Director of talent and outreach

Closing date for applications: Friday 11th April 2025 at 5pm UK time 

Salary: £60-65,000

Hours: 35 hours per week 

First interviews: 22 & 23 April 2025   

Location: Hybrid, to include two days per week across two Creative Access sites in Camden and White City, London (flexible working patterns also considered.) 

A new and exciting opportunity to lead, expand and amplify Creative Access’s talent, recruitment and outreach activities across the UK.

About Creative Access 

Creative Access is the leading organisation working to create equity, diversity and inclusion in the UK creative industries. We provide career-long access, opportunities, support and training to make the creative industries better reflect society. Our mission is to break down the barriers faced by those from historically under-represented groups to accessing and building careers. 

The role

We are looking for an ambitious and experienced individual to drive all talent, recruitment and outreach functions at Creative Access, via our ‘Access’ pillar.

You’ll be leading the Access team, who work with the UK’s top creative employers to connect our community with opportunities and unlock their potential. We provide access to hundreds of incredible paid internships and thousands of paid roles, along with free CV support and interview advice. 

This vital role involves leading on all our ‘Access’ activities – from job listings on our Opportunities Board, to bespoke recruitment services for internships and permanent roles, and outreach and talent engagement at all career levels in the UK’s creative sector and beyond.

This is an exceptional opportunity to become an integral part of the Creative Access leadership team. It would suit a commercially minded and innovative candidate, who is motivated by making a genuine difference to the challenges of diversity, inclusion, accessibility and social mobility, in a fast-changing creative economy.

Key responsibilities

• Strategic leadership of the Access team to deliver successful outcomes and foster excellent relationships with clients and talent. To include setting targets, monitoring progress and developing impactful and executable strategies that position and amplify Creative Access with existing and target stakeholders
• Recruitment: sourcing and interviewing suitable candidates for placement in permanent job vacancies, including negotiating pay and salary rates and finalising arrangements between clients and candidates
• Outreach: Developing innovative strategies and procedures to target new under-represented audiences and increase total reach, as we ramp up our engagement in the UK Nations and Regions, and support talent at all career stages
• Listings: Overseeing the Creative Access Opportunities Board, including managing the listings process, listing packages and application tracking system
• Oversee the inclusivity and accessibility of all job ads, applications, interviews and recruitment processes, ensuring a positive and consistent candidate and client experience
• Evaluate the effectiveness of our recruitment platform methodologies and contract fulfilment by regularly monitoring and tracking analytics, data and success metrics
• Review fees structure of all recruitment functions and keep across competitor offerings and innovations
• Lead on new business approaches to build new and exciting partnerships, as well as delivering high quality account management with our existing partners
• Develop Access team members including line management and support to ensure ongoing professional development and workplace wellbeing
• Audit existing processes and systems; identifying opportunities to streamline, automate and improve; driving the optimisation and innovation of the Opportunities Board and wider candidate/client workflows, as we embrace new technologies
• Ensure effective and secure data management and compliance with regulations; lead on GDPR policy and best practice
• Work supportively and collaboratively with other members of the senior leadership team and across departments to deliver a cohesive, united approach to business activities
• Represent Creative Access externally to key stakeholders, at sector events and in the media.

Knowledge, skills and experience

Essential:

• Significant previous experience in a commercial recruitment role in the creative and/or adjacent sectors
• Excellent commercial acumen, strategic and negotiation skills
• Executional leadership skills and a track record of people management
• Demonstrable experience of building and sustaining relationships with stakeholders and colleagues to achieve organisational objectives
• Demonstrable experience developing and delivering targeted talent and outreach campaigns
• Strong technical acumen, experience of working on CRM systems and a data-driven approach to recruitment strategy formulation and decision-making
• Understanding and experience of diversity issues and best practice in inclusive recruitment
• A passion for change leadership with an ability to transform, inspire, and align a team of professionals
• A keen eye for detail and highly organised
• Excellent verbal and written communication skills.

Desirable:

• Knowledge of the latest software, platforms and AI-driven workflows being deployed in talent acquisition and applicant tracking systems, and their limitations
• An understanding of market insight, data analysis and evaluation.
  
  

How to apply

• Log in to your Creative Access account or register today to apply for this opportunity
• To apply please upload a CV (2 pages maximum) and cover letter (2 pages maximum) outlining why you’re interested in the role, and skills and experience you can provide
• Please upload your CV and cover letter as one document
• Proofread your application carefully as it’s not possible to amend the application once submitted
• Please email any queries about this role to our CEO Mel Rodrigues at this address: mel@creativeaccess.org.uk

Successful applicants will be invited to interview on 22 or 23 April 2025, with a view to taking up the position by June 2025.

We welcome and encourage applications from candidates who are under-represented in the creative industries.