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Closing date for applications: 18th January 2026&nbsp;This is your opportunity to join the V&amp;A for an immersive course exploring galleries and learning to craft interactive environments that tell powerful stories.&nbsp;The V&amp;A is recruiting a cohort of young creatives to take part in PORTALS, a free immersive storytelling and 3D Design course from February to April 2026. Ready to push the boundaries of design? PORTALS is your chance to reshape museum spaces into imaginative digital worlds. Over 14 sessions, at the V&amp;A and online, you'll explore galleries, create 3D objects, and craft interactive environments that tell powerful stories. You'll gain hands-on 3D design skills, learn from industry experts, and leave with portfolio-ready work. The course will conclude with a public showcase at the V&amp;A, where your ideas take centre stage. If you're 18-26 and passionate about digital design, gaming, or immersive storytelling, this is your opportunity to experiment, connect, and make something extraordinary. The course includes:<ul><li>A design challenge to explore 3D scanning, digital object building and interactive design for virtual environments, video or social media.</li><li>Technical instruction in 3D digital design</li><li>Editing and curating your digital objects on virtual platforms</li><li>Experimentation with AI tools for concept development</li><li>Branding and portfolio guidance</li><li>Showcase of your work at a V&amp;A Festival</li><li>Talks and mentoring from industry experts</li></ul>&nbsp;What will I gain from the programme?<ul><li>Hands-on experience and skills in 3D digital design</li><li>Opportunities to develop your collaboration, communication, creative and critical thinking skills</li><li>Build content for your digital portfolio</li><li>A chance to showcase your artwork at a public event at the V&amp;A South Kensington&nbsp; &nbsp;</li></ul>EligibilityThis opportunity is for young people interested in developing 3D digital design elements in their creative practice. 15 young people will be selected to explore interactive design and world building through the creation of digital spaces for storytelling, performance, theatre or video game. There are no degree requirements for applying.&nbsp;Timeline&nbsp;<ul><li>Participant selection: 28, 29, 30 January 2026 (20 minutes online interview)</li><li>Participants confirmed by 2nd February 2026</li><li>Course dates: 14 sessions between 19 February and 16 April 2026</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Victoria and Albert Museum

Open call: V&A immersive design course

Closing date for applications: 11th January 2026Salary: up to £30,000 depending on how your skills and experience align to the role, plus bonus and benefits Are you a detail‑driven problem solver with a talent for keeping workflows running smoothly?DK is the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family.&nbsp;We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge.DK is looking for a digital supply chain coordinator to join our global publishing operations team. This is a key role at the heart of our digital publishing process, ensuring our ebooks reach retailers worldwide on time, in the right format, and with flawless metadata. If you enjoy unravelling challenges, working with large datasets, and spotting and fixing issues before they become problems, this could be the perfect role for you. In this role, you’ll be the link between our publishing teams, technology providers, and retail partners, monitoring data feeds between our systems and online retailers, swiftly investigating and resolving any issues. You’ll upload and deliver ebook files, keep our catalogues accurate through regular audits, and respond to queries from across the business. You’ll also coordinate data releases to align with key announcements.&nbsp;We’re looking for someone highly organised and resilient under pressure, with exceptional attention to detail and clear, confident communication skills. You’ll have experience working with large datasets in Excel or Google Sheets and a methodical approach to problem solving. Knowledge of systems such as Biblio and CoreSource, ONIX metadata, or experience liaising with retailers would be an advantage, but most important is your technical aptitude, curiosity, and willingness to learn. ResponsibilitiesAt DK, you’ll work with digital products that reach millions of readers, collaborate with passionate colleagues, and help shape processes that make a lasting impact. You’ll be involved in every stage, from initial file delivery&nbsp; through to publication, gaining a holistic view of how digital books are produced and delivered. This is an excellent opportunity for someone eager to make a meaningful impact in digital publishing and to play a crucial role in delivering DK’s award‑winning content to a worldwide audience. Working from the office a minimum of three days a week, you’ll join a supportive, collaborative team environment. If you are motivated by process, efficiency, and precision, we encourage you to apply.<ul><li>Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards</li><li>Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes</li><li>Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors</li><li>Identify bottlenecks, implement efficiencies, and document best practices to improve workflows</li><li>Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence</li></ul> Additional informationWe have a range of benefits to reflect our commitment to our people, some of which are:<ul><li>25 days paid holiday entitlement in year one, plus bank holidays</li><li>Generous pension scheme</li><li>Volunteering policy and charity matching</li><li>Employee assistance programme</li><li>60% discount on company books</li><li>Cycle to work scheme and discounted gym membership</li><li>Shopping discounts</li><li>Flex Fridays (1pm Finish*)</li><li>Up to 30 days remote working from abroad - *subject to certain criteria being met.</li><li>And we plant a tree for every new employee to our business</li></ul>DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit <a href="https://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>&nbsp; DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.Please include in your application that you found this role through Creative Access.

Dorling KIndersley

DK Publishing

Digital supply chain coordinator - DK digital product

Closing date for applications: 6pm on 16 January 2026Job title:&nbsp;Senior IT Service Delivery ManagerReporting to:&nbsp;Global Head of TechnologyWorking hours: 10am-6pm, Monday-FridayLocation:&nbsp;White Cube Bermondsey (with other locations as required)&nbsp;Direct Reports: 3&nbsp;Compensation: £60,000.00 - £80,000.00 dependent on experience&nbsp;White Cube is seeking a hands-on Senior IT Service Delivery Manager&nbsp;to play a pivotal lead role in our technology transformation journey - ensuring technology solutions, services and vendors align with White Cube’s strategic objectives, managing service levels and standards, driving continuous improvement, and acting as a trusted business partner.&nbsp;Operating at both a strategic and operational level, the ITSDM will lead global service delivery, partner with business stakeholders to anticipate and iterate technology needs and shape a culture of service excellence. The post holder will balance operational oversight with strategic influence, ensuring that IT delivers measurable business value and supports the gallery’s creative and commercial ambitions.Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Due to the festive break, we will not begin reviewing applications until 5 January 2026.&nbsp;ResponsibilitiesService Leadership&nbsp;<ul><li>Lead a small global IT operations team, ensuring consistent, high-quality service, governance, adherence to Operational SLAs and KPIs.</li><li>Develop It service into a mature ITIL service management capability (Incident, Problem, Change, Request, Knowledge Management).</li><li>Champion a culture of continual improvement, leveraging data, automation, and analytics to enhance service performance and user-experience.</li><li>Oversee proactive monitoring, reporting, and predictive service analytics to anticipate and prevent service disruptions.</li><li>Oversee service transitions for new systems, partnering with PMO to ensure readiness, training, and support models are in place for go-live.</li></ul>Operational Excellence &amp; Infrastructure<ul><li>Coordinate in-house and 3rd party resources to deliver IT projects, including system upgrades, rollouts and continuous improvement projects.</li><li>Lead operational IT initiatives including hardware and software management, system installations, end-user device management, print solutions and wireless configurations.</li><li>Maintain critical business systems, multi-site networks and enterprise Infrastructure, and Cloud environment in conjunction with in-house and 3rd party suppliers.</li><li>Manage Microsoft 365 and Azure AD environments, including user provisioning, access control, and policy management.</li><li>Ensure reliable connectivity and data access across all White Cube sites.</li><li>Manage data backup and Disaster Recovery solutions with 3rd party services.</li><li>Provide cover and assistance to team members during absence and support gallery events or private views as required.</li></ul>Business Partnership&nbsp;<ul><li>Serve as strong IT business partner to identify and prioritize service improvements, technology adoption, and training opportunities.</li><li>Proactively engage with business stakeholders to align department strategies with IT initiatives.&nbsp;</li></ul>&nbsp;People and Vendor Leadership<ul><li>Develop a high-performing global IT support team, fostering accountability, professionalism, and driving a culture of service excellence.</li><li>Manage MSP and key supplier (support, infrastructure, licensing, SLAs and escalations) relationships and commercial arrangements, driving continuous value, innovation, and quality improvement.</li><li>Implement structured vendor performance reviews aligned to service and quality SLAs.</li><li>Manage the IT Opex and Capex budget and optimise vendor and service MSAs.</li></ul>Security, Compliance, and Risk Management<ul><li>Partner with the CISO to embed security-by-design, incident response, and awareness into daily service delivery.</li><li>Support the CISO on cybersecurity compliance, and disaster recovery planning.</li><li>Maintain auditable processes for user access, device management.</li></ul>Reporting and Insight<ul><li>Produce service delivery MI with trend analysis, and actionable insights to inform capacity planning and decisions.</li><li>Present technology and service performance and risk assessments to the Technology Steering Committee, PMO, Op-Co and Company-wide channels, as required.</li><li>Work with the Global Head of Technology on strategic technology planning, Opex budgeting, capacity management, and IT Capex investment prioritisation.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Proven experience in IT Operations and Service Delivery, preferably within a multi-site or international organisation.</li><li>Strong technical knowledge of hardware, Networking (WAN / LAN), and cloud/SaaS solutions.</li><li>Proven line management experience leading, coaching and guiding a IT support teams in a fast-paced organisation.</li><li>Demonstrable success implementing and maturing ITIL-aligned service frameworks.</li><li>Strong Experience in vendor governance, contract negotiation, and performance management.</li><li>Strong hands-on knowledge of M365, Azure AD, JAMF and Windows Servers.</li><li>Awareness of cybersecurity frameworks e.g. ISO27001, Cyber Essentials.</li><li>Good commercial acumen, with experience of OPEX budgets and service cost optimisation.</li><li>Excellent stakeholder engagement, communication, and influencing skills at all levels.</li><li>Strong problem-solving, analytical, and organisational abilities, coupled with a strategic mindset and continuous-improvement ethos.</li><li>Working knowledge of Agile methodologies (Scrum, Kanban)</li><li>Leading-by-example, showing, coaching and developing approach. </li><li>Hands on technical depth with a collaborative and business-oriented approach.</li><li>Calm, structured, and resilient when managing complex challenges.</li><li>Passionate about innovation, service quality, and enabling creativity through technology.</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

White Cube

Senior IT service delivery manager

3 IT and Digital Projects Opportunities in London, UK