Genre assistant, documentaries & factual entertainment

Closing date: 6th November 2025

Salary: £28,000

Reports to: Commissioning editor

Department: Documentaries and factual entertainment

Location: London

Job Grade: P3

Our purpose is to make documentaries that inform, challenge and entertain, while holding a mirror up to modern Britain.

From the serious (The Push, The Jeremy Kyle Show: Death on Daytime, 24 Hours in Police Custody) to the entertaining (The Dog House, Educating Yorkshire, First Dates), our programmes speak truth to power, get under the skin of the nation and seek to make sense of the changing world we live in.

Factual Entertainment aims to explore both us and our world in a vivid, entertaining way. Our primetime shows have scale, and aim to grab viewers with their ambition, whilst engaging them with compelling narratives.

Our department is home to a vast range of programming, from highly constructed formats to observational documentary. We commission popular formats like Grand Designs, Gogglebox and Hunted; ground-breaking social experiments like The Jury: Murder Trial and Open House: The Great Sex Experiment, and populist docs like The Bonnie Blue Story, and Me and the Voice in My Head. What unites most of our output is character-driven story-telling, and a desire to reach a broad audience.

Role purpose

• To provide a high-level administrative support to the commissioning editors and wider team. This will include diary management for up to 3 people.
• The role may also include providing cross-genre support to other commissioning teams as and when required.

Responsibilities

• Diary management for at least three commissioning editors.
• Provide full administrative support to the team including travel arrangements, arranging events, dealing with general correspondence, and expenses filing.
• Ensure visitors to the documentaries and factual entertainment team are handled appropriately.
• Ad hoc support to the head of the department which includes but is not exclusive to diary support, meeting organisation and room booking.

Knowledge, skills and experience

• Must have experience in diary support to multiple executives within a company, with the ability to handle very complex and often conflicting meeting requests.
• Keen and demonstrable interest in TV and programming.
• Ability to prioritise and manage several tasks at once without supervision, and to report back on the completion of tasks.
• Proven ability to be part of a team, work well with others in an open-plan department, and deal politely with visitors from other companies.
• Proven ability to cope in a very busy environment and to perform in high-pressured situations.
• Proven ability to work with extremely confidential materials and sensitive issues.
• Experience with the Microsoft Office Suite; particularly Outlook and PowerPoint.
• Ability to use initiative, as well as being able to respond to urgent requests and have a willingness to do whatever is required.
• Possess a keen attitude and a willingness to learn.
• Flexibility, patience, perseverance and commitment to get the job done.
• Always display a helpful attitude whilst managing diaries carefully and sensitively.
• Ability to build valued and trusted relationships with senior stakeholders both across the commissioning team, and the wider business.
• Maintain relationships with peers across all departments.
• Ability to cope with an ever-changing environment, as well as dealing with both routine and non- routine problems.

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please state in your application that you found this role through Creative Access.