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Closing date for applications: 18th January 2026&nbsp;This is your opportunity to join the V&amp;A for an immersive course exploring galleries and learning to craft interactive environments that tell powerful stories.&nbsp;The V&amp;A is recruiting a cohort of young creatives to take part in PORTALS, a free immersive storytelling and 3D Design course from February to April 2026. Ready to push the boundaries of design? PORTALS is your chance to reshape museum spaces into imaginative digital worlds. Over 14 sessions, at the V&amp;A and online, you'll explore galleries, create 3D objects, and craft interactive environments that tell powerful stories. You'll gain hands-on 3D design skills, learn from industry experts, and leave with portfolio-ready work. The course will conclude with a public showcase at the V&amp;A, where your ideas take centre stage. If you're 18-26 and passionate about digital design, gaming, or immersive storytelling, this is your opportunity to experiment, connect, and make something extraordinary. The course includes:<ul><li>A design challenge to explore 3D scanning, digital object building and interactive design for virtual environments, video or social media.</li><li>Technical instruction in 3D digital design</li><li>Editing and curating your digital objects on virtual platforms</li><li>Experimentation with AI tools for concept development</li><li>Branding and portfolio guidance</li><li>Showcase of your work at a V&amp;A Festival</li><li>Talks and mentoring from industry experts</li></ul>&nbsp;What will I gain from the programme?<ul><li>Hands-on experience and skills in 3D digital design</li><li>Opportunities to develop your collaboration, communication, creative and critical thinking skills</li><li>Build content for your digital portfolio</li><li>A chance to showcase your artwork at a public event at the V&amp;A South Kensington&nbsp; &nbsp;</li></ul>EligibilityThis opportunity is for young people interested in developing 3D digital design elements in their creative practice. 15 young people will be selected to explore interactive design and world building through the creation of digital spaces for storytelling, performance, theatre or video game. There are no degree requirements for applying.&nbsp;Timeline&nbsp;<ul><li>Participant selection: 28, 29, 30 January 2026 (20 minutes online interview)</li><li>Participants confirmed by 2nd February 2026</li><li>Course dates: 14 sessions between 19 February and 16 April 2026</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Victoria and Albert Museum

Open call: V&A immersive design course

Closing date for applications: Thursday 15th January 2026 at 5.00pmSalary: Real UK Living WageLocation: Edinburgh - potential for hybrid working patternStart date: Mid February 2026Duration: 6 months&nbsp;Working hours: Full time, 35 hours per week &nbsp;Interviews: Week commencing 2nd February 2026 Launch your publishing career at the heart of Scotland’s book industry! From digital marketing and content creation to supporting events and data projects, this traineeship offers hands-on experience and valuable insights into the industry.<a href="https://www.publishingscotland.org/" target="_blank">Publishing Scotland</a> is the network, trade and development body for the book publishing sector in Scotland. Established in Edinburgh in 1974, it is a membership body and a charity. Publishing Scotland acts as the voice and network for the publishing sector in Scotland, developing and promoting the work of companies, organisations and individuals in the industry. Its flagship programmes are all in support of its strategic pillars:<ol><li>Work towards a more diverse and sustainable sector</li><li>Professionalising the sector - helping individuals and companies with a targeted audience</li><li>Internationalising - creating international opportunities for the book sector</li><li>Showcasing the sector</li></ol>The marketing, data and events assistant trainee will have two main areas of focus. The first is providing assistance to the marketing and trade development manager at Publishing Scotland. The trainee will provide support to some of our key promotional activities in support of Scottish book publishers as well as contributing to the work that helps Scottish publishers improve their marketing and sales activities. The second focus is supporting metadata and data management projects. This will provide the trainee with insight into how these projects are managed, and experience being involved in the early stages of a major data project and in its transformational effects on the efficiency of an organisation. Key activitiesAssisting with content management for BooksFromScotland&nbsp;<ul><li>Initially, uploading information about new books and authors to the BooksFromScotland website, using WordPress</li><li>As the role progresses, making decisions about the content we put together for the quarterly e-issues</li><li>Liaising directly with publishers to acquire information about their new and upcoming titles and feature content&nbsp;&nbsp;</li></ul>Assisting with digital marketing for BooksFromScotland&nbsp;<ul><li>Compiling the issues to be circulated via our newsletter</li><li>Digital marketing in support of BooksFromScotland on social media (X, BlueSky and Instagram)</li><li>Growing the BooksFromScotland mailing list with competitions and extra content</li><li>Engaging with publishers and authors on social media&nbsp;</li></ul>Support for Book Trade events&nbsp;&nbsp;<ul><li>Liaising to confirm slots for pitching events where publishers pitch their books to the major book festivals in Scotland</li><li>Hosting publishers and representatives of the relevant festival and ensuring the smooth running of pitching events</li><li>Liaising to confirm slots for Meet the Buyers days</li><li>Liaising with publishers on attendance for online Open Book sessions&nbsp;</li></ul>Administrative support for the annual Publishing Scotland Trade Day&nbsp;&nbsp;<ul><li>Assisting with compiling PowerPoint presentations for Fever Pitch and Opening Quiz</li><li>Liaising with publishers on book samples, food allergies and author attendance</li><li>Compiling seating plans and attendee lists</li><li>Assisting with signage and attendee lanyards</li><li>Assisting with setup on the day, making sure tables are ready for publishers&nbsp;</li></ul>Involvement with PS Data and Metadata projects&nbsp; What you will learn<ul><li>How to work in a small, collaborative team and be supported to develop essential professional skills, including communication, time management and planning</li><li>The routes that books take to market including:<ul><li>How publishers pitch books to booksellers and festivals</li><li>How publishers market their books to different types of customers</li><li>How publishers market their books directly to readers &nbsp;</li></ul></li><li>The publishing sector in Scotland including:<ul><li>Different types of publishing companies</li><li>Different genres of publishing</li><li>The key authors, agents, and publishing companies to be aware of&nbsp;</li></ul></li></ul> What you will gain<ul><li>Experience of content management for a website and digital marketing via social media</li><li>Insights into how efficient systems sit at the heart of successful publishing businesses and organisations</li><li>Multiple opportunities to visit a variety of publishing businesses</li><li>The opportunity to visit and possibly do a short placement at the distributor BookSource</li></ul> What we are looking for<ul><li>Passionate about the world of books and publishing with a particular interest in learning how books are pitched, marketed and sold</li><li>Knowledge or experience using social media professionally and a content management system (ideally WordPress or similar) is beneficial</li><li>Experience organising or hosting events would be beneficial</li><li>Good analytical and problem solving skills</li><li>Good Excel skills (or the aptitude to learn them)</li><li>A willingness to ask questions about how things are done, and why</li><li>Strong organisational skills</li><li>A demonstrable high level of literacy - academic qualifications are not the only way to demonstrate these</li></ul> To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address: <a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul> This opportunity is open to Black, Asian and ethnically diverse candidates.This role is part-funded by the Mo Siewcharran Memorial Fund which supports internships for young talent from ethnicities that are under-represented in the theatre, publishing and music industries.

Publishing Scotland

Marketing, data and events assistant trainee

Closing date for applications: 11th January 2026Salary: up to £30,000 depending on how your skills and experience align to the role, plus bonus and benefits Are you a detail‑driven problem solver with a talent for keeping workflows running smoothly?DK is the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family.&nbsp;We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge.DK is looking for a digital supply chain coordinator to join our global publishing operations team. This is a key role at the heart of our digital publishing process, ensuring our ebooks reach retailers worldwide on time, in the right format, and with flawless metadata. If you enjoy unravelling challenges, working with large datasets, and spotting and fixing issues before they become problems, this could be the perfect role for you. In this role, you’ll be the link between our publishing teams, technology providers, and retail partners, monitoring data feeds between our systems and online retailers, swiftly investigating and resolving any issues. You’ll upload and deliver ebook files, keep our catalogues accurate through regular audits, and respond to queries from across the business. You’ll also coordinate data releases to align with key announcements.&nbsp;We’re looking for someone highly organised and resilient under pressure, with exceptional attention to detail and clear, confident communication skills. You’ll have experience working with large datasets in Excel or Google Sheets and a methodical approach to problem solving. Knowledge of systems such as Biblio and CoreSource, ONIX metadata, or experience liaising with retailers would be an advantage, but most important is your technical aptitude, curiosity, and willingness to learn. ResponsibilitiesAt DK, you’ll work with digital products that reach millions of readers, collaborate with passionate colleagues, and help shape processes that make a lasting impact. You’ll be involved in every stage, from initial file delivery&nbsp; through to publication, gaining a holistic view of how digital books are produced and delivered. This is an excellent opportunity for someone eager to make a meaningful impact in digital publishing and to play a crucial role in delivering DK’s award‑winning content to a worldwide audience. Working from the office a minimum of three days a week, you’ll join a supportive, collaborative team environment. If you are motivated by process, efficiency, and precision, we encourage you to apply.<ul><li>Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards</li><li>Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes</li><li>Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors</li><li>Identify bottlenecks, implement efficiencies, and document best practices to improve workflows</li><li>Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence</li></ul> Additional informationWe have a range of benefits to reflect our commitment to our people, some of which are:<ul><li>25 days paid holiday entitlement in year one, plus bank holidays</li><li>Generous pension scheme</li><li>Volunteering policy and charity matching</li><li>Employee assistance programme</li><li>60% discount on company books</li><li>Cycle to work scheme and discounted gym membership</li><li>Shopping discounts</li><li>Flex Fridays (1pm Finish*)</li><li>Up to 30 days remote working from abroad - *subject to certain criteria being met.</li><li>And we plant a tree for every new employee to our business</li></ul>DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit <a href="https://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>&nbsp; DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.Please include in your application that you found this role through Creative Access.

Dorling KIndersley

DK Publishing

Digital supply chain coordinator - DK digital product

Closing date for applications: 5th January 2026Salary: £65,000 - £80,000 dependent on experience (+bonus +benefits) Lead IT service excellence at one of the UK’s most influential publishing groups.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder &amp; Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools.This role leads the delivery of high-quality IT support and ensures operational excellence through ITIL-aligned service management and continuous improvement initiatives. As a member of the Hachette UK IT “Heads of” community, the post holder contributes to strategic planning, cross-functional collaboration, and leadership development across the organisation. ResponsibilitiesService operations<ul><li>Manage and oversee day-to-day operations of the 1st Line Service Desk, 2nd Line team and Service Management, ensuring SLA adherence, governance and customer satisfaction</li></ul>ITIL service management<ul><li>Chair the CAB and own ITSM tool governance, and roadmap.</li><li>Drive problem management and service reviews (internal and external)</li><li>Define and implement service improvement initiatives and programmes</li><li>Embed and evolve ITIL processes across incident, change, request and problem management</li><li>Evaluate IT processes on a regular basis, identifying areas where the targeted process metrics are not reached</li><li>Conduct service assessments for each area of IT to evaluate maturity assessments and key performance metrics</li></ul>Strategic leadership<ul><li>Actively contribute to the Hachette “heads of” community, shaping service culture and succession planning</li><li>Collaborate with other heads of and directors to align service delivery with business goals</li><li>Represent IT services in cross-functional forums and strategic initiatives</li><li>Lead and develop a high performing, engaged and inclusive team</li></ul> Who we are looking for<ul><li>Proven leadership in IT service desk operations, ideally within a hybrid support model</li><li>Strong understanding of ITIL principles and experience implementing/leading significant service improvement plans</li><li>Demonstrable ability to foster a customer-centric culture and drive continuous improvement</li><li>Experience managing outsourced vendors and in-house technical teams as a ‘Manager of Managers’</li><li>Experience of leading major incident and problem management</li><li>Demonstrable experience of building high performing, engaged and inclusive teams</li><li>Demonstrable experience in leading scale projects and change management, individually and through others</li><li>Fully focused on customer service excellence – anticipating, meeting and exceeding the customers’ expectations</li><li>Able to interpret, analyse and visualise (to team and wider business) metrics to support business goals</li><li>Excellent stakeholder engagement and management – able to manage expectations at all levels and take pragmatic decisions</li><li>Excel at inspiring, coaching, and empowering their team to achieve excellence – able to deliver results through others</li><li>Able to influence others, negotiate and challenge – senior individuals, teams and peers</li><li>Excellent communication skills – ability to adapt to situation and audience</li><li>Able to collaborate with other IT leaders to have an impact outside of your own area</li><li>Commercially focussed – able to translate services and business goals, understands the business</li><li>Positive, flexible and with a can-do attitude at all times</li><li>Degree in systems engineering or related discipline or equivalent</li><li>MCSE an advantage</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Head of IT services

Closing date for applications: 6pm on 16 January 2026Job title:&nbsp;Senior IT Service Delivery ManagerReporting to:&nbsp;Global Head of TechnologyWorking hours: 10am-6pm, Monday-FridayLocation:&nbsp;White Cube Bermondsey (with other locations as required)&nbsp;Direct Reports: 3&nbsp;Compensation: £60,000.00 - £80,000.00 dependent on experience&nbsp;White Cube is seeking a hands-on Senior IT Service Delivery Manager&nbsp;to play a pivotal lead role in our technology transformation journey - ensuring technology solutions, services and vendors align with White Cube’s strategic objectives, managing service levels and standards, driving continuous improvement, and acting as a trusted business partner.&nbsp;Operating at both a strategic and operational level, the ITSDM will lead global service delivery, partner with business stakeholders to anticipate and iterate technology needs and shape a culture of service excellence. The post holder will balance operational oversight with strategic influence, ensuring that IT delivers measurable business value and supports the gallery’s creative and commercial ambitions.Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Due to the festive break, we will not begin reviewing applications until 5 January 2026.&nbsp;ResponsibilitiesService Leadership&nbsp;<ul><li>Lead a small global IT operations team, ensuring consistent, high-quality service, governance, adherence to Operational SLAs and KPIs.</li><li>Develop It service into a mature ITIL service management capability (Incident, Problem, Change, Request, Knowledge Management).</li><li>Champion a culture of continual improvement, leveraging data, automation, and analytics to enhance service performance and user-experience.</li><li>Oversee proactive monitoring, reporting, and predictive service analytics to anticipate and prevent service disruptions.</li><li>Oversee service transitions for new systems, partnering with PMO to ensure readiness, training, and support models are in place for go-live.</li></ul>Operational Excellence &amp; Infrastructure<ul><li>Coordinate in-house and 3rd party resources to deliver IT projects, including system upgrades, rollouts and continuous improvement projects.</li><li>Lead operational IT initiatives including hardware and software management, system installations, end-user device management, print solutions and wireless configurations.</li><li>Maintain critical business systems, multi-site networks and enterprise Infrastructure, and Cloud environment in conjunction with in-house and 3rd party suppliers.</li><li>Manage Microsoft 365 and Azure AD environments, including user provisioning, access control, and policy management.</li><li>Ensure reliable connectivity and data access across all White Cube sites.</li><li>Manage data backup and Disaster Recovery solutions with 3rd party services.</li><li>Provide cover and assistance to team members during absence and support gallery events or private views as required.</li></ul>Business Partnership&nbsp;<ul><li>Serve as strong IT business partner to identify and prioritize service improvements, technology adoption, and training opportunities.</li><li>Proactively engage with business stakeholders to align department strategies with IT initiatives.&nbsp;</li></ul>&nbsp;People and Vendor Leadership<ul><li>Develop a high-performing global IT support team, fostering accountability, professionalism, and driving a culture of service excellence.</li><li>Manage MSP and key supplier (support, infrastructure, licensing, SLAs and escalations) relationships and commercial arrangements, driving continuous value, innovation, and quality improvement.</li><li>Implement structured vendor performance reviews aligned to service and quality SLAs.</li><li>Manage the IT Opex and Capex budget and optimise vendor and service MSAs.</li></ul>Security, Compliance, and Risk Management<ul><li>Partner with the CISO to embed security-by-design, incident response, and awareness into daily service delivery.</li><li>Support the CISO on cybersecurity compliance, and disaster recovery planning.</li><li>Maintain auditable processes for user access, device management.</li></ul>Reporting and Insight<ul><li>Produce service delivery MI with trend analysis, and actionable insights to inform capacity planning and decisions.</li><li>Present technology and service performance and risk assessments to the Technology Steering Committee, PMO, Op-Co and Company-wide channels, as required.</li><li>Work with the Global Head of Technology on strategic technology planning, Opex budgeting, capacity management, and IT Capex investment prioritisation.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Proven experience in IT Operations and Service Delivery, preferably within a multi-site or international organisation.</li><li>Strong technical knowledge of hardware, Networking (WAN / LAN), and cloud/SaaS solutions.</li><li>Proven line management experience leading, coaching and guiding a IT support teams in a fast-paced organisation.</li><li>Demonstrable success implementing and maturing ITIL-aligned service frameworks.</li><li>Strong Experience in vendor governance, contract negotiation, and performance management.</li><li>Strong hands-on knowledge of M365, Azure AD, JAMF and Windows Servers.</li><li>Awareness of cybersecurity frameworks e.g. ISO27001, Cyber Essentials.</li><li>Good commercial acumen, with experience of OPEX budgets and service cost optimisation.</li><li>Excellent stakeholder engagement, communication, and influencing skills at all levels.</li><li>Strong problem-solving, analytical, and organisational abilities, coupled with a strategic mindset and continuous-improvement ethos.</li><li>Working knowledge of Agile methodologies (Scrum, Kanban)</li><li>Leading-by-example, showing, coaching and developing approach. </li><li>Hands on technical depth with a collaborative and business-oriented approach.</li><li>Calm, structured, and resilient when managing complex challenges.</li><li>Passionate about innovation, service quality, and enabling creativity through technology.</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

White Cube

Senior IT service delivery manager

Closing date for applications: 6th January 2026 at 9.00am&nbsp;Salary: £50,000-£65,000 dependent on experienceReports to: Journey's chief technical officer&nbsp;Location: Mainly at Vyner Studio (Squint/Opera) but working flexibly across Journey's London Studios Lead the operational delivery of a technical department, helping shape the next chapter of multidimensional design.Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Working with the chief technology officer (CTO), this role will provide managerial oversight of the technical department within Journey with particular focus on the operational delivery of the team and its personnel.This role would suit an experienced project manager, producer or operations manager interested in applying their existing experience to a forward-looking team tasked with defining the next chapter of multidimensional design and creative technology. An understanding of the role technology plays in a business, both creatively with regards to public facing projects and operationally, will be crucial. ResponsibilitiesOperational<ul><li>Having an ongoing consideration of availability, skills, interest, balance of projects, individual team professional development and representation of the department.</li><li>Support the CTO to ensure effective delivery of department operations including but not limited to:<ul><li>Designing and implementing processes across technology product management, project management, software development, and technical operations.</li><li>Serve as point person for HR, Finance, Facilities, and other business operations team for Technology team. Ensure Technology team delivers to existing processes and key deadlines.</li><li>Coordinating meetings, minuting, and disseminating actions.</li></ul></li><li>Supporting Technology leadership across processes, operations, and team management. Contribute to design of new processes, execution of existing processes, and standardisation across workflows and teams.</li><li>Manage collection of data and reporting and communications of Technology team KPIs.</li><li>Contribute to resourcing processes, ensuring that utilisation data and near-term planning accurate reflects the needs of the business and the plans of the Technology team, partnering with the Technology leads.</li><li>Represent the Technology team in larger business processes and communications, reflecting the Technology strategy, approaches, and execution.</li></ul>&nbsp;Management<ul><li>Support the CTO with organisational design, internal communications and processes, and overall departmental structure.</li><li>Line manage departmental coordinator, technical project managers, and other operational Technology staff where appropriate.</li><li>Ensure a consistency across global Technology teams in all internal and Journey processes.</li><li>Partner with the CTO to consistently deliver on finance, HR, business operations, recruitment and talent, and internal Technology processes.</li><li>Provide additional mentorship to Technology leads around leadership, management, and process.</li></ul>&nbsp;General<ul><li>Recognition of possible approaches and new possibilities for how the department operates and thrives including research into new approaches.</li><li>Setting the tone for how the department engages with and collaborates with other areas of the organisation.</li><li>Partnering with the CTO to drive team culture and environment, both internally and as part of the overall Journey culture.</li><li>A commitment to the implementation of Journey’s values around sustainability, accessibility &amp; belonging and inclusion in all areas of the business and allocating focus within the department in these key areas.</li><li>Keeping abreast of influences and ideas from leading sector peers and developments.</li><li>Undertake other work as reasonably required by the company. </li></ul> Knowledge, skills &amp; experienceEssential:<ul><li>Strong demonstrable experience in project and/or operational management</li><li>An acute understanding of the role technology plays in a creative organisation</li><li>A strong track record and keen interest in administration and its impact</li><li>Experience rolling our processes for more effective teams and departments</li><li>Experience evaluating and strengthening team performance</li><li>Ability to interact with a wide range of people and excellent interpersonal skills</li><li>Experience of a fast-paced environment and an ability to adapt to changing circumstances</li><li>Experience working with busy executive level leadership</li><li>Strong attention to detail</li><li>Experience overseeing a team</li></ul>Desirable:<ul><li>Experience coordinating HR processes</li><li>Experience working in a design studio across one or more design specialisms including spatial design &amp; architecture, video design &amp; animation and technical design</li></ul> Additional informationInterviews:&nbsp; Round 1 - Week Commencing 12th January 2026 Round 2 - 23rd January 2026 (12pm - 3pm)(If you are unable to make the scheduled dates, please let us know within the content of your cover letter). The interview panel will include members of Journey across the two rounds of interview. Interviews are held in-person at one of our London Studios in order for candidates to meet some of the team, however they can be arranged online if there are geographical considerations.Our interviews are built as two way conversations to better understand each other’s work and aspirations, and may include &nbsp;a task to better understand the candidate's process. We operate equal opportunity interviews and, for the initial round of interviews, we typically share elements of question topics in advance with candidates.&nbsp; How to applyPlease submit a comprehensive CV/Resume in addition to either a cover letter (maximum two A4 sides) or up to three minutes of audio (instructions in the application section) describing your suitability for the position, how your skills and experience match the person specification and why you would like to work in this role at Journey. Please find the upload fields at the bottom of the page by clicking 'Apply'.&nbsp;We do not accept applications by any other method.Within the various elements of your application (namely your letter or audio), please outline clearly how your previous work relates to the requirements listed for this role. Having clear examples and explanations will be beneficial for your application. Additionally, why you are interested in working for Journey would be a very helpful thing to include. Applicants should provide contact details for two references. We will seek your permission before making direct contact with any referees. All applicants must be eligible to work within the UK. If you would like a brief call with our team to discuss specific queries you have about the opportunity (including queries regarding accessibility), please contact the email listed on our website. Acknowledging the resources that go into attending interviews, we are very happy to reimburse expenses for extensive travel incurred through travelling to/from your interview with us. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

6 IT and Digital Projects Opportunities in United Kingdom