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Closing date for applications: 20th June at 11.59pmSalary: £23,970 &nbsp;If you're passionate about providing exceptional customer service and want to work at the heart of the publishing industry, this could be the perfect next step.We, Hachette UK Distribution, are the leading book distribution company in the UK.&nbsp;&nbsp; We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.Hachette UK Distribution is part of the Hachette UK publishing group. &nbsp;What you'll be doingOn a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base.This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and other duties such as:<ul><li>Proactively liaising with both customers and publishers to maintain a first class working relationship</li><li>Preparing and processing orders/claims received from customers and publishers</li><li>Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time</li></ul>As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.&nbsp;This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model.&nbsp; The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday. &nbsp;Who we are looking forDo you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.Why should you be excited about this opportunity?&nbsp; Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry. &nbsp;Are you interested? Then read on to find out more!&nbsp;You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service.&nbsp;You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.It is highly likely that you will already have proven experience of working in the following roles and or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre. &nbsp;What we offerOur people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:<ul><li>34 days annual holiday including Bank Holidays</li><li>Pension Plan and Life Assurance schemes</li><li>Company enhanced family policy including maternity, paternity and shared parental</li><li>Reward programme giving discounts, savings and cash back at numerous retailers</li><li>2 Community Days per year</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Generous discounts on books we publish</li><li>Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)</li><li>Wide-ranging training library</li><li>Development Programmes including Mentoring</li><li>Staff Events </li><li>Many employee networks to join</li><li>Free onsite parking</li><li>Free tea and coffee</li></ul> &nbsp;Our commitmentHachette employs people on the basis of their abilities.&nbsp; We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.Please include in your application that you found this role through Creative Access.If you are shortlisted and need us to make any adjustments to help you attend for interview, please&nbsp;let us know.We will notify all candidates of the outcome of their application.&nbsp;

Carmelite House

Hachette UK

Customer service advisor

Closing date: 8th June 2025Salary: £29,250 - £32,000 dependent on experience and location (+bonus +benefits)Location: This role can be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. Seeking your next steps in publishing? Sphere Fiction's senior team is looking for a dynamic editor to work across a range of major crime, thriller, and historical titles.&nbsp;Sphere is the commercial hub of Little, Brown, a major trade division within Hachette and four-time winner of the Publisher of the Year Award.Sphere Fiction is one of the most innovative and successful commercial imprints in the UK and the proud home of globally bestselling brands Mark Billingham, Val McDermid, Patricia Cornwell, Nicholas Sparks and more, as well as some of the biggest recent bestsellers and brands of the future, including Ali Hazelwood and Colleen Hoover. Our ethos is to publish something for everyone; we put what readers want front and centre and aim to reach mass audiences who might be traditional book-buyers as well as those who might instead be entertainment consumers first and foremost. What you'll be doingYou’ll be supporting Sphere Fiction's senior team on a range of major titles; an excellent opportunity to be a key part of the team for globally-recognised names as well as brands of the future. The majority of the publishing you'll support on consists of crime and thriller fiction, with the occasional historical or general fiction title.You will also inherit a small number of authors for your own list, but please note this is not a commissioning role.Responsibilities include, but aren’t limited to:<ul><li>Proactively supporting on the Fiction Publisher and Publishing Director's titles throughout the publication process, including managing the critical path, maintaining best-in-class metadata, attending campaign meetings and contributing to edits</li><li>Championing a select list of your own titles</li><li>Communicating effectively with marketing, sales, publicity, production, design and rights teams</li><li>Establishing strong relationships with authors and their literary agents</li></ul> Who we are looking forWe are looking for a proactive, highly organised candidate who loves commercial fiction – especially crime fiction – and has demonstrable experience supporting senior colleagues' publishing at either Assistant Editor or Editor level. You may have already led on a few publications, or otherwise offered exemplary support on others' lists, preparing you to take on a small list of your own.&nbsp;We are also looking for:<ul><li>Demonstrable interest in the commercial fiction market and its trends</li><li>A proactive and quick learner </li><li>Enthusiasm for working in a tight-knit team within a busy division</li><li>Experience supporting senior colleagues' publishing</li><li>Experience communicating with and editing authors</li><li>Experience communicating with literary agents</li><li>Experience briefing jackets, writing cover copy and metadata</li><li>Ability to prioritise and manage a variety of deadlines</li></ul>Alongside how your experiences fit the role, in your covering letter we would also love to hear about the commercial crime fiction publication (from any publisher) that has most impressed you in the past twelve months, and why. What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please state in your application that you found this role through Creative Access.

Editor

Closing date: 9th June 2025Salary: £30,000 - £40,000 (London); £27,600 - £36,800 (Sheffield), DOE (+bonus +benefits)Location: This role can be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. An exciting opportunity has arisen for a talented, motivated and creative designer or senior designer to join the Hodder &amp; Stoughton art team.&nbsp;For the past 150 years and counting, Hodder and Stoughton has proudly published quality, bestselling fiction and non-fiction across some of the biggest brands in the world, and across a multitude of genres. Our authors include global sensations John Connolly, John Grisham and Stephen King, broadcasting stars Sara Cox, Clive Myrie, Graham Norton and Lucy Worsley, and contemporary fiction and literary gems John Connolly, Stephanie Garber, Mike Gayle, Sophie Hannah and David Nicholls, to name but a few. We are also proud to publish non-fiction hits by household names including Ella Mills, Stuart Broad, Johannes Radebe, Paris Fury and more.We have enjoyed countless bestsellers, celebrated hundreds of awards and welcomed authors and colleagues from every part of the world through our doors. A passion for creativity, inclusivity and drive for ambition are imprinted on everything we have done throughout the past century and a half, and on what we do now. What you'll be doing<ul><li>You will be a vital part of the team, expected to work across all our imprints, handling the creative process from initial brief to final artwork.</li><li>You’ll have creative autonomy for your briefs and the opportunity to commission illustrators, photographers and other designers.</li><li>You will need to ensure that all work is delivered to the highest standard and on schedule, and that all administration and file management is up to date and accurate.</li><li>You’ll work closely with staff in other departments, developing great working relationships and demonstrating strong skills in conveying ideas and effectively interpreting feedback.</li></ul> Who we are looking for<ul><li>You will be a dynamic, self-starting and organised creative with experience in cover design within the publishing industry and an impressive portfolio across a range of titles.</li><li>You will be energised by the whole creative process, and constantly challenge yourself to deliver stand-out cover designs.</li><li>Your abilities will enable you to put yourself in the shoes of our reader and design a cover that strongly engages with them.</li><li>We need you to bring a positive, can-do approach and a desire to build strong relationships with your immediate team, other departments, as well as illustrators, authors and agents.</li></ul>In your application, please submit your CV, Cover Letter and Portfolio of recent work (which is in the cover letter section). What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.We believe publishing should be for everyone, at any stage of their career and in any role. We value the experience gained from any and all different jobs, and that is why we encourage applicants from all walks of life, especially if those walks didn’t initially include publishing.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Access.

Designer / senior designer

Closing date: 9th June 2025Salary: £46,000 - £52,000 (London); £42,320 - £47,840 (Sheffield), (+bonus +benefits)Location: This role can be based at our London office, or our regional offices in Sheffield, with a blend of in-office (3 days) and homeworking (2 days) per week. An exciting opportunity has arisen for a highly-experienced, confident and creative head of design to join the Hodder &amp; Stoughton art department.&nbsp;For the past 150 years and counting, Hodder and Stoughton has proudly published quality, bestselling fiction and non-fiction across some of the biggest brands in the world, and across a multitude of genres. Our authors include global sensations John Connolly, John Grisham and Stephen King, broadcasting stars Sara Cox, Clive Myrie, Graham Norton and Lucy Worsley, and contemporary fiction and literary gems John Connolly, Stephanie Garber, Mike Gayle, Sophie Hannah and David Nicholls, to name but a few. We are also proud to publish non-fiction hits by household names including Ella Mills, Stuart Broad, Johannes Radebe, Paris Fury and more.We have enjoyed countless bestsellers, celebrated hundreds of awards and welcomed authors and colleagues from every part of the world through our doors. A passion for creativity, inclusivity and drive for ambition are imprinted on everything we have done throughout the past century and a half, and on what we do now. What you'll be doing<ul><li>You will be a senior and valuable member of the team, working across all lists to deliver bestselling, consumer-first designs.</li><li>As a leader within the Art department you will support the Deputy Art Director with the day to day running of the department, contributing to creative processes, helping develop members of the team and ensure that their creative output is delivered to a high standard, alongside your own designs.</li><li>You will be experienced at all aspects of publishing design, responsible for driving all phases of design from conception to production and keeping all stakeholders up to date on progress, pushing for excellence at every stage.</li><li>You will be confident and experienced in author and stakeholder meetings, be a keen reader with a developed awareness of publishing and design trends.</li><li>You’ll work closely with staff across all other departments, developing great working relationships.</li></ul> Who we are looking for<ul><li>This position would be perfect for a highly experienced Senior Designer wanting to take their career to the next level.</li><li>We are looking for someone who has demonstrable experience in market leading design as well as line management and an enthusiasm for contributing to the Art Department as a whole.</li><li>You will have expert market knowledge across a variety of genres.</li><li>You should possess a meticulous eye for detail, have great communication skills and enjoy working as part of a team.</li></ul>In your application, please submit your CV, cover letter outlining relevant experience and a portfolio of recent work. What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.We believe publishing should be for everyone, at any stage of their career and in any role. We value the experience gained from any and all different jobs, and that is why we encourage applicants from all walks of life, especially if those walks didn’t initially include publishing.Please state in your application that you found this role through Creative Access.

Head of design

Closing date for application: 16 June 2025Salary: £29,000 - £43,000 dependent on experience and location (+bonus +benefits)Location: Sheffield, LondonContract: Fixed-term &nbsp;Take your editorial experience and knowledge of the UK's Christian community to this position with Hodder Faith.We publish books of excellence and lasting value written by authors with passion and expertise. We're home to popular fiction and non-fiction writers alongside some of the most progressive new voices in publishing. Established in 1768 and with a rich and illustrious history, we are the oldest imprint in the business and oldest surviving trade list in British publishing.John Murray Press is a division of Hachette, one of the largest publishing groups in the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. &nbsp;What you'll be doingTo take on editorial and publishing responsibility for a number of existing key book and author brands across the Hodder Faith list as assigned by the publishing director, and to oversee these titles working alongside the authors through to publication and beyond.To take overall editorial responsibility for key titles and authors on the Hodder Faith list:<ul><li>To oversee the editorial and publishing process for existing key titles, as delegated by the publishing director</li><li>To develop strong and effective relationships with relevant authors</li><li>To work effectively with the wider editorial team, ensuring communication is timely and effective</li></ul>To assist the publishing director and other editors’ forward commissioning for the Hodder Faith books list:<ul><li>To read and assess new manuscripts as directed, and provide feedback to the publishing director and in the regular editorial team meeting</li></ul>To publish titles imaginatively and with conviction, with agreed sales goals and cost control in mind:<ul><li>Following acquisition, to working with contracts team to ensure contract process is complete for each project</li><li>To work with authors to ensure delivery of manuscripts in line with contract and agreed scope</li><li>To make initial editorial assessments and undertake overall content edit</li><li>To write cover copy and selling copy for title information sheets</li><li>To drive the publishing of your books through the editorial, design and production process</li></ul>With others on the team, to share responsibility for monitoring market trends:<ul><li>Reading bookfair reports, monitoring competitor activity, including internationally</li><li>undertaking research in subject areas and market sectors as agreed with the publishing director</li><li>attending book fairs and conferences, especially during the Christian festival season, etc.</li></ul> &nbsp;Who we are looking for<ul><li>We are looking for candidates with solid editorial experience, confident working in detail on manuscripts and alongside authors. </li><li>Applicants must be solutions orientated, with high diplomacy skills and a flexible approach. </li><li>This role would suit somebody who enjoys working as part of a close team and who is able to prioritise their own workload to meet schedule and budget parameters. </li><li>Good working knowledge of the Christian scene in the UK will be essential.</li><li>Demonstrable experience, knowledge, or certification indicating a broad understanding of Christian theology.</li><li>Strong and wide knowledge of the UK and US Christian Church scene, across denominations.</li><li>Experience working with authors, and confident working with high-profile authors</li><li>Strong developmental/structural text editing abilities</li><li>Strong organisational skills</li><li>Good interpersonal skills, communication ability and resilient attitude</li><li>Effective influencing skills</li><li>Confident presentation skills</li><li>Knowledge of UK sales channels for Christian books</li><li>Proven experience at editorial assistant level or assistant editor level</li></ul>&nbsp; What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp; Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

5 Hachette UK Opportunities