Commercial operations apprentice

Closing date for applications: 29th April at 11.59pm

Salary: £23,170 per annum

Start: January 2025

Duration: 15 months

Qualification offered: Business Administrator Level 3

Reports to: Campaign Lead

Department: Sales Operations

Get to grips with the business side of television and learn the ins and outs of linear and streaming TV campaigns in this paid apprenticeship opportunity with Channel 4. 

If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you. These apprenticeships are aimed at school leavers and people who do not have a degree (full eligibility criteria below).

Our Apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home. The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.

Campaign Operations are responsible for creating and delivering the maximum commercial value for Channel4 and sit within the wider Sales Operations Department within 4Sales.

The successful candidate will work mostly within the core Campaign Team who have a multi faceted role working across both linear and streaming campaigns and have lots of interactions across the floor with almost all departments. They have responsibility for creating and delivering maximum revenue across all means of viewing and are a key department with lots of varying responsibilities.

During the apprenticeship the successful candidate will also spend a portion of their time working with the Sales Operations Specialist teams which help support this work with multiple forms of Analysis.

This is a great role for someone looking for an operational/admin position with great career progression.

Responsibilities

• Ensure all Linear and Streaming activity is booked through the booking systems and adheres to the internal booking cycle
• Regularly monitor the delivery levels of all Linear and Streaming campaigns, whilst highlighting anomalies and responding & reacting accordingly to provide solutions.
• Use initiative and judgement to present efficient ways of working within a fast paced team to ensure revenue is maximised throughout the month
• Resolve routine Airtime and Digital problems at a campaign level, whilst escalating more complex problems to the Assistant/Exec/Manager
• Understand all aspects of trading within the C4 revenue workflow and factors which impact the C4 sales proposition
• Build strong working relationships with multiple teams within 4Sales
• See campaigns from end to end (delivery to transmission)

Knowledge, skills, experience

As part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job. 

We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills.  Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences. 

• Verbal and written communication skills - Verbal - e.g. experience of dealing with customers or working as part of a team. Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing. 
• Attention to detail -  e.g. Cashing up on tills or proofreading coursework.
• Organisation skills and ability to prioritise tasks - e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams. 
• An understanding of and a passion for Channel 4's remit.
• Confirm you have Maths & English GCSE Grade C (4) or above.
• A basic understanding of how the TV Advertising Market works.
• Ability to problem solve and resolve issues using initiative.
• Ability to follow instructions and work both independently and part of a team.
• Experience using Microsoft Excel with ability to analyse data with good numeracy skills and an eye for detail.

Eligibility criteria

• You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.
• You’ll need to have a Grade C (4) or above in Maths & English GCSE.
• You can’t have already completed the qualification being offered or similar at the same or higher level.
• Our apprenticeships are aimed at school leavers and people who do not have a degree.

The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.

To apply

Click on the 'apply' button at the top right to progress the application process. Please include in your application that you found this role through Creative Access.

We are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at apprenticeships@channel4.co.uk.

Take a look at our access page for more information, which you’ll find by clicking here. You can also watch our YouTube video, Demystifying Interview and Workplace adjustments. 

If you’d like some tips on writing your application before you apply, please watch our YouTube video, How to Write an Outstanding Application. 

Relocation 

If you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation.