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Closing date for applications: 5th December 2025 at 6.00pm Bring your ideas to the table. The creative industry needs you.Creative Equals Disabled Creatives programme is a FREE 15-day programme, for up to 20 creatives from across the UK who are disabled, neurodivergent, or who live with mental health or chronic health conditions.Join us and you’ll gather the tools, knowledge and support to develop your career in the creative field, and discover bridges into the creative industry. Brought to you by programme sponsor Diageo, with sessions run by world-class creative organisation D&amp;AD.&nbsp;The programme is open to anyone who is disabled, neurodivergent, or lives with a mental health or chronic condition who has previously worked or studied as a creative in the advertising, marketing or design industry. This could include roles such as art director, copywriter, content creator, graphic designer or similar. For more information and to check out our FAQ's, click the 'Apply' button. If you have questions (no matter how big or small), or we can do anything to make the programme more accessible to you, please email <a href="mailto:emma@creativeequals.org" target="_blank">emma@creativeequals.org</a>.

Creative Equals

Training programme for disabled creatives

Closing date for applications: 30th November 2025Salary: £30,000 per annumContract type: Full-time, permanent contractLocation: Hybrid working potential, based in Central LondonDepartment: Communications From press releases and pitches to book tours and events, lead publicity campaigns for a diverse range of books covering art, design, history, mythology, and more!Thames &amp; Hudson is one of the world’s leading publishers of illustrated books. Our diverse list covers art &amp; design, photography, fashion, history, archaeology, mythology, esoterica and other non-fiction subjects. We also publish children’s books and non-book products. We are looking for a talented and experienced press officer to join our communications team and help us promote our titles across various media channels.&nbsp;&nbsp;As a press officer, you will play a crucial role in promoting our illustrated and narrative non-fiction titles. You will be responsible for planning, implementing, and managing publicity campaigns for your assigned books each season. This role requires creativity, excellent communication skills, and the ability to build and maintain relationships with media contacts and event organisers. Responsibilities<ul><li>Proactively and independently plan and manage publicity campaigns for books on art &amp; design, photography, history, archaeology, mythology, and esoterica</li><li>Liaise with authors, agents, and other related third parties on publicity plans and demonstrate good author care</li><li>Collaborate with colleagues across departments to collate, prepare and approve publicity materials</li><li>Write targeted and impactful press releases and pitch emails</li><li>Build and maintain media contact lists across all related areas</li><li>Report effectively on secured coverage to internal and external stakeholders</li><li>Attend and contribute to key meetings, providing professional follow-up</li><li>Work positively with publishing partners to promote co-published titles</li><li>Arrange and manage book tours, including public and private events</li><li>Manage campaign budgets efficiently and complete related administrative tasks in a timely manner</li><li>Share updates and materials with global offices and international co-publishers</li><li>Contribute to comms team and inter-departmental brainstorms and planning meetings</li><li>Stay updated on changes in the publicity landscape</li><li>Other tasks as required on occasion</li></ul> Knowledge, skills &amp; experience<ul><li>Proven track record of independently producing standout publicity campaigns within publishing or the arts</li><li>Strong written and verbal communication skills</li><li>Highly organised and efficient, with the ability to multi-task and prioritise appropriately</li><li>Excellent administrative skills</li><li>Experience working with museums and galleries is desirable</li><li>Organised and professional approach to work and presentation</li><li>Team player with a collegiate attitude</li><li>Proactive in seeking new channels and media platforms for coverage</li><li>Strong interest in visual arts, design, and illustrated publishing</li></ul> To apply, please send your CV with a cover letter to the email listed on our website via the 'Apply' button. Use the cover letter to address how you meet the requirements listed in skills, experience and attributes above. The deadline for applications is 30 November 2025. Applicants must have the legal right to work in the UK. BenefitsApart from working with a highly talented and creative bunch of people, we offer:<ul><li>28 days holiday plus bank holidays</li><li>Profit share scheme</li><li>Interest-free loan for rent deposit or season travel ticket</li><li>Discounts off our lovely T&amp;H books and co-editions</li><li>Generous pension contributions</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme</li><li>Free entry into hundreds of museums and galleries, nationwide</li><li>And more!</li></ul> At Thames &amp; Hudson, we believe that employing a diverse workforce is essential to succeed and selection decisions are based on applicants’ experience and skills. We welcome applications from everyone, irrespective of age, sex, sexual orientation, disability, race, religion or belief.Please state in your application that you found this role through Creative Access.

Thames & Hudson Headquarters

Thames & Hudson Ltd

Press officer

Closing date for applications: 24th November 2025&nbsp;Salary: £31,554 per annumContract type: Fixed-term, 20 January 2026 – 03 April 2026&nbsp; Support dynamic publicity campaigns that bring a world-class film festival to audiences across the UK and champion LGBTQIA+ voices.The British Film Institute is a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.&nbsp;We are looking for a press assistant who, working as an integral part of the festival PR team, will provide support in the delivery of the multi-tiered publicity campaign for the world-class BFI Flare LGBTQIA+ Film Festival, providing effective day-to-day administrative PR and Flare press office support. BFI Flare is our long-running LGBTQIA+ festival, with a growing audience in London and on BFI Player, and one of the most inclusive film events of the BFI’s annual calendar.&nbsp; Responsibilities<ul><li>Compile regular media coverage on the festival, circulating the coverage to the Festival PR team daily.</li><li>Manage and process Press Accreditation for press delegates and handling delegate queries</li><li>Support in the team where necessary in BFI Flare PR activities, event and projects to include administrative tasks, venue and setup support, information and details to media and delegates</li></ul> Knowledge, skills &amp; experience<ul><li>Demonstrable PR or press experience gained within a cultural organisation either in a paid or voluntary capacity</li><li>Demonstrable organisational skills with the ability to prioritise and to manage and meet deadlines</li><li>Computer literate with a working knowledge of Microsoft Office and any additional database systems</li></ul>A full list of responsibilities and minimum requirements can be found in the job description.&nbsp; Benefits&nbsp;<ul><li>25 days annual leave (rising to 30 with service) + bank holidays + the option to buy up to 5 extra days of annual leave</li><li>Additional paid time off between Christmas and New Year</li><li>BFI pension scheme with 5% employer contribution</li><li>BFI Childcare Scheme, where we contribute to childcare costs for children up to the age of 14</li><li>Enhanced pay for Maternity &amp; Paternity leave</li><li>Complimentary tickets to BFI Southbank &amp; IMAX screenings and events</li><li>Free BFI Player subscription + discount on BFI DVDs, books, merchandise, and film tickets&nbsp;</li></ul>Plus many more, which can be found in our Working at the BFI information pack on our website.&nbsp;&nbsp; Additional informationDepending on the volume of applications, you may be asked to complete a small task or attend a pre-interview screening call to further to assist the hiring team in shortlisting for this role. In this instance, interview dates may be subject to change. First interviews will be held on Monday 08 December &amp; Tuesday 09 December. Second interviews will be held on Friday 12 December &amp; Tuesday 15 December. We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a place at the first stage selection process to our under-represented groups who meet our minimum requirements.&nbsp;&nbsp;&nbsp;Please state in your application that you found this role through Creative Access.

BFI Southbank

BFI Stephen Street

BFI National Archive

British Film Institute

Welcome to the BFI

Austenomics: BFI Video Essay

BFI Flare LGBTQIA+ Film Festival Trailer 2022

Press assistant (BFI Flare Film Festival)

Closing date for applications: 4th December 2025Salary: c. £60,000 + generous package of benefits Take the lead on communications strategy, crafting impactful campaigns that celebrate how Cambridge Trust scholarships transform lives and open doors to world-class education.The priority in this role is to implement a communications strategy and plan that increases understanding of the Trust’s unique role, impact and offer among key audiences in Cambridge, nationally and globally.You will oversee an annual events programme which enables Trust supported students to network while they are in Cambridge, and you’ll play a major role in the design and implementation of our first alumni engagement programme, growing a global community of Cambridge Trust scholars inspired to engage with our work.&nbsp;You will communicate effectively with prospective Cambridge students around the world, designing compelling campaigns that support our goals. You will infuse impact data across all of our communications, creating evidence-based narratives about the transformation power of a Cambridge Trust scholarship. To download the candidate pack and apply to this opportunity please click the 'Apply' button. Please state in your application that you found this role through Creative Access.

Cambridge Trust

Associate director communications

Closing date for applications: 30th November 2025Salary: London Living WageReports to:&nbsp;Senior account manager (Andrea Howard)&nbsp; Are you creative, ambitious, and passionate about film and TV? From large-scale events to exciting PR stunts, this is your chance to step behind the scenes of the entertainment industry and build your PR career.An account executive in the stunts &amp; experiential team, will be responsible for supporting the wider team across a broad range of entertainment PR Stunts, experiential activations and large-scale events. A varied role including live event management, creative brainstorming and idea development, admin and planning, as well as PR/social support where needed. The candidate should be creative, show great initiative and hunger to deliver cutting edge stunts and experiences for an incredibly exciting sector, working with major film studios and television networks. ResponsibilitiesStunts &amp; logistics<ul><li>Support wider team in PR stunt, experience and event planning, working closely with event producers and senior account exec </li><li>Source competitive quotes and idea input from third parties</li><li>Research and pro-actively foster relationships with third parties to assist in creating campaigns</li><li>Assist with production of key documentation for events, including risk assessments, method statements, insurance and production schedules</li><li>Live event assistance and willingness to work unusual hours during event periods (every few weeks)</li><li>Maintain and update team contacts database with suppliers (including venues, production companies etc)</li></ul>General<ul><li>Alongside the senior account exec, collate Google Slides/ PowerPoint client reports at the end of each campaign</li><li>Take part in team and company-wide brainstorms </li><li>Maintain and update team research and brainstorm methods </li><li>Acquire and maintain a detailed knowledge of all projects</li><li>Deal with phone queries, open mail, emails and deal as appropriate </li><li>Attend client meetings</li><li>Manage the quality output of interns and work experience </li><li>Develop and maintain a broad knowledge – and take an active interest in – the Home Entertainment / Film / TV industry as a whole (i.e. regular consumption of suitable media, websites and social channels)</li><li>Show an active interest and share trends and experiences in the event and creative industries, visiting and arranging trips to exhibitions, pop-ups, tech demonstrations and anything that could inform creative ideas</li><li>Follow all house systems and styles </li><li>Book travel requirements, taxis, bikes, couriers etc as required</li></ul>Publicity<ul><li>Draft press materials </li><li>Draft photography and video briefs</li></ul> To apply please send upload your CV and covering letter with the reference/subject line ‘Account Executive – Stunts &amp; Experiential’. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Premier PR

Account executive, Stunts & Experiential

&nbsp;Join Premier as account manager in the Premier Stunts &amp; Experiential team, leading small-medium campaigns, stunts and experiential activity on a variety of high-profile accounts, mainly in the entertainment division.&nbsp;In this role you will be responsible for the development, planning and implementation of logistics and client development for ongoing and one-off campaigns in this exciting and growing team within London’s leading entertainment agency. You will report to Clare Morris, Director of Stunts &amp; Experiential ResponsibilitiesClient Accounts<ul><li>Create budgets using Excel/GoogleSheets</li><li>Create project timelines and ensure these are observed throughout campaign</li><li>Maintain close third party contacts with a range of suppliers</li><li>Brief and source third party suppliers for projects, ensuring high quality and projects meeting client’s budgets</li><li>Oversee Senior Account Exec and Account Assistant on all aspects of campaign delivery where working as the lead, working closely with Senior Event Producer or Associate Director throughout</li><li>Attend client calls, and lead on certain projects or aspects of projects</li><li>Oversee production of final report within a week of campaign delivery</li><li>Produce production schedules, risk assessments and method statements ahead of events, or oversee SAE in doing so</li><li>Provide day to day client updates in weeks leading up to events</li><li>Regularly share timelines with client and ensure these are observed and regularly updated</li><li>Management of event decks and strategy docs, ensuring client is kept up to date with all event plans, creative, work in progress and timelines</li><li>Management of assigned suppliers in delivery of project, ensuring projects are delivered on time, on budget and to the highest standards creatively</li><li>Draft and manage budgets from offset, including internal and external versions and filemaker</li><li>Complete billings forms to finance</li><li>Oversee contracts with clients and suppliers, liaising with internal teams and lawyers where appropriate</li><li>Oversee design teams creation of artwork for events e.g. step and repeat, event signage&nbsp;</li></ul>Live Events<ul><li>Manage one-day shoots or launches</li><li>Oversee suppliers and crews for installs and derigs</li><li>Oversee BAs and security on live days</li></ul>General/planning<ul><li>Keep up to date with competitor stunts, interesting technology, art and general industry developments</li><li>Conceive and suggest new ways to brainstorm or generate ideas</li><li>Update and develop internal templates including event deck, pitch deck and budgets</li><li>Write internal department updates and newsletters</li><li>Research and liaise with useful suppliers in all areas – eg. Prop building, technology, locations, experiential</li><li>Manage database of useful contacts, ensuring junior members of the team keep this constantly up to date</li></ul>New Biz<ul><li>Arrange and host brainstorms with wider company</li><li>Ideate, develop and pitch fresh creative ideas to a variety of clients</li><li>Assist in creation of pitch documents on PowerPoint/GoogleSlides</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Account manager (Stunts & Experiential)

Closing date for applications: 20 November 2025Salary: £27,000 (+bonus +benefits)Location: LondonContract: Permanent &nbsp;This is an exciting entry-level opportunity to join Hachette Children's Group's multi-award-winning marketing team.Hachette Children's Group is one of the UK's largest children's publishers, our mission is to make it easy for children and young people everywhere to access books and see themselves reflected. We aim to maximise our readers' life chances by inspiring a lifelong love of reading, publishing books for every stage of their journey to adulthood from Enid Blyton to Alice Oseman's Heartstopper.Hachette Children's Group is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. &nbsp;What you'll be doingThe Marketing Assistant will provide day-to-day administrative assistance, supporting the smooth and effective of the marketing team. You will also have the chance to support various members of the team on campaign delivery for high-profile titles and brands - gaining a breadth of experience across the full marketing mix - as well as managing a select number of your own marketing campaigns.&nbsp;We offer a creative environment within an enthusiastic and collaborative team. There is significant opportunity for professional development within the role and, as part of Hachette, you will benefit from an extensive training library and development schemes such as mentoring. &nbsp;Who we are looking forWe are looking for a proactive, organised, enthusiastic and creative individual with a genuine passion for children's books and the desire to learn and grow. Prior experience is not required, but we will expect to see evidence of your ability to juggle multiple priorities with initiative and efficiency, an understanding of audience and the children's book market, familiarity with key digital platforms and strong written and verbal communication skills.&nbsp; &nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London office, with a blend of in-office (3 days) and homeworking (2 days) per week. &nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.&nbsp;

Carmelite House

Hachette UK

Marketing assistant

Closing date for applications: 19th November 2025Salary: £31,000 - £35,000 depending on experienceReporting to: Managing directorLocation: London WC1, the role is primarily office based with some flexibilityHours:&nbsp; Full time, 9am – 5pm with occasional overtime, and weekend and evening work to attend fairs and conferences Bring your creativity and marketing skills to a leading arts magazine, promoting content, driving engagement and supporting campaigns that connect readers with exciting ideas in arts and culture.The Burlington Magazine is one of the world’s leading art publications, published without interruption since 1903. Each monthly issue is devoted to art of all ages and media, with richly illustrated articles presenting significant discoveries and fresh interpretations. A not-for-profit enterprise, our purpose is to support and promote new research. Our online archive is an unrivalled resource, and this is complemented by collaborations with major collections, writing prizes, lectures and scholarships.We are looking for a marketing and advertising executive to join our dedicated and friendly team in Bloomsbury WC1 and&nbsp;manage our social media&nbsp;and newsletter programmes and website content updates. The role also supports the commercial team in delivering marketing and subscriptions campaigns, paid social advertising, and other commercial initiatives. Responsibilities<ul><li>Manage day to day content scheduling and engagement with Burlington’s social media communities</li><li>Work with marketing and readership manager, assisting with subscription campaigns, leading on books and prizes campaigns</li><li>Responsible for newsletter programme, including The Burlington Magazine, Burlington Contemporary and advertising newsletters</li><li>Manage and update adverts and content on website using the information management system (IMS) and content management system (CMS)</li></ul>Marketing &amp; readership<ul><li>Manage day to day social media content using scheduling tools</li><li>Responsible for newsletter and email marketing using Mailchimp</li><li>Create paid social advertising using Meta ads manager and analyse results</li><li>Cover the marketing and readership manager when absent as primary contact for subscription services provider, generating reports as required</li><li>Assist the marketing and readership manager and lead campaigns where appropriate</li><li>Provide social media analytics for board meetings and campaign reports</li><li>Create and manage Burlington merchandise</li><li>Arrange promotional partnerships with aligned institutions for monthly issues and support marketing and readership manager with exchange advertising arrangements</li><li>Analyse and report on results internally and to institutional partners using GA4</li><li>Maintain promotional, marketing and other related databases, as required</li></ul>Advertising &amp; partnerships<ul><li>Build and send advertising newsletters for each upcoming issue</li><li>Provide advertising rate card and answer advertising queries as required</li><li>Assist the head of partnerships with upkeep and maintenance of advertising database on Filemaker</li><li>Assist the head of partnerships with events, fairs and conferences, and attend as required</li><li>Attend client meetings, liaise with galleries as required</li></ul>Other duties<ul><li>Update adverts and content on website using IMS and CMS</li><li>Provide reception and telephone cover in the absence of the office administrator</li><li>Assist the head of commercial design and production as required, chasing up advertising copy and assist with contract publication activity</li></ul> Knowledge, skills &amp; experience<ul><li>Experience using: social media scheduling tools (e.g. Later), email marketing tools (e.g. Mailchimp), Meta Ads Manager and Google Analytics 4</li><li>Educated to degree level, marketing or publishing degree (or MA) preferred</li><li>Proven marketing experience</li><li>High level of proficiency in written English (to publishing standard in spelling and grammar)</li><li>An interest in art history desirable, but not essential</li><li>Have the right to work in the UK</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

The Burlington Magazine

Marketing and advertising executive

Closing date: 18th November 2025Salary range: £25,300 - £28,500Working pattern: Full-time, 37.5 hours This role is ideal for professionals with strong project management skills, attention to detail, and an interest in the publishing world.Intellect is an independent academic publisher for scholars and practitioners teaching and researching in the arts, media and creative industries. Best known for our work in the visual and performing arts, we provide publishing services in many subject areas, backed by almost 40 years of steady growth, and a reputation for excellence in design and production.We are currently looking for a marketing &amp; events coordinator to assist in planning our attendance at events, mainly academic conferences, but also book launches and author talks. You'll work closely with marketing, sales, editorial, and external partners to ensure every event runs smoothly and reflects Intellect’s reputation. This is a hands-on, cross-functional role that blends administration, creativity, and logistics. It offers a great entry point into publisher operations, connecting marketing, editorial, sales, and author relations. Responsibilities<ul><li>Conference management: support the team leader (global head of marketing &amp; sales) in planning and organising event attendance –&nbsp;online and in-person</li><li>Attending conferences (approximately 6 a year, depending on business needs)</li><li>Oversee administrative tasks in conjunction with the global head of marketing &amp; sales: booking venues, liaising with suppliers, tracking budgets, and preparing post-event reports</li><li>Supporting the business and the team’s marketing and sales objectives</li><li>Marketing a portfolio of products, to be determined by the team leader</li><li>Coordinate with the team leader, the design team, or external vendors, creating promotional materials and digital assets (e.g., invitations, banners, signage)</li><li>Multitask effectively, communicate with stakeholders (authors, academic staff, vendors), and ensure deadlines are met with meticulous attention to detail.</li></ul> Knowledge, skills and experience<ul><li>Highly organised with excellent communication skills –&nbsp;responsive to internal and external stakeholders</li><li>A great communicator who enjoys customer facing situations and interactions</li><li>The successful applicant would ideally have experience working with key stakeholders: academics, librarians and educational institutions</li><li>Exceptional organisational and administrative abilities, ensuring smooth operations and timely delivery of tasks</li><li>Strong negotiation skills</li><li>People person</li><li>Willing to travel 6 times a year</li><li>Willing to work outside of your usual hours and be flexible during events and periods of travel</li><li>Logistics / shipping</li><li>Proven experience in event coordination or event planning, even in adjacent roles or industries</li><li>General marketing and sales skills</li><li>A strong understanding of branding and developing brand equity</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); familiarity with tools such as Canva or basic design software is beneficial</li><li>Ability to keep calm under pressure, tackle multiple tasks, and maintain a professional, customer‑service mindset.</li></ul> BenefitsOur staff enjoy a very supportive working culture and job fulfilment, and we are committed to a healthy work/life balance.Benefits include:<ul><li>Flexible working</li><li>Generous annual leave, 25 days (inc Christmas and your birthday) plus bank holidays</li><li>Contributory pension</li><li>Childcare voucher scheme where applicable</li><li>Cycle to work scheme</li><li>Interest-free company loan</li></ul> We value a diverse and inclusive workforce and welcome applications from people from all backgrounds, genders, abilities and ethnicities. If you require any reasonable adjustments during the recruitment process, we’re happy to discuss how we can best support you. Please let us know your needs when you apply or reach out to Ria Baker on <a href="mailto:ria@intellectbooks.com" target="_blank">ria@intellectbooks.com</a>&nbsp;Please state in your application that you found this role through Creative Access.

Intellect

Marketing & events coordinator

Closing date: 24th November 2025 at 12pm middaySalary: £41,000 per annum Do you love analysing data and crunching numbers? Apply to this dynamic theatre company.The Almeida is a London theatre company with a national and international reputation for producing work of the highest standard - achieving recognition through consistent critical acclaim, increasing national reach, international profile, full houses and breadth of audiences.The sales &amp; insights manager leads on the management and development of CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns. ResponsibilitiesCRM<ul><li>Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.</li><li>Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.</li><li>Ensure the CRM provides an effective sales funnel and is an efficient sales process.</li><li>Work with the Box Office Manager to set up on-sales for new productions and events.</li><li>Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.</li><li>Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.</li><li>Work with the Marketing Manager to produce audience segmentation strategies.</li><li>Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.</li><li>Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.</li><li>Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.</li></ul>Sales, insights and data<ul><li>Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.</li><li>Monitor ticket inventory and introduce strategies for managing ticket holds.</li><li>Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.</li><li>Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.</li><li>Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.</li><li>Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.</li><li>Support other departments with data collection and analysis.</li></ul>Other duties<ul><li>Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.</li><li>Support the Marketing Manager with digital advertising.</li><li>Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café &amp; Bar.</li></ul> Knowledge, skills and experience<ul><li>Enthusiasm for theatre and the work of the Almeida.</li><li>Significant experience of CRM and ticketing systems, ideally Tessitura.</li><li>Digitally and technologically fluent, with understanding of relevant software and systems.</li><li>Knowledge of in-depth ticketing data-analysis and reporting techniques.</li><li>Highly numerate, with an interest in data and statistics.</li><li>Experience of driving forward key audience development objectives.</li><li>Strong attention to detail.</li><li>A creative thinker, problem solver and confident decision maker.</li><li>Excellent verbal and written communications skills.</li><li>Ability and confidence in managing relationships with both internal and external stakeholders.</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

11 Comms / Marketing / PR Opportunities in United Kingdom