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Closing date: 25th July 2025 at 12pm middaySalary: £31,000 per annum depending on experience Do you want to join the team at one of London's leading producing theatres?At Hampstead Theatre, we create progressive, thought provoking and original theatre, working with the best creative talent. The Deputy Head of Ticketing and Sales and Access Co-Ordinator will provide support to the Head of Ticketing and Sales in maximizing ticket sales and ensuring the highest standards of customer care are maintained. They will take particular responsibility for the day-to-day supervision of the ticketing team and assist with the setup of offers on the ticketing system. In addition, they will champion, advocate and manage access provision throughout the organisation.If you have experience using ticketing software and supervising staff, have excellent interpersonal, communication and customer care skills and a passion for championing access provision, we would love to hear from you. Knowledge, skills and experienceEssential<ul><li>Previous experience supervising staff.</li><li>Excellent interpersonal, communication and customer care skills.</li><li>Excellent digital literacy and ability to learn new digital systems.</li><li>Previous experience using ticketing software.</li><li>Tactful, diplomatic and able to maintain confidentiality for sensitive information.</li><li>Highly accurate and well-organised with good time management skills.</li><li>Ability to remain calm whilst working under pressure.</li><li>Flexible, responsive and a team player.</li><li>Commitment to Equality, Diversity and Inclusion initiatives.</li><li>Available for evening and weekend events when necessary.</li><li>Ability to work without supervision and take initiative.</li><li>Ability to anticipate the needs of colleagues.</li></ul>Desirable<ul><li>Experience using Tessitura.</li></ul> For further information, including how to apply, please download the job description via the 'Apply' button.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Hampstead Theatre

Deputy head of ticketing and sales and access co-ordinator

Closing date for applications: 6pm, Monday 18th August 2025Salary: £45,000 - £50,000 depending on experience&nbsp; &nbsp;We are on a mission to champion change and celebrate diversity in classical music – do you have the skills and expertise to help us?&nbsp;After ten successful years of growth, underpinned by a strong mission and successful fundraising, the Chineke! Foundation is looking for a Projects Director who will help ensure that the production and organisation of projects match their artistic ambition.You will play an important role in the continued growth and evolution of the organisation. You will work closely with the Projects Team and lead on planning, selling and delivery. You will communicate the development of any new projects whilst overseeing the pre-existing engagements and work closely with our touring agents at Askonas Holt. Reporting to the Managing Director and working as part of our dynamic team of management staff you will play a vital role in the organisation.&nbsp; Your responsibilities will be:&nbsp;<ul><li>Attending all Chineke! rehearsals, projects and tours</li><li>Working closely with the artistic team to assist on curation of programmes, keeping track of conductor/soloist invites and handling contracting once bookings have been confirmed</li><li>Meeting with venues to generate interest in our future programmes and secure concert dates to build out regional tours around core Southbank Centre dates</li><li>Keeping the Development Director and Marketing and Communications Manager up to date on projects and future plans</li><li>Keeping track of our National Portfolio Organisation requirements with Arts Council and planning projects to meet our targets on the number of concerts in each category that we have committed to in each financial year</li><li>Working closely with our important partners i.e. Askonas Holt, Southbank Centre, Woolwich Works, Royal Albert Hall</li><li>Working closely with the Artistic Team and Managing Director to ensure that our performance plans align with our mission and 5 Year Development Plan</li><li>Producing and negotiating contracts to engagements (conductors, soloists, with venues/festivals, tours, commercial engagements etc.)</li><li>Contributing to a supportive and collegiate culture within the Chineke! Foundation</li></ul> &nbsp;Knowledge, skills and experienceWe are looking for these areas of experience and skills:&nbsp;<ul><li>First-hand knowledge and experience of working with orchestras</li><li>Confidence in advising the artistic team when developing programmes</li><li>Experience of recording and filming including rights and contracting</li><li>Experience of project scheduling</li><li>Ability to build strong new relationships with regional, national and international venues</li><li>Budgeting and negotiating skills</li><li>Outstanding networking skills in a range of settings</li><li>Ability to work from home and the Chineke! office at Woolwich Works in Greenwich</li><li>Commitment to advancing the cause of diversity in the arts</li><li>A strong work ethic, ability to work autonomously, and a willingness to work occasional irregular hours including weekends and/or whenever projects take place</li><li>A high standard of communication in written and spoken English</li></ul>Reporting to the Managing Director and in coordination&nbsp;with the Artistic Director and Deputy Artistic Director, you will handle the orchestra’s diary, lead on the production of projects and line manage the Orchestra &amp; Tour Manager and our Production freelancers. &nbsp;How to applyIf you have any queries, or wish to apply for the post, please send your CV and covering letter to Annabelle Baik, Concert Coordinator via the Apply button.Please include in your application that you found this role through Creative Access.

Chineke! Foundation

Projects director

Salary:&nbsp;£37,291 to £41,985 (depending on experience)Role:&nbsp;Full time, permanent&nbsp;Location:&nbsp;Farringdon, London This is an exciting opportunity to drive sales and manage customer relationships internationally at an independent children's publisher.&nbsp;Usborne is an independent, family business, creating books which spark curiosity in children of all ages. These range from books for babies such as the bestselling THAT’S NOT MY® series of touchy-feely books, to YA fiction from acclaimed authors such as Faridah Àbíké-Íyímídé and Ravena Guron – with everything from Sticker Dolly Dressing&nbsp;to Philosophy for Beginners in between.Whilst the company is now a market-leader in children’s publishing and one of the best-known brands in children’s books globally, the company retains a friendly and familial feel. If you want to work somewhere close-knit enough for people to know your name, but which has a first-class reputation around the world, Usborne is the place for you.Usborne’s busy Export team manages the sales of English Language books to open markets outside of the UK &amp; Ireland, North America and Australia and New Zealand. The team is made up of 5 in-house salespeople, supplemented by four external territory managers for markets such as Eastern Europe, the Middle East, Latin America/the Caribbean and Japan.We are looking for an enthusiastic and well organised individual to join our busy Export Team to manage sales to, and relationships with, our customers in Southeast Asia and Pakistan. This is a hands-on, wide-ranging role, which will involve managing customer orders and queries, developing marketing and sales strategies as well as providing support to and collaborating with our external Sales Representative in the Middle East and the Territory Manager covering China, Hong Kong, Taiwan, Korea and Japan.&nbsp;This is a brilliant opportunity to grow your international sales experience in a fast-paced, creative and friendly environment where you’ll be part of a team passionate about getting books into the hands of children around the world. Key responsibilities<ul><li>Build and maintain strong working relationships with customers, sales representatives and distributors.</li><li>Manage customer orders and queries.</li><li>Oversee the invoicing and account set-up process for customers, ensuring costings are prepared accurately.</li><li>Monitor customer performance and commercial terms to ensure sustained growth and profitability.</li><li>Develop tailored sales and marketing strategies to grow frontlist and backlist sales.</li><li>Explore new business opportunities and provide market insights to the wider team.</li><li>Resolve export challenges—from shipping delays to documentation issues—with a problem-solving mindset.</li><li>Work collaboratively with internal teams at Usborne including our editorial, marketing and production departments.</li><li>Travel to visit customers in your territories as well as attending relevant international book fairs.</li></ul> What we’re looking forWe are looking for someone with an excellent knowledge of book market and publishing. The successful candidate for this role will have at least 3 years international sales experience in a similar role, with a can-do, team player attitude.&nbsp;The successful candidate will also demonstrate:<ul><li>Excellent relationship-building and customer service skills.</li><li>Great communication and presentation skills.</li><li>An ability to juggle multiple deadlines and prioritise workload effectively. &nbsp;</li><li>Fantastic negotiation and influencing skills.</li><li>A keen eye for detail.</li><li>Commercial awareness with an ability to conduct market research, spot trends and respond accordingly.</li><li>Strong financial acumen and numeracy skills to handle costings, price negotiations and profit margins effectively.</li><li>Problem-solving skills.</li><li>Confidence using Microsoft Office and Biblio&nbsp;</li></ul> Location and benefitsWe offer a 35-hour working week from our offices in Farringdon, London. After a short initial induction period we operate a hybrid working model of 3 days in the office and 2 days working from home which we feel optimises our opportunities for collaboration and contact with our colleagues. You'll need to be able to reliably commute to and work from the office on in-person working days.In addition to our transparent salary grading structure, you’ll also enjoy a generous and thoughtfully designed benefits package, including:<ul><li>25 days annual holiday (plus bank holidays), rising to 30 days after 5 years</li><li>Industry-leading pension scheme and life assurance</li><li>Access to our Employee Assistance Programme via Health Shield and in-house Mental Health First Aiders</li><li>Healthcare cashback scheme and virtual GP access</li><li>A paid volunteering day each year to give back to causes you care about</li><li>Discounts and perks through our employee rewards programme</li><li>Cycle to Work Scheme</li><li>A 75% staff discount on Usborne books (yes, really!)</li></ul> Recruitment processAfter an anonymised shortlisting process, we anticipate first interviews taking place in person around the week commencing 28th July 2025, with second round interviews also in person shortly afterwards.We are looking for the successful candidate to commence the role as soon as possible.Please let us know if you require reasonable adjustments at any point during the application and/or recruitment process.Please note: We are unable to offer visa sponsorship for this role so you must have the permanent right to live and work in the UK. AI noticeWe kindly ask that you refrain from using any AI tools for your application.Whilst AI is undoubtedly a useful tool in some instances, we need to see that you're able to demonstrate your ability to originate ideas and write them in a compelling manner, not just generate them using a tool.Therefore, any suspected AI usage may result in your application being rejected. Usborne is dedicated to building a diverse taskforce that reflects the wide range of communities that read our books globally. Decisions are made based on the individual’s skills and experiences and we welcome and encourage applications from candidates of all backgrounds and experiences, particularly those underrepresented in publishing.Please state in your application that you found this role through Creative Access.&nbsp;

Usborne Publishing Ltd

Usborne Publishing

Export sales executive

3 Business Development / Sales / Rights / Legal Permanent position Opportunities