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Closing date: 16 December 2024Salary: £27,000 (+bonus +benefits)Location: LondonContract: Permanent&nbsp;Are you passionate about education and ready to support a dynamic Sales team in delivering impactful resources to schools and colleges across the UK?Hodder Education is the home of accessible, future-proofed educational resources where we put students, teachers and parents at the heart of everything we do. Our goal is to help every teacher and learner across the globe to succeed by creating and delivering high-quality content and support.Hodder Education is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.&nbsp;What you'll be doingYou will be the key contact for supporting the work of our UK Sales team, who are working with schools, colleges, distributors and retailers every day. Your role will provide the frontline support for a large team of Sales Consultants, making sure that they have everything they need to be as effective as possible in their work with our customers. &nbsp;&nbsp;Key responsibilities<ul><li>Ensuring that the Sales team is fully equipped to promote and sell our resources to UK customers: schools, colleges, distributors and retailers.</li><li>Making sure that every Sales Consultant (and the Trade Sales Manager) has the materials and support they need to sell to our customers: sales information, business cards, stationery, etc.</li><li>Supporting our work at conferences and exhibitions by ensuring that the Sales Consultant has the kit, display materials and stock that they need to display our products and services to best effect.</li><li>Liaising with the Marketing team to ensure that the latest product information is stored on our Sales Hub.</li><li>Being the main contact between the Sales team and other business functions, including IT, in problem solving and providing equipment.</li><li>Assisting with the organisation of UK Sales events and team meetings (virtual and in-person).</li><li>Supporting ‘back-office’ work with Sales team involvement in product webinars.</li><li>Support tasks involving our CRM system, including work after conferences and exhibitions.</li><li>Managing updates to our CRM system as they relate to the Sales team.</li><li>Support tasks in generating and providing data for the Heads of Sales and Sales team.</li></ul>&nbsp;Who we are looking forThis role will suit any candidate who enjoys being part of a busy and energetic Sales team and wants to play a part in making that team be as effective as possible. You’ll feel equally comfortable with tasks ranging from making sure that our Consultants have the equipment they need, to researching some customer or sales data.&nbsp;Knowledge, skills and experience<ul><li>Exceptional written and verbal communication</li><li>Customer service, including with senior leaders in schools and colleges</li><li>Multi-tasking and prioritisation of conflicting tasks</li><li>Attention to detail</li><li>Solid IT skills, across MS Office packages</li><li>Ability to deal with customers and colleagues at all levels</li><li>An enthusiasm for education</li><li>A pro-active and energetic self-starter</li><li>Enjoy working as part of a busy team</li><li>Good communicator</li><li>Highly organised</li></ul>&nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London office, Carmelite House,&nbsp;with a blend of in-office (3 days) and homeworking (2 days) per week.&nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

UK sales support assistant

Closing date for applications: 13th December 2024Salary: Dependent on experience £30k-£32kContract: Permanent&nbsp;Are you a skilled leader with a passion for delivering exceptional customer service and building strong partnerships in a fast-paced, global environment?We, Hachette UK Distribution, are the leading book distribution company in the UK.&nbsp;&nbsp; We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. Hachette UK Distribution is part of the Hachette UK publishing group.&nbsp;What you'll be doingWe are looking for a Team Leader to manage the team and to drive and empower the team providing outstanding customer service with expertise in cash collection. Taking ownership and being solution-focused in order to be a trusted partner to our customers and publishers.We are looking for proven experience of working in a customer focused function, effectively driving engagement and leading the day to day running of the team, managing the workflows and resource, whilst working to agreed deadlines and service levels.Tasks involved in the role include (but not limited to):<ul><li>Develop effective working relationships with clients and customers to become a trusted partner. This includes being involved in regular meetings with customers and publishers, ranging from attendance to running the meeting.</li><li>Improve efficiency in cash collection activities and reduce bad debt exposure</li><li>Produce and analyse reports to identify trends and areas to focus</li><li>Evaluate the creditworthiness of potential customers</li><li>Commercial appraisal of credit risk in growth territories and new relationships</li><li>Attend client ledger review meetings</li><li>Work with sales teams to ensure harmonisation of processes and best practice is being carried out</li><li>Promote a positive and inclusive attitude with other departments, customer, clients and other external parties.</li><li>Act as point of contact for all matters relating to collections and credit management</li></ul>Following your initial training period which will be office based (in Didcot, Oxfordshire), you will be able to make the most of the current hybrid model.&nbsp; The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.&nbsp;Who we are looking forThe ideal candidate will:<ul><li>Have proven experience of working within a fast-paced customer focused environment.</li><li>Be able to demonstrate their understanding of Publishers and their needs.</li><li>Have excellent organisational skills and attention to detail.</li><li>Possess good problem-solving skills and have the confidence to use initiative to resolve queries.</li><li>Need to be competent in IT skills such as Microsoft Word, Excel, Teams and Outlook.</li><li>Have existing knowledge (or be willing to learn) SAP CRM and SAP ECC.</li><li>Be expected to have excellent communication skills, both written and verbal including using Microsoft Teams and the telephone to internal and external customers at all levels.</li><li>Have demonstrable management experience or be ready to step into a people management role.</li></ul>&nbsp;What we offerOur people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:<ul><li>33 days annual holiday including Bank Holidays</li><li>Pension Plan and Life Assurance schemes</li><li>Company enhanced family policy including maternity, paternity and shared parental</li><li>Reward programme giving discounts, savings and cash back at numerous retailers</li><li>2 Community Days per year</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Generous discounts on books we publish</li><li>Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)</li><li>Wide-ranging training library</li><li>Development Programmes including Mentoring</li><li>Staff Events e.g. Burrito van, Pie van, Ice Cream van, Staff Party</li><li>Many employee networks to join</li><li>Free onsite parking</li><li>Free tea and coffee</li><li>Creating an environment of inclusion so everyone can be their true self #Ibelong #AndSoDoYou #OneTeam</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities.&nbsp; We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please&nbsp;let us know.We will notify all candidates of the outcome of their application.Please include in your application that you found this role through Creative Access.

Credit services team leader

Salary range: £30,000 - £38,000 per annum, dependent on experience&nbsp;Reports to:&nbsp;Senior Sales Manager, Non-TradeDepartment:&nbsp;Non-Trade SalesWorking pattern:&nbsp;Hybrid – minimum of two days per week in the office; up to three days per week working from homeLocation:&nbsp;HYLO, 5th Floor, 103-105 Bunhill Row, London, EC1Y 8LZ&nbsp;Bonnier Books UK is seeking a talented and driven individual to join our dynamic non-trade team.&nbsp;In this role, you will be responsible for developing and executing strategic sales plans to drive the success of our diverse range of titles across specialized sales channels. This could be anything from presenting to gift wholesalers to creating a custom novelty children’s book.The role will cover both Bonnier Books UK’s children's and adult publishing. Spanning a huge range of titles, offering you the opportunity to learn and sell across every category of a major trade publisher. &nbsp;You will collaborate across the business to ensure the non-trade team is keeping within budget and hitting targets. You will be responsible for building and maintaining strong relationships with key accounts, negotiating favourable terms, and ensuring the timely delivery of our products.Proven organisational skills and the ability to prioritise effectively will be key. Knowledge of Biblio, SeeView, PowerBI is a plus, although training will be provided. The role offers a unique opportunity to gain experience working in an entrepreneurial and independent part of the business. Ultimately this role will be fundamental in helping the non-trade team to reach their annual budgets and develop new business.&nbsp;&nbsp;Key responsibilities<ul><li>Selling to customers and keeping them updated with title information. Understanding and implementing individual methods of communication for each of the customers assigned to the role.</li><li>Creating and delivering customer presentations&nbsp;</li><li>Supporting the Senior Sales Manager, Non-Trade where necessary with wider customer targets</li><li>Setting up and running meetings with assigned customers; understanding when to do so and what information is best to bring to the meeting (i.e. title information, business updates)</li><li>Attending internal meetings and being a lead for non-trade for defined divisional responsibilities</li><li>Advocating for the non-trade team and sharing customer-specific points within internal meetings</li><li>Understanding financial targets regarding assigned customers and the wider non-trade targets as a whole</li><li>Taking initiative to take on new responsibilities within the team</li><li>A keen understanding and experience of the production side of non-trade; costing up books, upspeccing and despeccing, calculating margins</li><li>Reaching out to new business and building the customer base for the non-trade team; pinpointing titles in the programme to focus on for business development</li><li>A strong sense of organisation and ability to juggle many projects at once</li><li>Providing support and organisation at external events like bookfairs, where required</li><li>Liaising with all other departments, including Editorial, Publicity, Marketing, Production, and Design</li></ul>&nbsp;Knowledge, skills and experience<ul><li>A special sales or co-edition background, but all candidates with a publishing sales background will be considered</li><li>Pitching and negotiating skills&nbsp;</li><li>MS Office skills, including Word, Excel and PowerPoint</li><li>Strong analytical skills and commercial awareness</li><li>Attention to detail</li><li>Organisation and time management&nbsp;</li><li>Communication skills – internal and external</li><li>An enthusiasm for books and reading</li><li>Outside the box thinking</li></ul>This is an exciting opportunity to contribute to the growth and success of Bonnier Books UK, a leading publisher committed to bringing captivating stories and content to readers worldwide. If you possess a passion for the publishing industry, a proven track record in special sales, and the drive to excel in a fast-paced, collaborative environment, we encourage you to apply.&nbsp;The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

LABS Victoria House

Igloo Books

Black & White Publishing

Bonnier Books UK (Head Office)

Bonnier Books UK

Junior sales manager, Non-Trade / Sales manager, Non-Trade

Salary: £27,000 - £28,000 per annum, dependent on experience&nbsp;Reports to:&nbsp;Deputy Trade Sales Director, Fiction and Senior Sales Manager, Non-TradeDepartment:&nbsp;UK SalesWorking pattern:&nbsp;Hybrid – minimum of two days per week in the office; up to three days per week working from homeLocation: HYLO, 5th Floor, 103-105 Bunhill Row, London, EC1Y 8LZ&nbsp;&nbsp;This is an exciting opportunity for an organised and enthusiastic individual to work within the UK sales team.&nbsp;As the UK sales executive, you will be providing essential support to ensure the smooth running of the team as well as looking after a select number of your own accounts. This role would suit someone currently working as an assistant looking for the next step in their publishing career.&nbsp;The role will be part of the UK trade and non-trade&nbsp;teams, working across the Adult &amp; Children’s divisions. Proven organisational skills and the ability to prioritise effectively will be key.&nbsp;As this role is across the trade and non-trade teams, there is the opportunity to develop expertise across a range of accounts the teams look after.&nbsp; This is a fantastic opportunity to join a small, dynamic team and the successful candidate will be a vital part of helping the team meet their annual targets.&nbsp;&nbsp;Key responsibilities<ul><li>Creating and maintaining PowerPoint presentations for internal and external use</li><li>Providing support on UK key accounts as well as attending select customer meetings</li><li>Processing orders for the non-trade team, as well as managing some smaller accounts</li><li>Work closely with and be the primary touchpoint for the field sales team</li><li>Key point of contact for internal and external queries as well as building exceptional relationships with key stakeholders</li><li>Attending and providing organisational support at external events such as book fairs, signings and retailer events, as required</li><li>Management and distribution of key sales materials such as samples and POS in a timely manner</li><li>Collating marketing materials and sharing with customers as needed</li><li>Maintaining customer databases</li><li>Supporting sales managers with building submission grids, and collating of information</li><li>Maintaining awareness of deadlines and using initiative to keep to them</li></ul>&nbsp;Knowledge, skills and experience<ul><li>MS Office skills, including Word, Excel and PowerPoint. Familiarity with Power BI, Biblio and Vista is a plus, though training will be provided.</li><li>Strong analytical skills and commercial awareness</li><li>Attention to detail</li><li>Organisation and time management&nbsp;</li><li>Communication skills</li><li>An enthusiasm for books and reading</li><li>Outside the box thinking</li></ul>&nbsp;The employer reserves the right to close the listing and stop accepting applications sooner than the original deadline. Therefore we strongly recommend applying at the earliest opportunity.We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.

UK sales executive

4 Business Development / Sales / Rights / Legal Opportunities in London, UK