strengthen the connection between readers and local bookshops. Responsibilities<ul><li>Serve as a passionate advocate for Bookshop.org and the independent bookshops we support</li><li>Engage with customers primarily via email and social media</li><li>Resolve customer queries and complaints with empathy and efficiency</li><li>Provide proactive updates about order statuses, delays, and stock issues</li><li>Work with partners — including bookshops and our distribution centre — to resolve problems and improve processes</li><li>Spot and address recurring issues in customer feedback</li><li>Contribute to cross-functional projects — such as email newsletters, refining support materials, working with bookshops to enhance their performance, or operational updates</li><li>Adapt to changes — we’re a growing company, and responsibilities may evolve. If you're wondering “is this part of my job?” the answer is often “let’s figure it out together”</li></ul> Knowledge, skills and experienceWhat you’ll need (or be willing to learn):<ul><li>1–2 years of customer service or support experience (e-commerce or book industry experience is a plus)</li><li>Exceptional written communication skills — clear, friendly, empathetic, confident</li><li>Strong initiative and comfort working independently in a remote team</li><li>Calm and organised under pressure, especially during busy periods</li><li>Proactive mindset with problem-solving skills</li><li>Tech-savvy — confident using digital tools and learning new systems</li><li>Comfortable supporting customers via email now, with openness to future channels like chat, phone, or video</li><li>Enthusiasm for Bookshop.org’s mission and values</li></ul>Bonus skills (nice to have):<ul><li>Familiarity with G-Suite (Google Docs, Sheets, etc.)</li><li>Experience using Freshdesk or a similar support platform</li></ul> Travel expectations<ul><li>Quarterly team meetups in London (occasionally more frequent)</li><li>Occasional in-person activities such as bookshop visits and annual UK industry events</li><li>Note: you'll always be given advance notice of travel requirements. While we're flexible when unexpected circumstances arise, we do expect team members to attend the majority of our in-person gatherings. As a general guide, attending 80% or more is our benchmark. If regular attendance isn't feasible for you, this role may not be the right fit. Bookshop.org covers all travel, accommodation and meal costs for work-related events.</li></ul> Benefits<ul><li>Salary: £26,200 (or £28,800 if you live and work from home within Greater London). We follow <a href="https://www.livingwage.org.uk/what-real-living-wage" target="_blank">Real Living Wage</a> benchmarks to ensure fair compensation (though we’re not formally accredited).</li><li>25 days of holiday (plus UK bank holidays)</li><li>Quarterly in-person meetups in London (occasionally more frequent)</li><li>Remote-first working: work from anywhere in the UK</li><li>Flexible daily schedule: must be available to start by 9:30am</li><li>Book budget to support your reading and learning</li><li>Pension scheme</li><li>Company MacBook provided</li><li>Bike2Work Scheme: save up to 43.25% on the cost of bikes and cycling equipment</li><li>Be part of a B-Corp: join a certified ethical business supporting local bookshops and community-driven retail</li></ul> Our Hiring Process<ol><li>Submit your application</li><li>Complete a one-way video interview</li><li>Complete a short assessment on communication and problem-solving</li><li>45-minute video interview with Ollie</li><li>30-minute video call with the Head of Operations or Managing Director</li><li>Receive your offer</li></ol> Inclusion at Bookshop.orgWe believe that books are for everyone — and we want our team to reflect that.We actively welcome applications from people of all backgrounds and identities. This includes, but isn’t limited to: people from racially or ethnically diverse backgrounds, people from the LGBTQIA+ community, people with disabilities or long-term health conditions, caregivers, neurodivergent individuals, people from different socioeconomic backgrounds, and those with non-traditional career paths.If you're excited about this role but don’t meet every single requirement, please apply anyway. We value potential, values alignment, and transferable skills just as much as ticking boxes.Please state in your application that you found this role through Creative Access.

Bookshoppe Ltd (trading as Bookshop.org)

Bookshop.org

Customer experience specialist

Closing date for applications: Friday 6th June at 12pm middayMentoring programme dates: July to December 2025 Do you love books, recommending them, and pressing them into other people’s hands? Are you looking to gain insights into the bookselling sector, develop skills and confidence, and build new connections?<a href="https://creativeaccess.org.uk/" target="_blank">Creative Access</a> is excited to be partnering with the <a href="https://www.booksellers.org.uk/" target="_blank">Booksellers Association</a> to launch a new virtual mentoring programme, designed to reach talent from communities currently under-represented in bookselling. The programme aims to break down barriers and myths and showcase the rich mix of roles and opportunities on offer within bookselling. It is open to individuals across a range of career stages, from aspiring to mid-level and beyond.There are 15 mentee places available on this year’s programme and successful applicants will be mentored by individuals from across the bookselling community. Mentors will span a range of experience levels from mid-level through to senior leadership.The Booksellers Association is a membership organisation for all booksellers in the UK &amp; Ireland, representing over 95% of bookshops.&nbsp;The Booksellers Association exists to support, advise and work with its members to create excellent products and services for booksellers. Bookselling is the crucial bridge between publishers and readers and requires a combination of book knowledge, commercial acumen, and strong customer service skills. Booksellers get books into readers’ hands, helping them to find the books they know they want, and to discover the books they didn’t even know they needed.This programme is designed to be an equal partnership between mentors and mentees and mutually beneficial to both. Mentees will have access to bookselling expertise and the opportunity to discuss their personal and professional development goals. Mentors will have the opportunity to learn from the fresh perspectives of their mentees and challenge their existing ways of thinking. To help set the new relationships up for success, Creative Access will provide training at an initial meet and greet session to both mentors and mentees. How does the programme work?Through the programme, Creative Access will find and match 15 people with mentors from across the bookselling industry. Where possible, mentees will be matched with a mentor working in the area in which they would like to work or progress their career in.The mentoring programme will focus on individuals over the age of 18 from under-represented communities looking to pursue or progress with their careers in bookselling. This could apply to students at college or university or those who have some professional experience (in bookselling, publishing or wider industries). We also welcome applications from those not currently in education, employment or training.The mentoring partnerships will run from July 2025 for six months, beginning with an initial Meet and Greet session facilitated by Creative Access, taking place w/c 28/07/25. Mentees will have the opportunity to meet with their mentor once a month, virtually, for approximately an hour. What do you need to apply?<ul><li>A love of books, an enthusiasm for working with the public, and an interest in pursuing a career in bookselling</li><li>Additionally, a desire to collaborate with an established industry professional in order to learn and to develop professionally</li><li>(If not already working in bookselling)&nbsp;An aim to gain employment in a relevant trainee or entry-level role in the future</li><li>(If already working in bookselling)&nbsp;A desire to secure support with progressing your career within the bookselling industry</li><li>A willingness to engage positively with a mentor on a monthly basis for six months</li><li>A commitment to attend a virtual Meet &amp; Greet session in July 2025, taking place w/c 28/07/25. The Meet &amp; Greet is a group training session designed to set you and your mentor up with everything you need to get off to a great start.</li></ul> Plus, you'll need to:<ul><li>Be able to participate in 6 monthly virtual sessions with your mentor between July and December 2025</li><li>Be over the age of 18, still in education or training, aspiring to or currently working in bookselling, publishing or the wider creative industries</li><li>Identify as being from a group that is under-represented in the publishing industry. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under-represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.</li></ul> To apply: &nbsp;<ul><li>Log in to your Creative Access account or  <a href="https://opportunities.creativeaccess.org.uk/user/register/applicant" target="_blank">register today</a>  to apply for this opportunity.   </li><li>Click the apply button to complete an application form for the mentoring programme.</li><li>Once submitted, applications are final so please review carefully.</li></ul> The deadline for applications is Friday 6th June at 12pm midday.If you require any access support while completing the application form, or would prefer to submit your application in an alternative format (e.g. video or audio recording), please email  <a href="mailto:programmes@creativeaccess.org.uk" target="_blank">programmes@creativeaccess.org.uk</a>  to discuss further.  Questions?  &nbsp;For any queries or for further information, please contact  <a href="mailto:programmes@creativeaccess.org.uk" target="_blank">programmes@creativeaccess.org.uk</a>. All enquiries related to this programme are handled by Creative Access, so please do not contact The Booksellers Association.

11 Opportunities in Glasgow, UK