Education administrator - learning

Closing date for applications: Friday 3rd July 2026 at 23:59

Salary: £26,994

Location: London

Working hours: 9am-5pm Monday to Friday, 1 work from home day per fortnight

Start date: July 2026

Support the delivery of workshops, courses and events at Shakespeare’s Globe, helping create engaging learning experiences across a world-renowned cultural institution.

Shakespeare’s Globe is a world-renowned performing arts venue, cultural attraction and education centre located on the bank of the River Thames in London. We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment.Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

The Education Department consists of the Higher Education, Research, Library and Archive, Education Producing, and Learning teams. This Education Administrator will play a key role in the Learning Team, which develops and delivers a wide range of educational programmes for schools, young people and teachers, helping make Shakespeare accessible to learners from diverse backgrounds.

Working with a network of highly skilled Globe Education Practitioners (freelance actors and directors), the team welcomes thousands of students to Shakespeare’s Globe each year through workshops, tours, study programmes and Youth Theatre activities.

Our team is in an exciting phase as we increase the proportion of funded, mission-focused work we do to benefit young people who face barriers to accessing the arts. We are a supportive and collaborative team who are highly motivated by the impact we can have on young people’s lives as we work to bring educational and social opportunities to all, with a focus on those who have the least access to these.

Key activities

Principal responsibilities

• Assist the Education team to ensure that all projects, courses and events are planned, staffed and resourced to a consistently high standard.
• Be a welcoming and supportive contact for participants and groups attending our activities across Shakespeare’s Globe sites. Sign-in groups on arrival, liaise with the Front of House team, monitor attendance and effectively handle enquiries relating to the event.
• Ensure that all procedures for security, health and safety and good housekeeping are properly carried out in line with the working practices of Shakespeare’s Globe.
• Work as part of the Education Administrator team to create and contribute to regular timetables and planners to give an overview of Education’s upcoming projects, tasks and meetings. Disseminate this information in cross-departmental operations meetings where necessary.
• Lead on data entry on relevant booking systems.Take responsibility for daily administrative tasks (emails, scheduling, arranging resources, mailings etc), ensuring that records and data are carefully maintained and monitored.
• Assist the department as lead support in the generation of purchase orders and processing of invoices and expenses; assist with processing credit card spend; assist with the monthly reconciliation of finance statements and cash floats.
• Ensure that appropriate spaces are booked and prepared for sessions and events. This could include technical set-up, the provision of refreshments, or preparing workshop resources. Ensure that the spaces are cleared after each session in preparation for the next booking.
• Liaise with Education Practitioners, theatre professionals and visiting speakers to ensure the smooth running of Education activities under the guidance of senior team members and the line manager.
• Source props and costumes for rehearsals and performances and ensure the safe keeping and return of these items.
• On occasion, act as a supervisor for workshops on the Globe stage, in the Sam Wanamaker Playhouse and in the Globe Education Studios.
• Gain familiarity with the Education offer, understanding how activities are effectively delivered in order to respond proactively to queries.

What we are looking for

Person specification

• Good time management and organisational skills.
• A growth mindset – the belief that setbacks are learning opportunities that can help us
  improve.
• A good working knowledge of Windows-based software (including Excel).
• Keen ability to communicate effectively with a wide range of people.
• Ability to respond rapidly and calmly to changing situations.
• An interest in working with the general public and students from a wide range of backgrounds.
• Manages confidential or sensitive information with professionalism and care.
• The ability to work well as part of a team.
• Willingness to learn, be open to new ideas, and to constructively receive guidance.

To apply

• Log in to your Creative Access account or register today to apply for this opportunity
• Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)
• Once submitted, you can no longer amend your application, so proof-read carefully
• Do not contact the company directly
• Please email any queries about this role to Creative Access at this address: recruit@creativeaccess.org.uk
• Please note you will receive an update on your application no later than 6 weeks after the closing date

We welcome and encourage applications from candidates who are under-represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under-represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.

Creative Access offers programmes of training, networking and support specifically designed for people from these under-represented groups.