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Closing date: 27th August 2025Starting salary: £50,750 per annumDepartment: TechnologyReports to: Lead systems analystLocation: LeedsGrade: P1 Are you an experienced systems analyst searching for your next steps? Take a look at this permanent mid-level role in Leeds...The technology department is charged with establishing, monitoring and maintaining information technology systems and services to enable business users to carry out their roles efficiently, productively and securely. The department must stay at the forefront of technology change in order to meet multiple business requirements, provide secure IT infrastructure and proactively support C4 strategic growth opportunities.The technology chief operations office (COO) team operate across Channel 4’s finance, HR and workspace functions, developing, implementing, and enhancing business solutions. This role requires an experienced systems analyst to work with the HR function performing varied activities of support and project work. This role requires demonstrable experience of HR &amp; People systems. Channel 4’s HR system is Sage People (formerly known as Fairsail). ResponsibilitiesSystems analyst responsibilities include:<ul><li>System administrator activities</li><li>BAU support incidents</li><li>System configuration changes, enhancements and developments</li><li>System monitoring</li><li>Testing (to support unit testing and system testing. In addition, regression testing as part of release management which takes place 3 times a year)</li><li>Participate in discussions to understand the system and process problems faced by the business</li><li>Use appropriate techniques to elicit and document requirements from stakeholders, both technical and non-technical</li><li>Perform gap analysis against package-based systems</li></ul> What you will be doingSpecialist advice<ul><li>Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations</li><li>Actively maintains knowledge in one or more identifiable specialisms</li><li>Recognises and identifies the boundaries of their own specialist knowledge</li><li>Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs</li></ul>Application support<ul><li>Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures</li><li>Uses application management software and tools to investigate issues, collect performance statistics and create reports</li></ul>Release &amp; deployment<ul><li>Assesses and analyses release components for input to release scheduling</li><li>Maintains and administers tools and methods for software delivery, deployment and configuration</li><li>Maintains release processes and procedures</li></ul>Requirements &amp; definition management<ul><li>Defines and manages scoping, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives</li><li>Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements</li><li>Provides constructive challenge to stakeholders as required</li><li>Reviews requirements for errors and omissions</li><li>Prioritises requirements and documents traceability to source</li></ul> Knowledge, skills and experienceEssential<ul><li>Will have been involved in several HCM related projects</li><li>Have a good working knowledge of HR &amp; people systems as a systems administrator</li><li>Ability and confidence to work with 3rd party support partners</li><li>Excellent attention to detail</li><li>Excellent communications skills, with the ability to present ideas verbally and in writing </li><li>Experience of the full software development delivery lifecycle for technology projects from requirements and design through to technical delivery, implementation and acceptance into service</li><li>A self-starter with the ability to self-manage workload, be self-motivated and capable of working on own initiative</li><li>Able to multi-task across several activities</li><li>Ability to prioritise and plan own work with respect to deadlines and other constraints </li><li>A passion for improving process and driving forward efficiency improvements</li><li>Analytical thinker with strong problem-solving skills; focussed on getting things done</li><li>Able to break down complex activities into manageable chunks</li><li>Creative with the ability to think outside the box and challenge the as-is</li><li>Keen to develop and has a flexible approach to learning</li></ul>Desirable<ul><li>Knowledge of Salesforce APIs</li><li>Experience in Sage People, the primary HR &amp; people system</li></ul> What we are looking for<ul><li>Understands how the teams’ strategy and operations align with C4s vision; supports others to do the same</li><li>Makes timely decisions</li><li>Demonstrates passion for making things better and solving problems through collaboration within and outside team</li><li>Shares formal and in-the-moment feedback and knowledge to support the development and learning of colleagues</li><li>Leverages and promotes systems that support high quality delivery</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

National HQ

Bristol Creative Hub

Manchester Sales Office

G;asgow Creative Hub

Channel 4

Classified W for weird

Be more rainbow

Systems analyst

Closing date for applications: 27 August 2025Salary: Basic salary per annum starting from&nbsp;£32,156Location: LeedsReports to: Programme information managerDepartment: Content managementJob Grade:&nbsp;P2 Calling editorial pros with a passion for TV! Craft compelling synopses that help audiences discover their next favourite show.Content management is responsible for supporting content delivery across the portfolio: linear, streaming and listings services. We support live events, platform/content launches and the management of access services. The department is business critical and needs to meet changing business demands. The programme information team is responsible for publishing TV listings, electronic programme guides (EPGs) and streaming metadata for all Channel 4 channels.The role is focused on collating and editing programme information that abides by the department’s editorial policy and can be published across EPGs, TV listings and streaming platforms for all Channel 4 channels, and managing the publication of information in relevant systems. Responsibilities<ul><li>Editing high-quality, well-written, accurate programme information and metadata for streaming platforms, the Listings site and EPGs</li><li>Ensuring that content is consistent with the department’s editorial policy</li><li>Publication and ownership of listings and/or EPGs including publication of schedules, synopses and updates, while meeting regular deadlines</li><li>Management and publication of editorial metadata for streaming platforms</li><li>Managing the workload efficiently and meeting regular, strict publication deadlines</li><li>Working flexibly, and completing any last-minute changes accurately and promptly</li><li>Liaising with internal stakeholders and external contacts, and performing tasks to support the collective efforts of the Programme Information team</li><li>Developing and adapting to responsibilities as the role changes with the ever-changing industry trends</li><li>Developing a good understanding of C4 systems and applications</li><li>This role will be responsible for editorial metadata on content commissioned from all Channel 4 locations</li><li>Working independently and building relationships with the department and stakeholders</li></ul> Knowledge, skills and experienceTechnical &amp; professional skills<ul><li>Accuracy, excellent standards of writing and grammar, keen attention to detail, and the initiative to self-manage are all essential</li><li>An aptitude for different types of software and programmes is important. The ability to embrace technology is essential as the job requires data input across a variety of systems</li><li>A questioning mind and awareness of sensitivities regarding programme content are also key</li><li>A flexible approach to work and an ability to work well under pressure, to short-term deadlines, and to balance competing priorities are vital</li><li>Demonstrable editorial awareness</li><li>Experience of working on websites in an editorial or technical role is an advantage</li><li>Knowledge of relevant compliance and rights issues is beneficial</li></ul>Autonomy/judgement/decision making<ul><li>Self-motivated with a hands-on approach</li><li>A flexible approach to work and an ability to prioritise tasks are vital</li></ul>Relationship management<ul><li>Able to build new relationships across multiple locations</li><li>Can tactfully and diplomatically extract information from colleagues</li><li>Proven interpersonal and communication skills - the ability to work well as part of a team and remain calm under pressure and the confidence to deal with colleagues at all levels around the organisation</li></ul>Complexity/problem solving<ul><li>Demonstrable initiative</li></ul>Business impact/strategic perspective<ul><li>Able to assimilate information quickly, be flexible to business demands and be open to changes in the role’s needs</li><li>An appreciation of the role of listings, EPGs and programme information, and their influence on viewers</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Programme information editor

Closing date for applications: 25 August 2025Salary: £27,000 based in London; £24,480 based outside of London (+bonus +benefits)Location: The role will be based at our London or Didcot office, with a blend of in-office (3 days) and home working (2 days) per week. Use your communication skills and technical knowledge to deliver essential digital support that connects users with educational learning resources.&nbsp;At Hachette Learning (formerly Hodder Education), there’s one thing we’re certain about: no two students learn the same way. That’s why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student.Aligned with our parent company, Hachette Livre, founded in 1826, we’re proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doingYou'll be responsible for ensuring our digital customers are supported in the&nbsp;technical aspects of ordering, onboarding, accessing and effectively using their online subscription services.Responding to customer calls and emails using the Zendesk ticket system, you'll provide advice and support through first-line resolution or via internal escalation routes. Who we are looking forWe’re looking for someone with strong initiative, who can investigate problems and queries independently, communicate information clearly and concisely, offer excellent customer support, keep customers informed, and manage their expectations.&nbsp;The ideal candidate will be highly organised and able to work well independently as well as part of a team. Confidence in learning and using various IT systems is key, and an interest in education is preferable.&nbsp;Experience managing and creating written and video content (to help keep our online help centre up to date) is desirable but not required. What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increasing to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please state in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Digital support assistant

3 IT and Digital Projects Opportunities in England